Fook Hong Sf Care Home, Inc.

Nursing Home & Assisted Living · San Francisco, CA

CMS overall rating

5735 Mission Street, San Francisco, CA 94112 View map

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Fook Hong Sf Care Home, Inc. accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Fook Hong Sf Care Home, Inc. accepts Medicare, Medicaid, and private pay.

Overview of Fook Hong Sf Care Home, INC.

Licensed since 2013, Fook Hong SF Care Home, Inc., is a 40-bed skilled nursing and assisted living community in the Cayuga Terrace neighborhood of San Francisco, California. Medicare, Medicaid, and private pay are welcome. Operated by South Pasadena Care Center, LLC under administrator Sau Ting Josephin Leewong, the facility offers a culturally focused program geared toward the San Francisco Asian community, with meals and activities reflecting that mission.

CMS grades the facility 2 stars overall, with health inspection, staffing, and quality measures each below California’s average. Nurse hours run 3h 38m per resident day, about 17 percent below California’s average of 4h 23m. Issued in 2023 were three civil money penalties totaling $6,000. Against that, the state RCFE inspection record since 2021 shows zero citations and complaints across three official inspections, earning an 84 out of 100 against California’s benchmark of 70.

An on-site Nurse Aide Training Program and an active Resident Council are available. Community admissions run 61 percent Medicare and 37 percent Medicaid, averaging a stay length of 152 days, a profile supporting both short-term post-acute and longer Medicaid-funded placements.

With Medicare and Medicaid placements serving most of admissions, Fook Hong SF Care Home, Inc., fits San Francisco residents who seek skilled nursing care in a culturally focused community.

Facility Direct Line (415) 533-0541

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to California state averages

Total nursing care / resident

3h 38m per day

This facility California avg (4h 13m per day)

vs California avg

-14%

5 of 6 metrics below state avg

Standout metric Nurse Aide is +8% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	16m per day	▼ 60% State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 9m per day	▼ 5% State avg: 1h 12m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 52m per day	▲ 8% State avg: 2h 39m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 56m per day	▼ 4% State avg: 4h 5m per day · National avg: 3h 27m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	4m per day	▼ 27% State avg: 6m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	13m per day	▼ 59% State avg: 31m per day · National avg: 29m per day

Capacity and availability

152 days

40-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

12 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 94 / 100

Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

Occupancy

Occupancy rate

98%

Higher than the California average: 72.8%

Occupied beds

39 / 40

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceJuly 3, 2013

CountySan Francisco

Fook Hong Sf Care Home, Inc. is legally operated by Fook Hong Sf Care Home, Inc., and administered by Sau Ting Josephin Leewong.

Owner NameFook Hong Sf Care Home, Inc

Modern Accommodations

High Ceilings

Natural Light

Since 2021 · 5 years of data 0 citations 0 complaints 3 total visits 0 complaint visits 3 official inspections

Inspection Score

9 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection June 18, 2025

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	0	10	This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 10).↓ 100% better

Standout metricNo citations on file since 2021 — the California average is 10.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	3	16	This facility has 81% fewer total visits than a typical California assisted living residence (3 vs. CA avg 16).↓ 81% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	0	13	This facility has 100% fewer complaint visits than a typical California assisted living residence (0 vs. CA avg 13).↓ 100% better Rank #1 / 1397 Complaint visits — State benchmarked This home is ranked 1st out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	0	7	This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7).↓ 100% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	3	4	This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	CA Average	vs. CA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	0	14	This facility has 100% fewer total complaints than a typical California assisted living residence (0 vs. CA avg 14).↓ 100% better
Complaints per year Average complaints per year since 2021.	0	2.8	This facility has 100% fewer complaints per year than a typical California assisted living residence (0 vs. CA avg 2.8).↓ 100% better

Show Inspection Reports

Inspections since 2023

Total health inspections 15

California average 12.5

Last Health inspection on Sep 2025

Total health citations

California average 50.2

Citations per inspection

4.73

California average 4.65

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

53 of 71 citations resulted from standard inspections; and 18 of 71 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)

Critical health citations

100% better than California average

California average: 0.4

Serious health citations

100% better than California average

California average: 1

0 critical citations California average: 0.4

0 serious citations California average: 1

70 moderate citations California average: 47.2

1 minor citation California average: 1.5

Citations history (last 3 years)

