5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Focused on short-term rehabilitation, Harbor’s Edge is a 33-bed nursing community owned by Cathy L’heureux. Residents stay an average of 39 days, making it a suitable option for older adults recovering from surgery, orthopedic procedures, or hospitalization before returning home. The high-rise community offers one-bedroom, two-bedroom, and three-bedroom residences and accepts Medicare and private pay.
Around-the-clock nursing support is available, with residents receiving an average of 6 hours and 37 minutes of daily care. Registered nurses provide approximately 1 hour and 45 minutes each day, nursing aides contribute 4 hours and 3 minutes, and LPNs/LVNs add another 1 hour and 19 minutes to support rehabilitation and recovery.
Fine dining and a variety of freshly prepared meals help make daily life more comfortable during a rehabilitation stay. The surrounding neighborhood has a walkability score of 46, allowing access to some nearby destinations on foot, although most trips require transportation. Tours are available daily from 9:00 a.m. to 5:00 p.m., which allows families to explore the residences and learn more about the community.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 3rd out of 78 homes in Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 45m per day | ▲ 163% State avg: 40m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 19m per day | ▲ 32% State avg: 1h 0m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 4h 3m per day | ▲ 93% State avg: 2h 6m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 6h 11m per day | ▲ 84% State avg: 3h 21m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 9m per day | ▲ 85% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 13m per day | ▲ 174% State avg: 27m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
272% more staff per resident than Virginia average
11% worse than Virginia average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
17 total: 11 full-time employees and 6 contractors.
17
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursAssists with medical care and medications.
36 total: 11 full-time employees and 25 contractors.
36
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursHelps with daily care and mobility.
79 total: 26 full-time employees and 53 contractors.
79
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
8,231 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 26 | 53 | 79 | 10,889 | 92 | 100% | 7.4 |
| Registered Nurse | 11 | 6 | 17 | 3,487 | 92 | 100% | 8.3 |
| Licensed Practical Nurse | 11 | 25 | 36 | 3,034 | 92 | 100% | 7.3 |
| Speech Language Pathologist | 0 | 6 | 6 | 1,241 | 63 | 68% | 6.6 |
| Administrator | 2 | 0 | 2 | 990 | 66 | 72% | 7.5 |
| Physical Therapy Aide | 0 | 2 | 2 | 859 | 65 | 71% | 7.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 847 | 63 | 68% | 8.3 |
| RN Director of Nursing | 1 | 0 | 1 | 520 | 70 | 76% | 7.4 |
| Occupational Therapy Aide | 1 | 1 | 2 | 506 | 60 | 65% | 5.2 |
| Other Dietary Services Staff | 1 | 0 | 1 | 495 | 66 | 72% | 7.5 |
| Dental Services Staff | 1 | 0 | 1 | 491 | 61 | 66% | 8 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 433 | 66 | 72% | 6.6 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 423 | 60 | 65% | 5.5 |
| Nurse Practitioner | 2 | 0 | 2 | 390 | 52 | 57% | 7.5 |
| Physical Therapy Assistant | 0 | 2 | 2 | 200 | 43 | 47% | 4.7 |
| Qualified Social Worker | 0 | 1 | 1 | 116 | 44 | 48% | 2.6 |
| Medical Director | 0 | 1 | 1 | 45 | 33 | 36% | 1.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 6 | 3 | 3% | 2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.0
47% worse than Virginia averageVirginia average: 10.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.4
In line with Virginia averageVirginia average: 19.7
Percent of long-stay residents whose need for help with daily activities has increased
19.4%
15% worse than Virginia averageVirginia average: 16.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.3%
6% better than Virginia averageVirginia average: 22.6%
Percent of long-stay residents experiencing one or more falls with major injury
13.7%
278% worse than Virginia averageVirginia average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
12.7%
136% worse than Virginia averageVirginia average: 5.4%
Percent of long-stay residents with a urinary tract infection
6.1%
296% worse than Virginia averageVirginia average: 1.5%
Percent of long-stay residents who lose too much weight
14.0%
138% worse than Virginia averageVirginia average: 5.9%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Virginia averageVirginia average: 14.9%
Percent of long-stay residents who received an antipsychotic medication
21.6%
68% worse than Virginia averageVirginia average: 12.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.1%
5% better than Virginia averageVirginia average: 91.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.7%
21% better than Virginia averageVirginia average: 74.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
27% better than Virginia averageVirginia average: 1.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.0%
21% better than Virginia averageVirginia average: 73.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
74% of new residents, usually for short-term rehab.
26% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
26Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Harbor‘s Edge from 2012–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 09/2023.
Based on CMS SNF Cost Report for fiscal year ending in 09/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #25 / 78Payroll — State benchmarkedThis home is ranked 25th out of 78 homes in Virginia for Payroll. Shows total annual staff payroll benchmarked to the Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #64 / 78Payroll % — State benchmarkedThis home is ranked 64th out of 78 homes in Virginia for Payroll %. Shows payroll as a percentage of revenue versus the Virginia average. Well-run Virginia facilities typically land around 51–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Pets Allowed
Housing Options: 1 Bed / 2 Bed / 3 Bed
Building Type: High-rise
Transportation Services
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (74% of admissions), and a typical Medicare stay runs around 28 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.6 miles from city center
Estimated distance in miles from Norfolk's city center to Harbor‘s Edge's address, calculated via Google Maps.
