Heritage Crossing
Assisted Living & Memory Care · Akron, OH

Heritage Crossing

Assisted Living & Memory Care · Akron, OH

Overview of Heritage Crossing

Heritage Crossing is a senior living community located in Akron, Ohio, that offers Assisted Living and Memory Care services. We understand that each resident has unique needs and preferences, so we work with them and their family members to customize the level of care needed to ensure their well-being and personal growth. That is why we offer 24/7 on-site clinical staff, transportation, daily activities, complimentary on-site parking, private dining, and a theater room to make sure our residents feel comfortable and at home.

At Heritage Crossing, we provide our residents with all amenities they need to thrive including access to comfortable living space, recreational areas, and other forms of support like medication management or help with daily activities where needed. We take pride in being a pet-friendly community, welcoming pets of all sizes and shapes to join our Heritage Crossing family.

Our staff is passionate about cultivating a warm, welcoming environment that feels like a true home for our residence. We believe in creating a positive and engaging atmosphere that nurtures the well-being of our residents and promotes social interactions, while also respecting everyone’s autonomy and privacy.

At Heritage Crossing, our goal is to provide unparalleled care, services, and amenities to ensure the well-being of our residents. We strive to foster relationships based on trust and respect between our residents, their families, and our staff members.

Walk Score
Walk Score: 39 / 100 Rank #370 / 704Walk Score — State benchmarkedThis home is ranked 370th out of 704 homes in Ohio for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Details

CertificationsCertified by Ohio Department of Aging to provide services under the assisted living waiver program.

Safety & Compliance

Wheelchair Accessible
Secured Perimeter
Emergency SystemsNurse Call System
Safety Features24-Hour Secure Building

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Jill Bell, Executive Director (per BBB, record updated Jul 2026)

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Additional Policies & Features

HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

Fitness Center
Library
Salon Services
Housekeeping Services
Laundry Service
Daily Experiences
24-Hour On-Site Clinical Staff
Concierge Services
Memory Care Garden
Transportation Available
ActivitiesThoughtfully planned events and programs
Specific ProgramsIndividualized Assistance

Pricing & Financial Information

Assisted Living Starting at$3,360/mo
Memory Care Starting at$5,500/mo

Contact Heritage Crossing

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Living Spaces & Floor Plans for Heritage Crossing

Places of interest near Heritage Crossing

Address 7.5 miles from city center Info Estimated distance in miles from Akron's city center to Heritage Crossing's address, calculated via Google Maps. — 6.61 miles to nearest hospital (Western Reserve Hospital)

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Address

Compare Assisted Living around Akron

The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.

The Landing of Stow
AL
HOS
MC
PC
Stow (Huntington Park)
81
Facility 81
OH AVG 76
Rank #135 / 315
No
18
Facility 18
OH AVG 40
Rank #560 / 704
Private Rooms A+ Alicia Davies
82
Facility 82
OH AVG 85.8
Rank #152 / 192
-
Ohio Living Rockynol
AL
IL
MC
NH
SNF
Akron (Highland Square)
79
Facility 79
OH AVG 76
Rank #144 / 315
Yes
65
Facility 65
OH AVG 40
Rank #107 / 704
- A+ -
87
Facility 87
OH AVG 85.8
Rank #64 / 192
4
Facility 4
OH AVG 2
Rank #106 / 143
The Village of St. Edward at Green
AL
IL
MC
Akron (Fortuna Drive)
76
Facility 76
OH AVG 76
Rank #152 / 315
Yes
30
Facility 30
OH AVG 40
Rank #445 / 704
1 Bed / 2 Bed - -
87
Facility 87
OH AVG 85.8
Rank #64 / 192
-
Heritage Crossing
AL
MC
Akron (Montrose-Ghent) - No
39
Facility 39
OH AVG 40
Rank #370 / 704
- A+ - --
Maplewood at Cuyahoga Falls
AL
MC
Cuyahoga Falls - Yes
9
Facility 9
OH AVG 40
Rank #621 / 704
Studio A+ -
86
Facility 86
OH AVG 85.8
Rank #82 / 192
1
Facility 1
OH AVG 2
Rank #1 / 143

Financial Assistance for
Assisted Living in Ohio

Heritage Crossing is located in Akron, Ohio.
Here are the financial assistance programs available to residents in Ohio.

Get Financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+
General Ohio resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OH

Administered through regional agencies; waitlists possible.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+
General Ohio resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OH

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized)
General OH resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month (individual); QIT required.
Asset Limits $2,000 (individual), $3,000 (couple).
OH

Covers ~300 facilities; room/board not included (separate cost).

Benefits
Personal care Meals Medication management Transportation (~$3,000-$4,000/month value)

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+
General OH resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OH

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled
General OH resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OH

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized
General OH resident, low-income household.
Income Limits (2025) ~$3,970/month individual, 185% FPL
Asset Limits Not assessed; income-focused.
OH

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
OH

12 AAAs; rural/low-income priority; volunteer respite option.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OH resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OH

High veteran demand; supports care in multiple settings.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled)
General OH resident, homeowner, low-income.
Income Limits (2025) ~$38,500/year individual, adjusted annually
Asset Limits Not assessed; home ownership required.
OH

Reduces taxable value by $25,000; applies to primary residence.

Benefits
Tax reduction (~$400-$800/year avg., varies by county)

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized
General OH resident, homeowner, hardship post-Jan 21, 2020.
Income Limits (2025) ~$147,600/year family of 4, 150% AMI; varies by county
Asset Limits Not assessed; hardship-focused.
OH

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

Benefits
Mortgage aid ($25,000 max) Utility/property tax aid ($5,000 avg.)

Frequently Asked Questions about Heritage Crossing

What neighborhood is Heritage Crossing in?

Heritage Crossing is in the Montrose-Ghent neighborhood of Akron.

Is Heritage Crossing in a walkable area?

Heritage Crossing has a walk score of 39. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Does Heritage Crossing have different floorplan options?

Yes — see the floorplan options available at Heritage Crossing on this page.

Are pets allowed at Heritage Crossing?

Yes, Heritage Crossing allows residents to bring their pets.

Are there photos of Heritage Crossing?

Yes — there are 8 photos of Heritage Crossing in the photo gallery on this page.

What is the address of Heritage Crossing?

Heritage Crossing is located at 251 N Cleveland Massillon Rd, Akron, OH 44333.

What is the phone number of Heritage Crossing?

(330) 828-1371 will put you in contact with the team at Heritage Crossing.

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