Quality of care and staff professionalism
High level of staff friendliness and personal engagement with residents and families is a standout feature, consistently providing peace of mind to families.
Care & staff
Highbanks Care Center
Highbanks Care Center is a Nursing Home in Ohio
Highbanks Care Center is a Nursing Home in Ohio
Highbanks Care Center
Highbanks Care Center is a Nursing Home in Ohio
Highbanks Care Center is a Nursing Home in Ohio
Overview of Highbanks Care Center
Highbanks Care Center is a reputable 56-bed secured nursing home facility in Westerville, Ohio, known for its exceptional 24/7 skilled nursing care and specialized mental health services. With a focus on providing compassionate care, this assisted living and nursing home community offers a comprehensive range of services, including short-term rehabilitation, long-term care, Hospice, and Respite care.
At Highbanks Care Center, residents benefit from a dedicated team of professionals who deliver top-notch Physical Therapy, Occupational Therapy, and Speech Therapy right on-site. The community’s mental health services cover a wide spectrum, addressing conditions such as dementia, depression, anxiety, sleep disorders, schizophrenia, bipolar disorder, and encephalopathy. Through personalized, person-centered care, they strive to enhance the quality of life and foster independence for each resident they serve. With a commitment to making a positive impact, Highbanks Care Center takes pride in its friendly and professional approach. Every resident is treated with respect, dignity, and individualized attention. By providing exceptional care, one resident at a time, Highbanks Care Center stands as a beacon of support and compassion within the community.
What families are saying
Overall quality of life and resident wellbeing
The facility is praised for its cleanliness and the quality of care provided to residents, contributing to a positive experience for both residents and their families.
Quality of life
Care & staff
Cleanliness
Home Information
HIGHBANKS CARE CENTER
-
No benchmark data is available for Occupancy. No benchmark data is available for Beds. No benchmark data is available for Avg. Length of Stay.
-
No benchmark data is available for Home Revenue. No benchmark data is available for Payroll Costs. No benchmark data is available for Total Income.
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No benchmark data is available for Medicare Nights. No benchmark data is available for Medicaid Nights. No benchmark data is available for Private Pay Nights.
OccupancyBeds
56
Occupancy
96.1%
Total Bed Days Available
20440
Avg. Length of Stay
393 days
Avg. Residents per Day
53
FinanceHome Revenue
$5,355,727.00
Payroll Costs
$2,343,142.00
Profit
$383,196.00
Total Costs
$281,228.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
Percentage of home revenue spent on payroll costs.
43.8%
House Specifics:CCN
366303
Owner Name
ROMERO, ZALLACA
Rural vs. Urban
Urban
County
Franklin
Type of Control
Voluntary Nonprofit — Church
OperationsTotal Admissions
50
Total Discharges
48
% Medicaid Admissions
28%
% Medicare Admissions
6%
% Private Pay Admissions
66%
% Medicaid Discharges
15%
% Medicare Discharges
4%
% Private Pay Discharges
81%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
Rating based on deficiencies found during state health inspections.
4 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
Rating based on nurse staffing hours per resident per day.
2 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day
Adjusted total nurse staffing hours per resident per day.
Adjusted total nurse staffing hours per resident per day.
2.97 hrs
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
6815
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
118
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
11952
Walk Score: 57 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Comparison Chart
Compare Nursing Homes around Westerville
Highbanks Care Center
AL
For seniors needing help with daily tasks but not full-time nursing.
56
No
57
ROMERO, ZALLACA
96.1%
$5,355,727.00
$2,343,142.00
43.8%
53.00
5/5
2.9651
4/5
2/5
5/5
Always Best Care Of Central Ohio
AL
For seniors needing help with daily tasks but not full-time nursing.
-
No
56
-
-
-
-
-
-
-
-
-
-
-
Columbus Colony For Elderly Care
AL
For seniors needing help with daily tasks but not full-time nursing.
-
No
46
-
-
-
-
-
-
-
-
-
-
-
Forest Hills Center
AL
For seniors needing help with daily tasks but not full-time nursing.
75
No
45
-
95.9%
$7,504,107.00
$2,846,406.00
37.9%
72.80
3/5
3.4839
2/5
2/5
5/5
The Landings of Westerville
AL
For seniors needing help with daily tasks but not full-time nursing.
-
No
28
-
-
-
-
-
-
-
-
-
-
-
Claim What’s Yours: Financial Aid for Ohio Seniors
Program
State Program Name
Eligibility
Benefits
PASSPORT Waiver
Ohio Medicaid PASSPORT
- General: Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- OH Specifics: Administered through regional agencies; waitlists possible.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Ohio Home Care Program (non-Medicaid)
OH HCP
- General: Age 60+, Ohio resident, at risk of decline.
- Income Limits: ~$2,000/month (individual, varies).
- Asset Limits: $5,000 (individual).
