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Highbanks Care Center

Highbanks Care Center is a Nursing Home in Ohio

Highbanks Care Center is a Nursing Home in Ohio

Highbanks Care Center

Highbanks Care Center

Highbanks Care Center is a Nursing Home in Ohio

Highbanks Care Center is a Nursing Home in Ohio

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Overview of Highbanks Care Center
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Highbanks Care Center is a reputable 56-bed secured nursing home facility in Westerville, Ohio, known for its exceptional 24/7 skilled nursing care and specialized mental health services. With a focus on providing compassionate care, this assisted living and nursing home community offers a comprehensive range of services, including short-term rehabilitation, long-term care, Hospice, and Respite care.
At Highbanks Care Center, residents benefit from a dedicated team of professionals who deliver top-notch Physical Therapy, Occupational Therapy, and Speech Therapy right on-site. The community’s mental health services cover a wide spectrum, addressing conditions such as dementia, depression, anxiety, sleep disorders, schizophrenia, bipolar disorder, and encephalopathy. Through personalized, person-centered care, they strive to enhance the quality of life and foster independence for each resident they serve. With a commitment to making a positive impact, Highbanks Care Center takes pride in its friendly and professional approach. Every resident is treated with respect, dignity, and individualized attention. By providing exceptional care, one resident at a time, Highbanks Care Center stands as a beacon of support and compassion within the community.

614-888-2021
614-888-2021

What families are saying

Quality of care and staff professionalism

High level of staff friendliness and personal engagement with residents and families is a standout feature, consistently providing peace of mind to families.

Care & staff

Overall quality of life and resident wellbeing

The facility is praised for its cleanliness and the quality of care provided to residents, contributing to a positive experience for both residents and their families.

Quality of life Care & staff Cleanliness

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 2.97/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 56

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in Ohio
Occupancy rate 95%
Residents per day (avg) 53
Occupancy rate
95%
Residents per day (avg)
53

Who this home usually serves

Show admissions and discharges
TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Might be optimal for
Long-term residence Daily assistance Occasional rehab needs
How we assess these insights Show admissions and discharges

Breakdown by payment type

Medicare

13% of new residents, usually for short-term rehab.

Typical stay 12 days

Private pay

65% of new residents, often for short stays.

Typical stay 2 years

Medicaid

23% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Proprietary home
Corporation
Home revenue
$5.8M
Profit
$396.4K
Proprietary home Corporation
Home revenue
$5,761,740.00
Profit
$396,400.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.5M
43.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.9M
Total costs $5.4M

This home is owned by Romero, Zallaca

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 366303

Show certification details

Contact Highbanks Care Center

Comparison Chart

The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Compare Nursing Homes around Westerville
Highbanks Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

No
57
ROMERO, ZALLACA
95.0%
$5,761,855.00
$2,513,801.00
43.6%
53.00
5/5
2.9651
4/5
2/5
5/5
Forest Hills Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

No
45
-
95.2%
$8,315,458.00
$3,110,571.00
37.4%
72.80
3/5
3.4839
2/5
2/5
5/5
Always Best Care Of Central Ohio
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

No
56
-
-
-
-
-
-
-
-
-
-
-
Columbus Colony For Elderly Care
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

No
46
-
-
-
-
-
-
-
-
-
-
-
The Landings of Westerville
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

No
28
-
-
-
-
-
-
-
-
-
-
-
Highbanks Care Center Highbanks Care Center
Type of care: SNF AL
Pets Allowed: No
Operator: ROMERO, ZALLACA
CCN: 366303
Occupancy: 95.0%
Home Revenue: $5,761,855.00
Payroll Costs: $2,513,801.00
Payroll %: 43.6%
Avg Residents/Day: 53.00
Overall Rating: 5/5
Adj Nurse Hours: 2.9651
Health Insp Rating: 4/5
Staffing Rating: 2/5
QM Rating: 5/5
Forest Hills Center Forest Hills Center
Type of care: SNF AL
Pets Allowed: No
CCN: 365980
Occupancy: 95.2%
Home Revenue: $8,315,458.00
Payroll Costs: $3,110,571.00
Payroll %: 37.4%
Avg Residents/Day: 72.80
Overall Rating: 3/5
Adj Nurse Hours: 3.4839
Health Insp Rating: 2/5
Staffing Rating: 2/5
QM Rating: 5/5
Always Best Care Of Central Ohio Always Best Care Of Central Ohio
Type of care: SNF AL
Pets Allowed: No
Columbus Colony For Elderly Care Columbus Colony For Elderly Care
Type of care: SNF AL
Pets Allowed: No
The Landings of Westerville The Landings of Westerville
Type of care: SNF AL
Pets Allowed: No
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Claim What’s Yours: Financial Aid for Ohio Seniors

