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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Operated by Tru-Health, Inc., under administrator Rowena Ramirez, Golden Haven is a 150-bed assisted living community in Stockton, California. Accepting Medicare and Medicaid and licensed in San Joaquin County since 1990, the community has operated for 36 years and runs at 87 percent occupancy, well above California’s 72.8 percent average. The average stay duration is 164 days, which reflects a predominantly longer-term resident population that’s 89 percent private pay.
The state inspection record since 2021 has zero citations and complaints across six official inspections, earning an 84 out of 100 inspection score against California’s benchmark of 70. CMS rates the facility’s nursing home component below the California average across health inspections, staffing, and quality measures; nurse hours run 3h 8m per resident day, 29 percent below the 4h 23m state average.
Religious services are present on-site. With grab bars and accessible parking, the community is ADA compliant
Golden Haven is ideal for longer-term private-pay residents in San Joaquin County who need assisted living in a high-occupancy, established community. Note that the facility’s skilled nursing metrics trail California averages.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 337th out of 346 homes in California. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 30m per day | ▼ 14% State avg: 4h 4m per day · National avg: 3h 25m per day |
Higher than the California average: 72.8%Golden Haven is legally operated by Tru-health, Inc., and administrated by Rowena Ramirez.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California nursing home score (the benchmark); higher is better.
14 points above the California average for nursing homes (70/100)
Inspection score: 84 out of 100. Letter grade B. 14 points above the California average for nursing homes (70/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 10 | This facility has 100% fewer total citations than a typical California nursing home (0 vs. CA avg 10).↓ 100% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 7 | 16 | This facility has 56% fewer total visits than a typical California nursing home (7 vs. CA avg 16).↓ 56% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 0 | 13 | This facility has 100% fewer complaint visits than a typical California nursing home (0 vs. CA avg 13).↓ 100% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 1 | 7 | This facility has 86% fewer other visits than a typical California nursing home (1 vs. CA avg 7).↓ 86% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 6 | 4 | This facility has 50% more official inspections than a typical California nursing home (6 vs. CA avg 4).↑ 50% worse |
Complaints & Investigations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 0 | 14 | This facility has 100% fewer total complaints than a typical California nursing home (0 vs. CA avg 14).↓ 100% better |
|
Complaints per year
Average complaints per year since 2021.
| 0 | 2.8 | This facility has 100% fewer complaints per year than a typical California nursing home (0 vs. CA avg 2.8).↓ 100% better |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
8.1 miles from city center
Estimated distance in miles from Stockton's city center to Golden Haven's address, calculated via Google Maps.
Add your location
Golden Haven is located in STOCKTON, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
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499
CA AVG
103
Rank
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22
Facility
22
CA AVG
57
Rank
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Facility
99
CA AVG
103
Rank
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55
Facility
55
CA AVG
57
Rank
#1216 / 2093 | - | $12.3M | $5.7M | 46% | 555105 |
The legal owner and operator of Golden Haven is Tru-Health, Inc..
Golden Haven's occupancy is 87%.
Rowena Ramirez is the administrator of Golden Haven.
Golden Haven has 150 beds.
Golden Haven has no recently reported deficiencies or citations.
Yes — there are 6 photos of Golden Haven in the photo gallery on this page.
Golden Haven is located at 2324 LEVER BLVD.
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