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Tucked away in a serene area in Burbank, CA, Evergreen Retirement Residence is a warm and tight-knit senior living community that offers premium independent living and assisted living options. With over 35 years of experience in serving seniors, the community guarantees excellence in senior care founded on extensive knowledge and hands-on experience. Their residences are purposely designed to cater to its residents’ unique lifestyle, mobility, and safety needs, making sure they are able to relax and rest comfortably in their living spaces.
Access to additional services like Podiatry, Optician, and Dentistry Services are also available for residents’ convenience. A wide range of activities, such as movie nights, games, celebrations, and live entertainment are offered to provide opportunities for leisure and recreation. Thanks to its talented in-house chefs, delicious and nutritious meals are served daily to give residents the nourishment they need to stay healthy and active.
Higher than the California average: 72.8%Evergreen Retirement Residence is legally operated by 225 N Evergreen St Inc, and administrated by Tanya Quezada.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 14 | 10 | This facility has 40% more total citations than a typical California assisted living residence (14 vs. CA avg 10).↑ 40% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 7 | 3 | This facility has 133% more serious citations (type a) than a typical California assisted living residence (7 vs. CA avg 3).↑ 133% worse |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 7 | 4 | This facility has 75% more moderate citations (type b) than a typical California assisted living residence (7 vs. CA avg 4).↑ 75% worse |
|
Citations per year
Average citations per year since 2020.
| 2.3 | 1.7 | This facility has 35% more citations per year than a typical California assisted living residence (2.3 vs. CA avg 1.7).↑ 35% worse |
|
Citations per inspection
Average citations per inspection.
| 0.3 | 3.3 | This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 44 | 16 | This facility has 175% more total visits than a typical California assisted living residence (44 vs. CA avg 16).↑ 175% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 39 | 13 | This facility has 200% more complaint visits than a typical California assisted living residence (39 vs. CA avg 13).↑ 200% worse |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 1 | 7 | This facility has 86% fewer other visits than a typical California assisted living residence (1 vs. CA avg 7).↓ 86% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 31 | 10 | This facility has 210% more complaint investigations than a typical California assisted living residence (31 vs. CA avg 10).↑ 210% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Evergreen Retirement Facility’s inspection record is mixed, with two substantiated immediate health and safety risks related to delayed medical attention and unsafe chemical storage, but recent annual inspections in June and July 2025 found no deficiencies. The facility had several substantiated complaints in 2022–2024 involving rodents, failure to update resident appraisals, and untimely medical care, but most complaint investigations since 2023 were unsubstantiated. The record shows improvement with no deficiencies cited in the last two annual inspections on June 12 and July 24, 2025.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Minimum Age: 55 Years Old
Pets Allowed
Housing Options: Studio
Building Type: 3-story
Dining Services
Beauty Services
Parking Available
Transportation Services
Housekeeping Services
Recreational Activities
10.4 miles from city center
Estimated distance in miles from Burbank's city center to Evergreen Retirement Residence's address, calculated via Google Maps.
— 1.01 miles to nearest hospital (Providence Saint Joseph Medical Center)
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Evergreen Retirement Residence is located in Burbank, California.
Here are the financial assistance programs available to residents in California.
Evergreen Retirement Residence is in the Central LA neighborhood of Burbank.
The legal owner and operator of Evergreen Retirement Residence is 225 N Evergreen St Inc.
Evergreen Retirement Residence has a walk score of 86. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Evergreen Retirement Residence's occupancy is 79%.
Tanya Quezada is the administrator of Evergreen Retirement Residence.
Evergreen Retirement Residence has 99 beds.
Evergreen Retirement Residence has had 14 recently reported deficiencies.
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