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As a compassionate family-owned and operated senior living destination, Hickory Hill is dedicated to ensuring the happiness and well-being of senior residents. This assisted living community offers assisted living, residential living, and memory care services in Burkeville, Virginia. Hickory Hill’s affordable assisted living rates cater to varying levels of care required, remaining highly competitive within the industry.
In this haven, residents can delight in a comprehensive support system from housekeeping to transportation and expertly prepared meals. Committing to transparency and responsive communication, they stand ready to help potential senior residents and their families. Their devoted team at Hickory Hill eagerly welcomes seniors considering becoming part of their retirement community.
Higher than the Virginia average: 85.7%Hickory Hill Retirement Community is administrated by Ms. Laura D. Glasscock.
Key information about the people who lead and staff this community.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 26 | 32 | This facility has 19% fewer total deficiencies than a typical Virginia assisted living residence (26 vs. VA avg 32).↓ 19% better |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 4.3 | 5.3 | This facility has 19% fewer deficiencies per year than a typical Virginia assisted living residence (4.3 vs. VA avg 5.3).↓ 19% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.5 | 2.3 | This facility has 35% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.5 vs. VA avg 2.3).↓ 35% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 17 | 14 | This facility has 21% more total inspections than a typical Virginia assisted living residence (17 vs. VA avg 14).↑ 21% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 7 | 9 | This facility has 22% fewer inspections with violations than a typical Virginia assisted living residence (7 vs. VA avg 9).↓ 22% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 41% | 64% | This facility has 23 percentage points lower inspection violation rate than a typical Virginia assisted living residence (41% vs. VA avg 64%).↓ 23% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 8 | 7 | This facility has 14% more total complaints than a typical Virginia assisted living residence (8 vs. VA avg 7).↑ 14% worse |
|
Complaints per year
Average complaints per year since 2020.
| 1.3 | 1.2 | This facility has 8% more complaints per year than a typical Virginia assisted living residence (1.3 vs. VA avg 1.2).↑ 8% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on January 23, 2025, was a complaint investigation that found no deficiencies related to maintenance of buildings and grounds. Earlier inspections showed a pattern of some deficiencies primarily involving employee training, documentation, resident care, and administrative oversight, with no enforcement actions or fines listed in the available reports. Prior complaint investigations were mostly unsubstantiated, including allegations of staff abuse and unsanitary conditions. The facility had substantiated non-compliance in the past related to documentation of resident delegation and issues with staff respect and resident safety, but these were not recent. The inspection history suggests some improvement over time, with the latest inspections showing fewer or no deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
7.2 miles from city center
Estimated distance in miles from Burkeville's city center to Hickory Hill Retirement Community's address, calculated via Google Maps.
— 6.26 miles to nearest hospital (Piedmont Geriatric Hospital)
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Hickory Hill Retirement Community is located in Burkeville, Virginia.
Here are the financial assistance programs available to residents in Virginia.
According to VA state health department records, Hickory Hill Retirement Community's license expires on January 30, 2027.
Hickory Hill Retirement Community's occupancy is 91%.
Ms. Laura D. Glasscock is the administrator of Hickory Hill Retirement Community.
Hickory Hill Retirement Community has 80 beds.
Hickory Hill Retirement Community has had 17 recently reported deficiencies.
(434) 767-4225 will put you in contact with the team at Hickory Hill Retirement Community.
Hickory Hill Retirement Community is not currently listed as a CMS-certified provider of Medicare or Medicaid.
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