Heritage Center

Heritage Center is an Assisted Living Home in Indiana

Heritage Center is an Assisted Living Home in Indiana

Heritage Center

1201 W Buena Vista Rd, Evansville, IN 47710 View Map

Heritage Center is an Assisted Living Home in Indiana

Heritage Center is an Assisted Living Home in Indiana

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Overview of Heritage Center

Based in the neighborhood of Evansville, IN, Heritage Center is a trusted senior living community that aims to provide a relaxing and nurturing living environment for seniors who wish to live their retirement life in comfort. The community offers an array of care services for residents’ ever-changing needs, including enhanced assisted living, rehabilitation and therapy services, skilled, long term and short term nursing care. A dependable care team consisting of well-trained nurses are always on standby to offer various assistance and attend to residents’ needs and emergencies immediately, giving residents peace of mind.

Residents in the community are empowered to maintain an active and individual lifestyle that they prefer while enjoying a plethora of fun and engaging activities, events, celebrations, and programs. With access to various rehabilitation and therapeutic services, residents needing support with their recovery process are guaranteed to enjoy a speedy recovery and get back to their routines as soon as possible. Here, residents can age in place comfortably with all the care and support they need right outside their doors.

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Home Information HERITAGE CENTER
  • The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income mirrors statewide norms, reflecting a balanced margin profile.

  • Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
172
Total Bed Days Available
62780
Avg. Length of Stay
161 days
Avg. Residents per Day
136
Finance
Home Revenue
$13,119,865.00
Payroll Costs
$7,078,366.00
Profit
$354,137.00
Total Home Costs
$12,370,740.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
54%
House Specifics:
CCN
155104
Owner Name
PULASKI MEMORIAL HOSPITAL
Rural vs. Urban
Urban
County
Vanderburgh
Type of Control
Governmental — Federal
Operations
Total Admissions
273
Total Discharges
270
% Medicaid Admissions
7%
% Medicare Admissions
56%
% Private Pay Admissions
37%
% Medicaid Discharges
2%
% Medicare Discharges
47%
% Private Pay Discharges
51%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
2 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
2 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.76 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
28739
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
3625
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
11123
Bed community size
172-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 25 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
59%
Occupied Beds
101 of 172
Percentage of available beds currently in use by residents.

Indiana average: 68%

License Status
Active
Facility Type
NURSING HOME (Skilled Nursing Facility)
License Date
January 2, 2025
License Expiration
January 31, 2026

Additional licensing details

License number: 25-000043-1

Ownership & operating entity

Heritage Center is legally operated by PULASKI MEMORIAL HOSPITAL, and administrated by ADAM STRICKLAND.

Director of nursing: KIMBERLY EDEN
Medical director: Gregory Rodocker
Profit status: OTHER

Type Of Units

SNF (Skilled Nursing)
20 units
SNF/NF (Combined)
152 units
Total beds
172 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical Director: Gregory Rodocker
Director of Nursing: KIMBERLY EDEN
Contact: Mr. Mark Ambrose, CFO

Contact Information

Fax: (812) 429-1849

What does this home offer?

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Minimum Age: 55 Years Old

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Housing Options: Studio / 1 Bed / 2 Bed

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Building Type: Single-story

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Minimum Age

Types of Care at Heritage Center

Assisted Living Memory Care Respite Care
Contact Heritage Center

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

7 visits/inspections

8 visits/inspections triggered by complaints

Results

3 with citations

4 without citations

1 complaint

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 4 complaints

14 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 19 citations

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Floor Plans

Places of interest near Heritage Center

Address 3.4 miles from city center

Address 1201 W Buena Vista Rd, Evansville, IN 47710

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Comparison Chart

The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Compare Assisted Living around Evansville
Heritage Center
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Evansville
172
No
A+
25
PULASKI MEMORIAL HOSPITAL
58.7%
$13,119,865.00
$7,078,366.00
54%
135.50
2/5
3.7598
2/5
3/5
4/5
Studio / 1 bed / 2 bed
River Pointe Health Campus
AL

For seniors needing help with daily tasks but not full-time nursing.

