Hearts at Millwood Assisted Living
Hearts at Millwood Assisted Living is an Assisted Living Home in California
Hearts at Millwood Assisted… is an Assisted Living Home in California
Hearts at Millwood Assisted Living
Hearts at Millwood Assisted Living is an Assisted Living Home in California
Hearts at Millwood Assisted… is an Assisted Living Home in California
Hearts at Millwood Assisted Living is an exceptional residential care facility nestled in the heart of Millbrae, California. They pride themselves on cultivating an environment that radiates kindness, joy, and a profound commitment to the well-being of their residents. What truly sets them apart is their unwavering dedication to building strong relationships within the community. As a family-owned facility, they go above and beyond to create a sense of warmth. This genuine approach creates an atmosphere of trust and camaraderie.
With constant nursing supervision, the home ensures that residents receive the highest level of care and attention. Their team of compassionate healthcare professionals works tirelessly to ensure the physical and emotional well-being of each resident. Moreover, the facility is thoughtfully designed to be wheelchair accessible, promoting ease of movement and enhancing overall comfort. From creating a stimulating environment that nurtures the mind to fostering opportunities for genuine human connection, every aspect of their care is tailored to promote a vibrant lifestyle.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
This home usually has availability
Lower occupancy suggests more openings may be available.
About this community
California average: 72%
LICENSED
Additional licensing details
Ownership & operating entity
Hearts at Millwood Assisted Living is legally operated by HEARTS AT MILLWOOD RCFE INC.
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Hearts at Millwood Assisted Living
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
4 visits
California average: 14 visits
Breakdown by visit type
1 total complaint visit
3 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
12 total complaint visits
7 other visits
Show Inspection Reports
1 complaint investigation
Investigations can have many visits.
California average: 10 complaint investigations
4 official inspections
California average: 4 official inspections
8 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 9 citations
2 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
6 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Inspection Report Summary for Hearts at Millwood Assisted Living
Hearts at Millwood Assisted Living (facility number 415601085) has consistently demonstrated a strong baseline of health‑safety compliance, particularly during the 07/07/2021 annual inspection, which noted that all residents and staff were fully vaccinated against COVID‑19, that PPE supplies were adequate, and that all visitor protocols and emergency supplies met regulatory standards. No deficiencies were cited, and the administrator received a copy of the report at the conclusion of the visit.
However, subsequent inspections revealed recurring compliance gaps. The 08/11/2022 case‑management visit identified that two staff members were working without the required criminal‑record clearance, resulting in civil penalties and a citation for failure to maintain proper employee clearances. In the 05/22/2023 annual inspection, a safety deficiency was noted: a grab bar was missing from the shower stall in room 5, posing a risk to residents. The facility was given a plan of correction with a 06/05/2023 deadline, and by the 06/06/2023 follow‑up, the grab bar had been installed and additional safety improvements—such as a low gate around the rear crawl space and repositioning a half‑bed rail—were documented. Nevertheless, the review highlighted that the required hospice care plan for terminally ill residents was incomplete, and proof of the mandated $1 million per incident liability insurance had not yet been submitted.
The pattern across these visits shows a facility that quickly addresses physical safety deficiencies once identified but continues to struggle with administrative compliance—particularly with staff background checks, documentation of liability insurance, and completion of hospice care plans. The facility’s small size (six residents, five census) may contribute to these oversight challenges, yet the prompt corrective actions suggest a willingness to meet regulatory expectations when notified. Continued monitoring will be essential to ensure that both safety standards and administrative requirements are consistently met.
Comparison Chart
The information below is reported by the California Department of Social Services and Department of Public Health.Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Places of interest near Hearts at Millwood Assisted Living
1.6 miles from city center
416 Millwood Dr, Millbrae, CA 94030
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Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
-
General:
Age 65+, California resident, Medi-Cal eligible, nursing home risk. -
Income Limits (2025):
~$2,829/month (300% FBR, individual). -
Asset Limits:
$2,000 (individual), $3,000 (couple).
-
CA Specifics:
County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
-
General:
Age 65+, California resident, Medicaid-eligible or low-income.
-
Income Limits:
~$1,732/month (individual, Medi-Cal threshold).
-
Asset Limits:
$2,000 (individual).
-
CA Specifics:
Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
-
General:
Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
-
Income Limits:
~$2,829/month (300% FBR, individual).
-
Asset Limits:
$2,000 (individual).
-
CA Specifics:
Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
-
General:
Age 62+, California resident, own and live in home, 40% equity.
-
Income Limits (2025):
~$51,500/year (household, adjusted annually).
-
Asset Limits:
Equity-based; no strict asset cap.
-
CA Specifics:
Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
-
General:
Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
-
Income Limits:
~$2,829/month (300% FBR, individual).
-
Asset Limits:
$2,000 (individual).
-
CA Specifics:
Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
-
General:
Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
-
Income Limits:
No strict limit; cost-sharing above ~$2,500/month threshold.
-
Asset Limits:
Not applicable; need-based.
-
CA Specifics:
High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
-
General:
Age 60+ priority, California resident, low-income, utility/heating need.
-
Income Limits (2025):
~$2,510/month (200% of poverty level, individual).
-
Asset Limits:
Not applicable; income-focused.
-
CA Specifics:
High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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