Medium-capacity home · Offers a balance of services and community atmosphere.
Sugar Fork Crossing
Sugar Fork Crossing is a senior living community located in Anderson, Indiana, that offers exceptional Assisted Living and Memory Care services to its residents. At Sugar Fork Crossing, we put our residents first, customizing care around each resident’s needs and concerns to maximize their quality of life.
We have 24/7 on-site clinical staff, transportation, daily activities, a grand piano, a private Memory Care garden, a full theater, and much more. Our community is designed to provide every amenity and option to support the unique needs and preferences of each resident. We are also proud to be a very pet-friendly community, welcoming and cherishing pets of all sizes. We believe that pets play a key role in the lives of our residents and can help them to feel more at home in our senior living community.
At Sugar Fork Crossing, we strive to create a supportive and caring environment that empowers our residents to live their best lives. Whether it is through social engagement, personal care services, or specialized Memory Care, we aim to help our residents to perform daily living tasks and to stay engaged with the world around them.
If you or your loved one is looking for exceptional senior living care and services in a warm, welcoming, and supportive environment, we invite you to come experience the difference at Sugar Fork Crossing.
Community insights.
About this community
Sugar Fork Crossing is legally operated by Nxm Anderson Operator LLC, and administered by Lorena Glover.
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
ALM Inspection Grade
23 points below the Indiana average for state-licensed facilities (83/100)
Category breakdown
Deficiencies
Concern
30 deficiencies · 2× more than the typical state-licensed IN facility (median: 13)
Finding Frequency
Concern
81% of inspections found a deficiency · 2× more than the typical state-licensed IN facility (median: 44%)
Substantiated Complaints
Concern
13 substantiated complaints · 4× more than the typical state-licensed IN facility (median: 3)
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Substantiated complaints (160% above)
• Inspection deficiency rate (98% above) 1 Better Metrics better than Indiana average:
• Total deficiencies (9% below)
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
| 30 | 33.0 | This facility has 9% fewer total deficiencies than a typical Indiana assisted living residence (30 vs. IN avg 33).↓ 9% better Rank #171 / 241 Total deficiencies — State benchmarked This assisted living community is ranked 171st out of 241 assisted living communities we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among the 241 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Indiana that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
|
Deficiencies per inspection
| 1.9 | 1.8 | This facility has had 6% more deficiencies per inspection than the Indiana average (1.9 vs. IN avg 1.8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 6% more Rank #149 / 239 Deficiencies per inspection — State benchmarked This assisted living community is ranked 149th out of 239 assisted living communities we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among the 239 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Indiana that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
|
Substantiated complaints
| 13 | 5.0 | This facility has 160% more substantiated complaints than a typical Indiana assisted living residence (13 vs. IN avg 5).↑ 160% worse Rank #238 / 240 Substantiated complaints — State benchmarked This assisted living community is ranked 238th out of 240 assisted living communities we track in Indiana for substantiated complaints. Shows this facility's substantiated complaints compared to the Indiana average among the 240 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Indiana that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total inspections
| 16 | 19.0 | This facility has had 16% fewer total inspections than the Indiana average (16 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 16% fewer |
|
Routine inspections
| 0 | 7.0 | This facility has had 100% fewer routine inspections than the Indiana average (0 vs. IN avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer |
|
Complaint visits
| 16 | 8.0 | This facility has had 100% more complaint visits than the Indiana average (16 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 100% more |
|
Inspections with deficiencies
| 13 | 7.0 | This facility has had 86% more inspections with deficiencies than the Indiana average (13 vs. IN avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 86% more |
|
Inspection deficiency rate
| 81% | 41% | This facility has 40 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (81% vs. IN avg 41%).↑ 40% worse |
What does this home offer?
Pets Allowed
Places of interest near Sugar Fork Crossing
5.0 miles from city center
Estimated distance in miles from Anderson's city center to Sugar Fork Crossing's address, calculated via Google Maps.
