Show Inspection Reports
Total health inspections
12
Wisconsin average 6
Last Health inspection on Nov 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Francis House
Nursing Home
Francis House
Nursing Home
Francis House is a facility in Syracuse, NY that provides a home and extended family to persons with terminal illnesses. It aims to ensure that individuals can die with dignity surrounded by unconditional love. The organization has been serving the community since 1991.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
64
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
60.2%
Residents per day (avg)
83
Occupancy rate
60.2%
Residents per day (avg)
83
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
71% of new residents, usually for short-term rehab.
Typical stay
15 days
Private pay
22% of new residents, often for short stays.
Typical stay
8 - 9 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
10 - 11 months
Finances and operations
Voluntary non-profit home
Church
Home revenue
$15.3M
Surplus of revenue
$430.3K
Voluntary non-profit home
Church
Home revenue
$15,281,221.00
Surplus of revenue
$430,252.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.9M
64-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
7 years in operation
An established community with some operational experience and growing routines.
About this community
Occupancy Rate
72%
Occupied Beds
46 of 64
Percentage of available beds currently in use by residents.
Facility Type
CLASS CNA (NONAMBULATORY)
License Date
August 1, 2018
Additional licensing details
CMS Certification Number:
525526
County:
MILWAUKEE
Ownership & operating entity
Francis House is administrated by CHI LIVING COMMUNITIES.
Programs & Activities
Specific Programs
Becoming a Resident, About, Volunteer, Support, Events
Inspection History
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
8 visits/inspections
3 visits/inspections triggered by complaints
2 routine inspections
Results
5 with issues
3 without issues
Latest inspection
Date:September 19, 2025
Type:Enforcement
21 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Nursing Homes around Wisconsin
The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
American Lutheran Home-Mondovi
-24%
-1%
-24%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 54755
35
No
DUHR, AMY
53.5%
$2,677,272.00
$1,238,551.00
46.3%
19.40
4.2152
1
6
-
-24%-1%-24%
Alden Meadow Park Health Care Center, Inc
+11%
-30%
-1%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 53525
94
No
MICHALSEN, PAUL
69.0%
$7,956,437.00
$3,356,781.00
42.2%
62.50
3.0135
-
16
-
+11%-30%-1%
Alden Estates of Jefferson
+81%
-28%
+38%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 53549
120
No
BODALSKI, GERARD
96.5%
$15,621,800.00
$6,311,949.00
40.4%
108.40
3.0768
3
53
9
+81%-28%+38%
Francis House
-17%
-29%
-14%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 53172
125
No
GULOCK, MICHAEL
60.2%
$14,096,770.00
$4,930,981.00
35%
83.00
3.0509
4
68
11
-17%-29%-14%
Allis Care Center
-70%
-36%
-8%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WI 53214
152
No
LEXINGTON HEALTHCARE LLC
64.5%
$11,839,719.00
$6,679,960.00
56.4%
82.50
2.7526
4
66
9
-70%-36%-8%
American Lutheran Home-Mondovi
Type of care:
SNF
AL
Community:
WI 54755
Bed Count:
35
Pets Allowed:
No
Operator:
DUHR, AMY
CCN:
525383
Occupancy:
53.5%
Home Revenue:
$2,677,272.00
Payroll Costs:
$1,238,551.00
Payroll %:
46.3%
Avg Residents/Day:
19.40
Overall Rating:
Adj Nurse Hours:
4.2152
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
6
RN share vs State Avg:
-24%
-24%
Staffing vs State Avg:
-1%
-1%
Occupancy vs State Avg:
-24%
-24%
Alden Meadow Park Health Care Center, Inc
Type of care:
SNF
AL
Community:
WI 53525
Bed Count:
94
Pets Allowed:
No
Operator:
MICHALSEN, PAUL
CCN:
525508
Occupancy:
69.0%
Home Revenue:
$7,956,437.00
Payroll Costs:
$3,356,781.00
Payroll %:
42.2%
Avg Residents/Day:
62.50
Overall Rating:
Adj Nurse Hours:
3.0135
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
16
RN share vs State Avg:
+11%
+11%
Staffing vs State Avg:
-30%
-30%
