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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Heritage Manor of Baton Rouge II is a 144-bed skilled nursing and rehabilitation facility located at 9301 Oxford Place Avenue in Baton Rouge, Louisiana. Serving East Baton Rouge Parish, the community is owned by Community Care Center of Heritage House, LLC, managed by ASI Management, and accepts both Medicare and Medicaid.
Nurse aide hours are 5% above the Louisiana average at 2 hours and 26 minutes per resident per day. However, RN hours are 32% below the state average at 13 minutes per day, and physical therapist hours run 67% below the Louisiana average. The facility holds a 1-star overall CMS rating, with 2-star sub-ratings for both staffing and quality measures.
Clinical outcomes for long-stay residents show hospitalizations at 8% better than the state average and emergency department visits 6% better than the Louisiana average. Specific details about on-site amenities and dining menus are not available in the available source data, so families should request them during a tour.
The Louisiana Department of Health, Health Standards Section, oversees facility inspections. Heritage Manor holds a 1-star health inspection sub-rating. No civil money penalties or payment denials appear in the available reports for the current period, and the facility maintains a citations-per-inspection rate of zero.
The campus employs 100 full-time staff and provides clinical programs for wound care and short-term rehabilitation. Information regarding current occupancy levels and monthly pricing is not publicly listed in current records. Families should confirm current availability and financial policies directly with the facility administration.
Families seeking long-term care with hospitalization rates that perform better than state averages may find this environment appropriate. Families evaluating Heritage Manor of Baton Rouge II should ask directly about the specific findings driving the 1-star health inspection rating and what corrective steps are in place before making a placement decision.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 70th out of 182 homes in Louisiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 12m per day | ▼ 39% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 4m per day | ▼ 10% State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 22m per day | ■ Avg State avg: 2h 19m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 16m per day | ■ Avg State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 71% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 6m per day | ▼ 57% State avg: 13m per day · National avg: 28m per day |
Higher than the Louisiana average: 71.8%Key information about the people who lead and staff this community.
In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Louisiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | LA Average | vs. LA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 36 | 32 | This facility has 13% more total deficiencies than a typical Louisiana nursing home (36 vs. LA avg 32).↑ 13% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 9 | 8 | This facility has 13% more deficiencies per year than a typical Louisiana nursing home (9 vs. LA avg 8).↑ 13% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 3 | 4 | This facility has 25% fewer deficiencies per inspection than a typical Louisiana nursing home (3 vs. LA avg 4).↓ 25% better |
Inspections
| This Facility | LA Average | vs. LA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 12 | 8 | This facility has 50% more total inspections than a typical Louisiana nursing home (12 vs. LA avg 8).↑ 50% worse |
Louisiana average 6.5
Last Health inspection on Mar 2025
Louisiana average 25.7
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 36 citations resulted from standard inspections; and 19 of 36 resulted from complaint investigations.
445% worse than Louisiana averageLouisiana average: 1.1
100% better than Louisiana averageLouisiana average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
22% more staff per resident than Louisiana average
0% compared with Louisiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
7 total: 6 full-time employees and 1 contractor.
7
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursAssists with medical care and medications.
63 total: 32 full-time employees and 31 contractors.
63
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursHelps with daily care and mobility.
106 total: 79 full-time employees and 27 contractors.
106
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,081 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 79 | 27 | 106 | 25,619 | 92 | 100% | 7.9 |
| Licensed Practical Nurse | 32 | 31 | 63 | 11,503 | 92 | 100% | 8.7 |
| Registered Nurse | 6 | 1 | 7 | 1,495 | 91 | 99% | 8.3 |
| Therapeutic Recreation Specialist | 0 | 4 | 4 | 537 | 73 | 79% | 6.2 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Administrator | 1 | 0 | 1 | 484 | 61 | 66% | 7.9 |
| Qualified Social Worker | 0 | 6 | 6 | 472 | 69 | 75% | 6.4 |
| Speech Language Pathologist | 0 | 9 | 9 | 445 | 65 | 71% | 4.9 |
| Physical Therapy Aide | 0 | 6 | 6 | 418 | 68 | 74% | 5.6 |
| Physical Therapy Assistant | 0 | 3 | 3 | 190 | 41 | 45% | 4.2 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 158 | 52 | 57% | 2.9 |
| Clinical Nurse Specialist | 0 | 1 | 1 | 91 | 11 | 12% | 8.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 27 | 9 | 10% | 3 |
Includes penalties issued in 2023-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
40% lower than Louisiana averageLouisiana average: $103K
97% more fines than Louisiana averageLouisiana average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Penalties are imposed by CMS for violations of federal nursing home regulations.
