Highland Glen
Memory Care & Assisted Living · Provo, UT
Highland Glen
Memory Care & Assisted Living · Provo, UT
Highland Glen is an exceptional senior living community that offers Assisted Living and Memory Care services amidst the beauty of Highland, Utah. Set against a backdrop of greenery and mountain vistas, this assisted living community provides a retreat in a stunning natural landscape.
Highland Glen ensures that every day is filled with joy and fulfillment. What sets it apart is its vibrant daily schedule filled with classes, activities, and outings that guarantee an enriching experience for all residents. This picturesque community is enveloped by the tranquility of Highland Trails Park, providing residents with serene walking paths and lush green surroundings. Highland Glen boasts a selection of studio and one-bedroom apartments that offer ample space to relax and unwind.
Types of Care at Highland Glen
Assisted Living
Memory Care
75-bed community Rank #98 / 196Bed count — State benchmarkedThis home is ranked 98th out of 196 homes in Utah. Shows this facility's certified or reported bed count compared to other Utah SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
15 years in operation Rank #107 / 197Years in operation — State benchmarkedThis home is ranked 107th out of 197 homes in Utah. Shows how long this facility has been in operation compared to other Utah SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 16 / 100 Rank #237 / 281Walk Score — State benchmarkedThis home is ranked 237th out of 281 homes in Utah. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Utah SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living Facility - Type Ii
StatusActive
IssuanceFebruary 28, 2011
ExpirationDecember 31, 2026
CountyUtah
Inspection History
In Utah, the Department of Health and Human Services, Health Facility Licensing conducts regular onsite inspections to ensure compliance with state and federal healthcare standards.
Since 2024 · 2 years of data
10 deficiencies
5 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Utah state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Utah state average
Overall vs. UT average
1 Worse
Metrics worse than Utah average:
• Total inspections (67% above) 5 Better Metrics better than Utah average:
• Total deficiencies (29% below)
• Deficiencies per year (29% below)
• Deficiencies per inspection (57% below)
• Inspections with deficiencies (50% below)
• Inspection deficiency rate (70% below)
• Total inspections (67% above) 5 Better Metrics better than Utah average:
• Total deficiencies (29% below)
• Deficiencies per year (29% below)
• Deficiencies per inspection (57% below)
• Inspections with deficiencies (50% below)
• Inspection deficiency rate (70% below)
Latest Inspection
May 21, 2024
Routine
Deficiencies
| This Facility | UT Average | vs. UT Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 10 | 14 | This facility has 29% fewer total deficiencies than a typical Utah assisted living residence (10 vs. UT avg 14).↓ 29% better |
|
Deficiencies per year
Average deficiencies per year since 2024.
| 5 | 7 | This facility has 29% fewer deficiencies per year than a typical Utah assisted living residence (5 vs. UT avg 7).↓ 29% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2 | 4.7 | This facility has 57% fewer deficiencies per inspection than a typical Utah assisted living residence (2 vs. UT avg 4.7).↓ 57% better |
Inspections
| This Facility | UT Average | vs. UT Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 5 | 3 | This facility has 67% more total inspections than a typical Utah assisted living residence (5 vs. UT avg 3).↑ 67% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 1 | 2 | This facility has 50% fewer inspections with deficiencies than a typical Utah assisted living residence (1 vs. UT avg 2).↓ 50% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 20% | 67% | This facility has 47 percentage points lower inspection deficiency rate than a typical Utah assisted living residence (20% vs. UT avg 67%).↓ 47% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 21, 2024, identified multiple deficiencies related to reporting, training, resident assessments, staffing, and emergency preparedness. Earlier inspections were not provided for comparison, so it is unclear if these issues represent a new or ongoing pattern. Inspectors cited problems with timely abuse reporting, incomplete employee training, inaccuracies in resident care documentation, staffing shortages in the secure unit, and gaps in emergency and disaster planning. No complaint investigations or enforcement actions were listed in the available reports. Without prior inspection data, it is difficult to determine a clear trend in compliance.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLiving Spaces & Floor Plans for Highland Glen
Highland Glen Layout1
Highland Glen Layout2
Highland Glen Layout3
Highland Glen Layout4
Places of interest near Highland Glen
16.2 miles from city center
Estimated distance in miles from Highland's city center to Highland Glen's address, calculated via Google Maps.
— 2.79 miles to nearest hospital (Intermountain Health American Fork Hospital)
Calculate Travel Distance to Highland Glen
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Financial Assistance for
Memory Care in Utah
Highland Glen is located in Highland, Utah.
Here are the financial assistance programs available to residents in Utah.
Compare Memory Care around Provo
The information below is reported by the Utah Department of Health and Human Services, Health Facility Licensing.
Filter by care type
| Courtyard at Jamestown Assisted Living |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Provo (Riverside) | 222 | Yes | 37 | Studio / 1 Bed / 2 Bed | 24 | - | 2 | - | 0 | 0.0 |
| Highland Glen |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Highland | 75 | No | 16 | Studio / 1 Bed | 15 | - | 5 | 1 | 10 | 2.0 |
| Heritage Gardens of Springville |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Springville | 30 | No | 49 | - | 8 | - | 3 | 1 | 9 | 3.0 |
| Ashford Assisted Living & Memory Care – Springville |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Springville (South 950 West) | - | No | 47 | - | 12 | A+ | - | - | - | - |
Frequently Asked Questions about Highland Glen
What neighborhood is Highland Glen in?
Highland Glen is in the Highland neighborhood of Highland.
Is Highland Glen in a walkable area?
Highland Glen has a walk score of 16. Car-dependent. Most errands require a car, with limited nearby walkable options.
When does Highland Glen's license expire?
According to UT state health department records, Highland Glen's license expires on December 31, 2026.
How many beds does Highland Glen have?
Highland Glen has 75 beds.
What is the phone number of Highland Glen?
(801) 610-3500 will put you in contact with the team at Highland Glen.
What county is Highland Glen located in?
Highland Glen is in Utah County.
Is Highland Glen Medicare or Medicaid certified?
Highland Glen is not currently listed as a CMS-certified provider of Medicare or Medicaid.
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