Occupancy vs State Avg:
-1%
-1%
Alden Estates of Jefferson
Type of care:
SNF
AL
Community:
WI 53549
Bed Count:
120
Pets Allowed:
No
Operator:
BODALSKI, GERARD
CCN:
525271
Occupancy:
96.5%
Home Revenue:
$15,621,800.00
Payroll Costs:
$6,311,949.00
Payroll %:
40.4%
Avg Residents/Day:
108.40
Overall Rating:
Adj Nurse Hours:
3.0768
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
53
Severe Citations:
9
RN share vs State Avg:
+81%
+81%
Staffing vs State Avg:
-28%
-28%
Occupancy vs State Avg:
+38%
+38%
Francis House
Type of care:
SNF
AL
Community:
WI 53172
Bed Count:
125
Pets Allowed:
No
Operator:
GULOCK, MICHAEL
CCN:
525526
Occupancy:
60.2%
Home Revenue:
$14,096,770.00
Payroll Costs:
$4,930,981.00
Payroll %:
35%
Avg Residents/Day:
83.00
Overall Rating:
Adj Nurse Hours:
3.0509
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
4
Citations:
68
Severe Citations:
11
RN share vs State Avg:
-17%
-17%
Staffing vs State Avg:
-29%
-29%
Occupancy vs State Avg:
-14%
-14%
Allis Care Center
Type of care:
SNF
AL
Community:
WI 53214
Bed Count:
152
Pets Allowed:
No
Operator:
LEXINGTON HEALTHCARE LLC
CCN:
525108
Occupancy:
64.5%
Home Revenue:
$11,839,719.00
Payroll Costs:
$6,679,960.00
Payroll %:
56.4%
Avg Residents/Day:
82.50
Overall Rating:
Adj Nurse Hours:
2.7526
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
4
Citations:
66
Severe Citations:
9
RN share vs State Avg:
-70%
-70%
Staffing vs State Avg:
-36%
-36%
Occupancy vs State Avg:
-8%
-8%Places of interest near Francis House
9.3 miles from city center
SOUTH MILWAUKEE, WI 53172
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
119
Total Staff
106
Employees
13
Contractors
33,513
Total Hours (Quarter)
50
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 13 | 8.5 | No |
| Licensed Practical Nurse | 10 | 7.7 | No |
| Certified Nursing Assistant | 57 | 6.9 | No |
Staff by Category
Administration ⓘ
3 staff
7.1hs shift avg
Nursing Staff ⓘ
93 staff
7.5hs shift avg
Physicians & Practitioners ⓘ
7 staff
8hs shift avg
Therapy Services ⓘ
10 staff
7.1hs shift avg
Activities & Recreation ⓘ
1 staff
7.3hs shift avg
Social Services ⓘ
2 staff
2.9hs shift avg
Dietary Services ⓘ
2 staff
6.9hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
7.5%
of total hours from contractors
2,521 contractor hours this quarter
Feeding Assistant: 1
Physical Therapy Assistant: 1
Physical Therapy Aide: 1
Respiratory Therapy Technician: 3
Speech Language Pathologist: 1
Qualified Social Worker: 2
Other Physician: 2
Occupational Therapy Assistant: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 57 | 0 | 57 | 13,993 | 91 | 100% | 6.9 |
| Medication Aide/Technician | 11 | 0 | 11 | 4,739 | 91 | 100% | 8.5 |
| Registered Nurse | 13 | 0 | 13 | 3,714 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 10 | 0 | 10 | 2,871 | 91 | 100% | 7.7 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,336 | 66 | 73% | 8.4 |
| Administrator | 2 | 0 | 2 | 992 | 65 | 71% | 7.7 |
| Occupational Therapy Aide | 3 | 0 | 3 | 680 | 62 | 68% | 6.7 |
| RN Director of Nursing | 1 | 0 | 1 | 585 | 71 | 78% | 8.2 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Speech Language Pathologist | 0 | 1 | 1 | 490 | 64 | 70% | 7.7 |
| Physical Therapy Aide | 0 | 1 | 1 | 479 | 62 | 68% | 7.7 |
| Mental Health Service Worker | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Feeding Assistant | 0 | 1 | 1 | 456 | 57 | 63% | 8 |
| Physical Therapy Assistant | 0 | 1 | 1 | 450 | 65 | 71% | 6.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 450 | 63 | 69% | 7.1 |
| Qualified Activities Professional | 1 | 0 | 1 | 316 | 43 | 47% | 7.3 |
| Other Dietary Services Staff | 1 | 0 | 1 | 263 | 48 | 53% | 5.5 |
| Qualified Social Worker | 0 | 2 | 2 | 70 | 23 | 25% | 2.9 |
| Other Physician | 0 | 2 | 2 | 57 | 14 | 15% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 36 | 8 | 9% | 4.5 |
| Medical Director | 0 | 1 | 1 | 34 | 16 | 18% | 2.1 |
Health Inspection History
Inspections
Total health citations
68
Citations per inspection
5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
