Total staff
161
Employees
58
Contractors
103
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Harbor‘s Edge
Nursing Home, Assisted Living, Independent Living & Memory Care · Norfolk, VA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Harbor‘s Edge
Nursing Home, Assisted Living, Independent Living & Memory Care · Norfolk, VA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Harbor‘s Edge accepts Medicare and private pay.
Overview of Harbor‘s Edge
Harbor’s Edge stands as a distinguished senior living community in Norfolk, Virginia, offering meticulously appointed assisted living apartments, making it an ideal choice for those seeking assisted living places. The community provides a conducive environment for an active lifestyle, with a host of offerings that include regular fine dining excursions and cultural outings.
Residents at Harbor’s Edge also enjoy occasional themed holiday parties and special events, ensuring a vibrant community life. Families can rest assured, as this community prioritizes safety and security through features like a secured parking garage, an emergency call system, and video surveillance. Moreover, Harbor’s Edge boasts an impressive array of amenities, such as a library, a golf simulator, a jacuzzi hot tub, a fitness center, and a heated pool, among others.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 3rd out of 85 homes in Virginia. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 3rd out of 85 homes in Virginia. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
6h 37m per day
Rank #3 / 85Nurse hours — State benchmarkedThis home is ranked 3rd out of 85 homes in Virginia. Shows adjusted nurse hours per resident per day benchmarked to the Virginia average, with a ranking across 85 Virginia SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Virginia avg
+77%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 5h 4m per day |
Types of Care at Harbor‘s Edge
Assisted Living
Independent Living
Memory Care
Capacity and availability
This home is often near full
Occupancy higher than 95% suggests steady demand, but availability may be limited.
Occupancy rate
175%
Rank #1 / 311Occupancy rate — State benchmarkedThis home is ranked 1st out of 311 homes in Virginia. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 311. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
39 days
Occupancy rate
175%
Rank #1 / 311Occupancy rate — State benchmarkedThis home is ranked 1st out of 311 homes in Virginia. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 311. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
39 days
Walk Score: 46 / 100 Rank #202 / 449Walk Score — State benchmarkedThis home is ranked 202nd out of 449 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
AwardsBest Designed Life Plan Community in America 2022
AccreditationsU.S. News & World Report 2025 Best Independent Living, Best Continuing Care Retirement Community
Rehabilitation Services
Respite Care
Short-Term Rehab
24-Hour Staffing
Operating HoursMonday-Sunday: 9am-5pm
Food DescriptionHarbor’s Edge offers fine dining and a variety of meal options.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
6.19:1
272% better than Virginia average
Avg staff/day
38
Average shift
7.1 hours
11% worse than Virginia average
Total staff hours (quarter)
24,972
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
36
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
79
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
33%
8,231 contractor hours this quarter
Certified Nursing Assistant: 53
Licensed Practical Nurse: 25
Speech Language Pathologist: 6
Registered Nurse: 6
Respiratory Therapy Technician: 4
Physical Therapy Aide: 2
Physical Therapy Assistant: 2
Qualified Social Worker: 1
Occupational Therapy Aide: 1
Therapeutic Recreation Specialist: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 26 | 53 | 79 | 10,889 | 92 | 100% | 7.4 |
| Registered Nurse | 11 | 6 | 17 | 3,487 | 92 | 100% | 8.3 |
| Licensed Practical Nurse | 11 | 25 | 36 | 3,034 | 92 | 100% | 7.3 |
| Speech Language Pathologist | 0 | 6 | 6 | 1,241 | 63 | 68% | 6.6 |
| Administrator | 2 | 0 | 2 | 990 | 66 | 72% | 7.5 |
| Physical Therapy Aide | 0 | 2 | 2 | 859 | 65 | 71% | 7.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 847 | 63 | 68% | 8.3 |
| RN Director of Nursing | 1 | 0 | 1 | 520 | 70 | 76% | 7.4 |
| Occupational Therapy Aide | 1 | 1 | 2 | 506 | 60 | 65% | 5.2 |
| Other Dietary Services Staff | 1 | 0 | 1 | 495 | 66 | 72% | 7.5 |
| Dental Services Staff | 1 | 0 | 1 | 491 | 61 | 66% | 8 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 433 | 66 | 72% | 6.6 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 423 | 60 | 65% | 5.5 |
| Nurse Practitioner | 2 | 0 | 2 | 390 | 52 | 57% | 7.5 |
| Physical Therapy Assistant | 0 | 2 | 2 | 200 | 43 | 47% | 4.7 |
| Qualified Social Worker | 0 | 1 | 1 | 116 | 44 | 48% | 2.6 |
| Medical Director | 0 | 1 | 1 | 45 | 33 | 36% | 1.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 6 | 3 | 3% | 2 |
79 Certified Nursing Assistant
% of Days
100%
17 Registered Nurse
% of Days
100%
36 Licensed Practical Nurse
% of Days
100%
6 Speech Language Pathologist
% of Days
68%
2 Administrator
% of Days
72%
