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Sugar Fork Crossing
Assisted Living & Memory Care · Anderson, IN
Exterior view of Sugar Fork Crossing with gardens Common area with bookshelves and seating Interior common area with a dining setup and flowers A cozy interior of a resident's room with a TV and bed Rehabilitation gym with exercise equipment and mirrors

Sugar Fork Crossing

Assisted Living & Memory Care · Anderson, IN
1745 E 67Th St, Anderson, IN 46013 View map Calculator: See prices in your area
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Overview of Sugar Fork Crossing

Sugar Fork Crossing is a senior living community located in Anderson, Indiana, that offers exceptional Assisted Living and Memory Care services to its residents. At Sugar Fork Crossing, we put our residents first, customizing care around each resident’s needs and concerns to maximize their quality of life.

We have 24/7 on-site clinical staff, transportation, daily activities, a grand piano, a private Memory Care garden, a full theater, and much more. Our community is designed to provide every amenity and option to support the unique needs and preferences of each resident. We are also proud to be a very pet-friendly community, welcoming and cherishing pets of all sizes. We believe that pets play a key role in the lives of our residents and can help them to feel more at home in our senior living community.

At Sugar Fork Crossing, we strive to create a supportive and caring environment that empowers our residents to live their best lives. Whether it is through social engagement, personal care services, or specialized Memory Care, we aim to help our residents to perform daily living tasks and to stay engaged with the world around them.

If you or your loved one is looking for exceptional senior living care and services in a warm, welcoming, and supportive environment, we invite you to come experience the difference at Sugar Fork Crossing.

Facility Direct Line (765) 400-2967
Facility Direct Line (765) 400-2967
Bed community size
128-bed community Rank #147 / 433Bed count — State benchmarkedThis home is ranked 147th out of 433 homes in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation Rank #132 / 407Years in operation — State benchmarkedThis home is ranked 132nd out of 407 homes in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 23 / 100 Rank #375 / 587Walk Score — State benchmarkedThis home is ranked 375th out of 587 homes in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: D+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
77%
Rank #121 / 423Occupancy rate — State benchmarkedThis home is ranked 121st out of 423 homes in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 423. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Indiana average: 68.1%
Occupied beds
99 / 128
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceMay 1, 2025
ExpirationApril 30, 2027
License Number25-014080-1

Ownership & Operating Entity

Sugar Fork Crossing is legally operated by Nxm Anderson Operator LLC, and administered by Lorena Glover.

Profit StatusFor-profit

Type Of Units

Residential
128 units
Total beds
128 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingDaphne Nichols

Contact Information

Fax(303) 244-0720

Contact Sugar Fork Crossing

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 29 deficiencies 13 complaints 16 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

8 points below the Indiana average for assisted living residences (83/100)

Rank #264 / 392 in Indiana Inspection Score — State benchmarked This home is ranked 264th out of 392 homes in Indiana for inspection score. Shows this facility's inspection score compared to the Indiana average among 392 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 75 out of 100. Letter grade C. 8 points below the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 6 Worse Metrics worse than Indiana average:
• Inspections with deficiencies (86% above)
• Inspection deficiency rate (119% above)
• Inspections (23% above)
• Total complaints (160% above)
• Complaints per year (154% above)
• Complaint visits (100% above) 2 Better Metrics better than Indiana average:
• Total deficiencies (19% below)
• Deficiencies per inspection (5% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2936 This facility has 19% fewer total deficiencies than a typical Indiana assisted living residence (29 vs. IN avg 36).↓ 19% better Rank #156 / 312 Total deficiencies — State benchmarked This home is ranked 156th out of 312 homes in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per inspection Info Average deficiencies per inspection. 1.81.9 This facility has 5% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.8 vs. IN avg 1.9).↓ 5% better Rank #98 / 312 Deficiencies per inspection — State benchmarked This home is ranked 98th out of 312 homes in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1619 This facility has had 16% fewer total visits than the Indiana average (16 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 16% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 137 This facility has 86% more inspections with deficiencies than a typical Indiana assisted living residence (13 vs. IN avg 7).↑ 86% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 81%37% This facility has 44 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (81% vs. IN avg 37%).↑ 44% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 1613 This facility has 23% more inspections than a typical Indiana assisted living residence (16 vs. IN avg 13).↑ 23% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 135 This facility has 160% more total complaints than a typical Indiana assisted living residence (13 vs. IN avg 5).↑ 160% worse Rank #282 / 288 Total complaints — State benchmarked This home is ranked 282nd out of 288 homes in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 288 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2022. 3.31.3 This facility has 154% more complaints per year than a typical Indiana assisted living residence (3.3 vs. IN avg 1.3).↑ 154% worse
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 168 This facility has 100% more complaint visits than a typical Indiana assisted living residence (16 vs. IN avg 8).↑ 100% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • July 10, 2025 inspection found no deficiencies and substantiated no complaints after investigating Complaint IN00460871.
  • Recent complaints substantiated failures in supervision to prevent elopement, abuse investigations, family notifications, and medication scope violations, with multiple deficiencies cited between 2024 and 2025.
  • Several inspections from 2023 to 2024 documented recurring issues with medication management, resident assessments, abuse reporting, and service plan documentation.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near Sugar Fork Crossing

