FRANCIS HOUSE

FRANCIS HOUSE is a Nursing Home in Wisconsin

FRANCIS HOUSE is a Nursing Home in Wisconsin

FRANCIS HOUSE

SOUTH MILWAUKEE, WI 53172 View Map

FRANCIS HOUSE is a Nursing Home in Wisconsin

FRANCIS HOUSE is a Nursing Home in Wisconsin

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Overview of FRANCIS HOUSE
Francis House is a facility in Syracuse, NY that provides a home and extended family to persons with terminal illnesses. It aims to ensure that individuals can die with dignity surrounded by unconditional love. The organization has been serving the community since 1991.
(414) 570-6208

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.05/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 64

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Wisconsin average
Occupancy rate 60.2%
Residents per day (avg) 83
Occupancy rate
60.2%
Residents per day (avg)
83

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

71% of new residents, usually for short-term rehab.

Typical stay 15 days

Private pay

22% of new residents, often for short stays.

Typical stay 8 - 9 months

Medicaid

7% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Finances and operations

Voluntary non-profit home
Church
Home revenue
$15.3M
Surplus of revenue
$430.3K
Voluntary non-profit home Church
Home revenue
$15,281,221.00
Surplus of revenue
$430,252.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.9M
32.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.9M
Total costs $14.9M
Bed community size
64-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
7 years in operation
An established community with some operational experience and growing routines.

About this community

Facility Type
CLASS CNA (NONAMBULATORY)
License Date
August 1, 2018

Additional licensing details

CMS Certification Number: 525526
County: MILWAUKEE

Ownership & operating entity

FRANCIS HOUSE is administrated by CHI LIVING COMMUNITIES.

Amenities & Lifestyle

Programs & Activities

Specific Programs
Becoming a Resident, About, Volunteer, Support, Events

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Comparison Chart

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Compare Nursing Homes around Wisconsin
AMERICAN LUTHERAN HOME-MONDOVI
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 54755
35
No
DUHR, AMY
53.5%
$2,677,272.00
$1,238,551.00
46.3%
19.40
5/5
4.2152
4/5
5/5
4/5
1
ALDEN MEADOW PARK HEALTH CARE CENTER, INC
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53525
94
No
MICHALSEN, PAUL
69.0%
$7,956,437.00
$3,356,781.00
42.2%
62.50
2/5
3.0135
3/5
1/5
4/5
-
ALDEN ESTATES OF JEFFERSON
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53549
120
No
BODALSKI, GERARD
96.5%
$15,621,800.00
$6,311,949.00
40.4%
108.40
1/5
3.0768
1/5
1/5
3/5
3
FRANCIS HOUSE
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53172
125
No
GULOCK, MICHAEL
60.2%
$14,096,770.00
$4,930,981.00
35%
83.00
1/5
3.0509
1/5
1/5
3/5
4
ALLIS CARE CENTER
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53214
152
No
LEXINGTON HEALTHCARE LLC
64.5%
$11,839,719.00
$6,679,960.00
56.4%
82.50
1/5
2.7526
1/5
1/5
3/5
4

