Arizona average 6.3
Last Health inspection on Apr 2025

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Peacefully set in Flagstaff, AZ, Haven Health Flagstaff is a well-founded senior living community that delivers excellent skilled nursing and rehabilitation. The community is a cozy place for recovering residents with its warm care team and inviting accommodations that foster healing. Residents have access to a modern rehabilitation gym with speech, physical, and occupational therapies that help them recover their functionality to get back on their feet.
Spacious common areas are available to provide a space for meaningful gatherings and interactions among residents. A full-service dining experience gives residents the nourishment they need to stay healthy. At Haven Health Flagstaff, residents have access to the services they need to recover or maintain their abilities for a fulfilling life.
May offer a more intimate, personalized care environment.
Occupancy is moderate, suggesting balanced demand.
Most residents typically stay for a few weeks or months before returning home or moving on.
45% of new residents, usually for short-term rehab.
31% of new residents, often for short stays.
24% of new residents, often for long-term daily care.
Haven Health Flagstaff is legally operated by Haven Of Flagstaff, LLC, and administrated by Crystal L Miller.
Accept Medicaid: Yes, Accept
Total Residents: 83 Residents
Housing Options: Studio
Building Type: Single-story
Fitness and Recreation
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
10 complaint inspections
Arizona average: 6 complaint visits
Arizona average: 5 inspections
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Arizona average: 6 complaints
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Arizona average: 9 deficiencies
The most recent inspection on March 19, 2025, cited two deficiencies related to corridor doors and smoke barrier construction during a Life Safety Code recertification survey. Earlier inspections showed a pattern of deficiencies primarily involving abuse reporting, resident abuse prevention, medication services, and policies and procedures for health services. Complaint investigations were conducted frequently, with most complaints found unsubstantiated; no fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. Prior reports also noted issues with emergency preparedness and care planning, but these were not present in the latest survey. The facility’s inspection history shows ongoing challenges with regulatory compliance in several areas, though recent findings suggest some issues have been addressed while others persist.
Arizona average 6.3
Last Health inspection on Apr 2025
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 23 citations resulted from standard inspections; 6 of 23 resulted from complaint investigations; and 6 of 23 came from combined inspections (standard and complaint).
Arizona average: 0.1
Arizona average: 0.6
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
1.9 miles from city center
800 W University Ave, Flagstaff, AZ 86001
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
2,336 contractor hours this quarter
| Certified Nursing Assistant | 53 | 0 | 53 | 12,906 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 13 | 0 | 13 | 4,527 | 91 | 100% | 9.6 |
| Registered Nurse | 20 | 0 | 20 | 4,398 | 91 | 100% | 9.7 |
| Medication Aide/Technician | 6 | 0 | 6 | 1,421 | 87 | 96% | 7.5 |
| Other Dietary Services Staff | 2 | 0 | 2 | 1,031 | 86 | 95% | 8.7 |
| Speech Language Pathologist | 0 | 2 | 2 | 1,020 | 70 | 77% | 8.9 |
| Dental Services Staff | 2 | 0 | 2 | 926 | 64 | 70% | 7.7 |
| RN Director of Nursing | 3 | 0 | 3 | 598 | 64 | 70% | 8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 561 | 80 | 88% | 6.7 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Qualified Social Worker | 0 | 3 | 3 | 359 | 54 | 59% | 6.5 |
| Physical Therapy Assistant | 0 | 3 | 3 | 334 | 56 | 62% | 6 |
| Physical Therapy Aide | 0 | 1 | 1 | 62 | 16 | 18% | 3.8 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
Last updated: Jan 2026
Historical financial and operational data for Haven Health Flagstaff based on CMS SNF Cost Reports.
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