Gold Crest Care Center

Nursing Home in Bronx

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Gold Crest Care Center

Nursing Home in Bronx

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Overview of Gold Crest Care Center

Gold Crest Care Center is a 5-Star rated 175 bed skilled nursing facility situated in the Pelham Gardens section of the Bronx. It offers a range of services including short-term rehabilitation, wound care, hospice care, and recreational therapy. The facility is committed to personalized care and provides home-like amenities for residents.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5 ▲ 1.9 New York average: 3.1/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5 ▲ 1.2 New York average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5 ▲ 1.3 New York average: 2.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5 ▲ 1.1 New York average: 4.0/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to New York state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 1m per day
This facility New York avg (3h 29m per day)
vs New York avg
+15%

3 of 5 metrics below state avg

Standout metric Nurse Aide is +15% above state avg
Staff typeHours / dayvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 34m per day ▼ 19% State avg: 42m per day · National avg: 41m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 31m per day ▲ 15% State avg: 2h 11m per day · National avg: 2h 21m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 11m per day ■ Avg State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 5m per day ▼ 29% State avg: 7m per day · National avg: 4m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 22m per day ▼ 21% State avg: 28m per day · National avg: 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 175
Avg. Length of Stay
145 days

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

58% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

6% of new residents, often for short stays.

Typical stay 3 months

Medicaid

35% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$24.5M
Profit
$2.5M
Privately-owned community Operated by a business corporation.
Home revenue
$24.5M
Profit
$2.5M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.1M
37.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.9M
Total costs $22.0M
Bed community size
175-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

Occupancy

Occupancy rate
94%
In line with New York average
Occupied beds
165 / 175
Average residents 166 per day

License Details

Facility TypeNursing Home
StatusActive
CountyBronx

Additional Licensing Details

License Number7000376N
CMS Certification Number335079
Inspection Rating5-Star

Ownership & Operating Entity

Owner NameGold Crest Care Center (For Profit)

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

3 services
Doctor on Staff
Skilled Nursing
24-Hour Staffing

Additional Services

3 services
Short Term Rehabilitation
Long Term Rehabilitation
Hospice Care

Amenities & Lifestyle

17 amenities
Home-Like Amenities
Private Baths
Telephones
Flat-Screen Televisions
Individual Heat And Air Conditioning Control
Library
Whirlpool/Shower Areas
Religious Services
Wireless Internet (Wifi)
Sunrooms On Each Floor
Enclosed Patio With Lush Garden
Personal Flat Screen Television
Private Dining And Family Rooms
Beauty Salon And Barber Shop Services
Large
Sunny Rooms With Private Bathrooms
Omnicycle Elite Motorized Rehabilitation System
Specific ProgramsShort Term Rehabilitation, Long Term Rehabilitation, Wound Care, 24 hr on call Board certified physicians and registered nurses, IV Therapies, Hospice, palliative, & respite care, Recreational therapy, Cancer recovery services, Pain management, Stroke recovery Therapy, Respiratory services
Religious ServicesYes

Dining & Nutrition

Food DescriptionGold Crest Care Center offers home-like amenities in each of our spacious private and semi-private rooms, including private baths, telephones, flat-screen televisions, and individual heat and air conditioning control.

Contact Gold Crest Care Center

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

4 inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

New York average: 9 inspections

46 complaints

26.3 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 79 complaints

Latest inspection

Date October 3, 2024
Complaint Investigation

26 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

19 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New York average: 22 deficiencies

Inspection Report Summary for Gold Crest Care Center

The most recent inspections on October 3, 2024, identified deficiencies related to the use of physical restraints, care planning, infection prevention, and fire alarm maintenance. Earlier inspections showed a pattern of issues with documentation, notification procedures, and timely reporting, including a substantiated failure to report an allegation of abuse that was later corrected. Deficiencies commonly involved resident care planning, use of restraints, infection control, and communication about transfers or discharges. Complaint investigations were mostly unsubstantiated or corrected promptly, and no fines or enforcement actions were listed in the available reports. The facility’s record shows recurring issues in similar areas over time without a clear trend of improvement or worsening.

Health Inspection History

Inspections
Total health inspections 4

New York average 3.6


Last Health inspection on Oct 2024

Total health citations 11

New York average 18.5

Citations per inspection
2.75

New York average 5.05


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

9 of 11 citations resulted from standard inspections; and 2 of 11 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New York average

New York average: 0.2


Serious Health citations More info 0
100% better than New York average

New York average: 0.2

0 critical citations More info New York average: 0.2

0 serious citations More info New York average: 0.2

11 moderate citations More info New York average: 17.4

0 minor citations More info New York average: 0.7
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Oct 03, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Oct 03, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Oct 03, 2024
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Oct 03, 2024
Corrected

Compare Nursing Homes around Bronx The information below is reported by the New York State Department of Health.

