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Sugar Fork Crossing is a senior living community located in Anderson, Indiana, that offers exceptional Assisted Living and Memory Care services to its residents. At Sugar Fork Crossing, we put our residents first, customizing care around each resident’s needs and concerns to maximize their quality of life.
We have 24/7 on-site clinical staff, transportation, daily activities, a grand piano, a private Memory Care garden, a full theater, and much more. Our community is designed to provide every amenity and option to support the unique needs and preferences of each resident. We are also proud to be a very pet-friendly community, welcoming and cherishing pets of all sizes. We believe that pets play a key role in the lives of our residents and can help them to feel more at home in our senior living community.
At Sugar Fork Crossing, we strive to create a supportive and caring environment that empowers our residents to live their best lives. Whether it is through social engagement, personal care services, or specialized Memory Care, we aim to help our residents to perform daily living tasks and to stay engaged with the world around them.
If you or your loved one is looking for exceptional senior living care and services in a warm, welcoming, and supportive environment, we invite you to come experience the difference at Sugar Fork Crossing.
Higher than the Indiana average: 68.1%Sugar Fork Crossing is legally operated by Nxm Anderson Operator Llc, and administrated by Lorena Glover.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.
8 points below the Indiana average for assisted living residences (83/100)
Rank #256 / 384 in Indiana Inspection Score — State benchmarked This home is ranked 256th out of 384 homes in Indiana. Shows this facility's inspection score compared to the Indiana average among 384 comparable communities in the ranking pool. Inspection score: 75 out of 100. Letter grade C. 8 points below the Indiana average for assisted living residences (83/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 29 | 36 | This facility has 19% fewer total deficiencies than a typical Indiana assisted living residence (29 vs. IN avg 36).↓ 19% better Rank #165 / 386 Total deficiencies — State benchmarked This home is ranked 165th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 7.3 | 9 | This facility has 19% fewer deficiencies per year than a typical Indiana assisted living residence (7.3 vs. IN avg 9).↓ 19% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.8 | 1.9 | This facility has 5% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.8 vs. IN avg 1.9).↓ 5% better Rank #121 / 386 Deficiencies per inspection — State benchmarked This home is ranked 121st out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 16 | 19 | This facility has 16% fewer total visits than a typical Indiana assisted living residence (16 vs. IN avg 19).↓ 16% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 13 | 7 | This facility has 86% more inspections with deficiencies than a typical Indiana assisted living residence (13 vs. IN avg 7).↑ 86% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 81% | 37% | This facility has 44 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (81% vs. IN avg 37%).↑ 44% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 16 | 13 | This facility has 23% more inspections than a typical Indiana assisted living residence (16 vs. IN avg 13).↑ 23% worse |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 13 | 5 | This facility has 160% more total complaints than a typical Indiana assisted living residence (13 vs. IN avg 5).↑ 160% worse Rank #344 / 352 Total complaints — State benchmarked This home is ranked 344th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2022.
| 3.3 | 1.3 | This facility has 154% more complaints per year than a typical Indiana assisted living residence (3.3 vs. IN avg 1.3).↑ 154% worse |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 16 | 8 | This facility has 100% more complaint visits than a typical Indiana assisted living residence (16 vs. IN avg 8).↑ 100% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
5.0 miles from city center
Estimated distance in miles from Anderson's city center to Sugar Fork Crossing's address, calculated via Google Maps.
