Immanuel Campus of Care

Immanuel Campus of Care is a Nursing Home in Arizona

Immanuel Campus of Care is a Nursing Home in Arizona

Immanuel Campus of Care

11301 N 99th Ave, Peoria, AZ 85345 View Map

Immanuel Campus of Care is a Nursing Home in Arizona

Immanuel Campus of Care is a Nursing Home in Arizona

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Overview of Immanuel Campus of Care

A community with unparalleled care for memory care, assisted living, skilled nursing, and rehabilitative care, Immanuel Campus of Care is delivered with integrity and respect for its seniors. The resident-focused community focuses on conducting results-driven programs with cutting-edge technologies that specifically cater to the varying needs of the residents. For over 25 years, the retirement home has been committed to providing seniors with a safe and comfortable environment for a transformative experience.

Immanuel’s nursing home care services include pain management, diabetes management, restorative nursing, wound care, and a team of 24/7 nurses. Assisted living and memory care services include ADLS, medication management, stimulating activities, and enriching programs.

(623) 977-8373

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.84/day Arizona avg: 4.06/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Arizona avg: 3.3/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Arizona avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Arizona avg: 3.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Arizona avg: 4.5/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 228

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arizona average
Occupancy rate 76.6%
Residents per day (avg) 162
Occupancy rate
76.6%
Residents per day (avg)
162

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

3% of new residents, usually for short-term rehab.

Typical stay 15 days

Private pay

18% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

80% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$36.2M
Surplus of revenue
$1.7M
Voluntary non-profit home Other
Home revenue
$36,206,262.00
Surplus of revenue
$1,716,350.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$15.6M
43% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.7M
Total costs $30.3M
Bed community size
228-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 28 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
70%
Occupied Beds
159 of 228
Percentage of available beds currently in use by residents.
License Status
Active
Facility Type
Nursing Care Institution
License Expiration
April 30, 2026

Additional licensing details

License number: NCI-066
CMS Certification Number: 35250
Qualification: Health Care

Ownership & operating entity

Immanuel Campus of Care is legally operated by Immanuel Campus Of Care, and administrated by SUSAN MCCARTHY-ROBINSON.

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Independent Living
Assisted Living
Memory Care
Skilled Nursing
Behavioral Health

Amenities & Lifestyle

Programs & Activities

Specific Programs
Assisted Living, Memory Care, Counseling Clinic, Independent Living, Medical & Mental Health, Skilled Nursing

Types of Care at Immanuel Campus of Care

Independent Living Assisted Living Skilled Nursing
Contact Immanuel Campus of Care

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
B Above average

Based on state quality rating data.

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

47 visits/inspections

45 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

45 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date:September 18, 2025
Type:Complaint
Results:No deficiencies

24 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

22 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Nursing Homes around Peoria

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Freedom Plaza Arizona
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Peoria
213
No
A+
28
FREEDOM PLAZA LIMITED PARTNERSHIP LLLP
56.5%
$14,618,027.00
$13,011,035.00
89%
61.10
5/5
4.6739
5/5
5/5
4/5
-
12
-
+21%
+15%
-22%
Studio / 1 Bed / 2 Bed
Immanuel Campus of Care
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

SNF

Nursing Homes 24/7 care needed

Peoria
228
No
A+
28
COPPERSANDS INC
76.6%
$32,221,415.00
$15,586,769.00
48.4%
161.50
2/5
5.8410
1/5
5/5
5/5
2
37
2
-28%
+44%
+5%
-
Sierra Winds
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

SNF

Nursing Homes 24/7 care needed

Peoria
70
No
A-
47
BROWN, SHANNON
66.7%
$13,435,488.00
$5,592,622.00
41.6%
-
-
-
-
-
-
-
-
-
+8%
-
-8%
-

Places of interest near Immanuel Campus of Care

Address 2.5 miles from city center — 5.53 miles to nearest hospital (Banner Thunderbird Medical Center)

