Hope Home Assisted Living Facility
Hope Home Assisted Living Facility is a Care Home in California
Hope Home Assisted Living… is a Care Home in California
Hope Home Assisted Living Facility
Hope Home Assisted Living Facility is a Care Home in California
Hope Home Assisted Living… is a Care Home in California
Hope Home Assisted Living Facility is an idyllic community on Highland Valley Road, Diamond Bar, CA, that offers assisted living. Here, residents enjoy the highest quality of care and support from a compassionate and highly trained team attending to their needs 24/7. The community also handles daily living activities and household responsibilities, providing residents more time to do the things they truly enjoy.
Meet new friends and gain meaningful experiences with a well-thought-out calendar of fun activities and stimulating programs tailored to their leisure and wellness. Have the finest dining experience with healthy and delightful meals catering to nutritional needs and preferences. Make the most out of your golden years with the community’s dedicated care and welcoming environment.
Inspection Report Summary for Hope Home Assisted Living Facility
Hope Home Care for Elderly (facility number 198603169) is a small 740‑type home located in Diamond Bar, California, with a capacity of six residents. Over the span of more than two years, the California Department of Social Services’ Community Care Licensing Division conducted three unannounced investigations in response to resident‑family complaints that raised concerns about resident treatment, administrative procedures, and compliance with Title 22 regulations.
The first visit, conducted on 1 September 2021, substantiated an allegation of illegal eviction. The investigation found that the administrator failed to pick up resident R1 from Pomona Valley Hospital on 25 June 2020, did not issue the required 30‑day eviction notice, and did not provide information on alternative housing. The findings triggered a formal deficiency citing Title 22, Section 87224, and required a written correction plan by 13 January 2021. The report documented the administrator’s acknowledgment of the violation and her commitment to adhere to Title 22 procedures moving forward.
The subsequent investigations, conducted on 12 January 2022 and 6 June 2022, addressed complaints about a lack of refund, insufficient assistance with self‑administered medication, and staff abandonment of a resident in a hospital setting. In each case, the evaluators reviewed resident files, staff interviews, and supporting documentation, concluding that the allegations were unsubstantiated. No corrective action was recommended beyond routine compliance monitoring, and the facility was not cited for violations in these visits.
The pattern emerging from these reports highlights recurrent concerns over resident transitions and staff conduct, yet only one investigation resulted in a substantiated finding and corrective requirement. The repeated unsubstantiated findings suggest that, while the facility’s administrative records may not always fully align with resident expectations, the department has not yet identified systemic compliance failures beyond the single eviction incident. Continued oversight and adherence to eviction and medication‑administration protocols will be essential to prevent future substantiated complaints.
This is the number of people who can stay here (Facility Capacity).
Community Stability & Environment
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Current Availability
4 of 6 beds occupiedBelow Average Occupancy rate of 66.7%.
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Licensed Since
Date when the facility's license was first issued by the state.
November 7, 2019
Avg operating ageThe facility has been operating for roughly the same duration as comparable communities statewide. -
Walk Score
Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car.
53
Somewhat WalkableSome errands can be done on foot. Walkable to several amenities, but not all. Sidewalks usually available but may be inconsistent. Car often needed for larger errands or longer distances.
Safety, Compliance & Inspections Overview
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All Visits
Total number of inspections, complaint visits, and administrative visits conducted by California regulators.
9 visits
Equal to state averageThese represent official inspections performed by California state analysts. A visit count equal to the state average reflects a standard level of oversight. -
Complaint Visits
Inspections triggered by official complaints filed with the state.
4 complaints
44% of visitsThese visits are triggered by state-filed complaints. Matching the state average reflects a typical number of concerns for similar facilities. -
Other Visits
Administrative or follow-up visits not related to complaints or inspections.
3 visits
33% of visitsThese represent supplemental state visits. Matching the statewide rate indicates a normal level of oversight activity. -
Citations
Number of deficiencies or violations identified during inspections conducted by California regulators.
8 citations
Above state averageCitations document regulatory violations. More than average suggests the facility had multiple areas needing correction. -
BBB Accreditation
Indicates whether the business meets BBB accreditation standards.
Not Accredited
No review yetNot accredited by the BBB, meaning its business practices have not been formally verified through BBB review. -
Inspection Reports
Opens the facility's official licensing and inspection record as maintained by the California transparency or regulatory portal.
View Inspection Reports
Facility & Licensing Details
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County
County in California where the facility is located.
LOS ANGELES
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Facility Type
Indicates the state-regulated license category used in California (e.g., Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal in California.
LICENSED
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Licensee / Operator
Entity or organization legally responsible for managing this facility under California regulations.
KIM, JUNG HYUN
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Regional Office
State regional office responsible for overseeing this facility.
28
What does this home offer?
Housing Options: Private / Shared Rooms
Building Type: Single-story
Dining Services
Transportation Services
Housekeeping Services
Recreational Activities
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Types of Care at Hope Home Assisted Living Facility
Places of interest near Hope Home Assisted Living Facility
3.2 miles from city center
23916 Highland Valley Rd, Diamond Bar, CA 91765
Email:
[email protected]
Phone:
+1 909-217-2011
Email:[email protected]
Phone:+1 909-217-2011
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For seniors needing help with daily tasks but not full-time nursing.
Care Homes
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24/7 care needed
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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