4 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 21, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 18, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 18, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 27, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.6
16% worse than Louisiana averageLouisiana average: 11.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.8
27% worse than Louisiana averageLouisiana average: 20.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
23.8%
16% worse than Louisiana averageLouisiana average: 20.5%
Percent of long-stay residents whose ability to move independently worsened
31.8%
35% worse than Louisiana averageLouisiana average: 23.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.9%
28% worse than Louisiana averageLouisiana average: 17.1%
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
In line with Louisiana averageLouisiana average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
5.9%
7% better than Louisiana averageLouisiana average: 6.4%
Percent of long-stay residents with a urinary tract infection
1.1%
58% better than Louisiana averageLouisiana average: 2.7%
Percent of long-stay residents who lose too much weight
2.6%
50% better than Louisiana averageLouisiana average: 5.1%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Louisiana averageLouisiana average: 1.6%
Percent of long-stay residents who received an antipsychotic medication
21.2%
In line with Louisiana averageLouisiana average: 20.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
8% better than Louisiana averageLouisiana average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with Louisiana averageLouisiana average: 94.9%
Number of hospitalizations per 1,000 long-stay resident days.
2.41
8% better than Louisiana averageLouisiana average: 2.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.61
6% better than Louisiana averageLouisiana average: 2.77
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
18% better than Louisiana averageLouisiana average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
82% better than Louisiana averageLouisiana average: 3.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.7%
20% better than Louisiana averageLouisiana average: 76.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
41.9%
51% worse than Louisiana averageLouisiana average: 27.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.2%
31% better than Louisiana averageLouisiana average: 14.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Louisiana averageLouisiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
42.9%
20% worse than Louisiana averageLouisiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
49.6%
In line with Louisiana averageLouisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
15% of new residents, usually for short-term rehab.
77% of new residents, often for short stays.
8% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
116Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Heritage Manor of Baton Rouge II based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #49 / 186Payroll — State benchmarkedThis home is ranked 49th out of 186 homes in Louisiana. Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
1610.2 miles from city center
Estimated distance in miles from Baton Rouge's city center to Heritage Manor of Baton Rouge II's address, calculated via Google Maps.
Add your location
Heritage Manor of Baton Rouge II is located in BATON ROUGE, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
The information below is reported by the Louisiana Department of Health, Health Standards Section.
| Landmark South Nursing and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Baton Rouge (Saint George) | 144