— 3.61 miles to nearest hospital (Fresenius Medical Care at Saint John'S Health System)
Add your location
Sugar Fork Crossing is located in Anderson, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Bethany Pointe Health Campus |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Anderson | 138
Facility
138
IN AVG
116
Rank
#116 / 437 | Yes |
27
Facility
27
IN AVG
37
Rank
#347 / 587 | Studio / Suite | 1
Facility
1
IN AVG
8
Rank
#130 / 378 |
37.0%
Facility
37.0%
IN AVG
66.4%
Rank
#385 / 404 | - | Alicia Lambert | Hancock Regional Hospital | Alexa Troutman | 75
Facility
75
IN AVG
83
Rank
#256 / 384 | 26 | 8
Facility
8
IN AVG
5
Rank
#297 / 352 | 41
Facility
41
IN AVG
36
Rank
#204 / 386 | 1.1
Facility
1.1
IN AVG
1.9
Rank
#70 / 386 |
| Sweet Galilee at The Wigwam |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Anderson | 130
Facility
130
IN AVG
116
Rank
#140 / 437 | Yes |
63
Facility
63
IN AVG
37
Rank
#125 / 587 | - | - |
70.0%
Facility
70.0%
IN AVG
66.4%
Rank
#182 / 404 | A+ | Vernatene Banks | Sweet Galilee At The Wigwam LLC | Carmen May | 71
Facility
71
IN AVG
83
Rank
#309 / 384 | 23 | 12
Facility
12
IN AVG
5
Rank
#341 / 352 | 48
Facility
48
IN AVG
36
Rank
#232 / 386 | 1.8
Facility
1.8
IN AVG
1.9
Rank
#121 / 386 |
| Sugar Fork Crossing |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Anderson | 128
Facility
128
IN AVG
116
Rank
#147 / 437 | No |
23
Facility
23
IN AVG
37
Rank
#375 / 587 | - | 1
Facility
1
IN AVG
8
Rank
#130 / 378 |
77.3%
Facility
77.3%
IN AVG
66.4%
Rank
#115 / 404 | D+ | Lorena Glover | Nxm Anderson Operator LLC | Daphne Nichols | 75
Facility
75
IN AVG
83
Rank
#256 / 384 | 16 | 13
Facility
13
IN AVG
5
Rank
#344 / 352 | 29
Facility
29
IN AVG
36
Rank
#165 / 386 | 1.8
Facility
1.8
IN AVG
1.9
Rank
#121 / 386 |
| Keystone Woods |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Anderson | 70
Facility
70
IN AVG
116
Rank
#351 / 437 | Yes |
7
Facility
7
IN AVG
37
Rank
#497 / 587 | 1 Bed | - |
78.6%
Facility
78.6%
IN AVG
66.4%
Rank
#105 / 404 | A- | Kristin Johnson | Csl Keystone Woods, LLC | Melinda Negley | 85
Facility
85
IN AVG
83
Rank
#125 / 384 | 9 | 4
Facility
4
IN AVG
5
Rank
#140 / 352 | 16
Facility
16
IN AVG
36
Rank
#104 / 386 | 1.5
Facility
1.5
IN AVG
1.9
Rank
#96 / 386 |
| Crown Pointe of Anderson |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Anderson (Glyn Ellen) | 66
Facility
66
IN AVG
116
Rank
#358 / 437 | No |
8
Facility
8
IN AVG
37
Rank
#485 / 587 | Studio / 1 Bed / 2 Bed | 19
Facility
19
IN AVG
8
Rank
#57 / 378 |
68.2%
Facility
68.2%
IN AVG
66.4%
Rank
#196 / 404 | A+ | Robert Cook | Crownpointe Communities LLC | Marlene Powell | 96
Facility
96
IN AVG
83
Rank
#23 / 384 | 7 | 1
Facility
1
IN AVG
5
Rank
#1 / 352 | 10
Facility
10
IN AVG
36
Rank
#69 / 386 | 1.1
Facility
1.1
IN AVG
1.9
Rank
#87 / 386 |
Daphne Nichols is the Director of Nursing at Sugar Fork Crossing.
The legal owner and operator of Sugar Fork Crossing is Nxm Anderson Operator Llc.
Sugar Fork Crossing has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to IN state health department records, Sugar Fork Crossing's license number is 25-014080-1.
According to IN state health department records, Sugar Fork Crossing's license expires on April 30, 2026.
Sugar Fork Crossing's occupancy is 77%.
Lorena Glover is the administrator of Sugar Fork Crossing.
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