Hibiscus Palace North Palm

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Hibiscus Palace North Palm accepts Insurance and/or HMO, Medicaid, and Veteran Affairs Benefits.

Overview of Hibiscus Palace North Palm

Have a peaceful and safe retirement with the extraordinary senior living community of Hibiscus Palace North Palm in Castlewood Drive, North Palm Beach, FL, offering assisted living and memory care. With a kind and highly skilled team attending to daily living activities and personal hygiene, seniors can rest assured of enjoying every moment of their golden years without worries. The community also provides occupational, physical, and speech therapy, mobility, and incontinence care for seniors’ comfort and convenience.

Create unforgettable moments and gain meaningful experiences with a variety of fun activities and engaging programs. Have the finest dining experience with healthy and delicious meals catering to dietary needs and preferences. Hibiscus Palace North Palm is a haven for seniors to experience a glorious retirement, providing top-tier care and assistance for their unique needs.

(561) 385-2532
Bed community size
14-bed community Rank #896 / 1073Bed count — State benchmarkedThis home is ranked 896th out of 1073 homes in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score
Walk Score: 80 / 100 Rank #106 / 1485Walk Score — State benchmarkedThis home is ranked 106th out of 1485 homes in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

License Details

Facility TypeAssisted Living Facility
StatusLicensed
IssuanceDecember 9, 2024
ExpirationNovember 9, 2026
CountyPalm Beach
License Number12655

Ownership & Operating Entity

Hibiscus Palace North Palm is legally operated by Hibiscus Palace North Palm, and administrated by Marie Bowen.

Profit StatusFor-Profit

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Creole English Spanish

Contact Hibiscus Palace North Palm

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

Since 2015 · 11 years of data 23 citations 15 inspections 4 fines $6.3K fined
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.

1 point below the Florida average for assisted living residences (83/100)

Inspection score: 82 out of 100. Letter grade B-. 1 point below the Florida average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. Florida state average
Overall vs. FL average 2 Worse Metrics worse than Florida average:
• Citations per inspection (15% above)
• Inspection citation rate (29% above)
4 Better Metrics better than Florida average:
• Total citations (30% below)
• Citations per year (30% below)
• Total inspections (42% below)
• Inspections with citations (25% below)
Latest Inspection October 18, 2024 Standard

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityFL Averagevs. FL Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 2333 This facility has 30% fewer total citations than a typical Florida assisted living residence (23 vs. FL avg 33).↓ 30% better Rank #360 / 919 Total citations — State benchmarked This home is ranked 360th out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool.
Citations per year Info Average citations per year since 2015. 2.13 This facility has 30% fewer citations per year than a typical Florida assisted living residence (2.1 vs. FL avg 3).↓ 30% better
Citations per inspection Info Average citations per inspection. 1.51.3 This facility has 15% more citations per inspection than a typical Florida assisted living residence (1.5 vs. FL avg 1.3).↑ 15% worse Rank #695 / 919 Citations per inspection — State benchmarked This home is ranked 695th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityFL Averagevs. FL Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1526 This facility has 42% fewer total inspections than a typical Florida assisted living residence (15 vs. FL avg 26).↓ 42% better
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 1216 This facility has 25% fewer inspections with citations than a typical Florida assisted living residence (12 vs. FL avg 16).↓ 25% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 80%62% This facility has 18 percentage points higher inspection citation rate than a typical Florida assisted living residence (80% vs. FL avg 62%).↑ 18% worse Rank #818 / 919 Inspection citation rate — State benchmarked This home is ranked 818th out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool.

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • Hibiscus Palace North Palm has undergone 15 inspections between April 2015 and October 2024, with all 15 citing deficiencies. The latest inspection on August 29, 2024, also reported deficiencies. A total of 23 line items were identified as deficient across these inspections. Common themes included building maintenance, records management, resident care, dietary services, and emergency planning. In response to cited deficiencies, the facility has demonstrated improvement by addressing and correcting issues, ultimately achieving a "Deficiencies Corrected" status.

What does this home offer?

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Housing Options: Private Rooms

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Building type icon

Building Type: Single-story

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Transportation Services

Type of Rooms Available

Private Rooms
Private Rooms
1 / 4
Private Rooms

Managed by Andrea Mattis

Administrator and Care Manager

Andrea Mattis, RN MSN, serves as the Administrator and Care Manager at Hibiscus Palace North Palm. She leads the community with a focus on providing compassionate care and managing daily operations to ensure a welcoming and supportive environment for residents and their families.

Activities in this home

Places of interest near Hibiscus Palace North Palm

Address 1.2 miles from city center Info Estimated distance in miles from North Palm Beach's city center to Hibiscus Palace North Palm's address, calculated via Google Maps.

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Financial Assistance for
Assisted Living in Florida

Hibiscus Palace North Palm is located in North Palm Beach, Florida.
Here are the financial assistance programs available to residents in Florida.

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

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The information below is reported by the Florida Agency for Health Care Administration (AHCA).

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Hibiscus Palace North Palm
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Hibiscus Palace North Palm15
80%
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23
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1.5
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Frequently Asked Questions about Hibiscus Palace North Palm

What neighborhood is Hibiscus Palace North Palm in?

Hibiscus Palace North Palm is in the North Palm Beach neighborhood of FL 33408.

What languages are spoken at Hibiscus Palace North Palm?

The team at Hibiscus Palace North Palm speaks Creole, English, and Spanish.

Is Hibiscus Palace North Palm in a walkable area?

Hibiscus Palace North Palm has a walk score of 80. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Hibiscus Palace North Palm?

According to state health department records, Hibiscus Palace North Palm's license number is 12655.

When does Hibiscus Palace North Palm's license expire?

According to state health department records, Hibiscus Palace North Palm's license expires on November 9, 2026.

What payment types does Hibiscus Palace North Palm accept?

Hibiscus Palace North Palm accepts Insurance and/or HMO, Medicaid, and VA.

Does Hibiscus Palace North Palm operate as a for-profit or non-profit?

Hibiscus Palace North Palm is registered as a for-profit.

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