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Chapters Living of South Bend
Memory Care & Assisted Living · South Bend, IN
Exterior view of the Chapters Living facility in South Bend Outdoor seating area with sofas and greenery Bright hallway with seating area and artwork An interior common area with chairs and artwork

Chapters Living of South Bend

Memory Care & Assisted Living · South Bend, IN
955 Hickory Rd, South Bend, IN 46615 View map Calculator: See prices in your area
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Overview of Chapters Living of South Bend

Located in the neighborhood of Hickory Road of South Bend, Indiana, the Chapters Living of South Bend is a prominent living community that offers assisted living and memory care depending on the needs of its residents. The community offers a spacious yet cozy accommodations with several floor plans suited for the tastes of its residents. Aside from customized care plans, it offers also a program that is devised to treat Dementia and Alzheimer’s Disease with the aid of evidence-based techniques.

Dedicated to ensuring its residents to live life to the fullest, the community offers a wide range of amenities such as dining, social activities, neighborhoods, health and wellness, and a salon or barbershop to provide an exceptional living experience. Meet new people with the same interests and build lasting relationships. With its commitment to fostering a caring and inclusive environment, seniors can never go wrong with Chapters Living of South Bend.

Facility Direct Line (574) 314-5369
Facility Direct Line (574) 314-5369
Bed community size
42-bed community Rank #416 / 435Bed count — State benchmarkedThis home is ranked 416th out of 435 homes in Indiana for Bed Count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
1 year in operation Rank #132 / 407Years in operation — State benchmarkedThis home is ranked 132nd out of 407 homes in Indiana for Years In Operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 56 / 100 Rank #172 / 587Walk Score — State benchmarkedThis home is ranked 172nd out of 587 homes in Indiana for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
36%
Rank #397 / 425Occupancy rate — State benchmarkedThis home is ranked 397th out of 425 homes in Indiana for Occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 425. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Indiana average: 68.1%
Occupied beds
15 / 42
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceNovember 1, 2024
ExpirationOctober 31, 2026
License Number24-016149-3

Ownership & Operating Entity

Chapters Living of South Bend is legally operated by Ellipse South Bend Mc Opco, and administered by Alicia Sieplinga.

Profit StatusFor-profit

Type Of Units

Residential
42 units
Total beds
42 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingMattie Singleton

Contact Information

Fax(812) 682-4676

Contact Chapters Living of South Bend

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2024 · 2 years of data 9 deficiencies 1 complaint 4 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

10 points above the Indiana average for assisted living residences (83/100)

Rank #53 / 392 in Indiana Inspection Score — State benchmarked This home is ranked 53rd out of 392 homes in Indiana for Inspection Score. Shows this facility's inspection score compared to the Indiana average among 392 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 93 out of 100. Letter grade A. 10 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Indiana state average
Overall vs. IN average 2 Worse Metrics worse than Indiana average:
• Deficiencies per inspection (21% above)
• Inspection deficiency rate (35% above) 7 Better Metrics better than Indiana average:
• Total deficiencies (75% below)
• Deficiencies per year (75% below)
• Inspections with deficiencies (71% below)
• Inspections (85% below)
• Total complaints (80% below)
• Complaints per year (80% below)
• Complaint visits (75% below)
Latest Inspection July 2, 2025 Follow Up

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 936 This facility has 75% fewer total deficiencies than a typical Indiana assisted living residence (9 vs. IN avg 36).↓ 75% better Rank #57 / 317 Total deficiencies — State benchmarked This home is ranked 57th out of 317 homes in Indiana for Deficiencies. Shows this facility's deficiencies compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Info Average deficiencies per year since 2024. 4.518 This facility has 75% fewer deficiencies per year than a typical Indiana assisted living residence (4.5 vs. IN avg 18).↓ 75% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.31.9 This facility has 21% more deficiencies per inspection than a typical Indiana assisted living residence (2.3 vs. IN avg 1.9).↑ 21% worse Rank #230 / 317 Deficiencies per inspection — State benchmarked This home is ranked 230th out of 317 homes in Indiana for Deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 419 This facility has had 79% fewer total visits than the Indiana average (4 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 79% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 27 This facility has 71% fewer inspections with deficiencies than a typical Indiana assisted living residence (2 vs. IN avg 7).↓ 71% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 50%37% This facility has 13 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (50% vs. IN avg 37%).↑ 13% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 213 This facility has 85% fewer inspections than a typical Indiana assisted living residence (2 vs. IN avg 13).↓ 85% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 15 This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 293 Total complaints — State benchmarked This home is ranked 1st out of 293 homes in Indiana for Total complaints. Shows this facility's total complaints compared to the Indiana average among 293 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2024. 0.52.5 This facility has 80% fewer complaints per year than a typical Indiana assisted living residence (0.5 vs. IN avg 2.5).↓ 80% better
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 28 This facility has 75% fewer complaint visits than a typical Indiana assisted living residence (2 vs. IN avg 8).↓ 75% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • May 1, 2025 complaint investigation substantiated failures to timely report falls, elopements, and abuse for 3 residents, including physical abuse by multiple staff members.
  • July 2, 2025 follow-up survey found all prior complaints corrected and the facility in compliance with state regulations.
  • August 13, 2024 initial licensure survey found 7 deficiencies including lack of CPR/First Aid certified staff, missing pre-admission evaluations, and absent dietary oversight.
Show Inspection Reports

What does this home offer?

