Highlands on the East Side
Assisted Living · East Providence, RI
Highlands on the East Side
Assisted Living · East Providence, RI
Overview of Highlands on the East Side
Nestled in a vibrant and diverse neighborhood, Highlands on the East Side is a true gem in the world of assisted living and memory care. Their highly skilled staff and stunning ambiance make it a place you can truly call home. The common spaces are not only comfortable and inviting but also designed to engage the mind, body, and spirit, creating beautiful moments every day. With a variety of floorplans to choose from, you can enjoy maintenance-free living and even bring your furry friend along.
Highlands also welcomes those seeking short-term stays, providing respite care in a pet-friendly environment. The community has thoughtfully designed outdoor common areas and recreational spaces such as a game room, arts and crafts center, and even a theater room with a piano for music enthusiasts. Overall, Highlands on the East Side is a secure community with a unique character where residents can truly thrive and experience hassle-free living.
Types of Care at Highlands on the East Side
Assisted Living
86-bed community Rank #64 / 109Bed count — State benchmarkedThis home is ranked 64th out of 109 homes in Rhode Island. Shows this facility's certified or reported bed count compared to other Rhode Island SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
9 years in operation Rank #53 / 85Years in operation — State benchmarkedThis home is ranked 53rd out of 85 homes in Rhode Island. Shows how long this facility has been in operation compared to other Rhode Island SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 85 / 100 Rank #8 / 118Walk Score — State benchmarkedThis home is ranked 8th out of 118 homes in Rhode Island. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Rhode Island SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeAssisted Living Residence
StatusActive
IssuanceJanuary 1, 2017
ExpirationDecember 31, 2025
License NumberALR01496
Highlands on the East Side is legally operated by Concetta Dicenzo.
Wheelchair Accessible
Safety FeaturesEmergency Call Systems
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Respite Care & Rehab
Fax(401) 654-5223
Variety Of Apartment Styles
Hospitality Kitchenettes
Step-In Or Roll-In Showers
Housekeeping
3 Chef-Prepared Meals Served Daily
Private Dining Room
Café Bistro For Nutritious Snacks
Scheduled Transportation
Beauty & Barber Salon
Exercise & Cultural Events
Creative Arts Programs
Lounge Areas & Library
Outdoor Patios & Gardens
Musical Concerts
Card & Game Rooms
Guest Speakers
Newspaper Delivery
Smoke-Free Environment
Operating HoursMonday-Friday: 9:00am – 5:00pm, by appointment after hours and on weekends
Food DescriptionAt The Highlands, fine food and healthy living go hand-in-hand. Each day we serve up generous portions of both in the most cheerful of dining rooms among the best of friends.
Meal ScheduleBreakfast, Lunch, Dinner
Inspection History
In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.
Since 2021 · 5 years of data
27 deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Rhode Island state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Rhode Island state average
Overall vs. RI average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Rhode Island average:
• Total deficiencies (21% below)
• Deficiencies per year (21% below)
• Total deficiencies (21% below)
• Deficiencies per year (21% below)
Latest Inspection
August 18, 2025
Complaint Investigation
Deficiencies
| This Facility | RI Average | vs. RI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 27 | 34 | This facility has 21% fewer total deficiencies than a typical Rhode Island assisted living residence (27 vs. RI avg 34).↓ 21% better |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 5.4 | 6.8 | This facility has 21% fewer deficiencies per year than a typical Rhode Island assisted living residence (5.4 vs. RI avg 6.8).↓ 21% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on August 18, 2025, identified deficiencies related to staffing, use of an unlicensed nursing service agency, resident care, residency requirements, and recordkeeping. Earlier inspections showed a pattern of issues with resident assessments, documentation, dietary services, and compliance with residency definitions, with some complaint investigations substantiating these findings. Inspectors cited recurring themes involving incomplete or outdated resident records, failure to meet residency criteria, and problems with care services including wound care and medication management. Several complaint investigations were substantiated, including neglect related to the use of unlicensed staff and failure to update assessments after significant resident condition changes. The inspection history indicates ongoing challenges with administrative management and care documentation, with no clear trend of sustained improvement.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWhat does this home offer?
Pets Allowed
Room Sizes: 300 / 510 / 600 / 605 / 475 - 925 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Over 15 years of experience
Jaime Girard Rochette serves as Executive Director with over 15 years of senior living experience. She has successfully led multiple communities, fostering mission-driven cultures and elevating care standards. Jaime currently oversees The Highlands and four other communities, demonstrating strong leadership and commitment to exceptional assisted living and memory care services.
Living Spaces & Floor Plans for Highlands on the East Side
Highlands On The East Side 1 Bed B
Highlands On The East Side 2 Bed
Highlands On The East Side 1 Bed
Highlands On The East Side 1 Bed C
Highlands On The East Side Studio
Places of interest near Highlands on the East Side
6.0 miles from city center
Estimated distance in miles from Providence's city center to Highlands on the East Side's address, calculated via Google Maps.
— 0.13 miles to nearest hospital (The Miriam Hospital)
Calculate Travel Distance to Highlands on the East Side
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Financial Assistance for
Assisted Living in Rhode Island
Highlands on the East Side is located in Providence, Rhode Island.
Here are the financial assistance programs available to residents in Rhode Island.
Compare Assisted Living around East Providence
The information below is reported by the Rhode Island Department of Health, Center for Health Facilities Regulation.
Filter by care type
| Orchard View Manor |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | East Providence (Riverside) | 166 | Yes | 11 | Studio / 1 Bed / 2 Bed | 12 | Morenike Adeoye Administrator | 57 | 40 | 30 | 94 | 1.6 |
| Waterview Villa Rehabilitation and Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | East Providence (Ingrams Corner) | 132 | Yes | 54 | Studio / 1 Bed / 2 Bed | 15 | Brian Brown | 5 | - | 4 | 21 | 4.2 |
| Highlands on the East Side |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Providence (Hope) | 86 | Yes | 85 | Studio / 1 Bed / 2 Bed | 9 | Concetta Dicenzo | 17 | 15 | 7 | 27 | 1.6 |
| Saint Elizabeth Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Providence (Elmwood) | 72 | Yes | 76 | Studio / 1 Bed / 2 Bed | 22 | Adm Margaret Connelly | 7 | 6 | 4 | 17 | 2.4 |
Frequently Asked Questions about Highlands on the East Side
What neighborhood is Highlands on the East Side in?
Highlands on the East Side is in the Hope neighborhood of Providence.
Who is the owner of Highlands on the East Side?
The legal owner and operator of Highlands on the East Side is Concetta Dicenzo.
Is Highlands on the East Side in a walkable area?
Highlands on the East Side has a walk score of 85. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Highlands on the East Side?
According to RI state health department records, Highlands on the East Side's license number is ALR01496.
When does Highlands on the East Side's license expire?
According to RI state health department records, Highlands on the East Side's license expires on December 31, 2025.
Does Highlands on the East Side have different floorplan options?
Yes — see the floorplan options available at Highlands on the East Side on this page.
How many beds does Highlands on the East Side have?
Highlands on the East Side has 86 beds.
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