Hospice of New Mexico

Hospice Home in Roswell

Overview of Hospice of New Mexico

Located in New Mexico, Hospice of New Mexico is a pillar of compassionate care dedicated to addressing patients’ and their cherished loved ones’ medical, emotional, and spiritual well-being. From palliative care to hospice services, the organization’s commitment resonates in its attentive listening and unwavering respect for individual choices as it accompanies individuals on their life’s journey.

Hospice of New Mexico maintains nurses and physicians on-call 24 hours a day, seven days a week. This ensures seniors and their families receive unwavering support and care when needed. The collaboration between patients’ physicians and Hospice of New Mexico results in the development of comprehensive care plans meticulously tailored to manage symptoms and attend to the needs of families. Throughout the journey, the presence of family members or dedicated caregivers remains steadfast, while the organization’s dedicated team members make routine visits to ensure patients’ comfort. 

Years in operation
22 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 65 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Details

Facility TypeHospice
ExpirationApril 30, 2024

Ownership & Operating Entity

Hospice of New Mexico is legally operated by Hospice Of New Mexico, Llc, and administrated by Adam Roach.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Margaret Mares, Office Manager

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

3 services
Doctor on Staff
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Palliative Care

Contact Information

Fax(505) 888-4667

Amenities & Lifestyle

Specific ProgramsPatients & Families, What We Do, The Hospice of New Mexico Difference, Service Area, Resources for Your Family, Grief Resources, Frequent Questions, Get Care Now, Healthcare Professionals, Admission Criteria, Diagnosis Guidelines, Caring for Your Patients, Nursing & Assisted Living, Our Services, Provider FAQ, Resources, Three Cs of Palliative Care, Hospice or Palliative Care, FAQs, Volunteers & Donors, Volunteers, Make A Donation, About Us, Welcome, Experience, Service Standards, Join Our Team, Contact Us
Religious ServicesNo
Volunteer ProgramsYes

Dining & Nutrition

Meals IncludedNo

Types of Care at Hospice of New Mexico

Hospice Care

Contact Hospice of New Mexico

Access & Eligibility

Ways to qualify for care at this community, including accepted programs.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Inspection History

In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.

The data displayed corresponds to the last 18 years.

2 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Latest inspection

Date March 13, 2013
Re Inspection

5 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New Mexico average: 30 deficiencies

2.5 deficiencies per inspection

Inspection Report Summary for Hospice of New Mexico

The most recent inspection on March 13, 2013, identified deficiencies related to patient rights, drug therapy assessments, quality data collection, and care planning documentation. Earlier inspections, including a complaint investigation on June 25, 2009, found no deficiencies. Inspectors cited issues mainly with documenting patient or representative involvement in care plans and completing comprehensive drug profiles. There were no fines, enforcement actions, or substantiated complaints listed in the available reports. The record shows that while earlier reviews were clean, the most recent inspection noted several documentation-related deficiencies.

Financial Assistance for
Hospice Home in New Mexico

Hospice of New Mexico is located in Albuquerque, New Mexico.
Here are the financial assistance programs available to residents in New Mexico.

Get Financial aid guidance

Centennial Care Community Benefit

NM Medicaid Centennial Care

Age 65+ or disabled
General New Mexico resident, Medicaid- eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
NM

Managed care model; rural outreach efforts.

Benefits
In-home care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care (~$65/day) Medical services

New Mexico Caregiver Support Program

NM NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General New Mexico resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NM

Limited slots; rural focus due to sparse population.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

New Mexico PACE (e.g., InnovAge New Mexico PACE)

Age 55+
General NM resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NM

Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Older Americans Act (OAA) Services

New Mexico Older Americans Act Services

Age 60+
General NM resident (or spouse of any age); no income/asset limits.
Income Limits (2025) None; sliding scale fees may apply for some services.
Asset Limits Not assessed.
NM

Two AAAs (Albuquerque vs. Non-Metro); services vary by region.

Benefits
Meals (home-delivered or group, ~$5-$7/meal value) Transportation Homemaker services (~4 hours/week) Respite (5 days/year) Adult day care ($50/day)

Medicare Savings Program (MSP)

New Mexico Medicare Savings Program

Age 65+ or disabled
General NM resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits None in NM unique among states
NM

No asset test; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Home Energy Assistance Program (LIHEAP)

New Mexico LIHEAP

Age 60+ prioritized
General NM resident, low-income household.
Income Limits (2025) ~$3,970/month individual, 185% FPL
Asset Limits Not assessed; income-focused.
NM

Covers oil, gas, electric, wood; emergency aid available.

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency fuel ($450 max) Weatherization

Senior Community Service Employment Program (SCSEP)

New Mexico SCSEP

Age 55+
General unemployed, low-income, NM resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
NM

Priority for veterans, rural residents; AARP partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

New Mexico VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NM resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NM

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax Rebate for Seniors

New Mexico Property Tax Rebate

Age 65+
General NM resident, homeowner or renter, paid property taxes.
Income Limits (2025) ~$36,000/year individual, projected
Asset Limits Not assessed.
NM

Rebate up to $250-$500; annual application required.

Benefits
Tax rebate (~$250-$500/year) to offset housing costs

Places of interest near Hospice of New Mexico

Address 5.1 miles from city center Info Estimated distance in miles from Albuquerque's city center to Hospice of New Mexico's address, calculated via Google Maps. — 1.76 miles to nearest hospital (Presbyterian Kaseman Hospital)

Calculate Travel Distance to Hospice of New Mexico

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Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Hospice Home around Roswell The information below is reported by the New Mexico Department of Health, Division of Health Improvement.

Filter by care type
Hospice of New Mexico
HH

Hospice Home

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

Albuquerque (Classic Uptown)-No 65 -A+Adam RoachHospice Of New Mexico, Llc2115
Gentiva Hospice – Roswell
HH

Hospice Home

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

Roswell-No 70 ----0000
Presbyterian Hospice in Santa Fe and Espanola
HH

Hospice Home

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

Santa Fe-No 86 --Heather OlguinPresbyterian Healthcare Services0000
ProMedica Hospice
HH

Hospice Home

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

Albuquerque (Altura Addition)-No 65 ----0000

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