Hawkeye Care Center Dubuque

Nursing Home, Assisted Living, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Asbury, IA

CMS overall rating

5575 Pennslyvania Avenue, Asbury, Ia 520020420 View map

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Hawkeye Care Center Dubuque accepts Medicare, Medicaid, and private pay.

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Hawkeye Care Center Dubuque accepts Medicare, Medicaid, and private pay.

Overview of Hawkeye Care Center Dubuque

Hawkeye Care Center Dubuque manages an 80-bed medical campus on Pennsylvania Avenue under the guidance of administrator Tracey Long. The community runs with a stable occupancy rate near 89 percent, balancing public program coverage via Medicare and Medicaid with traditional private accounts. Admissions track to an average length of stay around 87 days, reflecting a fluid daily mix of transitional, post-hospital physical therapy patients and individuals requiring ongoing nursing supervision.

Clinical floor procedures provide an average of 4 hours and 18 minutes of daily direct care per resident. Registered nurses, licensed practical nurses, and certified nursing aides manage this 24-hour medical schedule to administer on-site speech, occupational, and physical therapies alongside specialized respite and palliative care treatments. For daily programming, the building contains a dedicated therapy gym, a courtyard, and a customized dining system, while the surrounding neighborhood records a walkability score of 52 out of 100, which means visiting guests can manage a handful of regional errands on foot.

Recent health assessments from state oversight entities focused on internal compliance patterns, highlighting quality reviews of standard infection prevention techniques and clinical care chart updates. Administrative coordinators use these regular health survey documents to update floor protocols and align continuing staff training logs with current safety regulations.

Prospective residents can connect with the admissions department to check on immediate room availability, look over the current therapy schedules, or arrange a time to visit the common areas.

Facility Direct Line (563) 583-6447

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 18m per day

vs avg

3 of 6 metrics below state avg

Standout metric Physical Therapist is +92% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	1h 5m per day	▲ 49% State avg: 44m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	20m per day	▼ 41% State avg: 34m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 11m per day	▼ 14% State avg: 2h 32m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 15m per day	▼ 3% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	4m per day	▲ 92% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	54m per day	▲ 80% State avg: 30m per day · National avg: 28m per day

Capacity and availability

87 days

80-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 52 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

89%

Higher than the Iowa average: 75.4%

Occupied beds

71 / 80

Average occupied beds in Iowa homes 51 beds

Facility TypeFree Standing Nursing Facility / Skilled Nursing Facility

StatusActive

ExpirationFebruary 1, 2027

CountyDubuque

License Number310463

CMS Certification Number165565

Certification TypeFALSE

Hawkeye Care Center Dubuque is administered by Tracey Long.

Rehabilitation Services

Respite Care

Short-Term Rehab

24-Hour Staffing

Palliative Care

Assisted Living Memory Care

Email tlong@hawkeyecare.com

Fax5635835707

Pets not allowed

Admission CriteriaA Physician’s Order, TB Skin Test, Social Security Card, Medicare Card, Health insurance policy card.

HousekeepingYes

Delicious Meals With Daily Options

State Of The Art Physical

Occupational

And Speech Therapy Gym

24-Hour Nursing Care Access

Engaging Activities Program

Housekeeping Service

Paved Walking Areas

Courtyard

Spacious Activities Center

Activities

Operating Hours24 hours a day

Since 2020 · 6 years of data 39 deficiencies 25 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Iowa state average

Overall vs. IA average

Latest Inspection December 19, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IA Average	vs. IA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	39	27	This facility has 44% more total deficiencies than a typical Iowa assisted living residence (39 vs. IA avg 27).↑ 44% worse
Deficiencies per year Average deficiencies per year since 2020.	6.5	4.5	This facility has 44% more deficiencies per year than a typical Iowa assisted living residence (6.5 vs. IA avg 4.5).↑ 44% worse
Deficiencies per inspection Average deficiencies per inspection.	1.6	1.8	This facility has 11% fewer deficiencies per inspection than a typical Iowa assisted living residence (1.6 vs. IA avg 1.8).↓ 11% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IA Average	vs. IA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	25	15	This facility has had 67% more total inspections than the Iowa average (25 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↑ 67% more

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The December 19, 2025 complaint investigation found the facility in substantial compliance with no deficiencies.
The September 18, 2025 annual inspection identified three deficiencies including failure to update residents' code status timely and repeated infection control failures with improper PPE use.
The record shows recurring issues from 2024 to 2025 with ineffective QAPI processes and infection prevention lapses despite accepted plans of correction.