Places of interest near FRANCIS HOUSE

Address 9.3 miles from city center

Address SOUTH MILWAUKEE, WI 53172

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

119
Total Staff
106
Employees
13
Contractors
33,513
Total Hours (Quarter)
50
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse138.5 No
Licensed Practical Nurse107.7 No
Certified Nursing Assistant576.9 No
Staff by Category
Administration
3 staff
7.1hs shift avg
Nursing Staff
93 staff
7.5hs shift avg
Physicians & Practitioners
7 staff
8hs shift avg
Therapy Services
10 staff
7.1hs shift avg
Activities & Recreation
1 staff
7.3hs shift avg
Social Services
2 staff
2.9hs shift avg
Dietary Services
2 staff
6.9hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
7.5%
of total hours from contractors
2,521 contractor hours this quarter
Feeding Assistant: 1 Physical Therapy Assistant: 1 Physical Therapy Aide: 1 Respiratory Therapy Technician: 3 Speech Language Pathologist: 1 Qualified Social Worker: 2 Other Physician: 2 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5705713,99391100%6.9
Medication Aide/Technician110114,73991100%8.5
Registered Nurse130133,71491100%8.5
Licensed Practical Nurse100102,87191100%7.7
Clinical Nurse Specialist4041,3366673%8.4
Administrator2029926571%7.7
Occupational Therapy Aide3036806268%6.7
RN Director of Nursing1015857178%8.2
Nurse Practitioner1015206571%8
Dietitian1015126470%8
Speech Language Pathologist0114906470%7.7
Physical Therapy Aide0114796268%7.7
Mental Health Service Worker1014725965%8
Feeding Assistant0114565763%8
Physical Therapy Assistant0114506571%6.9
Respiratory Therapy Technician0334506369%7.1
Qualified Activities Professional1013164347%7.3
Other Dietary Services Staff1012634853%5.5
Qualified Social Worker022702325%2.9
Other Physician022571415%4
Occupational Therapy Assistant0113689%4.5
Medical Director011341618%2.1

Health Inspection History

Source: CMS Health Citations (Aug 2022 – Nov 2025)

12
Inspections
68
Total Citations
7
Critical (J-L)
4
Serious (G-I)
5.67
Citations/Inspection
Nov 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
2
Moderate (D-F)
55
Serious (G-I)
4
Critical (J-L)
7
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
23
34% of total
Abuse, Neglect & Exploitation
14
21% of total
Resident Rights
7
10% of total
Pharmacy Services
7
10% of total
Infection Control
6
9% of total
Administration
3
4% of total
Citation Sources
Standard Inspections 42
Complaint Investigations 36
State Comparison (WI)
Citations
68
Wisconsin average: 27.3
Critical Citations
7
Wisconsin average: 0.9
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Nov 13, 2025 G Quality of CareF0689 Open
Oct 17, 2025 D Infection ControlF0880 Open
Oct 17, 2025 D Care PlanningF0842 Open
Oct 17, 2025 D Resident RightsF0580 Open
Jul 16, 2025 E Abuse/NeglectF0602 Corrected
Jul 16, 2025 D Abuse/NeglectF0609 Corrected
Jul 16, 2025 E Abuse/NeglectF0610 Corrected
Jul 16, 2025 J Quality of CareF0689 Corrected
May 30, 2025 D Infection ControlF0880 Corrected
May 30, 2025 F NutritionF0801 Corrected
May 30, 2025 D Quality of CareF0677 Corrected
May 30, 2025 D Quality of CareF0692 Corrected
May 30, 2025 D Care PlanningF0641 Corrected
Feb 20, 2025 F Infection ControlF0880 Corrected
Feb 20, 2025 D Quality of CareF0677 Corrected
Feb 20, 2025 D Quality of CareF0684 Corrected
Feb 20, 2025 D Quality of CareF0686 Corrected
Feb 20, 2025 G Quality of CareF0689 Corrected
Feb 20, 2025 D Quality of CareF0695 Corrected
Nov 08, 2024 J Abuse/NeglectF0600 Corrected
Nov 08, 2024 E Abuse/NeglectF0609 Corrected
Jun 20, 2024 D Abuse/NeglectF0600 Corrected
Jun 20, 2024 E PharmacyF0755 Corrected
Dec 05, 2023 D Abuse/NeglectF0609 Corrected
Dec 05, 2023 D Abuse/NeglectF0610 Corrected
Dec 05, 2023 F AdministrationF0851 Corrected
Dec 05, 2023 D Infection ControlF0880 Corrected
Dec 05, 2023 C Nursing ServicesF0732 Corrected
Dec 05, 2023 D PharmacyF0759 Corrected
Dec 05, 2023 E PharmacyF0761 Corrected
Dec 05, 2023 D Quality of CareF0684 Corrected
Dec 05, 2023 E Quality of CareF0686 Corrected
Dec 05, 2023 J Quality of CareF0689 Corrected
Dec 05, 2023 D Quality of CareF0690 Corrected
Dec 05, 2023 D Resident RightsF0554 Corrected
Dec 05, 2023 D Resident RightsF0558 Corrected
Dec 05, 2023 D Resident RightsF0578 Corrected
Sep 05, 2023 E Abuse/NeglectF0607 Corrected
Jul 12, 2023 E AdministrationF0944 Corrected
Jul 12, 2023 E AdministrationF0949 Corrected
Jul 12, 2023 E Nursing ServicesF0730 Corrected
Jul 12, 2023 E Nursing ServicesF0947 Corrected
Jul 12, 2023 J Quality of CareF0684 Corrected
Jul 12, 2023 J Quality of CareF0689 Corrected
May 04, 2023 D Abuse/NeglectF0600 Corrected
May 04, 2023 D Abuse/NeglectF0610 Corrected
Aug 25, 2022 J Abuse/NeglectF0600 Corrected
Aug 25, 2022 D Abuse/NeglectF0609 Corrected
Aug 25, 2022 D Abuse/NeglectF0610 Corrected
Aug 25, 2022 F Infection ControlF0880 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: COMMON SPIRIT SR LIVING
Resident Census by Payment Source
76 Total Residents
Medicare 17 (22.4%)
Medicaid 51 (67.1%)
Private Pay/Other 8 (10.5%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
8.1 Score
22% better than avg Wisconsin avg: 10.5

