Total health inspections
5
Wisconsin average 6
Last Health inspection on Feb 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Friendly Village Nursing and Rehabilitation Center
Nursing Home in Wisconsin
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Friendly Village Nursing and Rehabilitation Center
Nursing Home in Wisconsin
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Friendly Village Nursing & Rehabilitation is a skilled nursing facility in Rhinelander, Wisconsin. It specializes in post-acute rehabilitation and long-term care, providing a family-like environment for its guests. The facility is committed to delivering excellence in care and service.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 126th out of 181 homes in Wisconsin.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 126th out of 181 homes in Wisconsin.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 29m per day
vs Wisconsin avg
-18%
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
100
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
74.6%
Avg. Length of Stay
78 days
Occupancy rate
74.6%
Avg. Length of Stay
78 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
19% of new residents, usually for short-term rehab.
Typical stay
24 days
Private pay
42% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
39% of new residents, often for long-term daily care.
Typical stay
4 - 5 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$10.4M
Profit
$831.1K
Privately-owned community
Operated by a business corporation.
Home revenue
$10.4M
Profit
$831.1K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.6M
100-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility TypeSkilled Care
CountyOneida
CMS Certification Number525459
Certification TypeTitle 18 SNF Title 19 NF
Friendly Village Nursing and Rehabilitation Center is administrated by Billie Packard.
Owner NameFRIENDLY VILLAGE NURSING AND REHAB, LLC
Profit StatusLIMITED LIABILITY COMPANY
Rehabilitation Services
Short-Term Rehab
Skilled Nursing
24-Hour Staffing
Fax(715) 365-6665
Complimentary Cable Tv
Laundry Service
Phone Service
Private Rehab Suites
Outdoor Courtyard
Library
On Site Registered Dieticians
In-Room Dining Service
Customizable Menus
Chef Inspired Meals
24/7 Nursing Care
Physician Services
Outdoor Patio
Arts And Crafts
Banking Services
Pet Visitation
Beauty Salon/Spa Service
Transportation Service
Specific ProgramsRehabilitation, Specialty Care, Primary Care, Accepted Insurance, Amenities & Gallery, Careers, Eden Fun
Food DescriptionChef inspired meals with customizable menus and in-room dining service.
Meals IncludedYes
Health Inspection History
Inspections
Total health citations
17
Wisconsin average 27.3
Citations per inspection
3.4
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 17 citations resulted from standard inspections; and 1 of 17 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Wisconsin averageWisconsin average: 0.9
Serious Health citations
0
0
100% better than Wisconsin averageWisconsin average: 1.2
0 critical citations
0 serious citations
17 moderate citations
0 minor citations
Citations history (last 3 years)
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Feb 06, 2025
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Feb 06, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 06, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 06, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 06, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 06, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Feb 06, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Feb 06, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Wisconsin The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Filter by care type
| Friendly Village Nursing and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rhinelander | - | 100 | - | - | - |
| A Colfax Senior Living LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Colfax | - | 58 | - | - | - |
| Achievements |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Union Grove | - | 50 | - | - | - |
| Alden Estates of Jefferson |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Jefferson | - | 120 | - | - | - |
| Alden Meadow Park Health Care Center, Inc |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Clinton | - | 94 | - | - | - |
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
123
Employees
87
Contractors
36
Staff to resident ratio
1.60:1
34% worse than Wisconsin averageWisconsin average ratio: 2.41:1
Avg staff/day
37
Average shift
8.3 hours
14% better than Wisconsin averageWisconsin average: 7.3 hours
Total staff hours (quarter)
27,929
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
44
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
14.2%
3,955 contractor hours this quarter
Registered Nurse: 7
Physical Therapy Assistant: 6
Licensed Practical Nurse: 6
Certified Nursing Assistant: 5
Respiratory Therapy Technician: 3
Physical Therapy Aide: 3
Qualified Social Worker: 2
Speech Language Pathologist: 2
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 39 | 5 | 44 | 12,539 | 91 | 100% | 8.4 |
| Registered Nurse | 14 | 7 | 21 | 3,879 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 11 | 6 | 17 | 3,871 | 91 | 100% | 9.1 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,693 | 72 | 79% | 8.1 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,027 | 77 | 85% | 7.7 |
| Administrator | 1 | 0 | 1 | 508 | 64 | 70% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 495 | 70 | 77% | 7.1 |
| Medication Aide/Technician | 6 | 0 | 6 | 486 | 52 | 57% | 6.7 |
| Dietitian | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 436 | 65 | 71% | 6.7 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 434 | 65 | 71% | 6.5 |
| Nurse Practitioner | 1 | 0 | 1 | 416 | 53 | 58% | 7.8 |
| Physical Therapy Aide | 0 | 3 | 3 | 405 | 66 | 73% | 6.1 |
| Physical Therapy Assistant | 0 | 6 | 6 | 370 | 54 | 59% | 6.6 |
| Nurse Aide in Training | 3 | 0 | 3 | 314 | 37 | 41% | 6.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 35 | 6 | 7% | 5.8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 25 | 5 | 5% | 5 |
| Medical Director | 0 | 1 | 1 | 23 | 3 | 3% | 7.7 |
44 Certified Nursing Assistant
% of Days
100%
21 Registered Nurse
% of Days
100%
17 Licensed Practical Nurse
% of Days
100%
4 Clinical Nurse Specialist
% of Days
79%
5 Other Dietary Services Staff
% of Days
85%
1 Administrator
% of Days
70%
1 Mental Health Service Worker
% of Days
68%
2 Qualified Social Worker
% of Days
77%
6 Medication Aide/Technician
% of Days
57%
1 Dietitian
% of Days
66%
2 Speech Language Pathologist
% of Days
71%
3 Respiratory Therapy Technician
% of Days
71%
1 Nurse Practitioner
% of Days
58%
3 Physical Therapy Aide
% of Days
73%
6 Physical Therapy Assistant
% of Days
59%
3 Nurse Aide in Training
% of Days
41%
1 Occupational Therapy Assistant
% of Days
7%
1 Occupational Therapy Aide
% of Days
5%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
77
Medicare
6
7.8% of residents
Medicaid
58
75.3% of residents
Private pay or other
13
16.9% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.5
39% worse than Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.4
37% worse than Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
25.4%
Percent of long-stay residents whose need for help with daily activities has increased
25.4%
44% worse than Wisconsin averageWisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
26.5%
Percent of long-stay residents whose ability to move independently worsened
26.5%
16% worse than Wisconsin averageWisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
39.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
39.4%
51% worse than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.0%
Percent of long-stay residents experiencing one or more falls with major injury
6.0%
90% worse than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.3%
Percent of long-stay high risk residents with pressure ulcers
8.3%
53% worse than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.5%
Percent of long-stay residents with a urinary tract infection
1.5%
52% better than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.4%
Percent of long-stay residents who lose too much weight
6.4%
31% worse than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
15.1%
Percent of long-stay residents who have depressive symptoms
15.1%
199% worse than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
18.1%
Percent of long-stay residents who received an antipsychotic medication
18.1%
13% worse than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
In line with Wisconsin averageWisconsin average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.3%
In line with Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Wisconsin averageWisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
22% better than Wisconsin averageWisconsin average: 82.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Friendly Village Nursing and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
74.6%
↑ 0.0pp vs 2022
Net Income
$831.1K
↑ ~$1.0M vs 2022
Total Payroll
$5.8M
↑ ~$783.6K vs 2022
Profit Margin
8.5%
↑ 10.8pp vs 2022
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