Occupancy rate
92%
In line with Missouri averageMostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Heritage Care Center
Nursing Home in Missouri
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heritage Care Center
Nursing Home in Missouri
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heritage Senior Living is a senior living community located in Blue Bell, PA. It offers a range of services including independent living, assisted living, memory care, home care, and respite care. The community is dedicated to creating a culture of support and compassion for residents and their families.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 234th out of 251 homes in Missouri.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 234th out of 251 homes in Missouri.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
2h 24m per day
vs Missouri avg
-36%
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
Avg. Length of Stay
302 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
10% of new residents, usually for short-term rehab.
Typical stay
3 - 4 months
Private pay
4% of new residents, often for short stays.
Typical stay
7 - 8 months
Medicaid
86% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Privately-owned community
Home revenue
$9.9M
Profit
$190.9K
Privately-owned community
Home revenue
$9.9M
Profit
$190.9K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.8M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with Missouri averageOccupied beds
110 / 120
Average residents
72 per day
Facility TypeSnf
CountySaint Louis
CMS Certification Number265534
Certification TypeMedicare/Medicaid
Awards2023 Caring super star award, 2023 Caring star award, 2023 best of senior living award
Heritage Care Center is legally operated by Heritage Care Center Of Berkeley, Llc, and administrated by Gwen Cabe.
Owner NameHERITAGE CARE CENTER OF BERKELEY, LLC
Respite Care
Home Care
Specific ProgramsAssisted Living & Personal Care, Home Care, Respite Care, Daybreak Program, Wellness Programs
Inspection History
In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.
0 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Health Inspection History
Inspections
Total health inspections
20
Missouri average 6.6
Last Health inspection on Sep 2025
Total health citations
103
Missouri average 36.5
Citations per inspection
5.15
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
42 of 103 citations resulted from standard inspections; 56 of 103 resulted from complaint investigations; and 5 of 103 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
10
10
1329% worse than Missouri averageMissouri average: 0.7
Serious Health citations
4
4
300% worse than Missouri averageMissouri average: 1
10 critical citations
4 serious citations
89 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 09, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 09, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 09, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 09, 2025
Corrected
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Sep 09, 2025
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Sep 09, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Sep 09, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Sep 09, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Missouri The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Filter by care type
| Aberdeen Heights |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Kirkwood | 38 | 92.6% | +39% | 5.18 | -32% | +39% | 0 | 9 | 2.3 | 0 | 34 | - | - | Ashfield Active Living And Wellness Communities, Inc. | $27.3M | $7.2M | 26.3% | 265841 | ||||
| Bertrand Nursing And Rehab Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bertrand | 60 | 78.8% | +18% | 3.65 | +42% | -2% | 0 | 10 | 3.3 | 0 | 54 | - | 5 | Chance, Don | $5.1M | $2.3M | 44.1% | 265678 | ||||
| Heritage Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Saint Louis | 120 | 91.8% | +38% | 2.40 | -36% | -36% | 5 | 103 | 5.2 | 14 | 108 | A+ | - | Atkins, Monica | $9.9M | $4.3M | 43.1% | 265534 | ||||
| Good Shepherd Care Community | - |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Concordia | 20 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | 38 | Good Shepherd Nursing Home District | - | - | - | - |
| Abbey Senior Health | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | O'fallon | 10 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | Mount Carmel Communities - O'fallon, Llc | - | - | - | - |
Financial Assistance for
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Places of interest near Heritage Care Center
9.1 miles from city center
Estimated distance in miles from SAINT LOUIS's city center to Heritage Care Center's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
119
Employees
107
Contractors
12
Staff to resident ratio
1.25:1
27% worse than Missouri averageMissouri average ratio: 1.71:1
Avg staff/day
38
Average shift
8.4 hours
0% compared with Missouri averageMissouri average: 8.1 hours
Total staff hours (quarter)
28,960
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
53
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
10.6%
3,069 contractor hours this quarter
Physical Therapy Aide: 5
Qualified Social Worker: 2
Speech Language Pathologist: 2
Respiratory Therapy Technician: 1
Medical Director: 1
