Hollenbeck Palms

Hollenbeck Palms is an Assisted Living Home in California

Hollenbeck Palms is an Assisted Living Home in California

Hollenbeck Palms

573 S Boyle Ave, Los Angeles, CA 90033 View Map

Hollenbeck Palms is an Assisted Living Home in California

Hollenbeck Palms is an Assisted Living Home in California

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Overview of Hollenbeck Palms

Hollenbeck Palms is a senior living community dedicated to making each resident happy and comfortable in their new home. Hollenbeck boasts a serene environment that gives off an oasis-like atmosphere. It’s an independent living, assisted living, memory care, and skilled nursing community that are all designed to enhance the quality of life for residents of each home. They boast a lifelong learning program that is committed to providing all-inclusive programs that satisfy the education, arts, and cultural activities of the community. Management and staff of Hollenbeck encourage residents to get involved in the community and practice holistic wellness.

Hollenbeck Palms is an upscale community that aims to enrich the lives of their residents; with comfort and security, the senior living allows for a unique sense of individuality to be shared among their peers and residents. 
The vibrant community is an assisted living facility that provides an all-inclusive amenities such as wheelchair accessible showers, private patios, private dining room, computer center, meeting room, and a TV lounge area; as for their services that include scheduled transportation, day trips and outings, wellness programs, therapy, and religious services to name a few. Their amenities and services are to ensure that residents’ mental, physical, and cultural needs are met. Each resident is given personalized care that is designed to make each individual’s lives easier. The community also prides itself with their staff that cares for residents with compassion and kindness. At Hollenbeck Palms have been trusted by families for many years. 

What you will love about this neighborhood
  • This location is nestled in the historic Boyle Heights neighborhood in East Los Angeles, an area deeply rooted in Chicano and Mexican American culture. Within a 1-mile radius, retirees here can explore local landmarks like Mariachi Plaza or relax at Hollenbeck Park, a 21-acre green space with a lake and skate plaza for vibrant leisure experiences.
  • As of 2000, the area is populated by 92,785 residents and boasts a pedestrian-friendly layout with easy access to public transit, including four E Line Metro stations. Retirees seeking a vibrant dining and shopping experience can visit the El Mercado de Los Angeles, a three-story marketplace offering authentic Mexican cuisine and goods.
  • Formerly a Tongva settlement, Boyle Heights transformed into a multicultural hub in the 19th and 20th centuries, home to Jewish, Japanese, and Latino communities. Despite the changes from freeway construction, the neighborhood remains a thriving cultural area, with a predominantly Hispanic population (95% as of 2011) and vibrant cultural events like the annual Día de los Muertos celebrations.
Home Information HOLLENBECK PALMS
  • Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
185
Occupancy
54.0%
Total Bed Days Available
33580
Avg. Length of Stay
290 days
Avg. Residents per Day
56
Finance
Home Revenue
$19,126,199.00
Payroll Costs
$10,298,874.00
Profit
$-981,879.00
Total Costs
$932,723.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
53.8%
House Specifics:
CCN
55115
Owner Name
ADAMS, CASEY
Rural vs. Urban
Urban
County
Los Angeles
Type of Control
Governmental — City
Operations
Total Admissions
97
Total Discharges
66
% Medicaid Admissions
18%
% Medicare Admissions
29%
% Private Pay Admissions
54%
% Medicaid Discharges
5%
% Medicare Discharges
38%
% Private Pay Discharges
57%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
4 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Adjusted total nurse staffing hours per resident per day.
4.84 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
7338
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
1065
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
14198
Bed community size
185-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 62 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Status
Licensed
License Date
April 16, 1993
Facility Type
RCFE-CONTINUING CARE RETIREMENT COMMUNITY
Occupancy rate
91% (168 of 185 beds)
This is in line with the California average.

Additional community details

CMS Certification Number: 55115 Info Centers for Medicare & Medicaid Services (CMS) Certification Number.

What does this home offer?

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Minimum Age: 55 Years Old

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Room Sizes: 320 / 1,112 sq. ft

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Housing Options: 1 Bed / 2 Bed

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Building Type: Campus

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Minimum Age

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Transportation Services

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Fitness and Recreation

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Types of Care at Hollenbeck Palms

Independent Living Assisted Living Memory Care Skilled Nursing
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Hollenbeck Palms Home Overview

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Inspection History

9 visits
In line with the California average.
Senior living communities undergo regular visits by state and federal agencies to ensure they meet high standards of care, safety, and compliance.
3 citations
This is in line with the California average.
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Hollenbeck Palms

Hollenbeck Palms, a licensed residential‑care facility for the elderly in Los Angeles, has consistently met the California Department of Social Services (CCLD) standards over the past two years. In an unannounced 2024 complaint investigation, the evaluator reviewed resident records and staff interviews and concluded that an allegation of staff financial abuse was unfounded. The facility’s admissions documentation confirmed that the resident in question resided in independent living and did not receive care or supervision, removing any basis for the claim.

The 2022 annual required visit, conducted by LPA Alma Gonzalez, examined the entire campus—three buildings with kitchenettes, common areas, and a commercial kitchen. Inspectors noted clean, well‑maintained private rooms, fully functioning bathrooms with grab bars, adequate hygiene supplies, and compliant Title 22 kitchen and food‑storage practices. Fire‑safety clearance, issued in March 2022, had authorized 85 non‑ambulatory residents, and the facility was requesting a modest increase in capacity to 185 residents. All physical plant aspects, including central HVAC, fire alarms, and smoke detectors, met regulatory requirements.

A separate case‑management visit focused on the memory‑care unit, where delayed egress doors, medication rooms, and resident activity spaces were inspected. New vinyl flooring, fresh paint, and functioning emergency pull cords were observed, and the unit met all safety and accessibility standards. No deficiencies were cited, and the delayed egress system was verified as operational.

Throughout the visits, the facility’s staff adhered to rigorous COVID‑19 infection‑control protocols, maintaining symptom screening, mask usage, hand‑washing signage, and adequate PPE supplies. Overall, the narrative across reports reflects a facility that consistently satisfies licensing, safety, and infection‑control mandates, with no citations or significant concerns arising. These findings support the facility’s continued compliance and the effectiveness of its management and staff in maintaining a safe, well‑regulated environment for its residents.

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Floor Plans

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Address 2.1 miles from city center

Address 573 S Boyle Ave, Los Angeles, CA 90033

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Comparison Chart

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Hollenbeck Palms
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

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Los Angeles
Studio / 1 Bed / 2 Bed
185
No
-
62
ADAMS, CASEY
90.8%
$19,126,199.00
$10,298,874.00
53.8%
55.50
4/5
4.8402
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Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

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