Heritage Oaks Assisted Living Residence

Overview of Heritage Oaks Assisted Living Residence

Heritage Oaks Assisted Living has a clear vision to be the leading provider of residential assisted living by enriching the life of every guest, cultivating their dignity and honoring their heritage. The heart of servitude is deeply ingrained in Heritage Oaks’ mission. This community fosters meaningful relationships, offers an elegant home environment, and provides state-of-the-art customized assisted living care.

As a family-owned and operated business, Heritage Oaks is committed to promoting the independence of every guest it serves. This community believes in celebrating the uniqueness of each individual by offering personalized care and support. At Heritage Oaks, they are passionate about helping their guests thrive and feel like part of the family. Their goal is to create an environment where their guests can live their lives to the fullest, in a way that aligns with their values and preferences. Heritage Oaks doesn’t just want people to exist or live here, they want them to experience a sense of belonging and freedom to live life on their own terms.

Bed community size
38-bed community Rank #221 / 522Bed count — State benchmarkedThis home is ranked 221st out of 522 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
7 years in operation Rank #270 / 533Years in operation — State benchmarkedThis home is ranked 270th out of 533 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 49 / 100 Rank #266 / 818Walk Score — State benchmarkedThis home is ranked 266th out of 818 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceAugust 31, 2021
ExpirationAugust 30, 2026
License NumberAL11891C
QualificationHealth Care

Ownership & Operating Entity

Heritage Oaks Assisted Living Residence is administered by Ryan Reilly.

OwnerHeritage Oaks Assisted Living LLC

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactRyan Reilly (per state records, record updated Jul 2026)

Additional Policies & Features

Pets not allowed

Contact Heritage Oaks Assisted Living Residence

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 1 Worse Metrics worse than Arizona average:
• Enforcement actions (11% above)
1 Better Metrics better than Arizona average:
• Total complaints (67% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 10.9 This facility has 11% more enforcement actions than a typical Arizona assisted living residence (1 vs. AZ avg 0.9).↑ 11% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 55 This facility has total inspections in line with the Arizona average (5 vs. AZ avg 5).— At avg

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 26 This facility has 67% fewer total complaints than a typical Arizona assisted living residence (2 vs. AZ avg 6).↓ 67% better Rank #264 / 482 Total complaints — State benchmarked This home is ranked 264th out of 482 homes in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 482 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • June 8, 2025 inspection resulted in a $500 fine for failing to control or alert staff to resident egress, posing a health and safety risk.
  • May 8, 2025 enforcement cited the facility manager for not ensuring an effective exit alert system for residents, creating a safety hazard.
  • The $500 fine from June 8, 2025 was paid in full, resolving the enforcement action against the facility.

Matterport

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Places of interest near Heritage Oaks Assisted Living Residence

Address 7.4 miles from city center Info Estimated distance in miles from Tucson's city center to Heritage Oaks Assisted Living Residence's address, calculated via Google Maps. — 0.15 miles to nearest hospital (Carondelet St. Joseph's Hospital)

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Compare Assisted Living around Tucson

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Broadway Proper Independent & Assisted Living
AL
HOS
IL
MC
NH
SNF
Tucson (Broadway Proper)
255
Facility 255
AZ AVG 54
Rank #3 / 522
No
57
Facility 57
AZ AVG 37
Rank #179 / 818
Studio / 1 Bed / 2 Bed
50
Facility 50
AZ AVG 11
Rank #1 / 533
-Katrina Ellsworth-2--
Brookdale Santa Catalina
AL
IL
MC
NH
SNF
Tucson (Sin Vacas)
155
Facility 155
AZ AVG 54
Rank #33 / 522
Yes
0
Facility 0
AZ AVG 37
Rank #801 / 818
Studio / 1 Bed / 2 Bed
27
Facility 27
AZ AVG 11
Rank #38 / 533
A+-
71
Facility 71
AZ AVG 82
Rank #32 / 54
6
59
Facility 59
AZ AVG 9
Rank #29 / 35
9.8
Facility 9.8
AZ AVG 1.8
Rank #32 / 35
Villa Hermosa
AL
IL
MC
Tucson (Harold Bell Wright Estates)
135
Facility 135
AZ AVG 54
Rank #57 / 522
Yes
78
Facility 78
AZ AVG 37
Rank #15 / 818
1 Bed / 2 Bed
12
Facility 12
AZ AVG 11
Rank #171 / 533
A+Amber A Harkin-5--
Splendido at Rancho Vistoso
AL
HOS
MC
NH
RC
SNF
Tucson
42
Facility 42
AZ AVG 54
Rank #218 / 522
No
8
Facility 8
AZ AVG 37
Rank #707 / 818
-
18
Facility 18
AZ AVG 11
Rank #97 / 533
-Maria Parham
82
Facility 82
AZ AVG 82
Rank #9 / 54
8
15
Facility 15
AZ AVG 9
Rank #14 / 35
1.9
Facility 1.9
AZ AVG 1.8
Rank #17 / 35
Heritage Oaks Assisted Living Residence
AL
Tucson (St. Joseph's Hospital)
38
Facility 38
AZ AVG 54
Rank #221 / 522
No
49
Facility 49
AZ AVG 37
Rank #266 / 818
-
7
Facility 7
AZ AVG 11
Rank #270 / 533
A+Ryan Reilly-5--

Financial Assistance for
Assisted Living in Arizona

Heritage Oaks Assisted Living Residence is located in Tucson, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Heritage Oaks Assisted Living Residence

What neighborhood is Heritage Oaks Assisted Living Residence in?

Heritage Oaks Assisted Living Residence is in the St. Joseph's Hospital neighborhood of Tucson.

Who is the owner of Heritage Oaks Assisted Living Residence?

Heritage Oaks Assisted Living Residence is legally operated by Heritage Oaks Assisted Living LLC, and administered by Ryan Reilly.

Is Heritage Oaks Assisted Living Residence in a walkable area?

Heritage Oaks Assisted Living Residence has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Heritage Oaks Assisted Living Residence?

According to AZ state health department records, Heritage Oaks Assisted Living Residence's license number is AL11891C.

When does Heritage Oaks Assisted Living Residence's license expire?

According to AZ state health department records, Heritage Oaks Assisted Living Residence's license expires on August 30, 2026.

How long has Heritage Oaks Assisted Living Residence been in business?

Heritage Oaks Assisted Living Residence has been operating for approximately 7 years, based on available licensing and registration records.

Are pets allowed at Heritage Oaks Assisted Living Residence?

No, Heritage Oaks Assisted Living Residence has a no-pet policy.

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