32 of 68 citations resulted from standard inspections; 26 of 68 resulted from complaint investigations; and 10 of 68 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
7
7
678% worse than Wisconsin averageWisconsin average: 0.9
Serious Health citations
4
4
233% worse than Wisconsin averageWisconsin average: 1.2
7 critical citations
4 serious citations
55 moderate citations
2 minor citations
Citations history (last 3 years)
Quality of Care serious citation
Nov 13, 2025
Infection Control moderate citation
Oct 17, 2025
Care Planning moderate citation
Oct 17, 2025
Resident Rights moderate citation
Oct 17, 2025
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Part of: COMMON SPIRIT SR LIVING
Resident Census by Payment Source
76
Total Residents
Medicare
17
(22.4%)
ⓘ
Medicaid
51
(67.1%)
ⓘ
Private Pay/Other
8
(10.5%)
ⓘ
Programs & Services
Residents' Group
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.1
22% better than Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.7
38% better than Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.3%
Percent of long-stay residents whose need for help with daily activities has increased
6.3%
64% better than Wisconsin averageWisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.3%
Percent of long-stay residents whose ability to move independently worsened
13.3%
42% better than Wisconsin averageWisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.4%
18% better than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
7.1%
Percent of long-stay residents experiencing one or more falls with major injury
7.1%
122% worse than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.8%
Percent of long-stay high risk residents with pressure ulcers
5.8%
6% worse than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.2%
Percent of long-stay residents with a urinary tract infection
1.2%
62% better than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.1%
Percent of long-stay residents who lose too much weight
8.1%
67% worse than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.6%
Percent of long-stay residents who have depressive symptoms
2.6%
48% better than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.8%
Percent of long-stay residents who received an antipsychotic medication
9.8%
39% better than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
79.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
79.9%
17% worse than Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
In line with Wisconsin averageWisconsin average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
64.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
64.8%
26% worse than Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
17% worse than Wisconsin averageWisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
63.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
63.8%
22% worse than Wisconsin averageWisconsin average: 82.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$361K
278% higher than Wisconsin averageWisconsin average: $95K
Number of fines
4
94% more fines than Wisconsin averageWisconsin average: 2.1
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
51% more payment denials than Wisconsin averageWisconsin average: 0.7
Fines amount comparison
Fines amount comparison
This facility
$361K
Wisconsin average
$95K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 20, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 20, 2025
$69K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 8, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 8, 2024
$187K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 5, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 5, 2023
$16K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Dec 5, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Dec 5, 2023
11 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Francis House based on CMS SNF Cost Reports.
Occupancy Rate
60.2%
↓ 1.4pp vs 2023
Net Income
$430,252
↑ ~$3.8M vs 2023
Total Payroll
$7,135,782
↑ ~$93K vs 2023
Profit Margin
3.1%
↑ 30.1pp vs 2023
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