We arrange tours, appointments, and even moving support so you don’t have to
Bay Lake Retirement Unlimited, Inc. has been providing exceptional senior living experiences since 1982, and their commitment to delivering a lifestyle that seniors have earned and deserve is unwavering. They understand that each individual has unique needs and preferences, which is why they offer Independent Living, Assisted Living, and Memory Care communities that are tailored to fit their residents’ personalities and make them feel comfortable. One of their most stunning communities, Bay Lake, is located in the scenic Virginia Beach, where the warm sea breeze, breathtaking views, and sunny days make it an ideal location for retirees.
At Bay Lake, every resident is treated with the utmost care and respect, and they offer a host of top-notch amenities to ensure that their residents’ needs are met. These amenities include a licensed nursing team available 24/7, housekeeping, scheduled transportation, a life enrichment program, utilities, heating and air conditioning in each apartment, access to City Park and Recreation Center, state-of-the-art fire and safety systems, routine and emergency apartment maintenance, and more. They also have a library stocked with books and a computer with internet access, and beautifully landscaped grounds with gardening areas and furnished verandas. With such a wide array of amenities, Bay Lake is undoubtedly one of the most innovative and thoughtfully designed senior residences in the country.
Lower than the Virginia average: 85.7%Bay Lake Retirement and Assisted Living Community is administrated by Ms. Catherine Abott.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 54 | 32 | This facility has 69% more total deficiencies than a typical Virginia assisted living residence (54 vs. VA avg 32).↑ 69% worse |
|
Deficiencies per year
Average deficiencies per year since 2015.
| 4.9 | 2.9 | This facility has 69% more deficiencies per year than a typical Virginia assisted living residence (4.9 vs. VA avg 2.9).↑ 69% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.7 | 2.3 | This facility has 26% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.7 vs. VA avg 2.3).↓ 26% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 32 | 14 | This facility has 129% more total inspections than a typical Virginia assisted living residence (32 vs. VA avg 14).↑ 129% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 21 | 9 | This facility has 133% more inspections with violations than a typical Virginia assisted living residence (21 vs. VA avg 9).↑ 133% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 66% | 64% | This facility has 2 percentage points higher inspection violation rate than a typical Virginia assisted living residence (66% vs. VA avg 64%).↑ 2% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 21 | 7 | This facility has 200% more total complaints than a typical Virginia assisted living residence (21 vs. VA avg 7).↑ 200% worse |
|
Complaints per year
Average complaints per year since 2015.
| 1.9 | 0.6 | This facility has 217% more complaints per year than a typical Virginia assisted living residence (1.9 vs. VA avg 0.6).↑ 217% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 18, 2025, found no deficiencies and did not substantiate complaints related to resident care and related services. Earlier inspections showed a pattern of deficiencies primarily involving medication management, resident care documentation, and staff supervision, with several substantiated complaints and violations issued in these areas. Notable issues included expired medications, failure to administer medications according to physician orders, incomplete or outdated individualized service plans, and inadequate staff rounds for residents unable to use signaling devices. Some substantiated complaints involved failure to secure immediate medical attention and resident record security, but enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows some improvement over time, with recent investigations finding fewer deficiencies and more complaints unsubstantiated.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
8.6 miles from city center
Estimated distance in miles from Virginia Beach's city center to Bay Lake Retirement and Assisted Living Community's address, calculated via Google Maps.
— 4.59 miles to nearest hospital (Planned Parenthood - Virginia Beach Health Center)
Add your location
Bay Lake Retirement and Assisted Living Community is located in Virginia Beach, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Discovery Commons Virginia Beach |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Virginia Beach (North Virginia Beach) | 153 | Yes | 35 | Studio / 1 Bed / 2 Bed | Brooke Bravo | 92.2% | - | 11 | 63.6% | 3 | 0 | 0.0 |
| Bay Lake Retirement and Assisted Living Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Virginia Beach (Northwest) | 90 | No | 21 | - | Ms. Catherine Abott | 74.4% | - | 32 | 65.6% | 21 | 54 | 1.7 |
| Harmony at Independence |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Virginia Beach | 89 | No | 52 | - | Kristen Buman | 88.8% | - | 23 | 60.9% | 14 | 65 | 2.8 |
| Bickford of Virginia Beach |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Virginia Beach (Princess Anne) | 74 | Yes | 45 | - | Ms. Loryn Duncan-Marcil | 78.4% | - | 24 | 95.8% | 12 | 167 | 7.0 |
| Atlantic Shores |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Virginia Beach (Atlantic Shores Retirement Community) | 50 | Yes | 8 | - | - | 71.5% | A+ | - | - | - | - | - |
Bay Lake Retirement and Assisted Living Community is in the Northwest neighborhood of Virginia Beach.
Bay Lake Retirement and Assisted Living Community has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to VA state health department records, Bay Lake Retirement and Assisted Living Community's license expires on March 18, 2026.
Bay Lake Retirement and Assisted Living Community's occupancy is 74%.
Ms. Catherine Abott is the administrator of Bay Lake Retirement and Assisted Living Community.
Bay Lake Retirement and Assisted Living Community has 90 beds.
Bay Lake Retirement and Assisted Living Community has had 32 recently reported deficiencies.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
