Hickory Hill Retirement Community

Assisted Living in Burkeville

Overview of Hickory Hill Retirement Community

As a compassionate family-owned and operated senior living destination, Hickory Hill is dedicated to ensuring the happiness and well-being of senior residents. This assisted living community offers assisted living, residential living, and memory care services in Burkeville, Virginia. Hickory Hill’s affordable assisted living rates cater to varying levels of care required, remaining highly competitive within the industry.
In this haven, residents can delight in a comprehensive support system from housekeeping to transportation and expertly prepared meals. Committing to transparency and responsive communication, they stand ready to help potential senior residents and their families. Their devoted team at Hickory Hill eagerly welcomes seniors considering becoming part of their retirement community.

Bed community size
80-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
27 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 0 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
91%
Higher than the Virginia average: 85.7%
Occupied beds
73 / 80
Average residents 98 per day

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationJanuary 30, 2027
QualificationSpecial Care Unit | Non-Ambulatory | Residential and Assisted Living Care

Ownership & Operating Entity

Hickory Hill Retirement Community is administrated by Ms. Laura D. Glasscock.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Delores Mullend, Administrator

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Residential Living

Contact Information

Business Hours24 HOURS , Sunday - Monday

Amenities & Lifestyle

Specific ProgramsTherapy Services, Dining Services
Operating HoursMonday-Friday, 9 a.m.-5 p.m.

Dining & Nutrition

Food DescriptionDining services feature home-cooked meals made with care.

Types of Care at Hickory Hill Retirement Community

Assisted Living Independent Living Memory Care

Contact Hickory Hill Retirement Community

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

17 inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

8 inspections related to complaints

7 inspections with violations (41.2%)

Virginia average: 14 inspections

Virginia average: 64.3% of inspections with violations

8 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Virginia average: 7 complaints

Latest inspection

Date January 23, 2025
Complaint Investigation

Inspection oversight

Inspector name:Coy Stevenson

26 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Virginia average: 32 deficiencies

1.5 deficiencies per inspection

Virginia average: 2.3 deficiencies per inspection

Inspection Report Summary for Hickory Hill Retirement Community

The most recent inspection on January 23, 2025, was a complaint investigation that found no deficiencies related to maintenance of buildings and grounds. Earlier inspections showed a pattern of some deficiencies primarily involving employee training, documentation, resident care, and administrative oversight, with no enforcement actions or fines listed in the available reports. Prior complaint investigations were mostly unsubstantiated, including allegations of staff abuse and unsanitary conditions. The facility had substantiated non-compliance in the past related to documentation of resident delegation and issues with staff respect and resident safety, but these were not recent. The inspection history suggests some improvement over time, with the latest inspections showing fewer or no deficiencies.

Financial Assistance for
Assisted Living in Virginia

Hickory Hill Retirement Community is located in Burkeville, Virginia.
Here are the financial assistance programs available to residents in Virginia.

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Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

Senior Community Service Employment Program (SCSEP)

Virginia SCSEP

Age 55+
General unemployed, low-income, VA resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified.
VA

Priority for veterans, rural residents; AARP/Goodwill partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Places of interest near Hickory Hill Retirement Community

Address 7.2 miles from city center Info Estimated distance in miles from Burkeville's city center to Hickory Hill Retirement Community's address, calculated via Google Maps. — 6.26 miles to nearest hospital (Piedmont Geriatric Hospital)

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Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Assisted Living around Burkeville The information below is reported by the Virginia Department of Social Services and Department of Health.

Filter by care type
Hickory Hill Retirement Community
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Burkeville80No 0 1 Bed / 2 BedMs. Laura D. Glasscock 91.3% A+1741.2%261.5

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