Occupancy rate
50%
30% lower than Mississippi averageMississippi average: 72%
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Nursing Home
Graceland Rehabilitation and Nursing Center
Overview of Graceland Rehabilitation and Nursing Center
Set amidst the blissful neighborhood of Memphis, TN Graceland Rehabilitation and Nursing Center is a respected senior care provider offering comprehensive rehabilitation and nursing care services. The community features a team of highly-skilled and knowledgeable nurses led by a well-respected medical director, giving residents peace of mind knowing that they are in great and capable hands. The team carefully curates individualized care plans for each resident, which may include speech, physical, and occupational therapy, or 24/7 respiratory therapy.
The community closely works with their team, residents, and families to ensure that their wishes and needs are aligned with the services provided by the team for a successful outcome. Utilizing a holistic approach to care, the community also offers an array of activities to nurture its residents’ social and recreational needs for a whole-person enrichment. Here, residents have access to all the support and care they need to thrive and recover successfully.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
60
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
62.8%
Residents per day (avg)
162
Occupancy rate
62.8%
Residents per day (avg)
162
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
17% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
31% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
52% of new residents, often for long-term daily care.
Typical stay
5 - 6 months
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$23.3M
Profit
$48.5K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$23,318,464.00
Profit
$48,528.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$16.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$23.3M
60-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
31 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 64 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
30% lower than Mississippi averageOccupied beds
30 / 60
Average residents
74 per day
License details
Facility type
Nursing Home
Status
Licensed
Licensed
Issuance
June 22, 1994
Expiration
February 5, 2026
County:
Bradley
Additional licensing details
License number:
00000326
CMS Certification Number:
445331
Ownership & operating entity
Graceland Rehabilitation and Nursing Center is legally operated by Graceland Nursing Operator, LLC, and administrated by Machelle Ann Calaway.
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Ms. Joyce Course, Administrator
Care Services
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Programs & Activities
Specific Programs
Skilled Nursing and Rehab, Individualized Care Plans, Compassionate Nursing Programs, Holistic Approach, Speech Pathology, 24/7 Respiratory Therapy, Cardiac CHF Program, Occupational Therapy, Physical Therapy, Hospice
What does this home offer?
Accept Medicaid: Yes
Total Residents: 240
Building Type: Single-story
Types of Care at Graceland Rehabilitation and Nursing Center
Nursing Home
Residents information
Stay stats
Average length of stay
851 days
Total residents
28
Total admissions (2024)
15
Total discharges (2024)
19
Discharges
- To hospital 1
- To Private Residence or Home 3
Demographics
GENDER
- Female Residents 75%
- Male Residents 25%
AGE DISTRIBUTION
- 65-69 3.6%
- 75-79 3.6%
- 80-84 17.9%
- 85-89 7.1%
- 90 or more 67.9%
ETHNICITY
Inspection History
In Mississippi, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
3 violations
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Mississippi average: 2 violations
Health Inspection History
Inspections
Total health inspections
5
Mississippi average 4.4
Last Health inspection on May 2025
Total health citations
43
Citations per inspection
8.6
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 43 citations resulted from standard inspections; 29 of 43 resulted from complaint investigations; and 3 of 43 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
17
17
1600% worse than Mississippi averageMississippi average: 1
Serious Health citations
3
3
173% worse than Mississippi averageMississippi average: 1.1
17 critical citations
3 serious citations
23 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
May 13, 2025
Corrected
Abuse/Neglect moderate citation
May 13, 2025
Corrected
Infection Control moderate citation
May 13, 2025
Corrected
Nutrition moderate citation
May 13, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Southaven
The information below is reported by the Mississippi State Department of Health, Bureau of Health Facilities Licensure.
