Total health inspections
9
New Hampshire average 3.5
Last Health inspection on Jul 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Pleasant View Center
Nursing Home, Assisted Living & Memory Care · Concord, NH
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Pleasant View Center
Nursing Home, Assisted Living & Memory Care · Concord, NH
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Pleasant View Center accepts Medicare, Medicaid, and private pay.
Concord’s Pleasant View Center operates from a mid-rise building on Pleasant Street as a 174-bed facility serving Medicare, Medicaid, and private-pay residents across nursing home, assisted living, and memory care levels. Richard C Rogers administrates the community under Abraham Eichler’s ownership. The facility maintains 82.1% occupancy (142 residents) with average stays of 121 days, predominantly accommodating Medicaid long-stay residents (85.9% of census).
Regulatory performance is among the poorest in New Hampshire. A 1-star overall CMS rating places the facility 65.9% below state average. Health inspection, staffing, and quality-measures ratings all scored 1-star. The inspection scorecard ranks Pleasant View 59th of 59 state facilities for total health citations (46 since 2022) and documents 48 deficiencies since 2023; 182% above the state average of 16 per three-year period.
Recent investigations substantiated repeated failures to timely report allegations of abuse and neglect, with a February 2025 complaint documenting medication errors resulting in resident hospitalization and delayed abuse notification to authorities (a pattern cited in four consecutive surveys).
Medication management represents the facility’s most consistent compliance gap. Deficiencies span controlled-substance accounting discrepancies, medication administration timing failures, and narcotics diversion allegations. Unlocked medication carts, expired medications, and missing documentation in controlled substance records appear across multiple inspections. Infection control, vaccination policy implementation, and comprehensive care planning round out persistent themes.
Clinical indicators show concern. Long-stay residents report depressive symptoms at 29.3%—more than three times the state rate (8.3%). Weight loss, falls with major injury, and hospitalizations all exceed state benchmarks. Short-stay residents show antipsychotic medication increases at 343% above average, and only 40.3% achieve expected self-care ability at discharge versus 53.7% statewide.
Financial performance recorded an operating loss of $46.3K against $23.1M revenue.
Contractor staffing comprises 32.2% of total nursing hours; a significant dependency on agency labor despite stated staff ratios above state average.
Pleasant View Center accommodates residents requiring skilled nursing and rehabilitation in Concord. However, its sustained deficiency patterns in medication management, abuse reporting, and care planning indicate substantial operational challenges.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 41st out of 58 homes in New Hampshire for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 41st out of 58 homes in New Hampshire for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 21m per day
Rank #41 / 58Nurse hours — State benchmarkedThis home is ranked 41st out of 58 homes in New Hampshire for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the New Hampshire average, with a ranking across 58 New Hampshire SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs New Hampshire avg
-20%
Standout metric
Nurse Aide is +3% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 34m per day | ▼ 24% State avg: 45m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 31m per day | ▼ 33% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 28m per day | ▲ 3% State avg: 2h 23m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 10m per day | ▼ 8% State avg: 3h 26m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 50% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 23m per day | ▼ 26% State avg: 31m per day · National avg: 29m per day |
Capacity and availability
This home usually has availability
Occupancy rate
82.1%
Rank #26 / 58Occupancy rate — State benchmarkedThis home is ranked 26th out of 58 homes in New Hampshire for occupancy rate. Shows this facility's occupancy rate versus the New Hampshire average, with its Statewide rank out of 58. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
121 days
174-bed community Rank #9 / 169Bed count — State benchmarkedThis home is ranked 9th out of 169 homes in New Hampshire for bed count. Shows this facility's certified or reported bed count compared to other New Hampshire SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 9 / 100 Rank #161 / 229Walk Score — State benchmarkedThis home is ranked 161st out of 229 homes in New Hampshire for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New Hampshire SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeNursing Home
StatusActive
IssuanceJanuary 3, 2026
ExpirationFebruary 28, 2027
CountyMerrimack
License Number4520
CMS Certification Number305045
Pleasant View Center is administrated by Richard C Rogers.
