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Assisted Living in Suwanee

Heartis Suwanee

Assisted Living in Suwanee

Heartis Suwanee

Overview of Heartis Suwanee

Proving its exceptional quality with recognition from US News and World Report as the Best Assisted Living and Best Memory Care in 2024, Heartis Suwanee set in the peaceful Suwanee Dam Road, Suwanee, GA, is a renowned senior living community that offers assisted living, independent living, and memory care. Live a comfortable and secure retirement with carefully designed and elegant accommodations ranging from studio to two-bedroom apartments. Dedicated to delivering top-tier care and assistance, Heartis Suwanee ensures seniors’ needs and interests are well-cared for.

Play a variety of games with friends and utilize the incredible amenities of Heartis Suwanee for leisure and wellness. With flexible dining options, residents enjoy healthy and tasty meals at their preferred schedule for dietary satisfaction. Heartis Suwanee is ideal for seniors seeking adventures in their golden years with its inviting spaces.

(770) 614-6601

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 102
Bed community size
102-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
6 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 58 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: B- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Details

Facility TypeAssisted Living Community
StatusLicensed
IssuanceApril 25, 2019
CountyGwinnett

Ownership & Operating Entity

Heartis Suwanee is administrated by Drew Williams.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactBusiness Manager, Customer Contact

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Heartis Suwanee

Independent Living Assisted Living Memory Care

Contact Heartis Suwanee

Inspection History

In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.

18 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Georgia average: 15 visits/inspections

Latest inspection

Date March 13, 2025
Complaint Investigation

19 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Georgia average: 21 deficiencies

Inspection Report Summary for Heartis Suwanee

The most recent inspection on March 13, 2025, found no deficiencies. Prior inspections showed a mix of results, with some substantiated complaints related mainly to staff training, medication administration, and documentation issues. Earlier reports cited deficiencies such as failure to ensure staff had required emergency certifications and background checks, medication errors including failure to notify physicians, and falsified training documentation for medication aides. Several complaint investigations were unsubstantiated, though some substantiated cases involved medication errors and staff training lapses; no fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history shows some recurring issues with staff training and medication management, but recent inspections indicate improvement in compliance.

Compare Assisted Living around Suwanee The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.

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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Suwanee102No 58 Studio / 1 Bed / 2 Bed6B-Drew Williams1819
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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Suwanee74Yes 15 Studio / 1 Bed / 2 Bed10-Kelsey Larios108
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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

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Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Johns Creek-Yes 39 Studio / 1 Bed / 2 Bed---00

Living Spaces & Floor Plans

Heartis Suwanee3
Heartis Suwanee2
Heartis Suwanee1
Heartis Suwanee

Places of interest near Heartis Suwanee

Address 0.8 miles from city center Info Estimated distance in miles from Suwanee's city center to Heartis Suwanee's address, calculated via Google Maps.

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for Georgia Seniors

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Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled, Georgia resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High rural demand; waitlists possible.

Respite Care Program

Georgia NFCSP Respite

Caregiver of someone 60+ (or with dementia), Georgia resident.

No strict limit; prioritizes low-income.

Not applicable.

Focus on metro and rural balance.

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+, Georgia resident, functionally impaired, at risk of nursing home placement.

No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.

Not specified; need-based.

Non-Medicaid; AAA-managed.

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled, Georgia resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).

$9,430 (individual), $14,130 (couple).

Three tiers; entitlement benefit.

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+, Georgia resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited areas (e.g., Macon, Augusta).

Senior Community Service Employment Program (SCSEP)

Georgia SCSEP (Federally Funded, State-Administered)

Age 55+, unemployed, low-income, Georgia resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

~1,200 slots; prioritizes veterans, rural residents.

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled, Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.

~$914/month (SSI level); QIT allowed.

$2,000 (individual), $3,000 (couple).

Enhanced primary care model; statewide via 12 sites.

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled, Georgia resident, in approved facility, low-income/SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~$20-$489/month based on facility type.

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