Allenbrooke Nursing & Rehab Center
-8%
-3%
+23%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Memphis
180
A+
48
ANDERSON, RICHIE
89.6%
$18,434,339.00
$10,237,003.00
55.5%
164.20
3.5298
-
8
1
-8%-3%+23%-
DeSoto Healthcare Center
-40%
-2%
-5%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Southaven (Brook Hollow)
120
A+
25
DESOTO HEALTHCARE INC
78.2%
$12,085,026.00
$4,437,714.00
36.7%
93.80
4.5442
1
17
2
-40%-2%-5%-
Diversicare of Safe Haven
+41%
-16%
+14%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Southaven
140
-
20
DAVIS, HANNAH
93.5%
$17,213,053.00
$5,978,609.00
34.7%
132.80
3.8754
7
40
7
+41%-16%+14%Studio / 1 Bed / 2 Bed
Graceland Rehabilitation and Nursing Center
-75%
-28%
-32%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Memphis (Whitehaven)
240
A+
64
Graceland Nursing Operator, LLC
50.0%
$22,187,093.00
$7,159,668.00
32.3%
162.30
2.6272
3
43
20
-75%-28%-32%1 Bed
AccentCare
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
-
46
-
-
-
-
-
-
-
-
-
-
-
-
-
Allenbrooke Nursing & Rehab Center
Type of care:
AL
IL
MC
SNF
Community:
Memphis
Bed Count:
180
Operator:
ANDERSON, RICHIE
CCN:
445485
Occupancy:
89.6%
Home Revenue:
$18,434,339.00
Payroll Costs:
$10,237,003.00
Payroll %:
55.5%
Avg Residents/Day:
164.20
Overall Rating:
Adj Nurse Hours:
3.5298
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
8
Severe Citations:
1
RN share vs State Avg:
-8%
-8%
Staffing vs State Avg:
-3%
-3%
Occupancy vs State Avg:
+23%
+23%
DeSoto Healthcare Center
Type of care:
SNF
AL
Community:
Southaven (Brook Hollow)
Bed Count:
120
Operator:
DESOTO HEALTHCARE INC
CCN:
255296
Occupancy:
78.2%
Home Revenue:
$12,085,026.00
Payroll Costs:
$4,437,714.00
Payroll %:
36.7%
Avg Residents/Day:
93.80
Overall Rating:
Adj Nurse Hours:
4.5442
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
17
Severe Citations:
2
RN share vs State Avg:
-40%
-40%
Staffing vs State Avg:
-2%
-2%
Occupancy vs State Avg:
-5%
-5%
Diversicare of Safe Haven
Type of care:
SNF
AL
Community:
Southaven
Bed Count:
140
Operator:
DAVIS, HANNAH
CCN:
255109
Occupancy:
93.5%
Home Revenue:
$17,213,053.00
Payroll Costs:
$5,978,609.00
Payroll %:
34.7%
Avg Residents/Day:
132.80
Overall Rating:
Adj Nurse Hours:
3.8754
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
7
Citations:
40
Severe Citations:
7
RN share vs State Avg:
+41%
+41%
Staffing vs State Avg:
-16%
-16%
Occupancy vs State Avg:
+14%
+14%
Bed Options:
Studio / 1 Bed / 2 Bed
Graceland Rehabilitation and Nursing Center
Type of care:
AL
IL
MC
SNF
Community:
Memphis (Whitehaven)
Bed Count:
240
Operator:
Graceland Nursing Operator, LLC
CCN:
445331
Occupancy:
50.0%
Home Revenue:
$22,187,093.00
Payroll Costs:
$7,159,668.00
Payroll %:
32.3%
Avg Residents/Day:
162.30
Overall Rating:
Adj Nurse Hours:
2.6272
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
43
Severe Citations:
20
RN share vs State Avg:
-75%
-75%
Staffing vs State Avg:
-28%
-28%
Occupancy vs State Avg:
-32%
-32%
Bed Options:
1 Bed
Places of interest near Graceland Rehabilitation and Nursing Center
4.1 miles from city center — 4.79 miles to nearest hospital (Baptist Memorial Hospital-DeSoto)
1250 Farrow Rd, Memphis, TN 38116
Calculate Travel Distance to Graceland Rehabilitation and Nursing Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
316
Total Staff
228
Employees
88
Contractors
63,490
Total Hours (Quarter)
91
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 7 | 7 | No |
| Licensed Practical Nurse | 97 | 8.3 | Yes |
| Certified Nursing Assistant | 123 | 7.6 | Yes |
Staff by Category
Administration ⓘ
2 staff
6.9hs shift avg
Nursing Staff ⓘ
233 staff
7.8hs shift avg
Physicians & Practitioners ⓘ
17 staff
7.7hs shift avg
Therapy Services ⓘ
28 staff
6.3hs shift avg
Activities & Recreation ⓘ
28 staff
8.6hs shift avg
Social Services ⓘ
2 staff
5.2hs shift avg
Dietary Services ⓘ
2 staff
7.9hs shift avg
Other Services ⓘ
4 staff
6.5hs shift avg
Contractor Analysis
6.2%
of total hours from contractors
3,952 contractor hours this quarter
Licensed Practical Nurse: 49
Clinical Nurse Specialist: 1
Certified Nursing Assistant: 26
Diagnostic X-ray Services Staff: 2
Feeding Assistant: 4
Other Physician: 5
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 97 | 26 | 123 | 25,890 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 48 | 49 | 97 | 14,361 | 91 | 100% | 8.3 |
| Qualified Activities Professional | 28 | 0 | 28 | 6,682 | 91 | 100% | 8.6 |
| Clinical Nurse Specialist | 10 | 1 | 11 | 3,851 | 88 | 97% | 7.9 |
| Speech Language Pathologist | 12 | 0 | 12 | 2,470 | 91 | 100% | 6.7 |
| Physical Therapy Aide | 8 | 0 | 8 | 1,899 | 91 | 100% | 6.2 |
| Registered Nurse | 7 | 0 | 7 | 1,322 | 91 | 100% | 7 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 1,054 | 72 | 79% | 6.1 |
| Feeding Assistant | 0 | 4 | 4 | 828 | 73 | 80% | 7.9 |
| RN Director of Nursing | 2 | 0 | 2 | 786 | 62 | 68% | 7.9 |
| Physical Therapy Assistant | 3 | 0 | 3 | 672 | 76 | 84% | 5.6 |
| Qualified Social Worker | 2 | 0 | 2 | 651 | 89 | 98% | 5.2 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 476 | 61 | 67% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Dietitian | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 376 | 50 | 55% | 7.5 |
