Occupancy rate
87%
Higher than the California average: 72.8%Pasadena Highlands
Assisted Living, Independent Living & Memory Care · Pasadena, CA
Pasadena Highlands
Assisted Living, Independent Living & Memory Care · Pasadena, CA
Pasadena Highlands is a luxurious retirement community in Pasadena, CA, that offers independent living, assisted living, and memory care. Featuring thoughtfully furnished and upscale amenities, the community ensures older adults can feel at home during their stay. Nutritious meals, maintenance services, and scheduled transportation are also provided to improve residents’ quality of life. Understanding residents’ needs and habits, the community provides personalized care plans.
Social events, exercises, and a variety of recreational opportunities ensure residents can live actively and make friends. Spacious outdoors and cozy rooms are also available for residents’ relaxation. Set in the lively residential area of Pasadena, near bus stops and restaurants, the community is easily accessible for families and visitors. This retirement community has a wide range of care options, making it one of the best choices for senior living in California.
What you will love about this neighborhood
- 1575 E Washington Blvd lies in the historic area of Northeast Pasadena, a charming neighborhood home to more than 30 landmark districts within 23 square miles. It is conveniently close to popular spots like the Norton Simon Museum (1.5 miles away) and Old Town Pasadena (2 miles away), making it an ideal place for retirees seeking a retirement life brimming with cultural and leisurely experiences.
- Fun and engaging recreational opportunities never run out in the area with popular sites set within a 2-mile radius like the 1,500-foot Colorado Street Bridge and Colorado Boulevard which draws over 700,000 visitors yearly with its iconic Rose Parade, offering an ideal mix of history and vibrant community feel.
- From a settlement established in 1874, Pasadena transformed into a vibrant cultural center, featuring tight-knit communities like the charming Garfield Heights (0.5 miles away) home to more than 400 historic homes, making it an excellent place for retirees seeking the peace and quiet of suburban life while staying close to urban conveniences.
245-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
5 years in operation
An established community with some operational experience and growing routines.
Walk Score: 85 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Higher than the California average: 72.8%Occupied beds
212 / 245
Average residents per home in California
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceJanuary 12, 2021
CountyLos Angeles
Pasadena Highlands is legally operated by Wellquest 625 Pasadena Llc; Wellquest Living Llc, and administrated by Kay Cano.
What does this home offer?
Pets Allowed
Room Sizes: 470 / 502 / 570 / 805 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: High-rise
Transportation Services
Fitness and Recreation
Types of Care at Pasadena Highlands
Independent Living
Assisted Living
Memory Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Since 2021 · 5 years of data
12 citations
30 total visits
19 complaint visits
5 official inspections
16 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. California state average
Overall vs. CA average
8 Worse
Metrics worse than California average:
• Total citations (20% above)
• Serious citations (Type A) (133% above)
• Moderate citations (Type B) (25% above)
• Citations per year (20% above)
• Total visits (88% above)
• Complaint visits (46% above)
• Official inspections (25% above)
• Complaint investigations (60% above) 2 Better Metrics better than California average:
• Citations per inspection (88% below)
• Other visits (14% below)
• Total citations (20% above)
• Serious citations (Type A) (133% above)
• Moderate citations (Type B) (25% above)
• Citations per year (20% above)
• Total visits (88% above)
• Complaint visits (46% above)
• Official inspections (25% above)
• Complaint investigations (60% above) 2 Better Metrics better than California average:
• Citations per inspection (88% below)
• Other visits (14% below)
Latest Inspection
January 6, 2026
Annual Inspection
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 10 | This facility has 20% more total citations than a typical California assisted living residence (12 vs. CA avg 10).↑ 20% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 7 | 3 | This facility has 133% more serious citations (type a) than a typical California assisted living residence (7 vs. CA avg 3).↑ 133% worse |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 5 | 4 | This facility has 25% more moderate citations (type b) than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse |
|
Citations per year
Average citations per year since 2021.