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
13.7 Score
38% better than avg Wisconsin avg: 22.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
6.3%
Lost Too Much Weight
8.1%
Urinary Tract Infection
1.2%
Depressive Symptoms
2.6%
Falls with Major Injury
7.1%
Pneumococcal Vaccine
79.9%
Antipsychotic Use
9.8%
Walking Ability Worsened
13.3%
Influenza Vaccine
98.6%
High Risk Residents with Pressure Ulcers
5.8%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
21.4%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
64.8% 26% worse than avg Wisconsin: 87.3%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.4% 17% worse than avg Wisconsin: 1.2%
Influenza Vaccine
63.8% 22% worse than avg Wisconsin: 82.2%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $361K Wisconsin avg: $95K 278% worse than avg
Number of Fines 4 Wisconsin avg: 2.1
Payment Denials 1 11 total days
Compared to Wisconsin Average Facility: $361K | Wisconsin Avg: $95K
Penalty History

Showing all 5 penalties (Jul 2023 - Feb 2025)

Feb 20, 2025 Civil Money Penalty
$69K
Nov 8, 2024 Civil Money Penalty
$187K
Dec 5, 2023 Civil Money Penalty
$16K
Dec 5, 2023 Payment Denial
11 days
Jul 12, 2023 Civil Money Penalty
$90K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Wisconsin Seniors

Program
State Program Name
Eligibility
Benefits
Family Care Program
WI Medicaid Family Care
Official government program page
  • General: Age 65+ or disabled, Wisconsin resident, Medicaid-eligible, long-term care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • WI Specifics: Managed care model; rural/urban balance.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Wisconsin Caregiver Support Program
  • General: Caregiver of someone 60+ (or with dementia), Wisconsin resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • WI Specifics: High rural demand; ADRC coordination.
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
IRIS (Include, Respect, I Self-Direct)
  • General: Age 65+ (or disabled 18+), WI resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025): ~$2,829/month; QIT optional.
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • WI Specifics: Flexible budget; serves ~20,000; participant hires caregivers.
  • Services: Personal care (custom hours), respite, home mods, equipment, transportation, support services.
SeniorCare Prescription Drug Assistance
  • General: Age 65+, WI resident, US citizen/qualified immigrant, not on full Medicaid.
  • Income Limits (2025): ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
  • Asset Limits: None.
  • WI Specifics: Four benefit levels; serves ~50,000 annually.
  • Services: $5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs.
Medicare Savings Program (MSP)
Wisconsin Medicare Savings Program
  • General: Age 65+ or disabled, WI resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • WI Specifics: Includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Wisconsin Home Energy Assistance Program (WHEAP)
Wisconsin WHEAP
  • General: Age 60+ prioritized, WI resident, low-income household.
  • Income Limits (2025): ~$3,970/month (185% FPL).
  • Asset Limits: Not assessed.
  • WI Specifics: Covers gas, electric, wood; crisis aid available.
  • Services: Heating/electric aid ($300-$1,000/season), crisis aid ($500 max), weatherization.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, WI resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • WI Specifics: Priority for veterans, rural residents; Goodwill/AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Wisconsin VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, WI resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth).
  • WI Specifics: High rural veteran use; supports care costs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Deferral Loan Program
Wisconsin Property Tax Deferral Loan
  • General: Age 65+, WI resident, homeowner, live in home 6+ months/year.
  • Income Limits (2025): ~$24,980/year (household).
  • Asset Limits: Home equity < $500,000; limited other assets.
  • WI Specifics: Saves ~$500-$1,500/year; interest ~2%-3%.
  • Services: Deferred tax payment (~$500-$1,500/year avg.).
Senior Farmers’ Market Nutrition Program (SFMNP)
  • General: Age 60+, WI resident, low-income.
  • Income Limits (2025): ~$2,322/month (185% FPL).
  • Asset Limits: Not assessed.
  • WI Specifics: Vouchers (~$45/season); serves ~15,000 annually.
  • Services: Vouchers (~$45/season) for produce at farmers’ markets.