Address 11301 N 99th Ave, Peoria, AZ 85345

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

251
Total Staff
240
Employees
11
Contractors
84,121
Total Hours (Quarter)
117
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse189.4 No
Licensed Practical Nurse519.4 No
Certified Nursing Assistant1377.5 No
Staff by Category
Administration
2 staff
7.1hs shift avg
Nursing Staff
208 staff
8hs shift avg
Physicians & Practitioners
11 staff
6.8hs shift avg
Therapy Services
6 staff
6.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
3.4hs shift avg
Dietary Services
15 staff
7.8hs shift avg
Other Services
6 staff
8hs shift avg
Contractor Analysis
1.5%
of total hours from contractors
1,271 contractor hours this quarter
Respiratory Therapy Technician: 1 Speech Language Pathologist: 2 Physical Therapy Assistant: 1 Physical Therapy Aide: 1 Other Physician: 2 Medical Director: 1 Qualified Social Worker: 3
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant137013745,41691100%7.5
Licensed Practical Nurse5105116,61491100%9.4
Other Dietary Services Staff140146,74891100%7.7
Registered Nurse180185,79891100%9.4
Clinical Nurse Specialist8082,9479099%6.9
Diagnostic X-ray Services Staff3031,1206470%8
Dental Services Staff2029846470%8
RN Director of Nursing2028886470%7.7
Occupational Therapy Aide1015126470%8
Dietitian1015126470%8
Physical Therapy Aide0115106571%7.8
Administrator1014485662%8
Nurse Practitioner1014405560%8
Mental Health Service Worker1014245358%8
Speech Language Pathologist0223154549%7
Respiratory Therapy Technician0112604145%6.3
Physical Therapy Assistant0111013235%3.2
Medical Director011361213%3
Qualified Social Worker0332789%3.4
Other Physician022231314%1.8

Health Inspection History

Total Health inspections 19
202% above Arizona average
Arizona average: 6.3

Last Health inspection on Jul 2025

Total Health citations 37
59% above Arizona average
Arizona average: 23.2

1.95 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 14 citations
Complaint investigations 25 citations
Breakdown of citations
Critical Health citations 0
100% below Arizona average
Arizona average: 0.1
Serious Health citations 2
233% above Arizona average
Arizona average: 0.6
Moderate Health citations 35

Minor Health citations 0
Citations history (last 3 years)
Abuse/Neglect moderate citation Jul 15, 2025
Corrected

Abuse/Neglect moderate citation Jul 15, 2025
Corrected

Abuse/Neglect moderate citation Jul 15, 2025
Corrected

Abuse/Neglect moderate citation Jul 03, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
154 Total Residents
Medicare 1 (0.6%)
Medicaid 153 (99.4%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 6.6
14% better than Arizona average
Arizona average: 7.6
Functional decline score 13.1
19% better than Arizona average
Arizona average: 16.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 9.4%
16% below Arizona average.

Walking Ability Worsened 12.2%
23% below Arizona average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 17.6%
16% below Arizona average.
Safety & clinical stability

Falls with Major Injury 1.7%
19% below Arizona average.

High Risk Residents with Pressure Ulcers 5.2%
3% above Arizona average.

Urinary Tract Infection 1.2%
11% below Arizona average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.0%
100% below Arizona average.

Antipsychotic Use 53.0%
417% above Arizona average.
Preventive care

Pneumococcal Vaccine 98.5%
1% above Arizona average.

Influenza Vaccine 99.4%
5% above Arizona average.
Nutrition & physical health

Lost Too Much Weight 4.3%
21% below Arizona average.
Short-stay resident measures
Pneumococcal Vaccine 86.6%

5% worse than Arizona average
Antipsychotic medication increase 13.2%

1198% worse than Arizona average
Influenza Vaccine 84.6%

Near Arizona average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $19K
This home paid 39% less in fines than the state average.
Arizona average: $30K
Number of Fines 2
This home received 19% more fines than the state average.
Arizona average: 1.7
Payment Denials 0
This home had 100% fewer payment denials than the state average.
Arizona average: 0.1
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Jan 31, 2025
$9K
Civil Money Penalty Mar 7, 2024
$9K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Arizona Seniors

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

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