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Assisted Living Home

Hearts at Millwood Assisted Living

Assisted Living Home

Hearts at Millwood Assisted Living

416 Millwood Dr, Millbrae, CA 94030 View map
Overview of Hearts at Millwood Assisted Living

Hearts at Millwood Assisted Living is an exceptional residential care facility nestled in the heart of Millbrae, California. They pride themselves on cultivating an environment that radiates kindness, joy, and a profound commitment to the well-being of their residents. What truly sets them apart is their unwavering dedication to building strong relationships within the community. As a family-owned facility, they go above and beyond to create a sense of warmth. This genuine approach creates an atmosphere of trust and camaraderie.

With constant nursing supervision, the home ensures that residents receive the highest level of care and attention. Their team of compassionate healthcare professionals works tirelessly to ensure the physical and emotional well-being of each resident. Moreover, the facility is thoughtfully designed to be wheelchair accessible, promoting ease of movement and enhancing overall comfort. From creating a stimulating environment that nurtures the mind to fostering opportunities for genuine human connection, every aspect of their care is tailored to promote a vibrant lifestyle.

(650) 777-8166

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 6

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 83.3%
Residents per day 5
Occupancy rate
83.3%
Residents per day
5
Bed community size
6-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
5 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 75 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
83%
14% higher than California average

California average: 73%

Occupied beds
5 / 6
Average residents 87 per day

License details

Facility type
Residential Care Elderly
Status Licensed
Issuance June 3, 2020
County: SAN MATEO

Ownership & operating entity

Hearts at Millwood Assisted Living is legally operated by HEARTS AT MILLWOOD RCFE INC.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Hearts at Millwood Assisted Living

Assisted Living Memory Care
Contact Hearts at Millwood Assisted Living

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

4 visits

California average: 16 visits

Breakdown by visit type

1 total complaint visit

3 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

13 total complaint visits

7 other visits

1 complaint investigation

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections

California average: 4 official inspections

8 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 10 citations

2 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

6 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Latest inspection

Date:June 4, 2025
Type:Annual Inspection

9 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Hearts at Millwood Assisted Living

Most inspections found some deficiencies, though several complaint investigations were unsubstantiated. The most recent report from June 4, 2025, showed no deficiencies and found the facility in compliance with safety and regulatory standards. Earlier reports cited issues such as missing physician orders for bed rails, incomplete staff medication training, incomplete hospice and medical assessments, and a past violation for exceeding licensed capacity that posed an immediate safety risk. Civil penalties were assessed in 2022 for staff working without required criminal record clearances, and minor safety concerns like a missing grab bar in a shower were noted in 2023. The facility’s record shows improvement over time, with the latest inspection clean and no enforcement actions currently active.

Compare Assisted Living around Millbrae The information below is reported by the California Department of Social Services and Department of Public Health.

The Magnolia of Millbrae
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Millbrae
180
A+
89
76.1%
3
1
0
26
MAGNOLIA OF MILLBRAE, INC.
1 Bed / 2 Bed
Cadence Millbrae by Cogir
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Millbrae
165
-
93
95.2%
3
17
9
7
1201 BROADWAY-OPERATOR LLC;CADENCE SL MILLBRAE LLC
Studio / 1 Bed
Hearts at Millwood Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Millbrae
6
-
75
83.3%
4
1
2
5
HEARTS AT MILLWOOD RCFE INC
Private Rooms / Semi-Private Rooms
Golden Age Care
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Millbrae
6
-
91
100.0%
3
-
8
21
GOLDEN AGE, INC
Private Rooms / Semi-Private Rooms
Millbrae Paradise Retirement Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Millbrae
6
-
51
100.0%
1
-
0
2
SZB LLC
Private Rooms

Places of interest near Hearts at Millwood Assisted Living

Address 1.6 miles from city center — 3.9 miles to nearest hospital (Kaiser Permanente South San Francisco Medical Center)

Address 416 Millwood Dr, Millbrae, CA 94030

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Guides for Better Senior Living

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Financial Aid for California Seniors

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.