Claim What’s Yours Financial Aid for Wisconsin Seniors

WI Medicaid Family Care

Family Care Program

Requirements:
  • General:
    Age 65+ or disabled, Wisconsin resident, Medicaid-eligible, long-term care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • WI Specifics:
    Managed care model; rural/urban balance.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
WI NFCSP Respite

Wisconsin Caregiver Support Program

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), Wisconsin resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • WI Specifics:
    High rural demand; ADRC coordination.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
Wisconsin IRIS

IRIS (Include, Respect, I Self-Direct)

Requirements:
  • General:
    Age 65+ (or disabled 18+), WI resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025):
    ~$2,829/month; QIT optional.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • WI Specifics:
    Flexible budget; serves ~20,000; participant hires caregivers.
Benefits without Contact:
  • Services: Personal care (custom hours), respite, home mods, equipment, transportation, support services.
Wisconsin SeniorCare

SeniorCare Prescription Drug Assistance

Requirements:
  • General:
    Age 65+, WI resident, US citizen/qualified immigrant, not on full Medicaid.
  • Income Limits (2025):
    ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
  • Asset Limits:
    None.
  • WI Specifics:
    Four benefit levels; serves ~50,000 annually.
Benefits without Contact:
  • Services: $5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs.
Wisconsin Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, WI resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • WI Specifics:
    Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Wisconsin WHEAP

Wisconsin Home Energy Assistance Program (WHEAP)

Requirements:
  • General:
    Age 60+ prioritized, WI resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • WI Specifics:
    Covers gas, electric, wood; crisis aid available.
Benefits without Contact:
  • Services: Heating/electric aid ($300-$1,000/season), crisis aid ($500 max), weatherization.
Wisconsin SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, WI resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • WI Specifics:
    Priority for veterans, rural residents; Goodwill/AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Wisconsin VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, WI resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth).
  • WI Specifics:
    High rural veteran use; supports care costs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Wisconsin Property Tax Deferral Loan

Property Tax Deferral Loan Program

Requirements:
  • General:
    Age 65+, WI resident, homeowner, live in home 6+ months/year.
  • Income Limits (2025):
    ~$24,980/year (household).
  • Asset Limits:
    Home equity < $500,000; limited other assets.
  • WI Specifics:
    Saves ~$500-$1,500/year; interest ~2%-3%.
Benefits without Contact:
  • Services: Deferred tax payment (~$500-$1,500/year avg.).
Wisconsin SFMNP

Senior Farmers’ Market Nutrition Program (SFMNP)

Requirements:
  • General:
    Age 60+, WI resident, low-income.
  • Income Limits (2025):
    ~$2,322/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • WI Specifics:
    Vouchers (~$45/season); serves ~15,000 annually.
Benefits without Contact:
  • Services: Vouchers (~$45/season) for produce at farmers’ markets.
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