Program
State Program Name
Eligibility
Benefits
PASSPORT Waiver
Ohio Medicaid PASSPORT
  • General: Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • OH Specifics: Administered through regional agencies; waitlists possible.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Ohio Home Care Program (non-Medicaid)
OH HCP
  • General: Age 60+, Ohio resident, at risk of decline.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $5,000 (individual).
  • OH Specifics: Limited funding; regional variation.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Assisted Living Waiver (ALW)
Ohio Assisted Living Waiver
  • General: Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025): ~$2,829/month (individual); QIT required.
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • OH Specifics: Covers ~300 facilities; room/board not included (separate cost).
  • Services: Personal care, meals, medication management, transportation (~$3,000-$4,000/month value).
Program of All-Inclusive Care for the Elderly (PACE)
Ohio PACE (e.g., McGregor PACE)
  • General: Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • OH Specifics: Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Medicare Savings Program (MSP)
Ohio Medicare Savings Program
  • General: Age 65+ or disabled, OH resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • OH Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Home Energy Assistance Program (HEAP)
Ohio HEAP
  • General: Age 60+ prioritized, OH resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • OH Specifics: Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Ohio Family Caregiver Support Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • OH Specifics: 12 AAAs; rural/low-income priority; volunteer respite option.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
Ohio SCSEP
  • General: Age 55+, unemployed, low-income, OH resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • OH Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Ohio VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • OH Specifics: High veteran demand; supports care in multiple settings.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Homestead Exemption
Ohio Homestead Exemption
  • General: Age 65+ (or disabled), OH resident, homeowner, low-income.
  • Income Limits (2025): ~$38,500/year (individual, adjusted annually).
  • Asset Limits: Not assessed; home ownership required.
  • OH Specifics: Reduces taxable value by $25,000; applies to primary residence.
  • Services: Tax reduction (~$400-$800/year avg., varies by county).
Save the Dream Ohio (Homeowner Assistance Fund)
Ohio Save the Dream
  • General: Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.
  • Income Limits (2025): ~$147,600/year (family of 4, 150% AMI; varies by county).
  • Asset Limits: Not assessed; hardship-focused.
  • OH Specifics: Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.
  • Services: Mortgage aid ($25,000 max), utility/property tax aid ($5,000 avg.).

Claim What’s Yours Financial Aid for Ohio Seniors

Ohio Medicaid PASSPORT

PASSPORT Waiver

Requirements:
  • General:
    Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • OH Specifics:
    Administered through regional agencies; waitlists possible.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
OH HCP

Ohio Home Care Program (non-Medicaid)

Requirements:
  • General:
    Age 60+, Ohio resident, at risk of decline.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $5,000 (individual).
  • OH Specifics:
    Limited funding; regional variation.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Ohio Assisted Living Waiver

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025):
    ~$2,829/month (individual); QIT required.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • OH Specifics:
    Covers ~300 facilities; room/board not included (separate cost).
Benefits without Contact:
  • Services: Personal care, meals, medication management, transportation (~$3,000-$4,000/month value).
Ohio PACE (e.g., McGregor PACE)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • OH Specifics:
    Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Ohio Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, OH resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • OH Specifics:
    Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Ohio HEAP

Home Energy Assistance Program (HEAP)

Requirements:
  • General:
    Age 60+ prioritized, OH resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • OH Specifics:
    Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Ohio Family Caregiver Support Program

Family Caregiver Support Program (FCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • OH Specifics:
    12 AAAs; rural/low-income priority; volunteer respite option.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Ohio SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, OH resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • OH Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Ohio VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • OH Specifics:
    High veteran demand; supports care in multiple settings.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Ohio Homestead Exemption

Homestead Exemption

Requirements:
  • General:
    Age 65+ (or disabled), OH resident, homeowner, low-income.
  • Income Limits (2025):
    ~$38,500/year (individual, adjusted annually).
  • Asset Limits:
    Not assessed; home ownership required.
  • OH Specifics:
    Reduces taxable value by $25,000; applies to primary residence.
Benefits without Contact:
  • Services: Tax reduction (~$400-$800/year avg., varies by county).
Ohio Save the Dream

Save the Dream Ohio (Homeowner Assistance Fund)

Requirements:
  • General:
    Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.
  • Income Limits (2025):
    ~$147,600/year (family of 4, 150% AMI; varies by county).
  • Asset Limits:
    Not assessed; hardship-focused.
  • OH Specifics:
    Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.
Benefits without Contact:
  • Services: Mortgage aid ($25,000 max), utility/property tax aid ($5,000 avg.).

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    Author: Jeremy Clerc
     Updated on Dec 11, 2025
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