Show Inspection Reports

Inspections since 2024

Total health inspections 3

State average N/A

Last Health inspection on Sep 2025

Total health citations

State average N/A

Citations per inspection

3.33

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

8 of 10 citations resulted from standard inspections; and 2 of 10 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 2 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

1 serious citation State average: N/A

9 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 2 years)

Administration moderate citation Sep 18, 2025

Corrected

Infection Control moderate citation Sep 18, 2025

Corrected

Resident Rights moderate citation Sep 18, 2025

Corrected

Infection Control moderate citation Sep 12, 2024

Corrected

Total staff 212

Employees 171

Contractors 41

Staff to resident ratio 2.94 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 53

Average shift 6.9 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 33,523

Nursing staff breakdown

8.4 hours

7.7 hours

109

7 hours

Contractor staffing

2,549 contractor hours this quarter

Certified Nursing Assistant: 21 Physical Therapy Aide: 5 Respiratory Therapy Technician: 3 Speech Language Pathologist: 3 Physical Therapy Assistant: 3 Qualified Social Worker: 3 Occupational Therapy Aide: 1 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	88	21	109	14,864	92	100%	7
Registered Nurse	26	0	26	5,953	92	100%	8.4
Physical Therapist	34	0	34	5,436	92	100%	6
Licensed Practical Nurse	10	0	10	2,049	91	99%	7.7
Clinical Nurse Specialist	4	0	4	1,031	74	80%	7.7
Speech Language Pathologist	0	3	3	662	66	72%	6.1
Administrator	1	0	1	505	64	70%	7.9
Nurse Practitioner	1	0	1	459	60	65%	7.7
Mental Health Service Worker	2	0	2	444	34	37%	7.6
Respiratory Therapy Technician	0	3	3	435	68	74%	6.2
Physical Therapy Aide	0	5	5	417	67	73%	6
Physical Therapy Assistant	0	3	3	366	66	72%	5.4
RN Director of Nursing	1	0	1	225	32	35%	7
Dental Services Staff	1	0	1	174	33	36%	5.3
Occupational Therapy Aide	1	1	2	166	26	28%	6.4
Qualified Social Worker	0	3	3	163	63	68%	2.6
Other Dietary Services Staff	1	0	1	155	34	37%	4.6
Occupational Therapy Assistant	0	1	1	9	2	2%	4.6
Medical Director	0	1	1	8	1	1%	8
Medication Aide/Technician	1	0	1	2	1	1%	1.8

