Arizona average 6.3
Last Health inspection on Apr 2025

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Peacefully set in Flagstaff, AZ, Haven Health Flagstaff is a well-founded senior living community that delivers excellent skilled nursing and rehabilitation. The community is a cozy place for recovering residents with its warm care team and inviting accommodations that foster healing. Residents have access to a modern rehabilitation gym with speech, physical, and occupational therapies that help them recover their functionality to get back on their feet.
Spacious common areas are available to provide a space for meaningful gatherings and interactions among residents. A full-service dining experience gives residents the nourishment they need to stay healthy. At Haven Health Flagstaff, residents have access to the services they need to recover or maintain their abilities for a fulfilling life.
Occupancy between 85% and 95% suggests balanced demand.
Haven Health Flagstaff is legally operated by Haven Of Flagstaff, LLC, and administrated by Crystal L Miller.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
| 89 | 9 | This facility has 889% more total deficiencies than a typical Arizona nursing home (89 vs. AZ avg 9).↑ 889% worse |
|
Deficiencies per year
| 22.3 | 2.3 | This facility has 870% more deficiencies per year than a typical Arizona nursing home (22.3 vs. AZ avg 2.3).↑ 870% worse |
|
Deficiencies per inspection
| 7.4 | 1.8 | This facility has 311% more deficiencies per inspection than a typical Arizona nursing home (7.4 vs. AZ avg 1.8).↑ 311% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
| 12 | 5 | This facility has 140% more total inspections than a typical Arizona nursing home (12 vs. AZ avg 5).↑ 140% worse |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
| 10 | 6 | This facility has 67% more total complaints than a typical Arizona nursing home (10 vs. AZ avg 6).↑ 67% worse |
|
Complaints per year
| 2.5 | 1.5 | This facility has 67% more complaints per year than a typical Arizona nursing home (2.5 vs. AZ avg 1.5).↑ 67% worse |
The most recent inspection on March 19, 2025, cited two deficiencies related to corridor doors and smoke barrier construction during a Life Safety Code recertification survey. Earlier inspections showed a pattern of deficiencies primarily involving abuse reporting, resident abuse prevention, medication services, and policies and procedures for health services. Complaint investigations were conducted frequently, with most complaints found unsubstantiated; no fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. Prior reports also noted issues with emergency preparedness and care planning, but these were not present in the latest survey. The facility’s inspection history shows ongoing challenges with regulatory compliance in several areas, though recent findings suggest some issues have been addressed while others persist.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsArizona average 6.3
Last Health inspection on Apr 2025
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 23 citations resulted from standard inspections; 6 of 23 resulted from complaint investigations; and 6 of 23 came from combined inspections (standard and complaint).
Arizona average: 0.1
Arizona average: 0.6
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
2,327 contractor hours this quarter
| Certified Nursing Assistant | 55 | 0 | 55 | 12,714 | 92 | 100% | 8.2 |
| Registered Nurse | 22 | 0 | 22 | 4,752 | 92 | 100% | 9.6 |
| Licensed Practical Nurse | 12 | 0 | 12 | 4,607 | 92 | 100% | 9.6 |
| Medication Aide/Technician | 6 | 0 | 6 | 1,399 | 88 | 96% | 9.1 |
| Speech Language Pathologist | 0 | 3 | 3 | 964 | 73 | 79% | 8.3 |
| Other Dietary Services Staff | 3 | 0 | 3 | 952 | 76 | 83% | 8.8 |
| Dental Services Staff | 2 | 0 | 2 | 899 | 65 | 71% | 7.4 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 551 | 77 | 84% | 6.8 |
| RN Director of Nursing | 3 | 0 | 3 | 524 | 59 | 64% | 7.9 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 364 | 53 | 58% | 6.9 |
| Physical Therapy Assistant | 0 | 2 | 2 | 363 | 65 | 71% | 5.5 |
| Physical Therapy Aide | 0 | 1 | 1 | 85 | 23 | 25% | 3.7 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Mar 14, 2025 · $13K
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
45% of new residents, usually for short-term rehab.
31% of new residents, often for short stays.
24% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Haven Health Flagstaff based on CMS SNF Cost Reports.
Total Residents: 83 Residents
Housing Options: Studio
Building Type: Single-story
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
1.9 miles from city center
Estimated distance in miles from Flagstaff's city center to Haven Health Flagstaff's address, calculated via Google Maps.
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Haven Health Flagstaff is located in Flagstaff, Arizona.
Here are the financial assistance programs available to residents in Arizona.
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
| Haven Health Flagstaff |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Flagstaff (West University Avenue) | 83 | 90.4% | +24% | 3.32 | +86% | -18% | $13.1k | 23 | 3.8 | 1 | 79 | - | 51 | Haven Health Group Arizona LLC | $18.9M | $6.4M | 33.7% | 35091 | ||||
| The Peaks, A Senior Living Community |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Flagstaff (Coyote Springs) | 92 | 55.4% | -24% | 4.17 | +18% | +3% | $0 | 28 | 5.6 | 1 | 44 | A+ | 5 | Northern Arizona Healthcare Corporation | $12.9M | $7.7M | 60% | 35257 |
Haven Health Flagstaff is in the West University Avenue neighborhood of Flagstaff.
The legal owner and operator of Haven Health Flagstaff is Haven Of Flagstaff, LLC.
Haven Health Flagstaff has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to AZ state health department records, Haven Health Flagstaff's license number is NCI-2662.
According to AZ state health department records, Haven Health Flagstaff's license expires on January 31, 2026.
Crystal L Miller is the administrator of Haven Health Flagstaff.
Haven Health Flagstaff has 83 beds.
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