Inspection History
In New Hampshire, the Department of Health and Human Services, Health Facilities Administration is responsible for the unannounced inspection and licensing of all residential care and nursing facilities.
Since 2023 · 3 years of data
48 deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Hampshire state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. New Hampshire state average
Overall vs. NH average
2 Worse
Metrics worse than New Hampshire average:
• Total deficiencies (182% above)
• Deficiencies per year (181% above) 0 Better No metrics in this bucket.
• Total deficiencies (182% above)
• Deficiencies per year (181% above) 0 Better No metrics in this bucket.
Latest Inspection
July 3, 2025
Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.
Deficiencies
| This Facility | NH Average | vs. NH Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 48 | 17 | This facility has 182% more total deficiencies than a typical New Hampshire nursing home (48 vs. NH avg 17).↑ 182% worse |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 16 | 5.7 | This facility has 181% more deficiencies per year than a typical New Hampshire nursing home (16 vs. NH avg 5.7).↑ 181% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- July 3, 2025 routine inspection cited 12 deficiencies including failure to obtain ordered radiology, incomplete care plans, medication delays, and vaccine policy noncompliance.
- Complaint investigations from February and November 2025 found repeated failure to timely report alleged abuse, medication errors causing hospitalization, and ongoing medication administration delays.
- July 25, 2024 annual and routine inspections accepted with deficiencies corrected on site, including care plan development and medication storage issues without immediate jeopardy findings.
Health Inspection History
Inspections
Total health citations
46
Rank #59 / 59Health citations — State benchmarkedThis home is ranked 59th out of 59 homes in New Hampshire for health citations. Shows this facility's total health deficiency citations benchmarked to the New Hampshire State average, with a ranking across all 59 NH SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
New Hampshire average 14.4
Citations per inspection
5.11
Rank #46 / 59Citations per inspection — State benchmarkedThis home is ranked 46th out of 59 homes in New Hampshire for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the New Hampshire mean across 59 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
New Hampshire average 3.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
24 of 46 citations resulted from standard inspections; 17 of 46 resulted from complaint investigations; and 5 of 46 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than New Hampshire averageNew Hampshire average: 0.2
Serious health citations
1
900% worse than New Hampshire averageNew Hampshire average: 0.1
Citations history (last 4 years)
Abuse/Neglect moderate citation
Jul 03, 2025
Corrected
Administration moderate citation
Jul 03, 2025
Corrected
Infection Control moderate citation
Jul 03, 2025
Corrected
Infection Control moderate citation
Jul 03, 2025
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
350
Employees
114
Contractors
236
Staff to resident ratio
2.46 : 1
34% more staff per resident than New Hampshire average
Avg staff/day
74
Average shift
8.1 hours
0% compared with New Hampshire average
Total staff hours (quarter)
55,341
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
37 total: 12 full-time employees and 25 contractors.
37
37 total: 12 full-time employees and 25 contractors.
37
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
82 total: 13 full-time employees and 69 contractors.
82
82 total: 13 full-time employees and 69 contractors.
82
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
195 total: 66 full-time employees and 129 contractors.
195
195 total: 66 full-time employees and 129 contractors.