Quality of Care moderate citation Sep 02, 2025

Corrected

Resident Rights moderate citation Sep 02, 2025

Corrected

Abuse/Neglect moderate citation Aug 27, 2025

Corrected

Pharmacy moderate citation Aug 04, 2025

Corrected

Total staff 214

Employees 178

Contractors 36

Staff to resident ratio 1.43 : 1

21% fewer staff per resident than California average

Avg staff/day 101

Average shift 7.5 hours

0% compared with California average

Total staff hours (quarter) 69,481

Nursing staff breakdown

6.8 hours

7.6 hours

114

7.6 hours

Contractor staffing

6,908 contractor hours this quarter

Physical Therapy Aide: 9 Speech Language Pathologist: 9 Physical Therapy Assistant: 4 Respiratory Therapy Technician: 4 Therapeutic Recreation Specialist: 2 Occupational Therapy Aide: 2 Feeding Assistant: 2 Registered Nurse: 1 Qualified Social Worker: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	114	0	114	39,557	92	100%	7.6
Licensed Practical Nurse	44	0	44	14,963	92	100%	7.6
Registered Nurse	8	1	9	3,190	92	100%	6.8
Physical Therapy Aide	0	9	9	1,865	91	99%	7
Speech Language Pathologist	0	9	9	1,686	92	100%	8
Other Dietary Services Staff	4	0	4	1,626	92	100%	8
Dental Services Staff	3	0	3	1,222	65	71%	7.3
Respiratory Therapy Technician	0	4	4	1,026	78	85%	5.5
RN Director of Nursing	2	0	2	843	83	90%	8.9
Physical Therapy Assistant	0	4	4	817	76	83%	8.3
Therapeutic Recreation Specialist	0	2	2	563	61	66%	6.8
Administrator	1	0	1	512	64	70%	8
Nurse Practitioner	1	0	1	512	64	70%	8
Dietitian	1	0	1	417	61	66%	6.8
Qualified Social Worker	0	1	1	395	46	50%	8.6
Occupational Therapy Aide	0	2	2	189	27	29%	6.1
Occupational Therapy Assistant	0	1	1	54	12	13%	4.5
Feeding Assistant	0	2	2	40	9	10%	4
Medical Director	0	1	1	4	1	1%	4

114 Certified Nursing Assistant

% of Days 100%

44 Licensed Practical Nurse

% of Days 100%

9 Registered Nurse

% of Days 100%

9 Physical Therapy Aide

% of Days 99%

9 Speech Language Pathologist

% of Days 100%

4 Other Dietary Services Staff

% of Days 100%

3 Dental Services Staff

% of Days 71%

4 Respiratory Therapy Technician

% of Days 85%

2 RN Director of Nursing

% of Days 90%

4 Physical Therapy Assistant

% of Days 83%

2 Therapeutic Recreation Specialist

% of Days 66%

1 Administrator

% of Days 70%

1 Nurse Practitioner

% of Days 70%

1 Dietitian

% of Days 66%

1 Qualified Social Worker

% of Days 50%

2 Occupational Therapy Aide

% of Days 29%

1 Occupational Therapy Assistant

% of Days 13%

2 Feeding Assistant

% of Days 10%

1 Medical Director

% of Days 1%

View All Staffing Data in San Francisco

Total fines amount $27K

50% lower than California average

California average: $55K

Number of fines 5

112% more fines than California average

California average: 2.4

Payment Denials 0

100% fewer payment denials than California average

California average: 0.5

Fines amount comparison

This facility $27K

California average $55K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 12.9

95% worse than California average

California average: 6.6

Functional decline score 18.0

59% worse than California average

California average: 11.3

Long-stay resident measures

Need for Help with Daily Activities Increased 25.1%

127% worse than California average

California average: 11.1%

Walking Ability Worsened 24.9%

108% worse than California average

California average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence 4.0%

65% better than California average

California average: 11.3%

Falls with Major Injury 0.6%

67% better than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers 7.1%

43% worse than California average

California average: 5.0%

Urinary Tract Infection 8.2%

562% worse than California average

California average: 1.2%

Lost Too Much Weight 6.9%

64% worse than California average

California average: 4.2%

Depressive Symptoms 7.3%

8% worse than California average

California average: 6.7%

Antipsychotic Use 14.2%

40% worse than California average

California average: 10.1%

Pneumococcal Vaccine 100.0%

In line with California average

California average: 98.5%

Influenza Vaccine 100.0%

In line with California average

California average: 98.2%

Short-stay resident measures

Pneumococcal Vaccine 100.0%

6% better than California average

California average: 94.0%

Antipsychotic medication increase 3.8%

162% worse than California average

California average: 1.5%

Influenza Vaccine 98.9%

6% better than California average

California average: 93.2%

Breakdown by payment type

Medicare

61% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

3% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

37% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Total residents 150

Medicare

36.7% of residents

Medicaid

62% of residents

Private pay or other

1.3% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Fook Hong Sf Care Home, Inc. from 2018–2023, based on CMS SNF Cost Reports.

