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Heritage Center
Assisted Living, Home Care, Hospice Care, Independent Living, Memory Care & Respite Care · Evansville, IN
Exterior view of the Heritage Center entrance Exterior view of the Heritage Center by a pond Residents and staff celebrating together outside

Heritage Center

Assisted Living, Home Care, Hospice Care, Independent Living, Memory Care & Respite Care · Evansville, IN
1201 W Buena Vista Rd, Evansville, IN 47710 View map Calculator: See prices in your area
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Overview of Heritage Center

Under Adam Strickland’s administration, Heritage Center is a 172-bed nursing home that Pulaski Memorial Hospital operates in Evansville, Indiana. Situated on Buena Vista Road in a single-story building, it has been serving the area for 46 years and currently maintains an occupancy rate of around 75 percent. The home offers flexible housing in studio, one-bedroom, and two-bedroom layouts, which allows families some choice in residential arrangements. Medicare, Medicaid, and private pay are accepted to give families multiple ways to arrange skilled nursing care coverage. The average resident stay is about 129 days, indicating a mix of short-term rehabilitation and longer-term nursing care needs.

Combining the work of registered nurses, nursing aides, and licensed practical nurses, daily nursing care averages 3 hours 46 minutes per resident. The neighborhood has a Walk Score of 25, so some nearby services are walkable, with most trips needing a car

State inspections have assessed Heritage Center’s compliance with Life Safety Code and Emergency Preparedness protocols. Earlier survey periods noted concerns in pressure ulcer prevention, fall prevention, feeding tube care and labeling, and abuse reporting procedures. To address such areas, the facility responded with corrective actions and staff re-education.

The setting may fit well for families prioritizing a calmer, less urban location, and who are fine with arranging transportation for visits and errands.

Facility Direct Line (812) 429-0700
Facility Direct Line (812) 429-0700

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Indiana state averages

Staff type Hours / Day / Resident vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 36m per day ▼ 10% State avg: 40m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 38m per day ▼ 17% State avg: 46m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 30m per day ▲ 10% State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 19m per day ▲ 3% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 4m per day ■ Avg State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 29m per day ▲ 7% State avg: 27m per day · National avg: 28m per day
Bed community size
172-bed community Rank #53 / 435Bed count — State benchmarkedThis home is ranked 53rd out of 435 homes in Indiana for Bed Count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
46 years in operation Rank #11 / 407Years in operation — State benchmarkedThis home is ranked 11th out of 407 homes in Indiana for Years In Operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 25 / 100 Rank #359 / 587Walk Score — State benchmarkedThis home is ranked 359th out of 587 homes in Indiana for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
75%
Rank #148 / 425Occupancy rate — State benchmarkedThis home is ranked 148th out of 425 homes in Indiana for Occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 425. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Indiana average: 68.1%
Occupied beds
129 / 172
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Distinct Part
StatusActive
IssuanceFebruary 1, 2025
ExpirationJanuary 31, 2027
License Number25-000043-1

Ownership & Operating Entity

Heritage Center is legally operated by Pulaski Memorial Hospital, and administered by Adam Strickland.

Profit StatusOther

Type Of Units

Medicare (SNF)
20 units
SNF/NF (Combined)
152 units
Total beds
172 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical DirectorGregory Rodocker
Director of NursingKimberly Eden
ContactMr. Mark Ambrose, CFO (per BBB, record updated Jul 2026)

Contact Information

Fax(812) 429-1849

Contact Heritage Center

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 42 deficiencies 1 complaint 15 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

1 point above the Indiana average for assisted living residences (83/100)

Rank #143 / 392 in Indiana Inspection Score — State benchmarked This home is ranked 143rd out of 392 homes in Indiana for Inspection Score. Shows this facility's inspection score compared to the Indiana average among 392 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 84 out of 100. Letter grade B. 1 point above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 3 Worse Metrics worse than Indiana average:
• Total deficiencies (17% above)
• Deficiencies per year (17% above)
• Deficiencies per inspection (47% above) 1 At Avg Metrics at Indiana average:
• Complaint visits (at IN avg) 5 Better Metrics better than Indiana average:
• Inspections with deficiencies (43% below)
• Inspection deficiency rate (27% below)
• Inspections (38% below)
• Total complaints (80% below)
• Complaints per year (77% below)
Latest Inspection May 13, 2025 Life Safety

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility IN Average vs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 42 36 This facility has 17% more total deficiencies than a typical Indiana assisted living residence (42 vs. IN avg 36).↑ 17% worse Rank #192 / 317 Total deficiencies — State benchmarked This home is ranked 192nd out of 317 homes in Indiana for Deficiencies. Shows this facility's deficiencies compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Info Average deficiencies per year since 2022. 10.5 9 This facility has 17% more deficiencies per year than a typical Indiana assisted living residence (10.5 vs. IN avg 9).↑ 17% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.8 1.9 This facility has 47% more deficiencies per inspection than a typical Indiana assisted living residence (2.8 vs. IN avg 1.9).↑ 47% worse Rank #243 / 317 Deficiencies per inspection — State benchmarked This home is ranked 243rd out of 317 homes in Indiana for Deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility IN Average vs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 15 19 This facility has had 21% fewer total visits than the Indiana average (15 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 21% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 4 7 This facility has 43% fewer inspections with deficiencies than a typical Indiana assisted living residence (4 vs. IN avg 7).↓ 43% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 27% 37% This facility has 10 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (27% vs. IN avg 37%).↓ 10% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 8 13 This facility has 38% fewer inspections than a typical Indiana assisted living residence (8 vs. IN avg 13).↓ 38% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This Facility IN Average vs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 1 5 This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 293 Total complaints — State benchmarked This home is ranked 1st out of 293 homes in Indiana for Total complaints. Shows this facility's total complaints compared to the Indiana average among 293 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2022. 0.3 1.3 This facility has 77% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.3).↓ 77% better
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 8 8 This facility has complaint visits in line with the Indiana average (8 vs. IN avg 8).— At avg