Facility
144
LA AVG
113
Rank
#63 / 262 | - | - | 3.87
Facility
3.87
LA AVG
4.14
Rank
#91 / 182 | -19% | -7% | $10.0k
Facility
$10.0k
LA AVG
$107.9k
Rank
#91 / 187 | 12
Facility
12
LA AVG
25.7
Rank
#21 / 187 | 2.4
Facility
2.4
LA AVG
3.9
Rank
#16 / 187 | 1 | 139 | A+ |
38
Facility
38
LA AVG
37
Rank
#178 / 368 | James Smith | $12.2M
Facility
$12.2M
LA AVG
$9.6M
Rank
#48 / 186 | $8.2M
Facility
$8.2M
LA AVG
$3.9M
Rank
#14 / 186 | 67.1%
Facility
67.1%
LA AVG
42%
Rank
#24 / 186 | 195480 | ||||
| Baton Rouge Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Baton Rouge (Scotlandville) | 145
Facility
145
LA AVG
113
Rank
#59 / 262 |
64.8%
Facility
64.8%
LA AVG
71.8%
Rank
#130 / 194 | -10% | 4.44
Facility
4.44
LA AVG
4.14
Rank
#38 / 182 | +90% | +7% | $203.7k
Facility
$203.7k
LA AVG
$107.9k
Rank
#168 / 187 | 20
Facility
20
LA AVG
25.7
Rank
#67 / 187 | 2.5
Facility
2.5
LA AVG
3.9
Rank
#20 / 187 | 7 | 93 | A+ |
8
Facility
8
LA AVG
37
Rank
#323 / 368 | - | $9.4M
Facility
$9.4M
LA AVG
$9.6M
Rank
#100 / 186 | $5.2M
Facility
$5.2M
LA AVG
$3.9M
Rank
#70 / 186 | 55.2%
Facility
55.2%
LA AVG
42%
Rank
#54 / 186 | 195361 | ||||
| Flannery Oaks Guest House |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Baton Rouge (Park Forest/La North) | 130
Facility
130
LA AVG
113
Rank
#85 / 262 |
71.5%
Facility
71.5%
LA AVG
71.8%
Rank
#103 / 194 | 0% | 3.22
Facility
3.22
LA AVG
4.14
Rank
#159 / 182 | -100% | -22% | $0
Facility
$0
LA AVG
$107.9k
Rank
#88 / 187 | 34
Facility
34
LA AVG
25.7
Rank
#146 / 187 | 5.7
Facility
5.7
LA AVG
3.9
Rank
#165 / 187 | - | 106 | A+ |
19
Facility
19
LA AVG
37
Rank
#282 / 368 | Donnie Hodges | $6.4M
Facility
$6.4M
LA AVG
$9.6M
Rank
#155 / 186 | $4.5M
Facility
$4.5M
LA AVG
$3.9M
Rank
#104 / 186 | 70.1%
Facility
70.1%
LA AVG
42%
Rank
#11 / 186 | 195477 | ||||
| Heritage Manor of Baton Rouge II |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Baton Rouge | 144
Facility
144
LA AVG
113
Rank
#63 / 262 |
82.6%
Facility
82.6%
LA AVG
71.8%
Rank
#50 / 194 | +15% | 4.08
Facility
4.08
LA AVG
4.14
Rank
#70 / 182 | -30% | -2% | $61.6k
Facility
$61.6k
LA AVG
$107.9k
Rank
#138 / 187 | 36
Facility
36
LA AVG
25.7
Rank
#150 / 187 | 3.3
Facility
3.3
LA AVG
3.9
Rank
#54 / 187 | 6 | 118 | A+ |
24
Facility
24
LA AVG
37
Rank
#258 / 368 | Nicholas Casteel | $9.3M
Facility
$9.3M
LA AVG
$9.6M
Rank
#103 / 186 | $6.1M
Facility
$6.1M
LA AVG
$3.9M
Rank
#49 / 186 | 65.8%
Facility
65.8%
LA AVG
42%
Rank
#27 / 186 | 195389 | ||||
| The Pines Retirement Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Baton Rouge (Broadmoor/Sherwood Forest) | 45
Facility
45
LA AVG
113
Rank
#247 / 262 | - | - | 4.57
Facility
4.57
LA AVG
4.14
Rank
#27 / 182 | -32% | +10% | $175.0k
Facility
$175.0k
LA AVG
$107.9k
Rank
#164 / 187 | 73
Facility
73
LA AVG
25.7
Rank
#184 / 187 | 4.9
Facility
4.9
LA AVG
3.9
Rank
#143 / 187 | 3 | 56 | A+ |
21
Facility
21
LA AVG
37
Rank
#271 / 368 | Joel Stewart | $6.0M
Facility
$6.0M
LA AVG
$9.6M
Rank
#161 / 186 | $2.7M
Facility
$2.7M
LA AVG
$3.9M
Rank
#171 / 186 | 44.8%
Facility
44.8%
LA AVG
42%
Rank
#108 / 186 | 195512 |
The legal owner and operator of Heritage Manor of Baton Rouge II is Community Care Center Of Heritage House, Llc.
Heritage Manor of Baton Rouge II has a walk score of 24. Car-dependent. Most errands require a car, with limited nearby walkable options.
Heritage Manor of Baton Rouge II's occupancy is 83%.
Heritage Manor of Baton Rouge II is registered as a for-profit in LA.
Heritage Manor of Baton Rouge II received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
Heritage Manor of Baton Rouge II has 144 beds.
Yes — there is 1 photo of Heritage Manor of Baton Rouge II in the photo gallery on this page.
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