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Building Type: Two-story

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Fitness and Recreation

Places of interest near Chapters Living of South Bend

Address 3.4 miles from city center Info Estimated distance in miles from South Bend's city center to Chapters Living of South Bend's address, calculated via Google Maps. — 1.18 miles to nearest hospital (Edison Lakes Medical Center)

Calculate Travel Distance to Chapters Living of South Bend

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Address

Compare Memory Care around Indianapolis

The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Traditions at Solana
MC
AL
IL
RC
Indianapolis (Washington Township)
150
Facility 150
IN AVG 116
Rank #87 / 435
Yes
16
Facility 16
IN AVG 37
Rank #420 / 587
Studio / 1 Bed / 2 Bed
1
Facility 1
IN AVG 8
Rank #132 / 407
 56.7% -Ty WarnerVop Solana LLCShavonda Taylor
98
Facility 98
IN AVG 83
Rank #10 / 392
7
1
Facility 1
IN AVG 5
Rank #1 / 293
7
Facility 7
IN AVG 36
Rank #42 / 317
0.9
Facility 0.9
IN AVG 1.9
Rank #38 / 317
Woodland Terrace of Danville
MC
AL
IL
Danville
141
Facility 141
IN AVG 116
Rank #106 / 435
No
19
Facility 19
IN AVG 37
Rank #399 / 587
Studio / 1 Bed / 2 Bed / Cottage
18
Facility 18
IN AVG 8
Rank #67 / 407
 42.6% A+Breann HigginsWell Npsl Tenant, LLCMichael Mcglasson
88
Facility 88
IN AVG 83
Rank #99 / 392
7
3
Facility 3
IN AVG 5
Rank #101 / 293
14
Facility 14
IN AVG 36
Rank #86 / 317
1.8
Facility 1.8
IN AVG 1.9
Rank #107 / 317
Independence Village of Zionsville West (Anson)
MC
AL
IL
Zionsville (Whitestown)
91
Facility 91
IN AVG 116
Rank #283 / 435
Yes
46
Facility 46
IN AVG 37
Rank #233 / 587
Studio / 1 Bed / 2 Bed
19
Facility 19
IN AVG 8
Rank #58 / 407
 62.6% A+James Gepp Jr.6800 Central Tenant LLCTawanna Youree
91
Facility 91
IN AVG 83
Rank #71 / 392
7
2
Facility 2
IN AVG 5
Rank #45 / 293
13
Facility 13
IN AVG 36
Rank #80 / 317
1.6
Facility 1.6
IN AVG 1.9
Rank #104 / 317
Chapters Living of South Bend
MC
AL
South Bend (Mckinley Terrace)
42
Facility 42
IN AVG 116
Rank #416 / 435
No
56
Facility 56
IN AVG 37
Rank #172 / 587
-
1
Facility 1
IN AVG 8
Rank #132 / 407
 35.7% -Alicia SieplingaEllipse South Bend Mc OpcoMattie Singleton
93
Facility 93
IN AVG 83
Rank #53 / 392
2
1
Facility 1
IN AVG 5
Rank #1 / 293
9
Facility 9
IN AVG 36
Rank #57 / 317
2.3
Facility 2.3
IN AVG 1.9
Rank #230 / 317
The Forum at the Crossing
MC
IL
RC
Indianapolis (Washington Township)
30
Facility 30
IN AVG 116
Rank #431 / 435
Yes
43
Facility 43
IN AVG 37
Rank #257 / 587
1 Bed / 2 Bed
39
Facility 39
IN AVG 8
Rank #24 / 407
 83.3% A+Larry DiersingSnh Indy Tenant LLCChristina Johnson
95
Facility 95
IN AVG 83
Rank #38 / 392
3
1
Facility 1
IN AVG 5
Rank #1 / 293
7
Facility 7
IN AVG 36
Rank #42 / 317
1.4
Facility 1.4
IN AVG 1.9
Rank #133 / 317
View all Nearby Homes

Financial Assistance for
Memory Care in Indiana

Chapters Living of South Bend is located in South Bend, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

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Frequently Asked Questions about Chapters Living of South Bend

What neighborhood is Chapters Living of South Bend in?

Chapters Living of South Bend is in the McKinley Terrace neighborhood of South Bend.

Who is the Director of Nursing at Chapters Living of South Bend?

Mattie Singleton is the Director of Nursing at Chapters Living of South Bend.

Who is the owner of Chapters Living of South Bend?

Chapters Living of South Bend is legally operated by Ellipse South Bend Mc Opco, and administered by Alicia Sieplinga.

Is Chapters Living of South Bend in a walkable area?

Chapters Living of South Bend has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Chapters Living of South Bend?

According to IN state health department records, Chapters Living of South Bend's license number is 24-016149-3.

When does Chapters Living of South Bend's license expire?

According to IN state health department records, Chapters Living of South Bend's license expires on October 31, 2026.

What is the occupancy rate at Chapters Living of South Bend?

Chapters Living of South Bend's occupancy is 36%.

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