Occupancy Rate 329.8% ↑ 255.3pp vs 2022

Net Patient Income $921.9K ↑ ~$2.0M vs 2022

Payroll Costs $9.8M ↑ ~$1.5M vs 2022

Operating Margin 4.8% ↑ 12.6pp vs 2022

Metric	2018	2019	2020	2021	2022	2023
Occupancy %	51.2%	74.5%	73.9%	80.0%	74.5%	329.8%
Beds	156	156	156	156	156	40
Net Income	-$495,561	$1,455,735	$1,996,612	$5,173,004	-$631,732	$2,041,976
Gross Revenue	$19,898,176	$27,010,755	$26,929,448	$30,843,932	$24,532,755	$31,301,379
Operating Expenses	$7,702,069	$12,115,626	$15,042,918	$15,745,288	$15,347,830	$18,490,087
Net Patient Income	-$778,410	$1,163,355	$1,310,710	$2,882,727	-$1,121,329	$921,853
Net Patient Revenue	$6,923,659	$13,278,981	$16,353,628	$18,628,015	$14,226,501	$19,411,940
Payroll Costs	$4,800,678	$6,969,152	$7,893,113	$8,490,432	$8,243,826	$9,775,545
Operating Margin %	-11.2%	8.8%	8.0%	15.5%	-7.9%	4.8%
Medicare %	11.3%	15.6%	18.9%	18.3%	12.6%	20.5%
Medicaid %	79.3%	78.2%	75.1%	78.2%	82.8%	74.5%
Private %	9.4%	6.2%	6.0%	3.5%	4.7%	5.0%
Net Patient Revenue/Day	$295	$313	$387	$409	$335	$403
Cost/Day	$328	$286	$356	$346	$362	$384
Avg Length of Stay	144.1 days	156.6 days	215.3 days	119.5 days	120.9 days	151.9 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$19.4M

Net patient income

$921.9K

For-profit Operated by a single business entity.

Net patient revenue

$19.4M

Net patient income

$921.9K

Other income

$1.1M

Payroll costs

$9.8M 50.4% of net patient revenue

Other operating costs

$8.7M

Total costs

$18.5M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (61% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 61%

Private pay 3%

Medicaid 37%

Coverage residents most often leave under.

Medicare 32%

Private pay 3%

Medicaid 65%

3.8 miles from city center Estimated distance in miles from San Francisco's city center to Fook Hong Sf Care Home, Inc.'s address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.


Fook Hong Sf Care Home, Inc.	AL NH	San Francisco (Cayuga Terrace)	-	40 Facility 40 CA AVG 103 Rank #1209 / 1657	-	94 Facility 94 CA AVG 57 Rank #87 / 2092	-
The Sequoias San Francisco	AL HC MC NH RC	San Francisco (Japantown)	-	400 Facility 400 CA AVG 103 Rank #28 / 1657	-	99 Facility 99 CA AVG 57 Rank #2 / 2092	Studio / 1 Bed / 2 Bed

Nursing Home Explorer

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

What neighborhood is Fook Hong Sf Care Home, Inc. in?

Fook Hong Sf Care Home, Inc. is in the Cayuga Terrace neighborhood of SAN FRANCISCO.

Is Fook Hong Sf Care Home, Inc. in a walkable area?

Fook Hong Sf Care Home, Inc. has a walk score of 94. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the occupancy rate at Fook Hong Sf Care Home, Inc.?

Fook Hong Sf Care Home, Inc.'s occupancy is 98%.

Does Fook Hong Sf Care Home, Inc. operate as a for-profit or non-profit?

Fook Hong Sf Care Home, Inc. is registered as a for-profit in CA.

Who is the administrator of Fook Hong Sf Care Home, Inc.?

Sau Ting Josephin Leewong is the administrator of Fook Hong Sf Care Home, Inc..

How many beds does Fook Hong Sf Care Home, Inc. have?

Fook Hong Sf Care Home, Inc. has 40 beds.

Has Fook Hong Sf Care Home, Inc. had any recent citations?

Fook Hong Sf Care Home, Inc. has no recently reported citations.

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Fook Hong Sf Care Home, Inc.

Overview of Fook Hong Sf Care Home, INC.

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Amenities & Lifestyle

Contact Fook Hong Sf Care Home, Inc.

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

114 Certified Nursing Assistant

44 Licensed Practical Nurse

9 Registered Nurse

9 Physical Therapy Aide

9 Speech Language Pathologist

4 Other Dietary Services Staff

3 Dental Services Staff

4 Respiratory Therapy Technician

2 RN Director of Nursing

4 Physical Therapy Assistant

2 Therapeutic Recreation Specialist

1 Administrator

1 Nurse Practitioner

1 Dietitian

1 Qualified Social Worker

2 Occupational Therapy Aide

1 Occupational Therapy Assistant

2 Feeding Assistant

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

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Financial Assistance for Assisted Living in California

Multipurpose Senior Services Program

In-Home Supportive Services (IHSS)

Multipurpose Senior Services Program (MSSP)

Property Tax Postponement Program (PTP)

Assisted Living Waiver (ALW)

California CARES Program

Financial Assistance for
Assisted Living in California