Heritage at Deer Creek
Assisted Living & Memory Care · New Berlin, WI

Heritage at Deer Creek

Assisted Living & Memory Care · New Berlin, WI

Overview of Heritage at Deer Creek

Situated on South 147th Street, New Berlin, WI is the distinguished senior living community of Heritage at Deer Creek providing assisted living and memory care. The community also features an enhanced assisted living program to provide the utmost care and assistance for seniors’ ever-changing needs. Live in comfort and luxury with specially designed and snug studio, one-bedroom, and two-bedroom residences.

For individuals with Alzheimer’s and related dementia, the community utilizes innovative and state-of-the-art technologies including MapHabit, TrueLoo, and Vayvar Care to ensure their safety and enhance cognition. Participate in fun activities and engaging programs for a happy and active lifestyle. With healthy and delicious meals catering to dietary needs and preferences. Heritage at Deer Creek is ideal for seniors looking to optimize their independence with extensive amenities and excellent services.

Types of Care at Heritage at Deer Creek

Assisted Living Memory Care
Bed community size
43-bed community Rank #334 / 498Bed count — State benchmarkedThis home is ranked 334th out of 498 homes in Wisconsin. Shows this facility's certified or reported bed count compared to other Wisconsin SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
26 years in operation Rank #37 / 330Years in operation — State benchmarkedThis home is ranked 37th out of 330 homes in Wisconsin. Shows how long this facility has been in operation compared to other Wisconsin SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 46 / 100 Rank #261 / 581Walk Score — State benchmarkedThis home is ranked 261st out of 581 homes in Wisconsin. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Wisconsin SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
77%
Rank #184 / 404Occupancy rate — State benchmarkedThis home is ranked 184th out of 404 homes in Wisconsin. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 404. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Wisconsin average: 70%
Occupied beds
33 / 43
Average residents per home in Wisconsin 54 per day

License Details

Facility TypeCertified
IssuanceJanuary 15, 2011
CountyWaukesha

Client group served

Public Funding
Hcbs Compliant

Ownership & Operating Entity

Heritage at Deer Creek is legally operated by Milo Pinkerton, and administrated by Heritage 2 LLC.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJacqueline Schuster

Therapy & Rehabilitation

2 services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Enhanced Assisted Living

Amenities & Lifestyle

Open-Concept And Private Dining Rooms
Serene Outdoor Walking Path
Cozy Sun Rooms For Relaxation
Salon/Barbershop
Outdoor Patios And Courtyard
Respite Room For Short-Term Stays
Spa Rooms With Tub And Walk-In Shower
Spacious Activity Room
Full-Service Laundry
Coordinated Activities And Outings
Operating HoursMonday to Friday: 8am-8pm, Weekend: 10am – 5pm

Pricing & Financial Information

Studio$5,095 per month
1 Bedroom$5,795 per month
2 Bedroom$6,795 per month
Enhanced Assisted Living Studio$5,495 per month

Dining & Nutrition

Food DescriptionThree meals per day, specialized diets and snacks are provided.

Rate Information (WI)

Monthly Rate Range $4,895 - $6,795

Contact Heritage at Deer Creek

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data 2 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 0 Worse No metrics in this bucket. 2 Better Metrics better than Wisconsin average:
• Total deficiencies (83% below)
• Deficiencies per year (83% below)
Latest Inspection June 13, 2024 Monitoring

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 212 This facility has 83% fewer total deficiencies than a typical Wisconsin assisted living residence (2 vs. WI avg 12).↓ 83% better
Deficiencies per year Info Average deficiencies per year since 2023. 0.74 This facility has 83% fewer deficiencies per year than a typical Wisconsin assisted living residence (0.7 vs. WI avg 4).↓ 83% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on June 13, 2024, found no deficiencies at Heritage at Deer Creek. Earlier inspections included a substantiated complaint investigation in February 2024, where inspectors cited a failure to ensure tenant health and safety during an emergency, resulting in a $900 fine and special orders to improve emergency preparedness. This issue involved a delayed staff response to a tenant’s call for help, which unfortunately led to the tenant’s death. Prior to that, a November 2023 licensing visit found no deficiencies. The facility appears to have addressed the cited issues, as indicated by the clean monitoring visit in June 2024.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

What does this home offer?

Pets allowed icon
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Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 255 / 303 / 320 / 558 / 798 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Fitness and recreation icon
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Fitness and Recreation

Living Spaces & Floor Plans for Heritage at Deer Creek

Heritage At Deer Creek1
Heritage At Deer Creek3 2
Heritage At Deer Creek2 2

Places of interest near Heritage at Deer Creek

Address 1.2 miles from city center Info Estimated distance in miles from New Berlin's city center to Heritage at Deer Creek's address, calculated via Google Maps. — 5.69 miles to nearest hospital (Children's Hospital of Wisconsin Asthma/Allergy and Clinical Immunology)

Calculate Travel Distance to Heritage at Deer Creek

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Address

Financial Assistance for
Assisted Living in Wisconsin

Heritage at Deer Creek is located in New Berlin, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

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The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.

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AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

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MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

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Heritage at Deer Creek
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

New Berlin43Yes 46 Studio / 1 Bed / 2 Bed26 76.7% A+Heritage 2 LLCMilo Pinkerton3220.7

Frequently Asked Questions about Heritage at Deer Creek

Who is the owner of Heritage at Deer Creek?

The legal owner and operator of Heritage at Deer Creek is Milo Pinkerton.

Is Heritage at Deer Creek in a walkable area?

Heritage at Deer Creek has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Heritage at Deer Creek?

Heritage at Deer Creek's occupancy is 77%.

Who is the administrator of Heritage at Deer Creek?

Heritage 2 Llc is the administrator of Heritage at Deer Creek.

How many beds does Heritage at Deer Creek have?

Heritage at Deer Creek has 43 beds.

Are there photos of Heritage at Deer Creek?

Yes — there are 26 photos of Heritage at Deer Creek in the photo gallery on this page.

What is the address of Heritage at Deer Creek?

Heritage at Deer Creek is located at 3585 S 147th St, New Berlin, WI 53151, United States.

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