Haven Health Flagstaff
Haven Health Flagstaff is a Nursing Home in Arizona
Haven Health Flagstaff is a Nursing Home in Arizona
Haven Health Flagstaff
Haven Health Flagstaff is a Nursing Home in Arizona
Haven Health Flagstaff is a Nursing Home in Arizona
Peacefully set in Flagstaff, AZ, Haven Health Flagstaff is a well-founded senior living community that delivers excellent skilled nursing and rehabilitation. The community is a cozy place for recovering residents with its warm care team and inviting accommodations that foster healing. Residents have access to a modern rehabilitation gym with speech, physical, and occupational therapies that help them recover their functionality to get back on their feet.
Spacious common areas are available to provide a space for meaningful gatherings and interactions among residents. A full-service dining experience gives residents the nourishment they need to stay healthy. At Haven Health Flagstaff, residents have access to the services they need to recover or maintain their abilities for a fulfilling life.
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This nursing home maintains occupancy well above most state peers, signaling sustained demand. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income mirrors statewide norms, reflecting a balanced margin profile.
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Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights trail most peers, signaling limited market-rate volume.
About this community
Additional licensing details
Ownership & operating entity
Haven Health Flagstaff is legally operated by Haven Of Flagstaff, LLC, and administrated by CRYSTAL L MILLER.
What does this home offer?
Accept Medicaid: Yes, Accept
Total Residents: 83 Residents
Housing Options: Studio
Building Type: Single-story
Accept Medicaid
Total Residents
Fitness and Recreation
Types of Care at Haven Health Flagstaff
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
12 visits/inspections
10 complaint inspections
Arizona average: 6 complaint visits
Arizona average: 5 inspections
Latest inspection
10 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Arizona average: 6 complaints
30 violations
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Arizona average: 12 violations
Comparison Chart
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
Touring Checklist for Senior Living
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
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Places of interest near Haven Health Flagstaff
1.9 miles from city center
800 W University Ave, Flagstaff, AZ 86001
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 20 | 9.7 | No |
| Licensed Practical Nurse | 13 | 9.6 | No |
| Certified Nursing Assistant | 53 | 8.2 | No |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 53 | 0 | 53 | 12,906 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 13 | 0 | 13 | 4,527 | 91 | 100% | 9.6 |
| Registered Nurse | 20 | 0 | 20 | 4,398 | 91 | 100% | 9.7 |
| Medication Aide/Technician | 6 | 0 | 6 | 1,421 | 87 | 96% | 7.5 |
| Other Dietary Services Staff | 2 | 0 | 2 | 1,031 | 86 | 95% | 8.7 |
| Speech Language Pathologist | 0 | 2 | 2 | 1,020 | 70 | 77% | 8.9 |
| Dental Services Staff | 2 | 0 | 2 | 926 | 64 | 70% | 7.7 |
| RN Director of Nursing | 3 | 0 | 3 | 598 | 64 | 70% | 8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 561 | 80 | 88% | 6.7 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Qualified Social Worker | 0 | 3 | 3 | 359 | 54 | 59% | 6.5 |
| Physical Therapy Assistant | 0 | 3 | 3 | 334 | 56 | 62% | 6 |
| Physical Therapy Aide | 0 | 1 | 1 | 62 | 16 | 18% | 3.8 |
Health Inspection History
Source: CMS Health Citations (Aug 2022 – Apr 2025)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (AZ)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Apr 29, 2025 | G | Quality of Care | F0689 | Corrected |
| Mar 14, 2025 | D | Abuse/Neglect | F0600 | Corrected |
| Mar 14, 2025 | D | Abuse/Neglect | F0607 | Corrected |
| Mar 14, 2025 | D | Abuse/Neglect | F0609 | Corrected |
| Mar 14, 2025 | D | Nutrition | F0812 | Corrected |
| Mar 14, 2025 | D | Care Planning | F0842 | Corrected |
| Mar 14, 2025 | D | Resident Rights | F0554 | Corrected |
| Oct 23, 2024 | D | Abuse/Neglect | F0600 | Corrected |
| Oct 23, 2024 | D | Abuse/Neglect | F0609 | Corrected |
| Oct 23, 2024 | D | Quality of Care | F0686 | Corrected |
| Dec 14, 2023 | D | Abuse/Neglect | F0600 | Corrected |
| Dec 14, 2023 | D | Abuse/Neglect | F0610 | Corrected |
| Oct 05, 2023 | D | Abuse/Neglect | F0609 | Corrected |
| Oct 05, 2023 | E | Quality of Care | F0680 | Corrected |
| Oct 05, 2023 | D | Quality of Care | F0825 | Corrected |
| Oct 05, 2023 | D | Care Planning | F0644 | Corrected |
| Oct 05, 2023 | D | Care Planning | F0645 | Corrected |
| Oct 05, 2023 | D | Resident Rights | F0554 | Corrected |
| Aug 18, 2022 | D | Abuse/Neglect | F0609 | Corrected |
| Aug 18, 2022 | E | Nutrition | F0812 | Corrected |
| Aug 18, 2022 | D | Quality of Care | F0679 | Corrected |
| Aug 18, 2022 | D | Care Planning | F0640 | Corrected |
| Aug 18, 2022 | D | Care Planning | F0641 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalty History
Showing all 1 penalties (Mar 2025 - Mar 2025)
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Arizona Seniors
- General: Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- AZ Specifics: Covers tribal members; rural outreach.
- Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
- General: Age 60+, Arizona resident, at risk of institutionalization.
- Income Limits: ~$2,000/month (individual, varies).
- Asset Limits: $10,000 (individual).
- AZ Specifics: Limited funding; waitlists common.
- Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
- General: Age 55+, Arizona resident, unemployed, low-income.
- Income Limits (2025): ~$1,519/month (125% of poverty level, individual).
- Asset Limits: Not specified; income-driven.
- AZ Specifics: Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
- Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
- General: Age 60+ priority, Arizona resident, own/rent home, low-income.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- AZ Specifics: High demand in rural desert areas; limited annual funds.
- Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
- General: Age 62+, Arizona resident, very low income, able to live independently with support.
- Income Limits (2025): ~$1,645/month (50% of area median income, individual, varies by county).
- Asset Limits: $10,000 (individual, excludes home if owned).
- AZ Specifics: Limited units; high demand in metro areas like Phoenix.
- Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
- General: Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- AZ Specifics: Focus on rural access; complements ALTCS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
- Income Limits: Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
- Asset Limits: Not specified; income-driven eligibility.
- AZ Specifics: Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
- Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).
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