Heritage Care Center

Heritage Care Center

101 13th St, Huntington, WV 25708 View Map

Heritage Care Center is a Nursing Home in West Virginia

Heritage Care Center is a Nursing Home in West Virginia

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Overview of Heritage Care Center

The Heritage Center is situated in Huntington, West Virginia, offering a captivating view of the Ohio River and its proximity to Harris Riverfront Park. This community serves as a Skilled Nursing Facility, providing a Transitional Care Unit that caters to individuals recovering swiftly from surgery or illness. Additionally, the Heritage Center includes a specialized Homestead Unit, dedicated to offering exceptional care for those with Alzheimer’s and dementia.

The center’s core values revolve around a resident/patient-centered philosophy, ensuring that every person is treated with the utmost dignity and respect. With a wide range of services and clinical capabilities, the Heritage Center caters to individuals of all ages, focusing on personalized activities and high-quality clinical programs aimed at achieving positive outcomes. Visitors are encouraged to explore the website and contact the center for additional information or clarification on the extensive amenities available, such as private and semi-private rooms, scenic views, a beauty salon/barber services, cable television, and a smoke-free environment.

Managed by Gretchen Vakiener

Executive Director

Over 20 years in senior care

Gretchen Vakiener has over 20 years of experience in senior care, having managed skilled nursing, assisted living, and memory care communities. She served as Executive Director at Friendship Village of Columbus and opened Traditions of Hanover as Executive Director, achieving full occupancy. Gretchen later advanced to Regional Director of Operations and Vice President of Sales and Marketing at Heritage Senior Living.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 2.86/day West Virginia avg: 3.62/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
West Virginia avg: 2.7/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
West Virginia avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
West Virginia avg: 2.5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
1/5
West Virginia avg: 3.1/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 160

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the West Virginia average
Occupancy rate 94.9%
Residents per day (avg) 154
Occupancy rate
94.9%
Residents per day (avg)
154

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

25% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

51% of new residents, often for short stays.

Typical stay 16 days

Medicaid

24% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Other
Home revenue
$30.6M
Profit
$1.6M
Proprietary home Other
Home revenue
$30,575,957.00
Profit
$1,632,202.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.1M
26.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$20.9M
Total costs $28.9M
Bed community size
160-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 85 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

License Status
Active
Facility Type
NURSING HOME (NH)
License Date
November 1, 2024
License Expiration
October 31, 2025

Additional licensing details

License number: 69
County: Cabell

Ownership & operating entity

Heritage Care Center is administrated by ELIZABETH TOWNSEND.

Type Of Units

Supplemental Security Income Beds Units available for residents receiving Supplemental Security Income (SSI) benefits.
0 units
Certified LTC
160 units
Total beds
160 units

Contact Information

Fax: (304)529-1366

Types of Care at Heritage Care Center

Skilled Nursing Memory Care Hospice Care
Contact Heritage Care Center

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Inspection History

In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.

West Virginia average: 17 inspections

Compare Nursing Homes around Huntington

The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
Madison Park Healthcare
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Huntington
67
Yes
63
MPH TRUST
72.1%
$8,263,354.00
$2,872,575.00
34.8%
39.70
4/5
3.9186
4/5
4/5
3/5
-
28
-
-11%
+8%
-20%
Suite
Heritage Care Center
HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Huntington
160
No
85
PULASKI MEMORIAL HOSPITAL
94.9%
$30,573,129.00
$8,058,886.00
26.4%
154.10
1/5
2.8618
1/5
2/5
1/5
1
77
2
+5%
-21%
+6%
-

Places of interest near Heritage Care Center

Address 0.7 miles from city center — 1.21 miles to nearest hospital (Cabell Huntington Hospital)

Address 101 13th St, Huntington, WV 25708

Calculate Travel Distance to Heritage Care Center

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

186
Total Staff
176
Employees
10
Contractors
58,127
Total Hours (Quarter)
73
Avg Staff/Day
8.8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse198.9 No
Licensed Practical Nurse3110 No
Certified Nursing Assistant709.3 No
Staff by Category
Administration
3 staff
4.3hs shift avg
Nursing Staff
120 staff
9.4hs shift avg
Physicians & Practitioners
14 staff
8.1hs shift avg
Therapy Services
25 staff
6.8hs shift avg
Activities & Recreation
2 staff
7.3hs shift avg
Social Services
5 staff
6.6hs shift avg
Dietary Services
13 staff
7.8hs shift avg
Other Services
4 staff
8hs shift avg
Contractor Analysis
0.7%
of total hours from contractors
406 contractor hours this quarter
Medical Director: 1 Occupational Therapy Aide: 5 Occupational Therapy Assistant: 4
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant7007026,93591100%9.3
Licensed Practical Nurse3103111,18391100%10
Registered Nurse190195,03291100%8.9
Other Dietary Services Staff130133,25291100%7.8
Clinical Nurse Specialist120122,5046875%8.1
Speech Language Pathologist7071,6617178%6.8
Physical Therapy Aide4041,3217178%7.3
Mental Health Service Worker3039456673%8
Physical Therapy Assistant2029146571%8
Qualified Social Worker4047486673%6
Qualified Activities Professional20266591100%7.3
Nurse Practitioner2025605864%8
Respiratory Therapy Technician3035296268%7.4
Other Social Services Staff1015286875%7.8
Administrator2025206066%8
Dental Services Staff1014245358%8
Occupational Therapy Aide0552314145%5.1
Medical Director011907886%1.2
Occupational Therapy Assistant044853437%2.4