195
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
32.2%
17,817 contractor hours this quarter
Certified Nursing Assistant: 129
Licensed Practical Nurse: 69
Registered Nurse: 25
Physical Therapy Assistant: 4
Qualified Social Worker: 3
Speech Language Pathologist: 2
Respiratory Therapy Technician: 2
Physical Therapy Aide: 2
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 66 | 129 | 195 | 29,513 | 92 | 100% | 8.2 |
| Registered Nurse | 12 | 25 | 37 | 6,917 | 92 | 100% | 8.8 |
| Licensed Practical Nurse | 13 | 69 | 82 | 6,635 | 92 | 100% | 8.3 |
| Medication Aide/Technician | 10 | 0 | 10 | 3,780 | 92 | 100% | 10.8 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,776 | 91 | 99% | 6.5 |
| Qualified Social Worker | 0 | 3 | 3 | 1,086 | 71 | 77% | 6.3 |
| Physical Therapy Assistant | 0 | 4 | 4 | 1,038 | 74 | 80% | 6.8 |
| Mental Health Service Worker | 3 | 0 | 3 | 896 | 66 | 72% | 7.5 |
| Speech Language Pathologist | 0 | 2 | 2 | 676 | 63 | 68% | 5.9 |
| Dietitian | 1 | 0 | 1 | 500 | 58 | 63% | 8.6 |
| Administrator | 1 | 0 | 1 | 476 | 64 | 70% | 7.4 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 63 | 68% | 7.5 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 469 | 59 | 64% | 6.5 |
| Other Dietary Services Staff | 1 | 0 | 1 | 450 | 57 | 62% | 7.9 |
| RN Director of Nursing | 1 | 0 | 1 | 372 | 62 | 67% | 6 |
| Physical Therapy Aide | 0 | 2 | 2 | 285 | 38 | 41% | 7.5 |
195 Certified Nursing Assistant
% of Days
100%
37 Registered Nurse
% of Days
100%
82 Licensed Practical Nurse
% of Days
100%
10 Medication Aide/Technician
% of Days
100%
5 Clinical Nurse Specialist
% of Days
99%
3 Qualified Social Worker
% of Days
77%
4 Physical Therapy Assistant
% of Days
80%
3 Mental Health Service Worker
% of Days
72%
2 Speech Language Pathologist
% of Days
68%
1 Dietitian
% of Days
63%
1 Administrator
% of Days
70%
1 Nurse Practitioner
% of Days
68%
2 Respiratory Therapy Technician
% of Days
64%
1 Other Dietary Services Staff
% of Days
62%
1 RN Director of Nursing
% of Days
67%
2 Physical Therapy Aide
% of Days
41%
Penalties and fines
Includes penalties issued in 2023-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$13K Rank #46 / 59Federal fines — State benchmarkedThis home is ranked 46th out of 59 homes in New Hampshire for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the New Hampshire average among facilities with fines, and where it ranks among 59 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
61% lower than New Hampshire averageNew Hampshire average: $33K
Number of fines
2
In line with New Hampshire averageNew Hampshire average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New Hampshire averageNew Hampshire average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$13K
New Hampshire average
$33K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 26, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 26, 2025
$9K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 11, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 11, 2023
$4K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.4
9% worse than New Hampshire averageNew Hampshire average: 11.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.1
In line with New Hampshire averageNew Hampshire average: 23.2
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
22.0%
Percent of long-stay residents whose need for help with daily activities has increased
22.0%
In line with New Hampshire averageNew Hampshire average: 21.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
20.8%
Percent of long-stay residents whose ability to move independently worsened
20.8%
In line with New Hampshire averageNew Hampshire average: 20.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.5%
In line with New Hampshire averageNew Hampshire average: 27.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.7%
Percent of long-stay residents experiencing one or more falls with major injury
5.7%
24% worse than New Hampshire averageNew Hampshire average: 4.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.1%
Percent of long-stay high risk residents with pressure ulcers
4.1%
9% better than New Hampshire averageNew Hampshire average: 4.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.4%
Percent of long-stay residents with a urinary tract infection
2.4%
In line with New Hampshire averageNew Hampshire average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
9.2%
Percent of long-stay residents who lose too much weight
9.2%
65% worse than New Hampshire averageNew Hampshire average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
29.3%
Percent of long-stay residents who have depressive symptoms
29.3%
255% worse than New Hampshire averageNew Hampshire average: 8.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
13.9%
Percent of long-stay residents who received an antipsychotic medication
13.9%
20% better than New Hampshire averageNew Hampshire average: 17.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.4%
In line with New Hampshire averageNew Hampshire average: 96.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.4%
In line with New Hampshire averageNew Hampshire average: 98.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.24
Number of hospitalizations per 1,000 long-stay resident days.