5 facilities compared · CMS & NY Dept. of Health data · Updated Apr 2026

Filter by care type
Bainbridge Nursing & Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bronx (The Bronx)200 96.7% +10%3.37 -7%-6%031.50192---$28.3M$11.2M39.6%335373
Gold Crest Care Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bronx (Laconia)175 94.4% +7%4.01 +7%+12%0112.80171--Appel, Anna$24.1M$9.1M37.9%335079
The Plaza Rehab and Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bronx (Fordham Manor)744 97.6% +11%3.22 +2%-10%0144.70730A 87 Tcprnc, Llc (For Profit)$153.2M$35.5M23.1%335462
Bronx Gardens Rehabilitation and Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bronx (West Bronx)199 96.3% +9%2.75 +40%-23%0112.20193--Alvarez, Alfredo$42.8M$13.4M31.3%335775
Bronx Center for Rehabilitation & Health Care -
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bronx200--------000.00--------

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+
General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
Income Limits (2025) $50,000/year household
Asset Limits No strict asset cap, but income-focused eligibility.
NY

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits
Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+
General NYC resident, own and live in a 1-3 family home, co-op, or condo.
Income Limits (2025) $58,399/year household
Asset Limits No strict asset cap, income-driven eligibility.
NY

Applies only in NYC; excludes large apartment buildings.

Benefits
Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)
General NYC resident, able to share living space.
Income Limits No strict limit, but targets those needing cost relief.
Asset Limits Not applicable; focus on housing need.
NY

Primarily NYC-focused; limited slots due to demand.

Benefits
Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

Places of interest near Gold Crest Care Center

Address 1.9 miles from city center Info Estimated distance in miles from Bronx's city center to Gold Crest Care Center's address, calculated via Google Maps.

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 226
Employees 198
Contractors 28
Staff to resident ratio 1.32:1
654% better than New York average

New York average ratio: 0.18:1

Avg staff/day 101
Average shift 6.9 hours
10% worse than New York average

New York average: 7.7 hours

Total staff hours (quarter) 63,867
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 130
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.9 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

6.9%

4,418 contractor hours this quarter

Certified Nursing Assistant: 7 Respiratory Therapy Technician: 5 Physical Therapy Assistant: 4 Occupational Therapy Aide: 4 Occupational Therapy Assistant: 3 Registered Nurse: 2 Speech Language Pathologist: 1 Medical Director: 1 Qualified Social Worker: 1
Staff by category
Certified Nursing Assistant123713038,36591100%6.9
Registered Nurse282309,40091100%7.3
Licensed Practical Nurse300308,30591100%7.2
Dietitian7071,7529099%7.1
Respiratory Therapy Technician0551,2338088%6.4
Physical Therapy Assistant1459938391%4.4
Mental Health Service Worker2028936369%7.5
Physical Therapy Aide2025966268%7.3
Administrator2025857380%7.5
Occupational Therapy Aide0445667077%6.7
Medication Aide/Technician1013855459%7.1
Other Social Services Staff1013835156%7.5
Speech Language Pathologist1121782831%5.9
Medical Director0111302629%5
Occupational Therapy Assistant033993640%2.5
Qualified Social Worker011722%3.5
130 Certified Nursing Assistant
% of Days 100%
30 Registered Nurse
% of Days 100%
30 Licensed Practical Nurse
% of Days 100%
7 Dietitian
% of Days 99%
5 Respiratory Therapy Technician
% of Days 88%
5 Physical Therapy Assistant
% of Days 91%
2 Mental Health Service Worker
% of Days 69%
2 Physical Therapy Aide
% of Days 68%
2 Administrator
% of Days 80%
4 Occupational Therapy Aide
% of Days 77%
1 Medication Aide/Technician
% of Days 59%
1 Other Social Services Staff
% of Days 56%
2 Speech Language Pathologist
% of Days 31%
1 Medical Director
% of Days 29%
3 Occupational Therapy Assistant
% of Days 40%
1 Qualified Social Worker
% of Days 2%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 171
Medicare
24
14% of residents
Medicaid
144
84.2% of residents
Private pay or other
3
1.8% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.5
33% better than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 9.2
49% better than New York average

New York average: 18.1

Long-stay resident measures
Significantly above average New York avg: 4.3 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 9.5%
42% better than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.7%
47% better than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 9.3%
56% better than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.0%
33% better than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.1%
43% better than New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.0%
26% better than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.4%
38% worse than New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 5.0%
73% better than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 9.1%
28% better than New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
9% better than New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.8%
In line with New York average

New York average: 95.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.81
6% worse than New York average

New York average: 1.71

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.75
44% better than New York average

New York average: 1.35

Short-stay resident measures
Average New York avg: 3.7 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.8%
25% better than New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.7%
47% better than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.9%
22% better than New York average

New York average: 78.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 24.3%
18% worse than New York average

New York average: 20.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.5%
8% worse than New York average

New York average: 9.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.8%
5% worse than New York average

New York average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 68.6%
28% better than New York average

New York average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 41.8%
17% worse than New York average

New York average: 50.6%

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