| 2.4 | 2 | This facility has 20% more citations per year than a typical California assisted living residence (2.4 vs. CA avg 2).↑ 20% worse |
|
Citations per inspection
Average citations per inspection.
| 0.4 | 3.3 | This facility has 88% fewer citations per inspection than a typical California assisted living residence (0.4 vs. CA avg 3.3).↓ 88% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 30 | 16 | This facility has 88% more total visits than a typical California assisted living residence (30 vs. CA avg 16).↑ 88% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 19 | 13 | This facility has 46% more complaint visits than a typical California assisted living residence (19 vs. CA avg 13).↑ 46% worse |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 6 | 7 | This facility has 14% fewer other visits than a typical California assisted living residence (6 vs. CA avg 7).↓ 14% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 16 | 10 | This facility has 60% more complaint investigations than a typical California assisted living residence (16 vs. CA avg 10).↑ 60% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Pasadena Highlands’ inspection record is mixed, with most recent January 6, 2026, annual inspection citing one deficiency for rodent droppings in the kitchen posing a health risk. A substantiated complaint on August 24, 2025, found staff failed to respond timely to a resident’s calls for help, resulting in hospitalization, while multiple other complaint investigations since 2022 were unsubstantiated. The facility showed improvement after serious staffing and supervision deficiencies in 2021-2022 but has recurring issues with food service cleanliness and resident care responsiveness.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPasadena Highlands Home Overview
Get to know the community with a high-definition video tour
Living Spaces & Floor Plans for Pasadena Highlands
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Pasadena Highlands
Pasadena Highlands1
Pasadena Highlands2
Places of interest near Pasadena Highlands
2.9 miles from city center
Estimated distance in miles from Pasadena's city center to Pasadena Highlands's address, calculated via Google Maps.
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Financial Assistance for
Assisted Living in California
Pasadena Highlands is located in Pasadena, California.
Here are the financial assistance programs available to residents in California.
Compare Assisted Living around Los Angeles County
The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Pasadena Highlands |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Pasadena (Pasadena Council District 2) | 245 | Yes | 85 | 5 | 19 | 7 | 5 | 86.5% | A- | Wellquest 625 Pasadena LLC; Wellquest Living LLC | Studio / 1 Bed / 2 Bed |
| A Kind Heart Senior Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Granada Hills | 6 | No | 37 | 1 | - | - | - | 83.3% | - | - | Studio / 1 Bed / 2 Bed |
| AAA Quality |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Panorama City | 6 | No | 40 | 4 | 5 | 4 | - | 83.3% | - | - | Studio / 1 Bed / 2 Bed |
| Dream Care Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Norwalk | 6 | No | 87 | 5 | 2 | 2 | - | 66.7% | - | - | Studio / 1 Bed / 2 Bed |
| Golden Harvest Care Homes |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hawthorne | 6 | No | 76 | 6 | - | - | 8 | 100.0% | - | Golden Harvest Care Homes, LLC | Studio / 1 Bed / 2 Bed |
Frequently Asked Questions about Pasadena Highlands
What neighborhood is Pasadena Highlands in?
Pasadena Highlands is in the Pasadena Council District 2 neighborhood of Pasadena.
Who is the owner of Pasadena Highlands?
The legal owner and operator of Pasadena Highlands is Wellquest 625 Pasadena Llc; Wellquest Living Llc.
Is Pasadena Highlands in a walkable area?
Pasadena Highlands has a walk score of 85. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the occupancy rate at Pasadena Highlands?
Pasadena Highlands's occupancy is 87%.
Who is the administrator of Pasadena Highlands?
Kay Cano is the administrator of Pasadena Highlands.
How many beds does Pasadena Highlands have?
Pasadena Highlands has 245 beds.
Has Pasadena Highlands had any recent deficiencies or citations?
Pasadena Highlands has had 12 recently reported deficiencies.
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