Harbor‘s Edge

Memory Care Home
Overview of Harbor‘s Edge

Harbor’s Edge stands as a distinguished senior living community in Norfolk, Virginia, offering meticulously appointed assisted living apartments, making it an ideal choice for those seeking assisted living places. The community provides a conducive environment for an active lifestyle, with a host of offerings that include regular fine dining excursions and cultural outings.

Residents at Harbor’s Edge also enjoy occasional themed holiday parties and special events, ensuring a vibrant community life. Families can rest assured, as this community prioritizes safety and security through features like a secured parking garage, an emergency call system, and video surveillance. Moreover, Harbor’s Edge boasts an impressive array of amenities, such as a library, a golf simulator, a jacuzzi hot tub, a fitness center, and a heated pool, among others.

(757) 910-0229

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Virginia average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Virginia average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Virginia average: 2.5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Virginia average: 3.8/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
6h 37m per day

This home provides 77% more nursing time per resident than the state average.

Virginia average: 3h 45m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 240

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in Virginia
Occupancy rate 175%
Residents per day (avg) 31
Occupancy rate
175%
Residents per day (avg)
31

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

74% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

26% of new residents, often for short stays.

Typical stay 5 - 6 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$39.5M
Operating deficit
-$7.1M
Voluntary non-profit home Other
Home revenue
$39,472,585.00
Operating deficit
$-7,067,082.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.5M
26.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$36.0M
Total costs $46.5M
Walk Score
Walk Score: 46 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Additional licensing details

Accreditations: U.S. News & World Report 2025 Best Independent Living, Best Continuing Care Retirement Community
Awards: Best Designed Life Plan Community in America 2022

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Independent Living
Assisted Living
Memory Care
Skilled Nursing

Programs & Activities

Specific Programs
Independent Living, Assisted Living, Memory Care, Skilled Nursing
Operating Hours
Monday-Sunday: 9am-5pm

Pricing & Financial Information

Dining & Nutrition

Food Description
Harbor’s Edge offers fine dining and a variety of meal options.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed / 3 Bed

Building type icon
Building type icon

Building Type: High-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Harbor‘s Edge

Assisted Living Independent Living Memory Care
Contact Harbor‘s Edge

Compare Memory Care around Norfolk

The information below is reported by the Virginia Department of Social Services and Department of Health.
Harbor‘s Edge
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Norfolk (Fort Norfolk)
240
Yes
46
L'HEUREUX, CATHY
175.0%
$36,094,406.00
$10,511,563.00
29.1%
30.80
5/5
6.6243
4/5
5/5
3/5
20
-2%
+77%
+104%
1 Bed / 2 Bed / 3 Bed
Bay Lake Retirement and Assisted Living Community
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Virginia Beach (Northwest)
90
No
21
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed / 3 Bed
Protected: Bickford of Suffolk Assisted Living & Memory Care
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Suffolk
74
Yes
25
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed / 3 Bed

Places of interest near Harbor‘s Edge

Address 1.6 miles from city center — 0.39 miles to nearest hospital (Fresenius Medical Care at Extended Recovery)

Address One Colley Ave, Norfolk, VA 23510

Calculate Travel Distance to Harbor‘s Edge

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

111
Total Staff
47
Employees
64
Contractors
22,970
Total Hours (Quarter)
36
Avg Staff/Day
7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse107.6 Yes
Licensed Practical Nurse177.5 Yes
Certified Nursing Assistant517.4 Yes
Staff by Category
Administration
3 staff
6.1hs shift avg
Nursing Staff
79 staff
7.5hs shift avg
Physicians & Practitioners
3 staff
7.7hs shift avg
Therapy Services
19 staff
6.1hs shift avg
Activities & Recreation
2 staff
6.1hs shift avg
Social Services
2 staff
2.1hs shift avg
Dietary Services
2 staff
8.1hs shift avg
Other Services
1 staff
8.2hs shift avg
Contractor Analysis
26.7%
of total hours from contractors
6,124 contractor hours this quarter
Certified Nursing Assistant: 31 Physical Therapy Aide: 3 Qualified Social Worker: 2 Speech Language Pathologist: 6 Licensed Practical Nurse: 7 Medical Director: 1 Registered Nurse: 3 Occupational Therapy Aide: 1 Therapeutic Recreation Specialist: 2 Physical Therapy Assistant: 2 Respiratory Therapy Technician: 5 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant2031519,56191100%7.4
Licensed Practical Nurse107172,89491100%7.5
Registered Nurse73102,76291100%7.6
Speech Language Pathologist0661,4227582%6.9
Administrator2029756571%7.5
Physical Therapy Aide0339447684%7.4
Clinical Nurse Specialist2029396774%7.8
RN Director of Nursing1015607077%8
Other Dietary Services Staff2025596369%8.1
Nurse Practitioner1014886571%7.5
Dental Services Staff1014825965%8.2
Therapeutic Recreation Specialist0224195965%6.1
Respiratory Therapy Technician0553185864%4.6
Occupational Therapy Aide1123125662%4.6
Physical Therapy Assistant0221554448%3.5
Qualified Social Worker0221064853%2.1
Medical Director011704145%1.7
Occupational Therapy Assistant011633%2

Health Inspection History

Inspections
Total health inspections 4

Virginia average 4.2


Last Health inspection on Mar 2024

Total health citations 20
Citations per inspection
5

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

19 of 20 citations resulted from standard inspections; and 1 of 20 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Virginia average

Virginia average: 0.4


Serious Health citations More info 0
100% better than Virginia average

Virginia average: 1

0 critical citations More info Virginia average: 0.4

0 serious citations More info Virginia average: 1

20 moderate citations More info Virginia average: 36.3

0 minor citations More info Virginia average: 0.8
Citations history (last 3 years)
Environmental moderate citation Mar 14, 2024
Corrected

Abuse/Neglect moderate citation Aug 11, 2022
Corrected

Administration moderate citation Aug 11, 2022
Corrected

Care Planning moderate citation Aug 11, 2022
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
26 Total Residents
Medicare 10 (38.5%)
Private Pay/Other 16 (61.5%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 15.0
47% worse than Virginia average

Virginia average: 10.1

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.4
In line with Virginia average

Virginia average: 19.7

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.4%
15% worse than Virginia average

Virginia average: 16.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 21.3%
6% better than Virginia average

Virginia average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 13.7%
278% worse than Virginia average

Virginia average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 12.7%
136% worse than Virginia average

Virginia average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 6.1%
296% worse than Virginia average

Virginia average: 1.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 14.0%
138% worse than Virginia average

Virginia average: 5.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Virginia average

Virginia average: 14.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 21.6%
68% worse than Virginia average

Virginia average: 12.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.1%
5% better than Virginia average

Virginia average: 91.3%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 90.7%
21% better than Virginia average

Virginia average: 74.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.9%
27% better than Virginia average

Virginia average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 89.0%
21% better than Virginia average

Virginia average: 73.6%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Virginia Seniors

Get financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Virginia Respite Care Grant Program

VA Respite Grant

Caregiver of someone 60+, Virginia resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited grants; rural/urban balance.

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Varies by locality; typically < ~$2,510/month (200% FPL).

Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

$2,000 (individual).

Serves 4,000; personal needs allowance ($90/month).

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled, VA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized, VA resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Senior Community Service Employment Program (SCSEP)

Virginia SCSEP

Age 55+, unemployed, low-income, VA resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.

~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).

Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).

Offered in 90% of localities; saves ~$500-$2,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+, VA resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

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