| Diagnostic X-ray Services Staff | 0 | 2 | 2 | 124 | 37 | 41% | 3.1 |
| Other Physician | 0 | 5 | 5 | 111 | 28 | 31% | 3.8 |
| Medical Director | 0 | 1 | 1 | 26 | 13 | 14% | 2 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
158 residents
Residents by payment source
Medicare
13 residents (8.2%)
Medicaid
107 residents (67.7%)
Private pay or other
38 residents (24.1%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.8
12% worse than Mississippi averageMississippi average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.5
16% better than Mississippi averageMississippi average: 19.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.7%
Percent of long-stay residents whose need for help with daily activities has increased
13.7%
14% better than Mississippi averageMississippi average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
25.9%
Percent of long-stay residents whose ability to move independently worsened
25.9%
19% worse than Mississippi averageMississippi average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
9.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
9.8%
53% better than Mississippi averageMississippi average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
63% better than Mississippi averageMississippi average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
12.9%
Percent of long-stay high risk residents with pressure ulcers
12.9%
138% worse than Mississippi averageMississippi average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.1%
Percent of long-stay residents with a urinary tract infection
1.1%
49% better than Mississippi averageMississippi average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.9%
Percent of long-stay residents who lose too much weight
4.9%
22% better than Mississippi averageMississippi average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
7.2%
Percent of long-stay residents who have depressive symptoms
7.2%
34% better than Mississippi averageMississippi average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.1%
Percent of long-stay residents who received an antipsychotic medication
15.1%
8% better than Mississippi averageMississippi average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.8%
32% worse than Mississippi averageMississippi average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.3%
In line with Mississippi averageMississippi average: 94.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.25
Number of hospitalizations per 1,000 long-stay resident days.
2.25
42% worse than Mississippi averageMississippi average: 1.58
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.80
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.80
78% worse than Mississippi averageMississippi average: 1.57
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
9.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
9.3%
88% worse than Mississippi averageMississippi average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.0%
Percent of short-stay residents who newly received an antipsychotic medication
3.0%
74% worse than Mississippi averageMississippi average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
6.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
6.3%
92% worse than Mississippi averageMississippi average: 79.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.2%
23% worse than Mississippi averageMississippi average: 22.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
20.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
20.0%
79% worse than Mississippi averageMississippi average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Mississippi averageMississippi average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
51.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
51.6%
In line with Mississippi averageMississippi average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
42.8%
Rate of successful return to home or community from a skilled nursing facility.
42.8%
15% worse than Mississippi averageMississippi average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$343K
297% higher than Mississippi averageMississippi average: $86K
Number of fines
2
15% more fines than Mississippi averageMississippi average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
96% more payment denials than Mississippi averageMississippi average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$343K
Mississippi average
$86K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 13, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 13, 2025
$39K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 1, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 1, 2024
$303K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
May 1, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
May 1, 2024
145 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Graceland Rehabilitation and Nursing Center based on CMS SNF Cost Reports.
Occupancy Rate
62.8%
↑ 4.1pp vs 2022
Net Income
$48,528
↑ ~$11K vs 2022
Total Payroll
$9,143,940
↑ ~$2.6M vs 2022
Profit Margin
0.2%
↑ 0.0pp vs 2022
Loading trend charts...
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