— 3.61 miles to nearest hospital (Fresenius Medical Care at Saint John'S Health System)
Calculate Travel Distance to Sugar Fork Crossing
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Compare Assisted Living around Anderson
Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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Number of years the company has been in operation.
|
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Name of the director of nursing on record, when the state publishes this field.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Complaints the state investigated and upheld, as published in the state record.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sweet Galilee at The Wigwam | AL | Anderson | 130
Facility
130
IN AVG
125
Rank
#99 / 251 | Yes |
63
Facility
63
IN AVG
35
Rank
#49 / 301 | Studio / 1 Bed | 1
Facility
1
IN AVG
8
Rank
#142 / 248 |
70.0%
Facility
70.0%
IN AVG
63.6%
Rank
#94 / 240 | A+ | Darlene Adair | Sweet Galilee At The Wigwam LLC | Carmen May | D | 26 | 12
Facility
12
IN AVG
5
Rank
#236 / 240 | 48
Facility
48
IN AVG
36
Rank
#209 / 241 | 1.8
Facility
1.8
IN AVG
1.9
Rank
#137 / 239 |
| Sugar Fork Crossing | AL MC | Anderson | 128
Facility
128
IN AVG
125
Rank
#104 / 251 | Yes |
23
Facility
23
IN AVG
35
Rank
#179 / 301 | - | 1
Facility
1
IN AVG
8
Rank
#142 / 248 |
77.3%
Facility
77.3%
IN AVG
63.6%
Rank
#50 / 240 | C- | Lorena Glover | Nxm Anderson Operator LLC | Daphne Nichols | D- | 16 | 13
Facility
13
IN AVG
5
Rank
#238 / 240 | 30
Facility
30
IN AVG
36
Rank
#171 / 241 | 1.9
Facility
1.9
IN AVG
1.9
Rank
#149 / 239 |
| Primrose Retirement Community of Anderson | AL IL MC | Anderson | 82
Facility
82
IN AVG
125
Rank
#197 / 251 | Yes |
19
Facility
19
IN AVG
35
Rank
#195 / 301 | 1 Bed / 2 Bed | 1
Facility
1
IN AVG
8
Rank
#142 / 248 |
41.5%
Facility
41.5%
IN AVG
63.6%
Rank
#217 / 240 | A+ | Nanette Albright | Tsmm Management, L.l.c | Joyce Harris | B- | 10 | 4
Facility
4
IN AVG
5
Rank
#134 / 240 | 11
Facility
11
IN AVG
36
Rank
#75 / 241 | 1.1
Facility
1.1
IN AVG
1.9
Rank
#78 / 239 |
| Keystone Woods | AL RC | Anderson | 70
Facility
70
IN AVG
125
Rank
#207 / 251 | Yes |
7
Facility
7
IN AVG
35
Rank
#268 / 301 | 1 Bed | 1
Facility
1
IN AVG
8
Rank
#142 / 248 |
78.6%
Facility
78.6%
IN AVG
63.6%
Rank
#44 / 240 | A- | Kristin Johnson | Csl Keystone Woods, LLC | Melinda Negley | C | 11 | 4
Facility
4
IN AVG
5
Rank
#134 / 240 | 20
Facility
20
IN AVG
36
Rank
#123 / 241 | 1.8
Facility
1.8
IN AVG
1.9
Rank
#137 / 239 |
| Crown Pointe of Anderson | AL IL RESC | Anderson (Glyn Ellen) | 66
Facility
66
IN AVG
125
Rank
#210 / 251 | No |
8
Facility
8
IN AVG
35
Rank
#261 / 301 | Studio / 1 Bed / 2 Bed | 19
Facility
19
IN AVG
8
Rank
#34 / 248 |
65.2%
Facility
65.2%
IN AVG
63.6%
Rank
#115 / 240 | A+ | Robert Cook | Crownpointe Communities LLC | Marlene Powell | A | 9 | 1
Facility
1
IN AVG
5
Rank
#25 / 240 | 10
Facility
10
IN AVG
36
Rank
#69 / 241 | 1.1
Facility
1.1
IN AVG
1.9
Rank
#78 / 239 |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other IN assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Indiana
Sugar Fork Crossing is located in Anderson, Indiana.
Here are the financial assistance programs available to residents in Indiana.
More homes from the same operator
Frequently Asked Questions about Sugar Fork Crossing
Who is the Director of Nursing at Sugar Fork Crossing?
Daphne Nichols is the Director of Nursing at Sugar Fork Crossing.
Who is the owner of Sugar Fork Crossing?
Sugar Fork Crossing is legally operated by Nxm Anderson Operator LLC, and administered by Lorena Glover.
Is Sugar Fork Crossing in a walkable area?
Sugar Fork Crossing has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Sugar Fork Crossing?
According to IN state health department records, Sugar Fork Crossing's license number is 26-014080-1.
When does Sugar Fork Crossing's license expire?
According to IN state health department records, Sugar Fork Crossing's license expires on April 30, 2027.
What is the occupancy rate at Sugar Fork Crossing?
Sugar Fork Crossing's occupancy is 77.3%.
How long has Sugar Fork Crossing been in business?
Sugar Fork Crossing has been operating for approximately 1 year, based on available licensing and registration records.
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