Occupancy rate
56%
Lower than the Indiana average: 68.1%Heritage Assisted Living of Union City
Assisted Living · Indiana, IN
Heritage Assisted Living of Union City
Assisted Living · Indiana, IN
Heritage Assisted Living of Union City accepts Medicaid.
Heritage Assisted Living of Union City is a 52-bed for-profit assisted living and memory care community at 204 Staudt Drive in Union City, Indiana. Licensed in January 2024 and operated by AHP Union City AL, LLC, the facility is administered by Nicole Fenton, with Margaret Mote serving as Director of Nursing. The community serves eastern Indiana with services including assisted living, respite care, and short-term rehabilitation.
The community operates under a state-licensed residential model providing 24-hour medical oversight and localized healthcare coordination. While the facility does not hold federal CMS star ratings, current 2026 filings show that the community maintains a citations-per-inspection rate of zero based on its most recent standard health and safety surveys. Occupancy is approximately 56%, with 29 of 52 beds currently filled, reflecting a building census typical of a newly established facility. For eligible residents, the facility accepts Medicaid and features a moderately walkable location with a Walk Score of 67.
Direct support is provided 24/7 by a professional team of licensed nurses and Certified Nursing Assistants (CNAs). The clinical model focuses on personalized care plans, though regulatory records indicate recurring themes in medication documentation and service plan signatures that have led to leadership changes and system updates. To ensure safety, the facility coordinates specialized memory care and rehabilitative services, with all suites equipped for 24-hour monitoring and rapid staff response. Clinical oversight was reinforced following the termination of previous leadership in late 2024 to address staff qualification and medication administration protocols.
The facility features private and semi-private residential floor plans designed for safety and ease of navigation. All-inclusive monthly services cover three daily meals, housekeeping, and personal laundry.
Shared community spaces include communal dining areas and social lounges designed to foster resident engagement. The social calendar is managed by on-site staff and includes recreational programming, wellness activities, and community outings. For medical appointments and local errands, the facility provides scheduled transportation to ensure continued access to the Union City area.
Those seeking a newly established residential option with Medicaid-eligible placement in eastern Indiana may find this environment appropriate. Interested individuals should contact the administrator directly to discuss current medication management protocols and staff certification practices to assess the 2026 quality performance firsthand.
52-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
2 years in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 67 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Occupancy
Lower than the Indiana average: 68.1%Occupied beds
29 / 52
Average residents per home in Indiana
70 per day
Facility TypeAssisted Living / Residential Care Facility (rcf)
IssuanceJanuary 8, 2024
ExpirationJuly 31, 2025
License Number24-015887-1
Heritage Assisted Living of Union City is legally operated by Ahp Union City Al, Llc, and administrated by Nicole Fenton.
Profit StatusProfit
Residential
52 units
Total beds
52 units
Staffing
Key information about the people who lead and staff this community.
Director of NursingMARGARET MOTE
Accept Medicaid
Rehabilitation Services
Respite Care
Short-Term Rehab
Licensed Nurses/CNAs
24-Hour Staffing
Operating HoursMon-Fri: 9 AM - 5 PM EST, Sat-Sun: Closed
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Since 2024 · 2 years of data
9 deficiencies
4 complaints
5 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Indiana state average
Overall vs. IN average
1 Worse
Metrics worse than Indiana average:
• Inspection deficiency rate (116% above) 8 Better Metrics better than Indiana average:
• Total deficiencies (75% below)
• Deficiencies per year (75% below)
• Deficiencies per inspection (5% below)
• Total visits (74% below)
• Inspections with deficiencies (43% below)
• Inspections (62% below)
• Total complaints (20% below)
• Complaints per year (20% below)
• Inspection deficiency rate (116% above) 8 Better Metrics better than Indiana average:
• Total deficiencies (75% below)
• Deficiencies per year (75% below)
• Deficiencies per inspection (5% below)
• Total visits (74% below)
• Inspections with deficiencies (43% below)
• Inspections (62% below)
• Total complaints (20% below)
• Complaints per year (20% below)
Latest Inspection
June 26, 2025
Complaint Investigation
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 9 | 36 | This facility has 75% fewer total deficiencies than a typical Indiana assisted living residence (9 vs. IN avg 36).↓ 75% better |
|
Deficiencies per year
Average deficiencies per year since 2024.