109 Certified Nursing Assistant

% of Days 100%

26 Registered Nurse

% of Days 100%

34 Physical Therapist

% of Days 100%

10 Licensed Practical Nurse

% of Days 99%

4 Clinical Nurse Specialist

% of Days 80%

3 Speech Language Pathologist

% of Days 72%

1 Administrator

% of Days 70%

1 Nurse Practitioner

% of Days 65%

2 Mental Health Service Worker

% of Days 37%

3 Respiratory Therapy Technician

% of Days 74%

5 Physical Therapy Aide

% of Days 73%

3 Physical Therapy Assistant

% of Days 72%

1 RN Director of Nursing

% of Days 35%

1 Dental Services Staff

% of Days 36%

2 Occupational Therapy Aide

% of Days 28%

3 Qualified Social Worker

% of Days 68%

1 Other Dietary Services Staff

% of Days 37%

1 Occupational Therapy Assistant

% of Days 2%

1 Medical Director

% of Days 1%

1 Medication Aide/Technician

% of Days 1%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 13.9

36% worse than State average

State average: 10.2

Functional decline score 30.4

41% worse than State average

State average: 21.6

Long-stay resident measures

Below average State avg: 3.3

Need for Help with Daily Activities Increased 21.5%

14% worse than State average

State average: 18.8%

Walking Ability Worsened 34.6%

76% worse than State average

State average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence 35.2%

34% worse than State average

State average: 26.2%

Falls with Major Injury 3.1%

13% better than State average

State average: 3.6%

High Risk Residents with Pressure Ulcers 3.8%

13% better than State average

State average: 4.4%

Urinary Tract Infection 2.3%

8% better than State average

State average: 2.5%

Lost Too Much Weight 6.4%

28% worse than State average

State average: 5.0%

Depressive Symptoms 0.6%

86% better than State average

State average: 3.9%

Antipsychotic Use 10.7%

44% better than State average

State average: 19.0%

Pneumococcal Vaccine 100.0%

6% better than State average

State average: 94.4%

Influenza Vaccine 98.5%

In line with State average

State average: 95.3%

Hospitalizations per 1,000 days 1.80

22% worse than State average

State average: 1.48

ED visits per 1,000 days 3.25

56% worse than State average

State average: 2.09

Short-stay resident measures

Average State avg: 2.6

Pneumococcal Vaccine 98.1%

15% better than State average

State average: 85.1%

Antipsychotic medication increase 1.7%

7% better than State average

State average: 1.8%

Influenza Vaccine 95.8%

31% better than State average

State average: 73.3%

Re-hospitalized after SNF stay 30.9%

45% worse than State average

State average: 21.3%

Emergency department visits 16.6%

27% worse than State average

State average: 13.1%

Falls with major injury 2.1%

166% worse than State average

State average: 0.8%

Ability to care for self at discharge 69.0%

28% better than State average

State average: 53.7%

Successful return to home or community 58.2%

15% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

82% of new residents, usually for short-term rehab.

Typical stay 17 days

Private pay

14% of new residents, often for short stays.

Typical stay 9 - 10 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Total residents 72

Medicare

20.8% of residents

Medicaid

31.9% of residents

Private pay or other

47.2% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Hawkeye Care Center Dubuque from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 91.3% ↑ 11.5pp vs 2022

Net Patient Income -$263.4K ↑ ~$1.1M vs 2022

Payroll Costs $4.9M ↑ ~$872.0K vs 2022

Operating Margin -2.8% ↑ 14.9pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	89.6%	85.3%	82.6%	84.9%	80.7%	76.5%	77.6%	79.2%	85.0%	81.6%	70.0%	79.8%	91.3%
Beds	80	80	80	80	80	80	80	80	80	80	80	80	80
Net Income	$693,504	$288,967	$229,606	$811,806	$446,154	$338,446	$291,032	-$658,763	-$768,712	-$375,709	-$648,107	-$1,326,884	-$262,594
Gross Revenue	$5,920,203	$6,049,555	$6,128,813	$7,226,182	$7,223,579	$6,646,436	$6,600,643	$6,214,021	$7,767,347	$9,671,260	$8,404,057	$9,630,793	$9,695,784
Operating Expenses	$4,345,961	$4,624,334	$4,609,754	$4,833,244	$5,143,795	$4,933,188	$4,997,018	$6,342,860	$7,672,009	$8,466,307	$7,363,836	$8,818,143	$9,630,993
Net Patient Income	$594,593	$200,855	$236,142	$802,102	$439,431	$332,685	$280,360	-$670,052	-$783,313	-$384,076	-$644,701	-$1,323,726	-$263,398
Net Patient Revenue	$4,940,554	$4,825,189	$4,845,896	$5,635,346	$5,583,226	$5,265,873	$5,277,378	$5,672,808	$6,888,696	$8,082,231	$6,719,135	$7,494,417	$9,367,595
Payroll Costs	$2,298,321	$2,320,296	$2,350,483	$2,405,151	$2,696,972	$2,673,359	$2,869,727	$3,204,766	$3,513,990	$3,710,748	$3,009,571	$4,040,657	$4,912,704
Operating Margin %	12.0%	4.2%	4.9%	14.2%	7.9%	6.3%	5.3%	-11.8%	-11.4%	-4.8%	-9.6%	-17.7%	-2.8%
Medicare %	9.9%	10.8%	10.2%	14.9%	14.5%	10.2%	10.2%	9.2%	10.5%	8.7%	13.0%	17.0%	17.9%
Medicaid %	45.2%	48.6%	52.5%	48.4%	41.3%	45.2%	41.8%	39.5%	38.8%	43.2%	37.9%	35.5%	31.5%
Private %	44.9%	40.6%	37.3%	36.7%	44.2%	44.5%	48.0%	51.3%	50.7%	48.1%	49.2%	47.5%	50.6%
Net Patient Revenue/Day	$189	$193	$201	$227	$237	$235	$233	$245	$277	$338	$329	$321	$351
Cost/Day	$166	$185	$191	$195	$218	$220	$221	$274	$309	$354	$360	$378	$361
Avg Length of Stay	207.7 days	142.8 days	241.3 days	245.5 days	210.4 days	243.4 days	107.9 days	109.1 days	245.8 days	125.8 days	105.4 days	78.0 days	87.4 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$9.4M