SNF

24/7 care needed

Evansville
68
No
A+
52
THOMPSON, RANDALL
80.6%
$12,264,719.00
$4,314,277.00
35.2%
54.40
4/5
4.2776
3/5
4/5
5/5
studio / 1 bed
Park Terrace Village
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Evansville
96
No
A+
30
HAYES, DAVID
54.2%
$7,298,764.00
$3,751,030.00
51.4%
59.90
3/5
3.1828
2/5
2/5
5/5
Studio / 1 Bed / 2 Bed
Leisure Living Lakeside
IL

For self-sufficient seniors seeking community and minimal assistance.

Evansville
-
No
-
10
-
-
-
-
-
-
-
-
-
-
-
1 bed / 2 bed
Melrose Assisted Living
AL

For seniors needing help with daily tasks but not full-time nursing.

SNF

24/7 care needed

Evansville
-
No
A+
11
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

347
Total Staff
164
Employees
183
Contractors
57,847
Total Hours (Quarter)
81
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse408.7 Yes
Licensed Practical Nurse588.9 Yes
Certified Nursing Assistant1577.9 Yes
Staff by Category
Administration
2 staff
7.3hs shift avg
Nursing Staff
292 staff
8.2hs shift avg
Physicians & Practitioners
2 staff
8.3hs shift avg
Therapy Services
28 staff
6.4hs shift avg
Activities & Recreation
2 staff
6.1hs shift avg
Social Services
3 staff
4.6hs shift avg
Dietary Services
16 staff
6.4hs shift avg
Other Services
2 staff
9.1hs shift avg
Contractor Analysis
17.5%
of total hours from contractors
10,127 contractor hours this quarter
Medication Aide/Technician: 14 Registered Nurse: 23 Licensed Practical Nurse: 47 Certified Nursing Assistant: 96 Occupational Therapy Assistant: 1 Medical Director: 1 Occupational Therapy Aide: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant619615722,64691100%7.9
Medication Aide/Technician2114358,69791100%7.9
Registered Nurse1723406,68391100%8.7
Licensed Practical Nurse1147586,63991100%8.9
Other Dietary Services Staff100102,66691100%6
Dietitian6061,9408897%7.2
Speech Language Pathologist8081,32491100%6.1
RN Director of Nursing2021,2447684%9.1
Nurse Practitioner2021,0456673%8.3
Dental Services Staff2021,0266976%9.1
Respiratory Therapy Technician5059237684%7.2
Physical Therapy Aide5059177987%6.5
Physical Therapy Assistant8088297987%6.8
Administrator1014966268%8
Therapeutic Recreation Specialist2024115763%6.1
Qualified Social Worker3031432730%4.6
Occupational Therapy Aide011972629%3.7
Occupational Therapy Assistant011691618%4.3
Medical Director011521314%4

Health Inspection History

Source: CMS Health Citations (Jul 2022 – Apr 2025)

