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Receive the care and support you deserve with the distinct senior living community of Heritage Hall Skilled Nursing by Americare set in the harmonious neighborhood of East Highway 22, Centralia, MO, that offers skilled nursing, hospice, home health care, and rehabilitation. With warm and spacious studio floor plans, the community ensures seniors experience unmatched comfort and safety. Live the life you’ve always dreamed of with a kind and highly trained team handling your chores and providing help every step of the way.
Retain your independence while doing the things you love through engaging activities and enjoyable events. Moreover, the community conducts fun wellness programs for residents to maintain an active and well-engaged lifestyle. Delight with healthy and tasty meals catering to dietary needs and preferences. Surround yourself with the care you need with Heritage Hall for a glorious retirement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered nurse hours per resident per day.
Nurse aide hours per resident per day.
Total number of nurse staff hours per resident per day on weekends.
Physical therapist staff hours per resident per day.
Registered nurse hours per resident per day on weekends.
May offer a more intimate, personalized care environment.
Lower occupancy suggests more openings may be available.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
27% of new residents, usually for short-term rehab.
55% of new residents, often for short stays.
18% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Pets Allowed: Yes, Pets Allowed
Room Sizes: 218 sq. ft.
Housing Options: Studio
Building Type: Single-story
Transportation Services
Fitness and Recreation
Missouri average 6.6
Last Health inspection on Nov 2025
Missouri average 36.5
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
6 of 7 citations resulted from standard inspections; and 1 of 7 resulted from complaint investigations.
0
100% better than Missouri average
Missouri average: 0.7
0
100% better than Missouri average
Missouri average: 1
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Nov 06, 2025
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 14, 2024
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 14, 2024
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 14, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
23.0 miles from city center
750 MO-22, Centralia, MO 65240
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
41% better than Missouri average
Missouri average ratio: 1.71:1
14% worse than Missouri average
Missouri average: 8.1 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hours
This role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
This role is partially covered by contractors.
Total hours from contractors
1,980 contractor hours this quarter
| Certified Nursing Assistant | 19 | 3 | 22 | 4,056 | 91 | 100% | 7.1 |
| Physical Therapist | 12 | 0 | 12 | 2,595 | 91 | 100% | 7.3 |
| Nurse Aide in Training | 14 | 2 | 16 | 2,545 | 91 | 100% | 7 |
| Medication Aide/Technician | 9 | 1 | 10 | 1,434 | 91 | 100% | 7.2 |
| Licensed Practical Nurse | 4 | 1 | 5 | 1,176 | 91 | 100% | 7 |
| Registered Nurse | 6 | 0 | 6 | 1,145 | 82 | 90% | 7.5 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 962 | 69 | 76% | 8.6 |
| RN Director of Nursing | 2 | 0 | 2 | 761 | 65 | 71% | 7.3 |
| Speech Language Pathologist | 0 | 3 | 3 | 510 | 64 | 70% | 5.4 |
| Administrator | 1 | 0 | 1 | 486 | 61 | 67% | 8 |
| Physical Therapy Aide | 0 | 7 | 7 | 479 | 66 | 73% | 6.7 |
| Nurse Practitioner | 1 | 0 | 1 | 413 | 54 | 59% | 7.6 |
| Dietitian | 1 | 0 | 1 | 393 | 61 | 67% | 6.4 |
| Dental Services Staff | 1 | 0 | 1 | 374 | 47 | 52% | 8 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 228 | 45 | 49% | 5.1 |
| Mental Health Service Worker | 2 | 0 | 2 | 208 | 40 | 44% | 5.2 |
| Physical Therapy Assistant | 0 | 2 | 2 | 79 | 32 | 35% | 2.4 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 54 | 37 | 41% | 1.4 |
| Qualified Social Worker | 0 | 2 | 2 | 25 | 13 | 14% | 1.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 16 | 3 | 3% | 5.2 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.2
44% better than Missouri average
Missouri average: 10.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.0
44% better than Missouri average
Missouri average: 19.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
14.0%
29% better than Missouri average
Missouri average: 19.8%
Percent of long-stay residents whose ability to move independently worsened
5.1%
75% better than Missouri average
Missouri average: 20.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.7%
24% better than Missouri average
Missouri average: 18.1%
Percent of long-stay residents experiencing one or more falls with major injury
3.0%
26% better than Missouri average
Missouri average: 4.0%
Percent of long-stay high risk residents with pressure ulcers
2.8%
44% better than Missouri average
Missouri average: 5.0%
Percent of long-stay residents with a urinary tract infection
3.2%
16% worse than Missouri average
Missouri average: 2.7%
Percent of long-stay residents who lose too much weight
5.9%
6% worse than Missouri average
Missouri average: 5.6%
Percent of long-stay residents who have depressive symptoms
1.6%
88% better than Missouri average
Missouri average: 12.8%
Percent of long-stay residents who received an antipsychotic medication
13.9%
37% better than Missouri average
Missouri average: 22.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
11% better than Missouri average
Missouri average: 85.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
86.1%
5% worse than Missouri average
Missouri average: 90.9%
Number of hospitalizations per 1,000 long-stay resident days.
2.33
12% worse than Missouri average
Missouri average: 2.08
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.72
69% better than Missouri average
Missouri average: 2.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.4%
33% better than Missouri average
Missouri average: 66.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.5%
33% better than Missouri average
Missouri average: 2.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
16.1%
75% worse than Missouri average
Missouri average: 63.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.7%
26% better than Missouri average
Missouri average: 25.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
14.0%
In line with Missouri average
Missouri average: 13.4%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Missouri average
Missouri average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
76.0%
42% better than Missouri average
Missouri average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
64.7%
28% better than Missouri average
Missouri average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Historical financial and operational data for Heritage Hall based on CMS SNF Cost Reports.
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