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on May 13, 2025, found the facility in full compliance with Life Safety Code and Emergency Preparedness requirements, with no deficiencies cited.
  • The April 23, 2024 inspection cited three deficiencies including pressure ulcer prevention, fall prevention, and improper care and labeling of feeding tube extension tubing.
  • The November 1, 2023 complaint investigation substantiated failure to timely report an abuse allegation, resulting in one deficiency and corrective actions including staff termination and re-education.
Show Inspection Reports

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Above average Indiana avg: 4.1 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.16
35% worse than Indiana average

Indiana average: 1.60

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.71
52% better than Indiana average

Indiana average: 1.48

Short-stay resident measures
Significantly above average Indiana avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.4%
In line with Indiana average

Indiana average: 22.4%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.4%
20% better than Indiana average

Indiana average: 10.5%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Indiana average

Indiana average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 76.5%
42% better than Indiana average

Indiana average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 61.1%
21% better than Indiana average

Indiana average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Living Spaces & Floor Plans for Heritage Center

Studio
2 bedroom
1 Bedroom

Places of interest near Heritage Center

Address 3.4 miles from city center Info Estimated distance in miles from Evansville's city center to Heritage Center's address, calculated via Google Maps.

Calculate Travel Distance to Heritage Center

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Address

Compare Assisted Living around Evansville

The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Heritage Center
AL
HC
HOS
IL
MC
RC
 Evansville
172
Facility 172
IN AVG 116
Rank #53 / 435
Yes
25
Facility 25
IN AVG 37
Rank #359 / 587
Studio / 1 Bed / 2 Bed
46
Facility 46
IN AVG 8
Rank #11 / 407
75.0% A+ Adam Strickland Pulaski Memorial Hospital Kimberly Eden
84
Facility 84
IN AVG 83
Rank #143 / 392
8
1
Facility 1
IN AVG 5
Rank #1 / 293
42
Facility 42
IN AVG 36
Rank #192 / 317
2.8
Facility 2.8
IN AVG 1.9
Rank #243 / 317
West River Health Campus
AL
ADC
MC
NH
RC
SNF
 Evansville (Westside)
131
Facility 131
IN AVG 116
Rank #138 / 435
Yes
2
Facility 2
IN AVG 37
Rank #546 / 587
Studio
1
Facility 1
IN AVG 8
Rank #132 / 407
74.0% A+ Maddison Cook Good Samaritan Hospital Alicia Whitledge
73
Facility 73
IN AVG 83
Rank #292 / 392
16
6
Facility 6
IN AVG 5
Rank #205 / 293
48
Facility 48
IN AVG 36
Rank #208 / 317
2.2
Facility 2.2
IN AVG 1.9
Rank #166 / 317
Silver Birch of Evansville
AL
 Evansville (Baptisttown)
125
Facility 125
IN AVG 116
Rank #153 / 435
No
59
Facility 59
IN AVG 37
Rank #156 / 587
Studio / 1 bed
1
Facility 1
IN AVG 8
Rank #132 / 407
75.2% A+ Diadree Jolly Evansville Rcf LP Angela Ketcherside
82
Facility 82
IN AVG 83
Rank #168 / 392
13
6
Facility 6
IN AVG 5
Rank #205 / 293
19
Facility 19
IN AVG 36
Rank #114 / 317
1.5
Facility 1.5
IN AVG 1.9
Rank #73 / 317
River Pointe Health Campus
AL
NH
RC
SNF
 Evansville (Galaxy Drive)
124
Facility 124
IN AVG 116
Rank #157 / 435
Yes
52
Facility 52
IN AVG 37
Rank #199 / 587
studio / 1 bed
31
Facility 31
IN AVG 8
Rank #31 / 407
46.8% A+ Jordan Shots Good Samaritan Hospital Rebecca Martin
75
Facility 75
IN AVG 83
Rank #264 / 392
9
4
Facility 4
IN AVG 5
Rank #128 / 293
53
Facility 53
IN AVG 36
Rank #227 / 317
3.3
Facility 3.3
IN AVG 1.9
Rank #252 / 317
North River Health Campus
AL
ADC
IL
MC
NH
SNF
 Evansville (East Baseline Road)
95
Facility 95
IN AVG 116
Rank #268 / 435
No
11
Facility 11
IN AVG 37
Rank #456 / 587
studio
1
Facility 1
IN AVG 8
Rank #132 / 407
50.5% A+ Mikayla Watkins Good Samaritan Hospital Jacquelyn Fehd
91
Facility 91
IN AVG 83
Rank #71 / 392
2-
23
Facility 23
IN AVG 36
Rank #134 / 317
1.8
Facility 1.8
IN AVG 1.9
Rank #306 / 317
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Financial Assistance for
Assisted Living in Indiana

Heritage Center is located in Evansville, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Heritage Center

Who is the Director of Nursing at Heritage Center?

Kimberly Eden is the Director of Nursing at Heritage Center.

Who is the owner of Heritage Center?

Heritage Center is legally operated by Pulaski Memorial Hospital, and administered by Adam Strickland.

Is Heritage Center in a walkable area?

Heritage Center has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Heritage Center?

According to IN state health department records, Heritage Center's license number is 25-000043-1.

When does Heritage Center's license expire?

According to IN state health department records, Heritage Center's license expires on January 31, 2027.

What is the occupancy rate at Heritage Center?

Heritage Center's occupancy is 75%.

Are pets allowed at Heritage Center?

Yes, Heritage Center allows residents to bring their pets.

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