Health Inspection History

Total Health inspections 8
67% above West Virginia average
West Virginia average: 4.8

Last Health inspection on Sep 2025

Total Health citations 77
79% above West Virginia average
West Virginia average: 43.1

9.62 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 56 citations
Complaint investigations 30 citations
Breakdown of citations
Critical Health citations 2
150% above West Virginia average
West Virginia average: 0.8
Serious Health citations 0
100% below West Virginia average
West Virginia average: 0.5
Moderate Health citations 75

Minor Health citations 0
Citations history (last 3 years)
Administration moderate citation Sep 30, 2025
Corrected

Infection Control moderate citation Sep 30, 2025
Corrected

Infection Control moderate citation Sep 30, 2025
Corrected

Nutrition moderate citation Sep 30, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Genesis
Resident Census by Payment Source
151 Total Residents
Medicare 10 (6.6%)
Medicaid 128 (84.8%)
Private Pay/Other 13 (8.6%)
Specialized Care Beds
28 Total Specialty Beds
17.5% of Bed Capacity
28
Alzheimer's / Dementia Beds
17.5%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 14.9
32% worse than West Virginia average
West Virginia average: 11.3
Functional decline score 26.7
26% worse than West Virginia average
West Virginia average: 21.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 25.1%
33% above West Virginia average.

Walking Ability Worsened 28.0%
29% above West Virginia average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 26.9%
19% above West Virginia average.
Safety & clinical stability

Falls with Major Injury 6.0%
33% above West Virginia average.

High Risk Residents with Pressure Ulcers 9.8%
97% above West Virginia average.

Urinary Tract Infection 1.9%
5% below West Virginia average.
Emotional & behavioral wellbeing

Depressive Symptoms 4.8%
22% below West Virginia average.

Antipsychotic Use 11.5%
13% below West Virginia average.
Preventive care

Pneumococcal Vaccine 94.4%
3% below West Virginia average.

Influenza Vaccine 99.3%
2% above West Virginia average.
Nutrition & physical health

Lost Too Much Weight 5.8%
12% below West Virginia average.
Short-stay resident measures
Pneumococcal Vaccine 71.8%

9% worse than West Virginia average
Antipsychotic medication increase 4.0%

294% worse than West Virginia average
Influenza Vaccine 79.1%

Near West Virginia average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $92K
This home paid 70% more in fines than the state average.
West Virginia average: $54K
Number of Fines 1
This home received 35% fewer fines than the state average.
West Virginia average: 1.5
Payment Denials 0
This home had 100% fewer payment denials than the state average.
West Virginia average: 0.0
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Mar 26, 2024
$92K

Last updated: Jan 2026

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Financial Aid for West Virginia Seniors

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Aged and Disabled Waiver

WV Medicaid A&D Waiver

Age 65+ or disabled, West Virginia resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural state; limited providers in some areas.

West Virginia Lighthouse Program

WV Lighthouse

Age 60+, West Virginia resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural focus.

Older Americans Act (OAA) Services

West Virginia OAA Services

Age 60+, WV resident; no income/asset limits.

None; donations encouraged.

Not assessed.

Includes Meals on Wheels; serves ~20,000 annually; rural emphasis.

Medicare Savings Program (MSP)

West Virginia Medicare Savings Program

Age 65+ or disabled, WV resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Energy Assistance Program (LIEAP)

West Virginia LIEAP

Age 60+ prioritized, WV resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Covers gas, electric, wood; emergency aid available.

Family Caregiver Support Program (FCSP)

West Virginia Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; WV resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

Includes grandparent caregivers; serves ~1,500 annually.

Senior Community Service Employment Program (SCSEP)

West Virginia SCSEP

Age 55+, unemployed, low-income, WV resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

West Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, WV resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High rural veteran use; supports care costs.

Homestead Exemption for Seniors

West Virginia Homestead Exemption

Age 65+ or totally disabled, WV resident, homeowner (homestead).

None; tax-based eligibility.

Not assessed.

$20,000 assessed value exemption; saves ~$200-$400/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

West Virginia SFMNP

Age 60+, WV resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~10,000 annually.

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