Net patient income

-$263.4K

For-profit Operated by a single business entity.

Net patient revenue

$9.4M

Net patient income

-$263.4K

Other income

$804

Payroll costs

$4.9M 52.4% of net patient revenue

Other operating costs

$4.7M

Total costs

$9.6M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (82% of admissions), and a typical Medicare stay runs around 17 days.

Coverage residents most often arrive under.

Medicare 82%

Private pay 14%

Medicaid 4%

Coverage residents most often leave under.

Medicare 57%

Private pay 34%

Medicaid 10%

0.0 miles from city center Estimated distance in miles from Asbury's city center to Hawkeye Care Center Dubuque's address, calculated via Google Maps.

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The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.


Bethany Home Retirement Center	NH IL MC SNF	Dubuque (Eagle Point District)	-	66	-	69	1 Bed / 2 Bed
Friendship Village	NH AL IL MC SNF	Waterloo	-	72	-	52	2 Bed / 3 Bed
Prairie Vista Village	NH AL IL SNF	South Altoona	-	68	A	29	-
St Francis Manor	NH AL HOS SNF	Grinnell	-	78	-	82	-
Hawkeye Care Center Dubuque	NH AL MC PC RC SNF	Asbury	-	80	-	52	-

Nursing Home Explorer

Is Hawkeye Care Center Dubuque in a walkable area?

Hawkeye Care Center Dubuque has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Hawkeye Care Center Dubuque?

According to IA state health department records, Hawkeye Care Center Dubuque's license number is 310463.

When does Hawkeye Care Center Dubuque's license expire?

According to IA state health department records, Hawkeye Care Center Dubuque's license expires on February 1, 2027.

What is the occupancy rate at Hawkeye Care Center Dubuque?

Hawkeye Care Center Dubuque's occupancy is 89%.

Are pets allowed at Hawkeye Care Center Dubuque?

No, Hawkeye Care Center Dubuque has a no-pet policy.

What is the best email address for Hawkeye Care Center Dubuque?

The team at Hawkeye Care Center Dubuque can be reached at tlong@hawkeyecare.com.

Does Hawkeye Care Center Dubuque operate as a for-profit or non-profit?

Hawkeye Care Center Dubuque is registered as a for-profit in IA.

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Hawkeye Care Center Dubuque

Overview of Hawkeye Care Center Dubuque

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Staffing & Medical

Additional Services

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Hawkeye Care Center Dubuque

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2024

Breakdown of citation severity (last 2 years)

Citations history (last 2 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

109 Certified Nursing Assistant

26 Registered Nurse

34 Physical Therapist

10 Licensed Practical Nurse

4 Clinical Nurse Specialist

3 Speech Language Pathologist

1 Administrator

1 Nurse Practitioner

2 Mental Health Service Worker

3 Respiratory Therapy Technician

5 Physical Therapy Aide

3 Physical Therapy Assistant

1 RN Director of Nursing

1 Dental Services Staff

2 Occupational Therapy Aide

3 Qualified Social Worker

1 Other Dietary Services Staff

1 Occupational Therapy Assistant

1 Medical Director

1 Medication Aide/Technician

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

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