The Waterford at Westover Hills
Assisted Living & Memory Care · Bexar County, TX
The Waterford at Westover Hills
Assisted Living & Memory Care · Bexar County, TX
Overview of The Waterford at Westover Hills
Residing in the enticing town of San Antonio, TX, the Waterford at Westover Hills is an idyllic senior living community that provides assisted living and memory care services. Spacious and comfortable accommodations with varying floor plans including studio, one-bedroom, and two-bedroom are available for its residents. The community ensures round-the-clock care and support to provide the highest quality of service that every senior deserves. Those with cognitive conditions like Alzheimer’s disease and dementia undergo a specialized program called Magnolia Trails providing a safe and home-like environment for them.
Having a highly equipped and dedicated team, the community offers top-of-the-line amenities and services including 3 delectable and healthy meals daily, housekeeping and linen services, regular personal care assessments, and transportation to nearby locations. Participate in a full calendar of social activities and community events to boost social engagement and life enrichment. With the Waterford at Westover Hills, seniors can enjoy a retirement worth remembering.
132-bed community Rank #121 / 988Bed count — State benchmarkedThis home is ranked 121st out of 988 homes in Texas. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
9 years in operation Rank #445 / 583Years in operation — State benchmarkedThis home is ranked 445th out of 583 homes in Texas. Shows how long this facility has been in operation compared to other Texas facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 4 / 100 Rank #1317 / 1391Walk Score — State benchmarkedThis home is ranked 1317th out of 1391 homes in Texas. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Texas facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeType B
StatusLicensed
ExpirationMay 20, 2028
CountyBexar
License Number307337
Year Opened1/13/2017
The Waterford at Westover Hills is legally operated by Pal Round Rock Trs, Llc, and administered by Vivian Wideman.
Management CompanySSLPAL JV MANAGEMENT, LLC
OwnerPAL WESTOVER HILLS TRS, LLC
Ownership TypeLimited Liability Company (LLC)
Alzheimer's Units
62 units
Total beds
132 units
Staffing
Key information about the people who lead and staff this community.
ContactOwner Manager
Administrator Email[email protected]
Alzheimer's Certification
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Since 2024 · 2 years of data
1 citation
1 inspection
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Texas state average
Overall vs. TX average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at Texas average:
• Inspections with citations (at TX avg) 3 Better Metrics better than Texas average:
• Total citations (83% below)
• Health citations (50% below)
• Citations per year (83% below)
• Inspections with citations (at TX avg) 3 Better Metrics better than Texas average:
• Total citations (83% below)
• Health citations (50% below)
• Citations per year (83% below)
Latest Inspection
June 28, 2024
Annual Inspection
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 6 | This facility has 83% fewer total citations than a typical Texas assisted living residence (1 vs. TX avg 6).↓ 83% better |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 1 | 2 | This facility has 50% fewer health citations than a typical Texas assisted living residence (1 vs. TX avg 2).↓ 50% better |
|
Citations per year
Average citations per year since 2024.
| 0.5 | 3 | This facility has 83% fewer citations per year than a typical Texas assisted living residence (0.5 vs. TX avg 3).↓ 83% better |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 1 | 1 | This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- June 28, 2024 inspection cited one deficiency with no Life Safety Code violations or enforcement actions.
- Deficiency involved medication management: discontinued medications were not properly separated or disposed of as required.
- No complaints were substantiated or cited during the most recent inspection.
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Places of interest near The Waterford at Westover Hills
11.1 miles from city center
Estimated distance in miles from San Antonio's city center to The Waterford at Westover Hills's address, calculated via Google Maps.
Calculate Travel Distance to The Waterford at Westover Hills
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Compare Assisted Living around Bexar County
The information below is reported by the Texas Health and Human Services Commission.
| The Waterford at Westover Hills | AL MC | San Antonio (Far West Side) | 132
Facility
132
TX AVG
80
Rank
#121 / 988 | Yes |
4
Facility
4
TX AVG
41
Rank
#1317 / 1391 | 9
Facility
9
TX AVG
22
Rank
#445 / 583 | - | Pal Round Rock Trs, LLC | 1
Facility
1
TX AVG
6
Rank
#150 / 834 | 1 | - | Studio / 1 Bed / 2 Bed |
| Shavano Park Senior Living | AL MC | Shavano Park (Sonterra) | 90
Facility
90
TX AVG
80
Rank
#419 / 988 | No |
16
Facility
16
TX AVG
41
Rank
#1153 / 1391 | 11
Facility
11
TX AVG
22
Rank
#390 / 583 | A+ | Meridian Shavano Park Al/Alz Oe LP | 8
Facility
8
TX AVG
6
Rank
#644 / 834 | 4 | 4 | Studio / 1 Bed / 2 Bed |
| Pembroke Angel Care, LLC | AL RC | San Antonio (Northwest Side) | 13
Facility
13
TX AVG
80
Rank
#896 / 988 | No |
28
Facility
28
TX AVG
41
Rank
#956 / 1391 | 9
Facility
9
TX AVG
22
Rank
#445 / 583 | - | Pembroke Angel Care LLC | 0
Facility
0
TX AVG
6
Rank
#1 / 834 | - | - | Private / Semi-Private Rooms |
| Marinas Assisted Living | AL RC | San Antonio (Vance Jackson) | 10
Facility
10
TX AVG
80
Rank
#914 / 988 | No |
67
Facility
67
TX AVG
41
Rank
#175 / 1391 | 14
Facility
14
TX AVG
22
Rank
#323 / 583 | A+ | Marina's Assisted Living LLC | 0
Facility
0
TX AVG
6
Rank
#1 / 834 | - | - | Private / Semi-Private Rooms |
| Woodcrest Home for Senior Citizens | AL HC RC | Live Oak (Northeast Side) | 10
Facility
10
TX AVG
80
Rank
#914 / 988 | Yes |
25
Facility
25
TX AVG
41
Rank
#1020 / 1391 | 25
Facility
25
TX AVG
22
Rank
#194 / 583 | - | Vilma D Stolze | 1
Facility
1
TX AVG
6
Rank
#150 / 834 | 1 | - | Private / Semi-Private / Shared Rooms |
Financial Assistance for
Assisted Living in Texas
The Waterford at Westover Hills is located in San Antonio, Texas.
Here are the financial assistance programs available to residents in Texas.
Frequently Asked Questions about The Waterford at Westover Hills
What neighborhood is The Waterford at Westover Hills in?
The Waterford at Westover Hills is in the Far West Side neighborhood of San Antonio.
Who is the owner of The Waterford at Westover Hills?
The legal owner and operator of The Waterford at Westover Hills is Pal Round Rock Trs, Llc.
Is The Waterford at Westover Hills in a walkable area?
The Waterford at Westover Hills has a walk score of 4. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of The Waterford at Westover Hills?
According to TX state health department records, The Waterford at Westover Hills's license number is 307337.
When does The Waterford at Westover Hills's license expire?
According to TX state health department records, The Waterford at Westover Hills's license expires on May 20, 2028.
Who is the administrator of The Waterford at Westover Hills?
Vivian Wideman is the administrator of The Waterford at Westover Hills.
How many beds does The Waterford at Westover Hills have?
The Waterford at Westover Hills has 132 beds.
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