| 4.5 | 18 | This facility has 75% fewer deficiencies per year than a typical Indiana assisted living residence (4.5 vs. IN avg 18).↓ 75% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.8 | 1.9 | This facility has 5% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.8 vs. IN avg 1.9).↓ 5% better |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 5 | 19 | This facility has 74% fewer total visits than a typical Indiana assisted living residence (5 vs. IN avg 19).↓ 74% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 4 | 7 | This facility has 43% fewer inspections with deficiencies than a typical Indiana assisted living residence (4 vs. IN avg 7).↓ 43% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 80% | 37% | This facility has 43 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (80% vs. IN avg 37%).↑ 43% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 5 | 13 | This facility has 62% fewer inspections than a typical Indiana assisted living residence (5 vs. IN avg 13).↓ 62% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 5 | This facility has 20% fewer total complaints than a typical Indiana assisted living residence (4 vs. IN avg 5).↓ 20% better |
|
Complaints per year
Average complaints per year since 2024.
| 2 | 2.5 | This facility has 20% fewer complaints per year than a typical Indiana assisted living residence (2 vs. IN avg 2.5).↓ 20% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 26, 2025, cited a deficiency related to medication administration documentation, which led to a resident receiving duplicate doses of a controlled pain medication. Earlier inspections showed a mix of deficiencies including staffing issues, unsigned service plans, use of unpasteurized eggs, incomplete TB testing, and medication administration by unqualified personnel, with one substantiated complaint resulting in termination of the Director of Nursing. The main themes across reports involved medication management and documentation, resident service plan signatures, and staff qualifications. Several complaint investigations were unsubstantiated, except for those involving medication errors and staff certification, which were substantiated and addressed. The facility’s inspection history shows ongoing challenges in medication administration and documentation, with some corrective actions taken but no clear pattern of consistent improvement.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near Heritage Assisted Living of Union City
1159.5 miles from city center
Estimated distance in miles from Union City's city center to Heritage Assisted Living of Union City's address, calculated via Google Maps.
Calculate Travel Distance to Heritage Assisted Living of Union City
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Financial Assistance for
Assisted Living in Indiana
Heritage Assisted Living of Union City is located in UNION CITY, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Compare Assisted Living around Indiana
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Union City | 52 | No | 67 | - | 2 | 55.8% | - | Nicole Fenton | Ahp Union City Al, LLC | Margaret Mote | 5 | 4 | 9 | 1.8 |
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
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Frequently Asked Questions about Heritage Assisted Living of Union City
Who is the Director of Nursing at Heritage Assisted Living of Union City?
Margaret Mote is the Director of Nursing at Heritage Assisted Living of Union City.
Who is the owner of Heritage Assisted Living of Union City?
The legal owner and operator of Heritage Assisted Living of Union City is Ahp Union City Al, Llc.
Is Heritage Assisted Living of Union City in a walkable area?
Heritage Assisted Living of Union City has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Heritage Assisted Living of Union City?
According to IN state health department records, Heritage Assisted Living of Union City's license number is 24-015887-1.
When does Heritage Assisted Living of Union City's license expire?
According to IN state health department records, Heritage Assisted Living of Union City's license expires on July 31, 2025.
What is the occupancy rate at Heritage Assisted Living of Union City?
Heritage Assisted Living of Union City's occupancy is 56%.
Who is the administrator of Heritage Assisted Living of Union City?
Nicole Fenton is the administrator of Heritage Assisted Living of Union City.
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