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Heritage Center
Assisted Living, Continuing Care Retirement Community, Home Care, Hospice Care, Independent Living, Memory Care & Respite Care · Evansville, IN
Exterior view of the Heritage Center entrance Exterior view of the Heritage Center by a pond Residents and staff celebrating together outside

Heritage Center

Assisted Living, Continuing Care Retirement Community, Home Care, Hospice Care, Independent Living, Memory Care & Respite Care · Evansville, IN
1201 W Buena Vista Rd, Evansville, IN 47710 View map Calculator: See prices in your area
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Overview of Heritage Center

Under Adam Strickland’s administration, Heritage Center is a 172-bed nursing home that Pulaski Memorial Hospital operates in Evansville, Indiana. Situated on Buena Vista Road in a single-story building, it has been serving the area for 46 years and currently maintains an occupancy rate of around 75 percent. The home offers flexible housing in studio, one-bedroom, and two-bedroom layouts, which allows families some choice in residential arrangements. Medicare, Medicaid, and private pay are accepted to give families multiple ways to arrange skilled nursing care coverage. The average resident stay is about 129 days, indicating a mix of short-term rehabilitation and longer-term nursing care needs.

Combining the work of registered nurses, nursing aides, and licensed practical nurses, daily nursing care averages 3 hours 46 minutes per resident. The neighborhood has a Walk Score of 25, so some nearby services are walkable, with most trips needing a car

State inspections have assessed Heritage Center’s compliance with Life Safety Code and Emergency Preparedness protocols. Earlier survey periods noted concerns in pressure ulcer prevention, fall prevention, feeding tube care and labeling, and abuse reporting procedures. To address such areas, the facility responded with corrective actions and staff re-education.

The setting may fit well for families prioritizing a calmer, less urban location, and who are fine with arranging transportation for visits and errands.

Facility Direct Line (812) 429-0700
Facility Direct Line (812) 429-0700
By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 172 Rank #50 / 341Bed count — State benchmarkedThis home is ranked 50th out of 341 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #12 / 338Years in operation — State benchmarkedThis home is ranked 12th out of 338 homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
46 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #290 / 466Walk Score — State benchmarkedThis home is ranked 290th out of 466 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
25 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #110 / 324Occupancy rate — State benchmarkedThis home is ranked 110th out of 324 homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 324. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
75% This home usually has availability
Higher than the Indiana average: 65.7%
Occupied beds
129 / 172
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

StatusActive
IssuanceFebruary 1, 2025
ExpirationJanuary 31, 2027
License Number25-000043-1

Ownership & Operating Entity

Heritage Center is legally operated by Pulaski Memorial Hospital, and administered by Adam Strickland.

Type Of Units

Medicare (SNF)
20 units
SNF/NF (Combined)
152 units
Total beds
172 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical DirectorGregory Rodocker
Director of NursingKimberly Eden

Contact Information

Fax(812) 429-1849

Contact Heritage Center

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IN average 0 Worse No metrics in this bucket. 6 Better Metrics better than Indiana average:
• Total deficiencies (58% below)
• Deficiencies per inspection (27% below)
• Inspections with deficiencies (43% below)
• Inspection deficiency rate (14% below)
• Total complaints (80% below)
• Complaints per year (77% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1433 This facility has 58% fewer total deficiencies than a typical Indiana assisted living residence (14 vs. IN avg 33).↓ 58% better Rank #97 / 318 Total deficiencies — State benchmarked This home is ranked 97th out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 1.82.47 This facility has 27% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.8 vs. IN avg 2.47).↓ 27% better Rank #114 / 309 Deficiencies per inspection — State benchmarked This home is ranked 114th out of 309 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 309 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 819 This facility has had 58% fewer total visits than the Indiana average (8 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 58% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 47 This facility has 43% fewer inspections with deficiencies than a typical Indiana assisted living residence (4 vs. IN avg 7).↓ 43% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 50%58% This facility has 8 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (50% vs. IN avg 58%).↓ 8% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 813 This facility has had 38% fewer inspections than the Indiana average (8 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 38% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 15 This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 290 Total complaints — State benchmarked This home is ranked 1st out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2022. 0.31.3 This facility has 77% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.3).↓ 77% better
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 88 This facility has complaint visits in line with the Indiana average (8 vs. IN avg 8).— At avg
Show Inspection Reports

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Living Spaces & Floor Plans for Heritage Center

Studio
Studio
Layout
2 bedroom
2 bedroom
Layout
1 Bedroom
1 Bedroom
Layout

Places of interest near Heritage Center

Address 3.4 miles from city center Info Estimated distance in miles from Evansville's city center to Heritage Center's address, calculated via Google Maps.

