Deficiencies (over last year)
Deficiencies (over last year)
3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
35% better than Wisconsin average
Wisconsin average: 4.6 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jan 23, 2026
Visit Reason
A standard survey and complaint investigation were conducted to determine if Howard Village was in substantial compliance with Wisconsin Statutes and Administrative Code requirements for a residential care apartment complex.
Complaint Details
The visit was triggered by a complaint investigation combined with a standard survey. Specific substantiation status or detailed complaint findings are not provided in the document.
Findings
The Department issued a Statement of Deficiency (SOD #0J7311) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 89. The operator is ordered to comply with requirements to protect tenant health, safety, and welfare and submit a Plan of Correction.
Report Facts
Compliance correction timeframe: 45
Plan of Correction submission timeframe: 10
Inspection fee: 200
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kenneth Brotheridge | Assisted Living Director | Signed the notice letter as Bureau of Assisted Living, Division of Quality Assurance. |
| Mary Beth Hoffman | Assisted Living Regional Director | Contact person for questions about the letter. |
Inspection Report
Complaint Investigation
Census: 25
Deficiencies: 3
Date: Jan 22, 2026
Visit Reason
Surveyors conducted a standard and complaint investigation at Howard Village, a Residential Care Apartment Complex, to assess compliance with regulatory requirements and investigate a complaint.
Complaint Details
Complaint was substantiated based on findings including failure to update tenant assessment and unsafe environmental conditions.
Findings
Three deficiencies were identified including failure to update a tenant's comprehensive assessment, failure to post tenant rights and related policies in a public place, and failure to ensure a safe environment due to facility cleanliness and maintenance issues.
Deficiencies (3)
89.26(4) Annual Review: The provider did not ensure Tenant 1 had an updated comprehensive assessment reflecting the ability to self-administer medications.
89.33 Tenant Rights: The provider did not ensure tenant rights and related policies were posted in a public place visible to tenants, visitors, and staff.
89.34(17) Tenant Rights Safe Environment: The facility did not maintain a safe environment, with observed dust, cobwebs, mold-like substances, rust, and unsanitary conditions in the basement kitchen affecting all 25 tenants.
Report Facts
Deficiencies identified: 3
Tenant census: 25
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Executive Director A | Executive Director | Interviewed regarding tenant assessments, posting of tenant rights, and facility conditions |
| Health Services Director B | Health Services Director | Completed Self-Administration of Medication Evaluation for Tenant 1 |
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