Address 5.0 miles from city center Info Estimated distance in miles from Anderson's city center to Sugar Fork Crossing's address, calculated via Google Maps. — 3.61 miles to nearest hospital (Fresenius Medical Care at Saint John'S Health System)

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Compare Assisted Living around Anderson

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

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 37.0% -Alicia LambertHancock Regional HospitalAlexa Troutman
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26
8
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41
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1.1
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Sweet Galilee at The Wigwam
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IN AVG 116
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63
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1
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Rank #132 / 407
 70.0% A+Vernatene BanksSweet Galilee At The Wigwam LLCCarmen May
71
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23
12
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48
Facility 48
IN AVG 36
Rank #206 / 312
1.8
Facility 1.8
IN AVG 1.9
Rank #117 / 312
Sugar Fork Crossing
AL
MC
Anderson
128
Facility 128
IN AVG 116
Rank #147 / 433
Yes
23
Facility 23
IN AVG 37
Rank #375 / 587
-
1
Facility 1
IN AVG 8
Rank #132 / 407
 77.3% D+Lorena GloverNxm Anderson Operator LLCDaphne Nichols
75
Facility 75
IN AVG 83
Rank #264 / 392
16
13
Facility 13
IN AVG 5
Rank #282 / 288
29
Facility 29
IN AVG 36
Rank #156 / 312
1.8
Facility 1.8
IN AVG 1.9
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82
Facility 82
IN AVG 116
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19
Facility 19
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1 Bed / 2 Bed
1
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IN AVG 8
Rank #132 / 407
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87
Facility 87
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9
4
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No
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19
Facility 19
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 65.2% A+Robert CookCrownpointe Communities LLCMarlene Powell
96
Facility 96
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7
1
Facility 1
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10
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1.1
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Financial Assistance for
Assisted Living in Indiana

Sugar Fork Crossing is located in Anderson, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

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Frequently Asked Questions about Sugar Fork Crossing

Who is the Director of Nursing at Sugar Fork Crossing?

Daphne Nichols is the Director of Nursing at Sugar Fork Crossing.

Who is the owner of Sugar Fork Crossing?

Sugar Fork Crossing is legally operated by Nxm Anderson Operator LLC, and administered by Lorena Glover.

Is Sugar Fork Crossing in a walkable area?

Sugar Fork Crossing has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Sugar Fork Crossing?

According to IN state health department records, Sugar Fork Crossing's license number is 25-014080-1.

When does Sugar Fork Crossing's license expire?

According to IN state health department records, Sugar Fork Crossing's license expires on April 30, 2027.

What is the occupancy rate at Sugar Fork Crossing?

Sugar Fork Crossing's occupancy is 77%.

How long has Sugar Fork Crossing been in business?

Sugar Fork Crossing has been operating for approximately 1 year, based on available licensing and registration records.

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