4
Inspections
29
Total Citations
0
Critical (J-L)
2
Serious (G-I)
7.25
Citations/Inspection
Apr 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
2
Moderate (D-F)
25
Serious (G-I)
2
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
12
41% of total
Infection Control
2
7% of total
Pharmacy Services
2
7% of total
Resident Rights
1
3% of total
Abuse, Neglect & Exploitation
1
3% of total
Citation Sources
Standard Inspections 28
Complaint Investigations 1
State Comparison (IN)
Avg Citations (State)
25
This Facility: 29
Avg Critical (State)
0.2
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Apr 25, 2025 E Infection ControlF0880 Corrected
Apr 25, 2025 D Infection ControlF0881 Corrected
Apr 25, 2025 D PharmacyF0758 Corrected
Apr 25, 2025 E PharmacyF0761 Corrected
Apr 25, 2025 D Quality of CareF0677 Corrected
Apr 25, 2025 D Quality of CareF0684 Corrected
Apr 25, 2025 D Quality of CareF0690 Corrected
Apr 25, 2025 D Quality of CareF0692 Corrected
Apr 25, 2025 D Care PlanningF0636 Corrected
Apr 25, 2025 D Care PlanningF0638 Corrected
Apr 25, 2025 D Care PlanningF0641 Corrected
Apr 25, 2025 D Care PlanningF0656 Corrected
Apr 25, 2025 E Care PlanningF0657 Corrected
Apr 25, 2025 D Care PlanningF0658 Corrected
Apr 25, 2025 D Resident RightsF0550 Corrected
Mar 19, 2024 C Nursing ServicesF0732 Corrected
Mar 19, 2024 D Quality of CareF0686 Corrected
Mar 19, 2024 D Quality of CareF0689 Corrected
Mar 19, 2024 D Quality of CareF0693 Corrected
Mar 19, 2024 D Quality of CareF0695 Corrected
Mar 19, 2024 D Care PlanningF0641 Corrected
Nov 01, 2023 D Abuse/NeglectF0609 Corrected
Jul 05, 2022 C Nursing ServicesF0732 Corrected
Jul 05, 2022 D NutritionF0812 Corrected
Jul 05, 2022 G Quality of CareF0686 Corrected
Jul 05, 2022 E Quality of CareF0688 Corrected
Jul 05, 2022 G Quality of CareF0689 Corrected
Jul 05, 2022 D Quality of CareF0690 Corrected
Jul 05, 2022 D Care PlanningF0656 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: County Government
Part of: Pulaski Memorial Hospital
Resident Census by Payment Source
139 Total Residents
Medicare 21 (15.1%)
Medicaid 91 (65.5%)
Private Pay/Other 27 (19.4%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Indiana Seniors

Program
State Program Name
Eligibility
Benefits
Aged and Disabled Waiver
Indiana Medicaid A&D Waiver
Official government program page
  • General: Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IN Specifics: Requires level-of-care determination.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home health services.
CHOICE Program
  • General: Age 60+, Indiana resident, at risk of nursing home.
  • Income Limits: ~$2,000/month (varies).
  • Asset Limits: $10,000 (individual).
  • IN Specifics: Limited funding; regional variation.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Residential Care Assistance Program (RCAP)
Indiana Residential Care Assistance Program
Official government program page
  • General: Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
  • Income Limits (2025): ~$1,004/month (including SSI).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IN Specifics: ~50 facilities statewide; per diem rate set by FSSA.
  • Services: Room/board, laundry, minimal care coordination (~$20-$50/day subsidy).
Medicare Savings Program (MSP)
Indiana Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Indiana resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • IN Specifics: Three tiers; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Indiana NFCSP Respite Care
Official government program page
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • IN Specifics: 16 AAAs; prioritizes low-income, rural caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, Indiana resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • IN Specifics: Priority for veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Indiana VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • IN Specifics: High veteran demand statewide.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for Indiana Seniors

Indiana Medicaid A&D Waiver

Aged and Disabled Waiver

Requirements:
  • General:
    Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IN Specifics:
    Requires level-of-care determination.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home health services.
Indiana CHOICE

CHOICE Program

Requirements:
  • General:
    Age 60+, Indiana resident, at risk of nursing home.
  • Income Limits:
    ~$2,000/month (varies).
  • Asset Limits:
    $10,000 (individual).
  • IN Specifics:
    Limited funding; regional variation.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Indiana Residential Care Assistance Program

Residential Care Assistance Program (RCAP)

Requirements:
  • General:
    Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
  • Income Limits (2025):
    ~$1,004/month (including SSI).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IN Specifics:
    ~50 facilities statewide; per diem rate set by FSSA.
Benefits without Contact:
  • Services: Room/board, laundry, minimal care coordination (~$20-$50/day subsidy).
Indiana Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Indiana resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • IN Specifics:
    Three tiers; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Indiana NFCSP Respite Care

National Family Caregiver Support Program (NFCSP) Respite

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • IN Specifics:
    16 AAAs; prioritizes low-income, rural caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
Indiana SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Indiana resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • IN Specifics:
    Priority for veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Indiana VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • IN Specifics:
    High veteran demand statewide.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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