Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
New residents most often arrive under Medicare (45% of admissions), and a typical Medicare stay runs around 29 days.
Peacefully set in Flagstaff, AZ, Haven Health Flagstaff is a well-founded senior living community that delivers excellent skilled nursing and rehabilitation. The community is a cozy place for recovering residents with its warm care team and inviting accommodations that foster healing. Residents have access to a modern rehabilitation gym with speech, physical, and occupational therapies that help them recover their functionality to get back on their feet.
Spacious common areas are available to provide a space for meaningful gatherings and interactions among residents. A full-service dining experience gives residents the nourishment they need to stay healthy. At Haven Health Flagstaff, residents have access to the services they need to recover or maintain their abilities for a fulfilling life.
Haven Health Flagstaff is legally operated by Haven Of Flagstaff, LLC, and administered by Crystal L Miller.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Deficiencies
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This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
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Total deficiencies
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59 | 9 | This facility has 556% more total deficiencies than a typical Arizona nursing home (59 vs. AZ avg 9).↑ 556% worse Rank #31 / 38 Total deficiencies — State benchmarked This home is ranked 31st out of 38 homes in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 38 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
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Deficiencies per inspection
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4.5 | 1.8 | This facility has 150% more deficiencies per inspection than a typical Arizona nursing home (4.5 vs. AZ avg 1.8).↑ 150% worse Rank #30 / 38 Deficiencies per inspection — State benchmarked This home is ranked 30th out of 38 homes in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 38 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
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Enforcement actions
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1 | 0.9 | This facility has 11% more enforcement actions than a typical Arizona nursing home (1 vs. AZ avg 0.9).↑ 11% worse |
Inspections
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This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
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Total inspections
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13 | 5 | This facility has had 160% more total inspections than the Arizona average (13 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 160% more |
Complaints & Investigations
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This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
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Total complaints
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10 | 6 | This facility has 67% more total complaints than a typical Arizona nursing home (10 vs. AZ avg 6).↑ 67% worse Rank #430 / 479 Total complaints — State benchmarked This home is ranked 430th out of 479 homes in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 479 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
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Complaints per year
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2.5 | 1.5 | This facility has 67% more complaints per year than a typical Arizona nursing home (2.5 vs. AZ avg 1.5).↑ 67% worse |
Arizona average 6.3
Last Health inspection on Apr 2025
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 23 citations resulted from standard inspections; 6 of 23 resulted from complaint investigations; and 6 of 23 came from combined inspections (standard and complaint).
Arizona average: 0.1
Arizona average: 0.6
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
2,327 contractor hours this quarter
| Certified Nursing Assistant | 55 | 0 | 55 | 12,714 | 92 | 100% | 8.2 |
| Registered Nurse | 22 | 0 | 22 | 4,752 | 92 | 100% | 9.6 |
| Licensed Practical Nurse | 12 | 0 | 12 | 4,607 | 92 | 100% | 9.6 |
| Medication Aide/Technician | 6 | 0 | 6 | 1,399 | 88 | 96% | 9.1 |
| Speech Language Pathologist | 0 | 3 | 3 | 964 | 73 | 79% | 8.3 |
| Other Dietary Services Staff | 3 | 0 | 3 | 952 | 76 | 83% | 8.8 |
| Dental Services Staff | 2 | 0 | 2 | 899 | 65 | 71% | 7.4 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 551 | 77 | 84% | 6.8 |
| RN Director of Nursing | 3 | 0 | 3 | 524 | 59 | 64% | 7.9 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 364 | 53 | 58% | 6.9 |
| Physical Therapy Assistant | 0 | 2 | 2 | 363 | 65 | 71% | 5.5 |
| Physical Therapy Aide | 0 | 1 | 1 | 85 | 23 | 25% | 3.7 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Mar 14, 2025 · $13K
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
45% of new residents, usually for short-term rehab.
31% of new residents, often for short stays.
24% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Haven Health Flagstaff from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
No pets allowed
Housing Options: Studio
Building Type: Single-story
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
New residents most often arrive under Medicare (45% of admissions), and a typical Medicare stay runs around 29 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.9 miles from city center
Estimated distance in miles from Flagstaff's city center to Haven Health Flagstaff's address, calculated via Google Maps.
Add your location
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
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| Haven Health Flagstaff |
NH
AL
MC
SNF
|
Flagstaff (West University Avenue) |
83
Facility
83
AZ AVG
54
Rank
#161 / 522
|
93.4%
Facility
93.4%
AZ AVG
67.8
Rank
#9 / 59
| +38% |
3.32
Facility
3.32
AZ AVG
4.06
Rank
#59 / 67
| +86% | -18% |
$13.1k
Facility
$13.1k
AZ AVG
$31.7k
Rank
#65 / 71
|
63
Facility
63
AZ AVG
82
Rank
#47 / 54
|
23
Facility
23
AZ AVG
23.2
Rank
#38 / 71
|
3.8
Facility
3.8
AZ AVG
3.8
Rank
#38 / 71
| 1 | 78 | - |
51
Facility
51
AZ AVG
37
Rank
#242 / 818
| Haven Health Group Arizona LLC |
$11.6MFiscal year ending 12/2023
Facility
$11.6MFiscal year ending 12/2023
AZ AVG
$14.7M
Rank
#22 / 75
|
$5.1MFiscal year ending 12/2023
Facility
$5.1MFiscal year ending 12/2023
AZ AVG
$6.4M
Rank
#46 / 75
|
44%Fiscal year ending 12/2023
Facility
44%Fiscal year ending 12/2023
AZ AVG
48.1%
Rank
#68 / 75
| 35091 | ||||
| The Peaks, A Senior Living Community |
NH
AL
IL
MC
RC
|
Flagstaff (Coyote Springs) |
92
Facility
92
AZ AVG
54
Rank
#144 / 522
| - | - |
4.17
Facility
4.17
AZ AVG
4.06
Rank
#21 / 67
| +18% | +3% |
$0
Facility
$0
AZ AVG
$31.7k
Rank
#1 / 71
|
65
Facility
65
AZ AVG
82
Rank
#43 / 54
|
28
Facility
28
AZ AVG
23.2
Rank
#46 / 71
|
5.6
Facility
5.6
AZ AVG
3.8
Rank
#64 / 71
| 1 | 2 | A+ |
5
Facility
5
AZ AVG
37
Rank
#741 / 818
| Northern Arizona Healthcare Corporation |
$12.2MFiscal year ending 12/2023
Facility
$12.2MFiscal year ending 12/2023
AZ AVG
$14.7M
Rank
#36 / 75
|
$6.6MFiscal year ending 12/2023
Facility
$6.6MFiscal year ending 12/2023
AZ AVG
$6.4M
Rank
#34 / 75
|
54.3%Fiscal year ending 12/2023
Facility
54.3%Fiscal year ending 12/2023
AZ AVG
48.1%
Rank
#21 / 75
| 35257 |
Haven Health Flagstaff is located in Flagstaff, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Haven Health Flagstaff is in the West University Avenue neighborhood of Flagstaff.
Haven Health Flagstaff is legally operated by Haven Of Flagstaff, LLC, and administered by Crystal L Miller.
Haven Health Flagstaff has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to AZ state health department records, Haven Health Flagstaff's license number is NCI-2662.
According to AZ state health department records, Haven Health Flagstaff's license expires on January 31, 2027.
Haven Health Flagstaff's occupancy is 93%.
No, Haven Health Flagstaff has a no-pet policy.
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