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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Gardens at Northridge occupies 135 beds in Northridge at 17650 Devonshire St.; part of the Aura Collection. It’s a nursing home offering assisted living and memory care. Operated by Pacifica Devonshire LLC (Devonshire Mgr LLC), administered by Lisa Villasenor. Licensed as a continuing care retirement community; operating for three years.
Occupancy: 64% (86 of 135 beds). Average stay: 31 days. Medicare, Medicaid, private pay accepted.
Respite care and 24-hour staffing available. Nursing coverage runs 3 hours 55 minutes per resident daily. Weekend nursing aide hours: 5 hours 1 minute (23% above California average).
Amenities: rooftop deck, activities rooms, sitting areas, library, game room, outdoor patio, pet-friendly apartments. There are chef-prepared meals, religious services, and financial planning assistance.
On citations: 3 total versus California’s average of 10 (70% below average). Zero serious citations, placing the facility ranked #1 in California on this metric.
Citations per inspection: 0.1 versus the state’s 3.3; that’s 97% below average. The inspection score is 82 out of 100 (B-), marginally above California’s average of 81. Recent inspections consistently found the facility clean, safe, properly furnished, with no citations.
Total visits: 27 versus California’s average of 16 (69% above). Complaint visits: 19 versus state’s 13 (46% above). Complaint investigations: 14 versus average of 10 (40% above). This is a facility under more scrutiny and investigation relative to peers, though the scrutiny hasn’t yielded major violations.
February 2025 substantiated two billing deficiencies: charging a resident for unreceived services and failing to itemize statements accurately. The facility was required to reimburse the resident. October 2025 found no deficiencies and no financial abuse or safeguarding failures.
Gardens at Northridge holds an unusual profile: exceptional citation performance (ranked #1 in California for zero serious violations) paired with elevated complaint and investigation activity. The February billing issue suggests operational controls failed on a financial transaction. The facility corrected it, which is positive.
The inspection metric excellence is genuine; the complaint volume signals families or residents had concerns more frequently than peers. For families evaluating this facility, the distinction between regulatory findings and resident complaints matters.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 202nd out of 345 homes in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 20m per day | ▲ 98% State avg: 40m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 4m per day | ▼ 12% State avg: 1h 12m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 24m per day | ▼ 10% State avg: 2h 39m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 16m per day | ▲ 5% State avg: 4h 5m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 16m per day | ▲ 155% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 5m per day | ▲ 106% State avg: 31m per day · National avg: 29m per day |
Lower than the California average: 72.8%Gardens at Northridge is legally operated by Pacifica Devonshire Llc' Devonshire Mgr Llc, and administrated by Lisa Villasenor.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California nursing home score (the benchmark); higher is better.
1 point above the California average for nursing homes (81/100)
Rank #793 / 1401 in California Inspection Score — State benchmarked This home is ranked 793rd out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Inspection score: 82 out of 100. Letter grade B-. 1 point above the California average for nursing homes (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 10 | This facility has 70% fewer total citations than a typical California nursing home (3 vs. CA avg 10).↓ 70% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 0 | 3 | This facility has 100% fewer serious citations (type a) than a typical California nursing home (0 vs. CA avg 3).↓ 100% better Rank #1 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 3 | 4 | This facility has 25% fewer moderate citations (type b) than a typical California nursing home (3 vs. CA avg 4).↓ 25% better |
|
Citations per year
Average citations per year since 2022.
| 0.8 | 2.5 | This facility has 68% fewer citations per year than a typical California nursing home (0.8 vs. CA avg 2.5).↓ 68% better |
|
Citations per inspection
Average citations per inspection.
| 0.1 | 3.3 | This facility has 97% fewer citations per inspection than a typical California nursing home (0.1 vs. CA avg 3.3).↓ 97% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 27 | 16 | This facility has 69% more total visits than a typical California nursing home (27 vs. CA avg 16).↑ 69% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 19 | 13 | This facility has 46% more complaint visits than a typical California nursing home (19 vs. CA avg 13).↑ 46% worse Rank #1111 / 1397 Complaint visits — State benchmarked This home is ranked 1111th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 5 | 7 | This facility has 29% fewer other visits than a typical California nursing home (5 vs. CA avg 7).↓ 29% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 3 | 4 | This facility has 25% fewer official inspections than a typical California nursing home (3 vs. CA avg 4).↓ 25% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 14 | 10 | This facility has 40% more complaint investigations than a typical California nursing home (14 vs. CA avg 10).↑ 40% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
California average 12.5
Last Health inspection on May 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
45 of 80 citations resulted from standard inspections; 34 of 80 resulted from complaint investigations; and 1 of 80 came from combined inspections (standard and complaint).
100% better than California averageCalifornia average: 0.4
100% worse than California averageCalifornia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
28% more staff per resident than California average
9% worse than California average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
18 total: 17 full-time employees and 1 contractor.
18
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursAssists with medical care and medications.
All 11 LPN Staff are full-time employees. No contractors work on this role.
11
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursHelps with daily care and mobility.
All 45 CNA Staff are full-time employees. No contractors work on this role.
45
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
156 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 45 | 0 | 45 | 10,037 | 92 | 100% | 7.1 |
| Registered Nurse | 17 | 1 | 18 | 4,793 | 92 | 100% | 7 |
| Licensed Practical Nurse | 11 | 0 | 11 | 3,369 | 92 | 100% | 7.3 |
| Physical Therapy Aide | 4 | 0 | 4 | 1,457 | 77 | 84% | 7.7 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 1,089 | 79 | 86% | 7.5 |
| RN Director of Nursing | 4 | 0 | 4 | 1,088 | 73 | 79% | 7.7 |
| Speech Language Pathologist | 4 | 0 | 4 | 915 | 76 | 83% | 6 |
| Physical Therapy Assistant | 5 | 0 | 5 | 902 | 69 | 75% | 5.9 |
| Other Dietary Services Staff | 2 | 0 | 2 | 581 | 85 | 92% | 5.9 |
| Dietitian | 1 | 0 | 1 | 509 | 63 | 68% | 8.1 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 452 | 57 | 62% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 385 | 47 | 51% | 8.2 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 368 | 49 | 53% | 7.5 |
| Qualified Social Worker | 1 | 0 | 1 | 90 | 27 | 29% | 3.3 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.8%
In line with California averageCalifornia average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
3.5%
142% worse than California averageCalifornia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.6%
In line with California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
39% of new residents, usually for short-term rehab.
52% of new residents, often for short stays.
9% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
45Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Gardens at Northridge based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #243 / 346Payroll — State benchmarkedThis home is ranked 243rd out of 346 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Pets Allowed
Building Type: Two-story
Transportation Services
Fitness and Recreation
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
2.6 miles from city center
Estimated distance in miles from Northridge's city center to Gardens at Northridge's address, calculated via Google Maps.
— 5.33 miles to nearest hospital (Valley Presbyterian Hospital)
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Gardens at Northridge is located in Northridge, California.
Here are the financial assistance programs available to residents in California.
Gardens at Northridge is in the Northridge neighborhood of Northridge.
The legal owner and operator of Gardens at Northridge is Pacifica Devonshire Llc' Devonshire Mgr Llc.
Gardens at Northridge has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Gardens at Northridge's occupancy is 64%.
Lisa Villasenor is the administrator of Gardens at Northridge.
Gardens at Northridge has 135 beds.
Gardens at Northridge has had 3 recently reported deficiencies.
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