The Plaza Rehab and Nursing Center

Nursing Home in Bronx

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Plaza Rehab and Nursing Center

Nursing Home in Bronx

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Overview of The Plaza Rehab and Nursing Center

Tucked away in a tranquil location, The Plaza Rehab and Nursing Center offers a premium healthcare experience that is second to none. At the heart of the home’s mission is their sub-acute recovery program. With on-site clinical services, a state-of-the-art therapy center, and specialized programs for cardiac and transitional care, residents can expect the highest level of care tailored to their unique needs. The center also goes the extra mile by offering on-site dialysis services, ensuring residents can have access to all necessary medical treatments in one convenient location.

Getting to The Plaza Rehab and Nursing Center is a breeze, thanks to its accessible location via public transportation. From fine dining options that cater to diverse dietary needs, to spacious common areas, patios, and grounds that provide opportunities for socializing and relaxation, every aspect of the center is designed with the residents’ well-being in mind. Additional services like a salon and barber, laundry facilities, pet therapy, and a library add a touch of luxury and comfort to the seniors’ experience.

(718) 410-1500

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5 ▲ 1.9 New York average: 3.1/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5 ▲ 1.2 New York average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5 ▲ 0.3 New York average: 2.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5 ▲ 1.1 New York average: 4.0/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to New York state averages

Total nursing care / resident Info This home is ranked 201st out of 362 homes in New York.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 13m per day
This facility New York avg (3h 29m per day)
vs New York avg
-8%

5 of 5 metrics below state avg

Staff typeHours / dayvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 37m per day ▼ 12% State avg: 42m per day · National avg: 41m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 1h 51m per day ▼ 15% State avg: 2h 11m per day · National avg: 2h 21m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 34m per day ▼ 19% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 3m per day ▼ 57% State avg: 7m per day · National avg: 4m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 26m per day ▼ 7% State avg: 28m per day · National avg: 29m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 744

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in New York: 88.3%
Occupancy rate 97.6%
Avg. Length of Stay 177 days
Occupancy rate
97.6%
Avg. Length of Stay
177 days

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

22% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

62% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$154.1M
Profit
$1.6M
Privately-owned community Operated by a business corporation.
Home revenue
$154.1M
Profit
$1.6M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$35.5M
23% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$117.1M
Total costs $152.5M
Bed community size
744-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
2 years in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 87 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

Facility TypeNursing Home
CountyBronx

Ownership & Operating Entity

The Plaza Rehab and Nursing Center is legally operated by TCPRNC, LLC (For Profit).

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Skilled Nursing
24-Hour Staffing

Amenities & Lifestyle

7 amenities
Private And Semi-Private Rooms
Fine Dining
Large Common Areas
Outdoor Patios And Expansive Grounds
Laundry Service
Library
In-House Starbucks Café
ActivitiesDaily activities including events, parties, musical entertainment, pet therapy, game nights, and art therapy.
Specific ProgramsSub-Acute Rehabilitation, On-Site Clinical Services, State-of-the-Art Therapy Center, Transitional Care Program, Cutting Edge Cardiac Rehabilitation, On-Site Dialysis Center, Long Term Rehabilitation, Specialized Nutrition, Concierge Nursing Services
Religious ServicesYes

Dining & Nutrition

Food DescriptionGourmet dining experience prepared by a culinary chef, under the direction of a registered dietitian.
Special DietsKosher Meals Available

Contact The Plaza Rehab and Nursing Center

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

17 inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

7 with citations, 10 without citations

22 on-site complaint investigations

New York average: 9 inspections (5 with citations), 15 on-site complaint investigations

295 complaints

40 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 79 complaints

Latest inspection

Date December 9, 2025
Abbreviated Survey

33 total citations

28 health citations 5 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

New York average: 20 health citations

New York average: 4 life safety citations

66 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New York average: 22 deficiencies

Inspection Report Summary for The Plaza Rehab and Nursing Center

The most recent inspection on December 9, 2025, identified a deficiency for failing to timely report a suspected injury of unknown source to the New York State Department of Health. Earlier inspections showed a pattern of deficiencies related to injury reporting, pest control, cleanliness, supervision to prevent elopement, and care plan development, with several issues corrected over time. Inspectors cited problems mainly with timely injury reporting, environmental cleanliness, pest control, and resident supervision. Complaint investigations included a substantiated case of physical abuse by staff resulting in resident injury, and most other complaints were unsubstantiated or corrected promptly. The facility’s inspection history shows ongoing challenges in these areas, with some improvements noted in correcting prior citations but continued concerns about injury reporting and environmental conditions.

Health Inspection History

Inspections
Total health inspections 3

New York average 3.6


Last Health inspection on May 2025

Total health citations 14

New York average 18.5

Citations per inspection
4.67

New York average 5.05


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

10 of 14 citations resulted from standard inspections; and 4 of 14 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New York average

New York average: 0.2


Serious Health citations More info 0
100% better than New York average

New York average: 0.2

0 critical citations More info New York average: 0.2

0 serious citations More info New York average: 0.2

14 moderate citations More info New York average: 17.4

0 minor citations More info New York average: 0.7
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. May 06, 2025
Corrected

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. May 06, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. May 06, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. May 06, 2025
Corrected

Compare Nursing Homes around Bronx The information below is reported by the New York State Department of Health.