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Address

Compare Assisted Living around Evansville

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Name of the director of nursing on record, when the state publishes this field.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total complaints filed or tracked in the state system for the facility in the reporting window. A volume metric—read alongside inspections and deficiencies.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Heritage Center
AL
CCRC
HC
HOS
IL
MC
RC
Evansville
172
Facility 172
IN AVG 122
Rank #50 / 341
Yes
25
Facility 25
IN AVG 38
Rank #290 / 466
Studio / 1 Bed / 2 Bed
46
Facility 46
IN AVG 8
Rank #12 / 338
75.0%
Facility 75.0%
IN AVG 65.7%
Rank #110 / 324
A+Adam StricklandPulaski Memorial HospitalKimberly Eden8
1
Facility 1
IN AVG 5
Rank #1 / 290
14
Facility 14
IN AVG 36
Rank #97 / 318
1.8
Facility 1.8
IN AVG 1.9
Rank #114 / 309
Silver Birch of Evansville
AL
Evansville (Baptisttown)
125
Facility 125
IN AVG 122
Rank #140 / 341
No
59
Facility 59
IN AVG 38
Rank #120 / 466
Studio / 1 bed
1
Facility 1
IN AVG 8
Rank #133 / 338
75.2%
Facility 75.2%
IN AVG 65.7%
Rank #106 / 324
A+Diadree JollyEvansville Rcf LPAngela Ketcherside13
6
Facility 6
IN AVG 5
Rank #202 / 290
19
Facility 19
IN AVG 36
Rank #127 / 318
1.5
Facility 1.5
IN AVG 1.9
Rank #91 / 309
River Pointe Health Campus
AL
NH
RC
SNF
Evansville
124
Facility 124
IN AVG 122
Rank #144 / 341
Yes
52
Facility 52
IN AVG 38
Rank #153 / 466
studio / 1 bed
31
Facility 31
IN AVG 8
Rank #28 / 338
46.8%
Facility 46.8%
IN AVG 65.7%
Rank #278 / 324
A+Jordan ShotsGood Samaritan HospitalRebecca Martin9
4
Facility 4
IN AVG 5
Rank #128 / 290
36
Facility 36
IN AVG 36
Rank #224 / 318
4.0
Facility 4.0
IN AVG 1.9
Rank #249 / 309
Riverwalk Communities
AL
ADC
Evansville
113
Facility 113
IN AVG 122
Rank #173 / 341
Yes
71
Facility 71
IN AVG 38
Rank #49 / 466
-
1
Facility 1
IN AVG 8
Rank #133 / 338
72.6%
Facility 72.6%
IN AVG 65.7%
Rank #123 / 324
-Katie GoldsberryAmehealth (Evansville) IncRobb Shipley9
4
Facility 4
IN AVG 5
Rank #128 / 290
20
Facility 20
IN AVG 36
Rank #135 / 318
2.2
Facility 2.2
IN AVG 1.9
Rank #153 / 309
The Wyndmoor of Evansville
AL
NH
Evansville
110
Facility 110
IN AVG 122
Rank #179 / 341
Yes
11
Facility 11
IN AVG 38
Rank #379 / 466
studio / 1 bed
1
Facility 1
IN AVG 8
Rank #133 / 338
81.8%
Facility 81.8%
IN AVG 65.7%
Rank #59 / 324
-Jessie MooreWyndmoor Of Evansville LLCLori Lamble7
3
Facility 3
IN AVG 5
Rank #101 / 290
15
Facility 15
IN AVG 36
Rank #104 / 318
2.1
Facility 2.1
IN AVG 1.9
Rank #143 / 309

Rank badges are statewide: each community is ranked against every IN community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Indiana

Heritage Center is located in Evansville, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Heritage Center

Who is the Director of Nursing at Heritage Center?

Kimberly Eden is the Director of Nursing at Heritage Center.

Who is the owner of Heritage Center?

Heritage Center is legally operated by Pulaski Memorial Hospital, and administered by Adam Strickland.

Is Heritage Center in a walkable area?

Heritage Center has a walk score of 25. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Heritage Center?

According to IN state health department records, Heritage Center's license number is 25-000043-1.

When does Heritage Center's license expire?

According to IN state health department records, Heritage Center's license expires on January 31, 2027.

What is the occupancy rate at Heritage Center?

Heritage Center's occupancy is 75%.

How long has Heritage Center been in business?

Heritage Center has been operating for approximately 46 years, based on available licensing and registration records.

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