2.24
36% worse than New Hampshire averageNew Hampshire average: 1.65
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.31
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.31
22% worse than New Hampshire averageNew Hampshire average: 1.90
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.3%
5% worse than New Hampshire averageNew Hampshire average: 83.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
7.0%
Percent of short-stay residents who newly received an antipsychotic medication
7.0%
343% worse than New Hampshire averageNew Hampshire average: 1.6%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
49.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
49.3%
41% worse than New Hampshire averageNew Hampshire average: 83.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.0%
In line with New Hampshire averageNew Hampshire average: 22.1%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
15.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.9%
13% worse than New Hampshire averageNew Hampshire average: 14.1%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than New Hampshire averageNew Hampshire average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
40.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
40.3%
25% worse than New Hampshire averageNew Hampshire average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
43.8%
Rate of successful return to home or community from a skilled nursing facility.
43.8%
13% worse than New Hampshire averageNew Hampshire average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
45% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
18% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
37% of new residents, often for long-term daily care.
Typical stay
7 - 8 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
142
Medicare
3
2.1% of residents
Medicaid
122
85.9% of residents
Private pay or other
17
12% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Pleasant View Center based on CMS SNF Cost Reports.
Occupancy Rate
82.1%
↓ 1.6pp vs 2022
Net Income
-$46.3K
↓ ~$792.8K vs 2022
Total Payroll
$11.7M
↑ ~$582.1K vs 2022
Profit Margin
-0.2%
↓ 3.3pp vs 2022
Finances and operations
Privately-owned community
Home revenue
$23.1M
Operating loss
-$46.3K
Privately-owned community
Home revenue
$23.1M Rank #11 / 58Revenue — State benchmarkedThis home is ranked 11th out of 58 homes in New Hampshire for revenue. Shows this facility's annual revenue compared to the New Hampshire SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$46.3K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #11 / 58Payroll — State benchmarkedThis home is ranked 11th out of 58 homes in New Hampshire for payroll. Shows total annual staff payroll benchmarked to the New Hampshire average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$11.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #11 / 58Payroll — State benchmarkedThis home is ranked 11th out of 58 homes in New Hampshire for payroll. Shows total annual staff payroll benchmarked to the New Hampshire average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$23.2M
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Pleasant View Center
1.8 miles from city center
Estimated distance in miles from Concord's city center to Pleasant View Center's address, calculated via Google Maps.
— 0.29 miles to nearest hospital (New Hampshire Oncology-Hematology)
Calculate Travel Distance to Pleasant View Center
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Financial Assistance for
Nursing Home in New Hampshire
Pleasant View Center is located in Concord, New Hampshire.
Here are the financial assistance programs available to residents in New Hampshire.
Compare Nursing Home around Concord
The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.
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| Epsom Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Epsom | 108
Facility
108
NH AVG
71
Rank
#37 / 169 | 94.4% | +16% | 3.60 | -3% | -16% | $0 | 10 | 2.5 | - | 102 | A+ |
30
Facility
30
NH AVG
31
Rank
#99 / 229 | Tammy Bishop | $13.3M | $6.9M | 52% | 305080 | ||||
| Pleasant View Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Concord | 174
Facility
174
NH AVG
71
Rank
#9 / 169 | - | - | 3.35 | -17% | -22% | $13.0k | 46 | 5.1 | 1 | 148 | - |
9
Facility
9
NH AVG
31
Rank
#161 / 229 | Abraham Eichler | $23.1M | $11.7M | 50.7% | 305045 |
Frequently Asked Questions about Pleasant View Center
Is Pleasant View Center in a walkable area?
Pleasant View Center has a walk score of 9. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Pleasant View Center?
According to NH state health department records, Pleasant View Center's license number is 4520.
When does Pleasant View Center's license expire?
According to NH state health department records, Pleasant View Center's license expires on February 28, 2027.
Who is the administrator of Pleasant View Center?
Richard C Rogers is the administrator of Pleasant View Center.
How many beds does Pleasant View Center have?
Pleasant View Center has 174 beds.
Are there photos of Pleasant View Center?
Yes — there are 4 photos of Pleasant View Center in the photo gallery on this page.
What is the phone number of Pleasant View Center?
(603) 224-6561 will put you in contact with the team at Pleasant View Center.
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