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The information below is reported by the Virginia Department of Social Services and Department of Health.
| Harbor‘s Edge | NH AL IL MC | Norfolk (Fort Norfolk) | 33
Facility
33
VA AVG
96
Rank
#332 / 365 |
88.8%
Facility
88.8%
VA AVG
70.5
Rank
#49 / 297 | +26% | 6.62
Facility
6.62
VA AVG
3.74
Rank
#3 / 78 | +10% | +77% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 82 | 20
Facility
20
VA AVG
38.4
Rank
#28 / 77 | 5.0
Facility
5.0
VA AVG
8.9
Rank
#21 / 77 | - | 29 | - |
46
Facility
46
VA AVG
44
Rank
#201 / 446 | Cathy L'heureux | $32.5MFiscal year ending 09/2023
Facility
$32.5MFiscal year ending 09/2023
VA AVG
$18.3M
Rank
#14 / 78 | $12.3MFiscal year ending 09/2023
Facility
$12.3MFiscal year ending 09/2023
VA AVG
$6.9M
Rank
#25 / 78 | 37.8%Fiscal year ending 09/2023
Facility
37.8%Fiscal year ending 09/2023
VA AVG
39.7%
Rank
#64 / 78 | 495395 | ||||
| Autumn Care of Norfolk | NH HOS MC RC SNF | Norfolk (Foxhall) | 120
Facility
120
VA AVG
96
Rank
#87 / 365 |
94.0%
Facility
94.0%
VA AVG
70.5
Rank
#26 / 297 | +33% | 3.24
Facility
3.24
VA AVG
3.74
Rank
#62 / 78 | -26% | -13% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 82 | 43
Facility
43
VA AVG
38.4
Rank
#53 / 77 | 14.3
Facility
14.3
VA AVG
8.9
Rank
#66 / 77 | - | 113 | - |
56
Facility
56
VA AVG
44
Rank
#142 / 446 | Celia Soper | $10.8MFiscal year ending 12/2023
Facility
$10.8MFiscal year ending 12/2023
VA AVG
$18.3M
Rank
#69 / 78 | $6.5MFiscal year ending 12/2023
Facility
$6.5MFiscal year ending 12/2023
VA AVG
$6.9M
Rank
#58 / 78 | 59.9%Fiscal year ending 12/2023
Facility
59.9%Fiscal year ending 12/2023
VA AVG
39.7%
Rank
#4 / 78 | 495253 | ||||
| Signature Healthcare of Norfolk | NH HOS MC PC RC SNF | Norfolk (Ghent) | 169
Facility
169
VA AVG
96
Rank
#29 / 365 |
92.3%
Facility
92.3%
VA AVG
70.5
Rank
#34 / 297 | +31% | 3.39
Facility
3.39
VA AVG
3.74
Rank
#50 / 78 | +11% | -9% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 82 | 47
Facility
47
VA AVG
38.4
Rank
#58 / 77 | 15.7
Facility
15.7
VA AVG
8.9
Rank
#72 / 77 | 3 | 156 | - |
88
Facility
88
VA AVG
44
Rank
#20 / 446 | Dr. Cie Ake | $13.4MFiscal year ending 12/2023
Facility
$13.4MFiscal year ending 12/2023
VA AVG
$18.3M
Rank
#44 / 78 | $6.3MFiscal year ending 12/2023
Facility
$6.3MFiscal year ending 12/2023
VA AVG
$6.9M
Rank
#49 / 78 | 47.1%Fiscal year ending 12/2023
Facility
47.1%Fiscal year ending 12/2023
VA AVG
39.7%
Rank
#61 / 78 | 495068 | ||||
| Consulate Health Care of Norfolk | NH MC SNF | Norfolk (Colonial Place) | 222
Facility
222
VA AVG
96
Rank
#10 / 365 |
71.2%
Facility
71.2%
VA AVG
70.5
Rank
#155 / 297 | +1% | 3.32
Facility
3.32
VA AVG
3.74
Rank
#57 / 78 | -33% | -11% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 82 | 54
Facility
54
VA AVG
38.4
Rank
#64 / 77 | 10.8
Facility
10.8
VA AVG
8.9
Rank
#53 / 77 | 3 | 158 | - |
77
Facility
77
VA AVG
44
Rank
#55 / 446 | Amir Hajimomenian | $15.5MFiscal year ending 12/2023
Facility
$15.5MFiscal year ending 12/2023
VA AVG
$18.3M
Rank
#41 / 78 | $8.0MFiscal year ending 12/2023
Facility
$8.0MFiscal year ending 12/2023
VA AVG
$6.9M
Rank
#50 / 78 | 51.5%Fiscal year ending 12/2023
Facility
51.5%Fiscal year ending 12/2023
VA AVG
39.7%
Rank
#68 / 78 | 495273 |
Harbor‘s Edge is located in Norfolk, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Harbor‘s Edge is in the Fort Norfolk neighborhood.
Harbor‘s Edge has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Harbor‘s Edge's occupancy is 175.0%.
Harbor‘s Edge is registered as a non-profit.
Yes — there are 11 photos of Harbor‘s Edge in the photo gallery on this page.
Harbor‘s Edge is located at One Colley Ave, Norfolk, VA 23510.
(757) 910-0229 will put you in contact with the team at Harbor‘s Edge.
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