Physical Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 53 | 0 | 53 | 14,383 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 15 | 0 | 15 | 3,849 | 91 | 100% | 9.1 |
| Medication Aide/Technician | 13 | 0 | 13 | 2,797 | 91 | 100% | 8.7 |
| Physical Therapy Aide | 0 | 5 | 5 | 1,181 | 76 | 84% | 7.2 |
| Other Dietary Services Staff | 2 | 0 | 2 | 916 | 84 | 92% | 7.5 |
| Registered Nurse | 6 | 0 | 6 | 760 | 62 | 68% | 8.8 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 737 | 48 | 53% | 15 |
| Speech Language Pathologist | 0 | 2 | 2 | 527 | 59 | 65% | 8.7 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| RN Director of Nursing | 3 | 0 | 3 | 512 | 39 | 43% | 11.4 |
| Nurse Practitioner | 2 | 0 | 2 | 480 | 33 | 36% | 14.5 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 476 | 57 | 63% | 8.4 |
| Physical Therapy Assistant | 0 | 1 | 1 | 474 | 58 | 64% | 8.2 |
| Qualified Social Worker | 0 | 2 | 2 | 388 | 57 | 63% | 6.8 |
| Nurse Aide in Training | 8 | 0 | 8 | 251 | 28 | 31% | 5.5 |
| Dietitian | 1 | 0 | 1 | 184 | 23 | 25% | 8 |
| Medical Director | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
53 Certified Nursing Assistant
% of Days
100%
15 Licensed Practical Nurse
% of Days
100%
13 Medication Aide/Technician
% of Days
100%
5 Physical Therapy Aide
% of Days
84%
2 Other Dietary Services Staff
% of Days
92%
6 Registered Nurse
% of Days
68%
2 Clinical Nurse Specialist
% of Days
53%
2 Speech Language Pathologist
% of Days
65%
1 Administrator
% of Days
70%
1 Mental Health Service Worker
% of Days
70%
3 RN Director of Nursing
% of Days
43%
2 Nurse Practitioner
% of Days
36%
1 Respiratory Therapy Technician
% of Days
63%
1 Physical Therapy Assistant
% of Days
64%
2 Qualified Social Worker
% of Days
63%
8 Nurse Aide in Training
% of Days
31%
1 Dietitian
% of Days
25%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
95
Medicare
3
3.2% of residents
Medicaid
92
96.8% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
18.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
18.0
65% worse than Missouri averageMissouri average: 10.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
31.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
31.7
63% worse than Missouri averageMissouri average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
42.3%
Percent of long-stay residents whose need for help with daily activities has increased
42.3%
114% worse than Missouri averageMissouri average: 19.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
37.0%
Percent of long-stay residents whose ability to move independently worsened
37.0%
80% worse than Missouri averageMissouri average: 20.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.8%
13% better than Missouri averageMissouri average: 18.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
In line with Missouri averageMissouri average: 4.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.3%
Percent of long-stay high risk residents with pressure ulcers
2.3%
55% better than Missouri averageMissouri average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
83% better than Missouri averageMissouri average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.3%
Percent of long-stay residents who lose too much weight
4.3%
22% better than Missouri averageMissouri average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
19.4%
Percent of long-stay residents who have depressive symptoms
19.4%
51% worse than Missouri averageMissouri average: 12.8%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
36.5%
Percent of long-stay residents who received an antipsychotic medication
36.5%
66% worse than Missouri averageMissouri average: 22.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
37.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
37.5%
56% worse than Missouri averageMissouri average: 85.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
70.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
70.9%
22% worse than Missouri averageMissouri average: 90.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
8.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
8.3%
87% worse than Missouri averageMissouri average: 66.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$341K
366% higher than Missouri averageMissouri average: $73K
Number of fines
5
105% more fines than Missouri averageMissouri average: 2.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
3
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
3
336% more payment denials than Missouri averageMissouri average: 0.7
Fines amount comparison
Fines amount comparison
This facility
$341K
Missouri average
$73K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 14, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 14, 2025
$143K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 14, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 14, 2025
99 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 26, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 26, 2024
$108K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 14, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 14, 2024
$17K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Heritage Care Center based on CMS SNF Cost Reports.
Occupancy Rate
91.8%
↑ 1.0pp vs 2022
Net Income
$190.9K
↑ ~$474.9K vs 2022
Total Payroll
$5.8M
↑ ~$389.8K vs 2022
Profit Margin
1.9%
↑ 5.2pp vs 2022
Loading trend charts...
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