- OH Specifics: Limited funding; regional variation.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Assisted Living Waiver (ALW)
Ohio Assisted Living Waiver
- General: Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.
- Income Limits (2025): ~$2,829/month (individual); QIT required.
- Asset Limits: $2,000 (individual), $3,000 (couple).
- OH Specifics: Covers ~300 facilities; room/board not included (separate cost).
- Services: Personal care, meals, medication management, transportation (~$3,000-$4,000/month value).
Program of All-Inclusive Care for the Elderly (PACE)
Ohio PACE (e.g., McGregor PACE)
- General: Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.
- Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- OH Specifics: Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Medicare Savings Program (MSP)
Ohio Medicare Savings Program
- General: Age 65+ or disabled, OH resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- OH Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Home Energy Assistance Program (HEAP)
Ohio HEAP
- General: Age 60+ prioritized, OH resident, low-income household.
- Income Limits (2025): ~$3,970/month (individual, 185% FPL).
- Asset Limits: Not assessed; income-focused.
- OH Specifics: Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.
- Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Ohio Family Caregiver Support Program
- General: Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
- Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits: Not assessed; need-based.
- OH Specifics: 12 AAAs; rural/low-income priority; volunteer respite option.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
Ohio SCSEP
- General: Age 55+, unemployed, low-income, OH resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- OH Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Ohio VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- OH Specifics: High veteran demand; supports care in multiple settings.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Homestead Exemption
Ohio Homestead Exemption
- General: Age 65+ (or disabled), OH resident, homeowner, low-income.
- Income Limits (2025): ~$38,500/year (individual, adjusted annually).
- Asset Limits: Not assessed; home ownership required.
- OH Specifics: Reduces taxable value by $25,000; applies to primary residence.
- Services: Tax reduction (~$400-$800/year avg., varies by county).
Save the Dream Ohio (Homeowner Assistance Fund)
Ohio Save the Dream
- General: Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.
- Income Limits (2025): ~$147,600/year (family of 4, 150% AMI; varies by county).
- Asset Limits: Not assessed; hardship-focused.
- OH Specifics: Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.
- Services: Mortgage aid ($25,000 max), utility/property tax aid ($5,000 avg.).
Claim What’s Yours Financial Aid for Ohio Seniors
Ohio Medicaid PASSPORT
PASSPORT Waiver
Requirements:
- General:Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- OH Specifics:Administered through regional agencies; waitlists possible.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
OH HCP
Ohio Home Care Program (non-Medicaid)
Requirements:
- General:Age 60+, Ohio resident, at risk of decline.
- Income Limits:~$2,000/month (individual, varies).
- Asset Limits:$5,000 (individual).
- OH Specifics:Limited funding; regional variation.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Ohio Assisted Living Waiver
Assisted Living Waiver (ALW)
Requirements:
- General:Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.
- Income Limits (2025):~$2,829/month (individual); QIT required.
- Asset Limits:$2,000 (individual), $3,000 (couple).
- OH Specifics:Covers ~300 facilities; room/board not included (separate cost).
Benefits without Contact:
- Services: Personal care, meals, medication management, transportation (~$3,000-$4,000/month value).
Ohio PACE (e.g., McGregor PACE)
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.
- Income Limits (2025):~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits:$2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- OH Specifics:Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Ohio Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, OH resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- OH Specifics:Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Ohio HEAP
Home Energy Assistance Program (HEAP)
Requirements:
- General:Age 60+ prioritized, OH resident, low-income household.
- Income Limits (2025):~$3,970/month (individual, 185% FPL).
- Asset Limits:Not assessed; income-focused.
- OH Specifics:Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.
Benefits without Contact:
- Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Ohio Family Caregiver Support Program
Family Caregiver Support Program (FCSP)
Requirements:
- General:Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
- Income Limits (2025):Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits:Not assessed; need-based.
- OH Specifics:12 AAAs; rural/low-income priority; volunteer respite option.
Benefits without Contact:
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Ohio SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, OH resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- OH Specifics:Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Ohio VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- OH Specifics:High veteran demand; supports care in multiple settings.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Ohio Homestead Exemption
Homestead Exemption
Requirements:
- General:Age 65+ (or disabled), OH resident, homeowner, low-income.
- Income Limits (2025):~$38,500/year (individual, adjusted annually).
- Asset Limits:Not assessed; home ownership required.
- OH Specifics:Reduces taxable value by $25,000; applies to primary residence.
Benefits without Contact:
- Services: Tax reduction (~$400-$800/year avg., varies by county).
Ohio Save the Dream
Save the Dream Ohio (Homeowner Assistance Fund)
Requirements:
- General:Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.
- Income Limits (2025):~$147,600/year (family of 4, 150% AMI; varies by county).
- Asset Limits:Not assessed; hardship-focused.
- OH Specifics:Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.
Benefits without Contact:
- Services: Mortgage aid ($25,000 max), utility/property tax aid ($5,000 avg.).
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