2 Physical Therapy Aide
% of Days
71%
2 Clinical Nurse Specialist
% of Days
68%
1 RN Director of Nursing
% of Days
76%
2 Occupational Therapy Aide
% of Days
65%
1 Other Dietary Services Staff
% of Days
72%
1 Dental Services Staff
% of Days
66%
1 Therapeutic Recreation Specialist
% of Days
72%
4 Respiratory Therapy Technician
% of Days
65%
2 Nurse Practitioner
% of Days
57%
2 Physical Therapy Assistant
% of Days
47%
1 Qualified Social Worker
% of Days
48%
1 Medical Director
% of Days
36%
1 Occupational Therapy Assistant
% of Days
3%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.0
47% worse than Virginia averageVirginia average: 10.1
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.4
In line with Virginia averageVirginia average: 19.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
19.4%
Percent of long-stay residents whose need for help with daily activities has increased
19.4%
15% worse than Virginia averageVirginia average: 16.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.3%
6% better than Virginia averageVirginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
13.7%
Percent of long-stay residents experiencing one or more falls with major injury
13.7%
278% worse than Virginia averageVirginia average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
12.7%
Percent of long-stay high risk residents with pressure ulcers
12.7%
136% worse than Virginia averageVirginia average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
6.1%
Percent of long-stay residents with a urinary tract infection
6.1%
296% worse than Virginia averageVirginia average: 1.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
14.0%
Percent of long-stay residents who lose too much weight
14.0%
138% worse than Virginia averageVirginia average: 5.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Virginia averageVirginia average: 14.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
21.6%
Percent of long-stay residents who received an antipsychotic medication
21.6%
68% worse than Virginia averageVirginia average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.1%
5% better than Virginia averageVirginia average: 91.3%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.7%
21% better than Virginia averageVirginia average: 74.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
27% better than Virginia averageVirginia average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.0%
21% better than Virginia averageVirginia average: 73.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
74% of new residents, usually for short-term rehab.
Typical stay
28 days
Private pay
26% of new residents, often for short stays.
Typical stay
5 - 6 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
26
Medicare
10
38.5% of residents
Private pay or other
16
61.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Harbor‘s Edge based on CMS SNF Cost Reports.
Occupancy Rate
175.0%
↑ 12.7pp vs 2022
Net Income
-$7.1M
↑ ~$5.7M vs 2022
Total Payroll
$13.2M
↑ ~$1.2M vs 2022
Profit Margin
-19.6%
↑ 22.8pp vs 2022
Finances and operations
Voluntary non-profit community
Home revenue
$39.5M
Operating deficit
-$7.1M
Voluntary non-profit community
Home revenue
$39.5M Rank #15 / 85Revenue — State benchmarkedThis home is ranked 15th out of 85 homes in Virginia. Shows this facility's annual revenue compared to the Virginia SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating deficit
-$7.1M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #27 / 85Payroll — State benchmarkedThis home is ranked 27th out of 85 homes in Virginia. Shows total annual staff payroll benchmarked to the Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$13.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #27 / 85Payroll — State benchmarkedThis home is ranked 27th out of 85 homes in Virginia. Shows total annual staff payroll benchmarked to the Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$33.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$46.5M
What does this home offer?
Pets Allowed
Housing Options: 1 Bed / 2 Bed / 3 Bed
Building Type: High-rise
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Harbor‘s Edge
1.6 miles from city center
Estimated distance in miles from Norfolk's city center to Harbor‘s Edge's address, calculated via Google Maps.
— 0.39 miles to nearest hospital (Fresenius Medical Care at Extended Recovery)
Calculate Travel Distance to Harbor‘s Edge
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Financial Assistance for
Nursing Home in Virginia
Harbor‘s Edge is located in Norfolk, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about Harbor‘s Edge
What neighborhood is Harbor‘s Edge in?
Harbor‘s Edge is in the Fort Norfolk neighborhood.
Is Harbor‘s Edge in a walkable area?
Harbor‘s Edge has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Are there photos of Harbor‘s Edge?
Yes — there are 9 photos of Harbor‘s Edge in the photo gallery on this page.
What is the phone number of Harbor‘s Edge?
(757) 910-0229 will put you in contact with the team at Harbor‘s Edge.
Is Harbor‘s Edge Medicare or Medicaid certified?
Yes — Harbor‘s Edge is a CMS-certified provider of Medicare and Medicaid.
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