5 facilities compared · CMS & NY Dept. of Health data · Updated Apr 2026

Filter by care type
Bainbridge Nursing & Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bronx (The Bronx)200 96.7% +10%3.37 -7%-6%031.50192---$28.3M$11.2M39.6%335373
The Plaza Rehab and Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bronx (Fordham Manor)744 97.6% +11%3.22 +2%-10%0144.70730A 87 Tcprnc, Llc (For Profit)$153.2M$35.5M23.1%335462
Bronx Gardens Rehabilitation and Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bronx (West Bronx)199 96.3% +9%2.75 +40%-23%0112.20193--Alvarez, Alfredo$42.8M$13.4M31.3%335775
Bronx Park Rehabilitation & Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bronx (The Bronx)240 94.3% +7%2.85 +6%-21%052.50235--Loren, Craig$34.0M$8.7M25.4%335358
Bronx Center for Rehabilitation & Health Care -
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Bronx200--------000.00--------

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+
General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
Income Limits (2025) $50,000/year household
Asset Limits No strict asset cap, but income-focused eligibility.
NY

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits
Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+
General NYC resident, own and live in a 1-3 family home, co-op, or condo.
Income Limits (2025) $58,399/year household
Asset Limits No strict asset cap, income-driven eligibility.
NY

Applies only in NYC; excludes large apartment buildings.

Benefits
Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)
General NYC resident, able to share living space.
Income Limits No strict limit, but targets those needing cost relief.
Asset Limits Not applicable; focus on housing need.
NY

Primarily NYC-focused; limited slots due to demand.

Benefits
Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

Places of interest near The Plaza Rehab and Nursing Center

Address 2.5 miles from city center Info Estimated distance in miles from Bronx's city center to The Plaza Rehab and Nursing Center's address, calculated via Google Maps. — 3.34 miles to nearest hospital (Calvary Hospital)

Calculate Travel Distance to The Plaza Rehab and Nursing Center

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 691
Employees 323
Contractors 368
Staff to resident ratio 0.95:1
444% better than New York average

New York average ratio: 0.18:1

Avg staff/day 331
Average shift 7.8 hours
0% compared with New York average

New York average: 7.7 hours

Total staff hours (quarter) 235,455
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 88
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 81
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 409
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

45%

105,991 contractor hours this quarter

Certified Nursing Assistant: 194 Registered Nurse: 71 Licensed Practical Nurse: 47 Speech Language Pathologist: 11 Physical Therapy Aide: 9 Qualified Social Worker: 8 Respiratory Therapy Technician: 7 Physical Therapy Assistant: 6 Clinical Nurse Specialist: 4 Other Physician: 4 Feeding Assistant: 2 Qualified Activities Professional: 2 Occupational Therapy Aide: 2 Medical Director: 1
Staff by category
Certified Nursing Assistant215194409130,09391100%7.6
Registered Nurse17718834,33391100%8.6
Licensed Practical Nurse34478133,28191100%8
Clinical Nurse Specialist124166,15191100%7.1
Other Social Services Staff130135,05591100%7.5
Mental Health Service Worker130134,5547582%6.9
Physical Therapy Aide39123,6458796%7.8
Speech Language Pathologist011113,4537886%8.6
Respiratory Therapy Technician37103,1568796%8.4
Physical Therapy Assistant0662,2137987%8.8
Other Physician1451,8386774%7.4
Feeding Assistant2241,57091100%9.9
Occupational Therapy Aide2241,4138290%7.2
Other Dietary Services Staff4041,3648897%7
Qualified Social Worker0881,3617178%6.8
Medical Director0115396571%8.3
Dietitian1014806470%7.5
Administrator2024585965%7.5
Nurse Practitioner1014435965%7.5
Qualified Activities Professional0225789%7.2
409 Certified Nursing Assistant
% of Days 100%
88 Registered Nurse
% of Days 100%
81 Licensed Practical Nurse
% of Days 100%
16 Clinical Nurse Specialist
% of Days 100%
13 Other Social Services Staff
% of Days 100%
13 Mental Health Service Worker
% of Days 82%
12 Physical Therapy Aide
% of Days 96%
11 Speech Language Pathologist
% of Days 86%
10 Respiratory Therapy Technician
% of Days 96%
6 Physical Therapy Assistant
% of Days 87%
5 Other Physician
% of Days 74%
4 Feeding Assistant
% of Days 100%
4 Occupational Therapy Aide
% of Days 90%
4 Other Dietary Services Staff
% of Days 97%
8 Qualified Social Worker
% of Days 78%
1 Medical Director
% of Days 71%
1 Dietitian
% of Days 70%
2 Administrator
% of Days 65%
1 Nurse Practitioner
% of Days 65%
2 Qualified Activities Professional
% of Days 9%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 724
Medicare
39
5.4% of residents
Medicaid
602
83.1% of residents
Private pay or other
83
11.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.9
20% better than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.5
14% better than New York average

New York average: 18.1

Long-stay resident measures
Significantly above average New York avg: 4.3 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 9.6%
41% better than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 13.5%
18% better than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.4%
10% worse than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.1%
63% better than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.2%
In line with New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.2%
89% better than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.0%
32% worse than New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 7.9%
56% better than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 2.8%
78% better than New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 74.1%
19% worse than New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 67.5%
29% worse than New York average

New York average: 95.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.19
30% better than New York average

New York average: 1.71

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.74
45% better than New York average

New York average: 1.35

Short-stay resident measures
Average New York avg: 3.7 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 61.2%
20% worse than New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.2%
10% better than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 44.6%
43% worse than New York average

New York average: 78.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.2%
In line with New York average

New York average: 20.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.8%
In line with New York average

New York average: 9.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.7%
13% better than New York average

New York average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 69.5%
29% better than New York average

New York average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 28.3%
44% worse than New York average

New York average: 50.6%

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