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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
A community with unparalleled care for memory care, assisted living, skilled nursing, and rehabilitative care, Immanuel Campus of Care is delivered with integrity and respect for its seniors. The resident-focused community focuses on conducting results-driven programs with cutting-edge technologies that specifically cater to the varying needs of the residents. For over 25 years, the retirement home has been committed to providing seniors with a safe and comfortable environment for a transformative experience.
Immanuel’s nursing home care services include pain management, diabetes management, restorative nursing, wound care, and a team of 24/7 nurses. Assisted living and memory care services include ADLS, medication management, stimulating activities, and enriching programs.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 3rd out of 57 homes in Arizona.| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 33m per day | ▼ 23% State avg: 43m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 16m per day | ▲ 21% State avg: 1h 3m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 11m per day | ▲ 35% State avg: 2h 22m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 20m per day | ▲ 19% State avg: 3h 38m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 83% State avg: 6m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 31m per day | ■ Avg State avg: 31m per day · National avg: 29m per day |
Most residents stay for extended periods and receive ongoing daily care.
3% of new residents, usually for short-term rehab.
18% of new residents, often for short stays.
80% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #6 / 61Payroll — State benchmarkedThis home is ranked 6th out of 61 homes in Arizona.Shows total annual staff payroll benchmarked to the Arizona average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Similar to the Arizona average: 72.7%Immanuel Campus of Care is legally operated by Immanuel Campus Of Care, and administrated by Susan Mccarthy-Robinson.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 64 | 9 | This facility has 611% more total deficiencies than a typical Arizona nursing home (64 vs. AZ avg 9). Click this badge to view the full Arizona ranking.↑ 611% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 16 | 2.3 | This facility has 596% more deficiencies per year than a typical Arizona nursing home (16 vs. AZ avg 2.3). Click this badge to view the full Arizona ranking.↑ 596% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.4 | 1.8 | This facility has 22% fewer deficiencies per inspection than a typical Arizona nursing home (1.4 vs. AZ avg 1.8). Click this badge to view the full Arizona ranking.↓ 22% better |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 47 | 5 | This facility has 840% more total inspections than a typical Arizona nursing home (47 vs. AZ avg 5). Click this badge to view the full Arizona ranking.↑ 840% worse |
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 45 | 6 | This facility has 650% more total complaints than a typical Arizona nursing home (45 vs. AZ avg 6). Click this badge to view the full Arizona ranking.↑ 650% worse |
|
Complaints per year
Average complaints per year since 2022.
| 11.3 | 1.5 | This facility has 653% more complaints per year than a typical Arizona nursing home (11.3 vs. AZ avg 1.5). Click this badge to view the full Arizona ranking.↑ 653% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on September 18, 2025, had no deficiencies cited. Earlier inspections showed a pattern of deficiencies primarily related to abuse prevention, resident rights, and some safety issues, with several complaint investigations resulting in citations in these areas. There were no fines, immediate jeopardy findings, or license actions listed in the available reports. Most complaint investigations were unsubstantiated, with only a few substantiated cases involving abuse prevention. The trend suggests improvement over time, as recent inspections have been free of deficiencies following a period of cited issues.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsArizona average 6.3
Last Health inspection on Jul 2025
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 37 citations resulted from standard inspections; 23 of 37 resulted from complaint investigations; and 2 of 37 came from combined inspections (standard and complaint).
100% better than Arizona averageArizona average: 0.1
233% worse than Arizona averageArizona average: 0.6
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Immanuel Campus of Care is located in Peoria, Arizona.
Here are the financial assistance programs available to residents in Arizona.
2.5 miles from city center
Estimated distance in miles from Peoria's city center to Immanuel Campus of Care's address, calculated via Google Maps.
— 5.53 miles to nearest hospital (Banner Thunderbird Medical Center)
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Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
11% worse than Arizona average
7% worse than Arizona average
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
1,271 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 137 | 0 | 137 | 45,416 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 51 | 0 | 51 | 16,614 | 91 | 100% | 9.4 |
| Other Dietary Services Staff | 14 | 0 | 14 | 6,748 | 91 | 100% | 7.7 |
| Registered Nurse | 18 | 0 | 18 | 5,798 | 91 | 100% | 9.4 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,947 | 90 | 99% | 6.9 |
| Diagnostic X-ray Services Staff | 3 | 0 | 3 | 1,120 | 64 | 70% | 8 |
| Dental Services Staff | 2 | 0 | 2 | 984 | 64 | 70% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 888 | 64 | 70% | 7.7 |
| Occupational Therapy Aide | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 510 | 65 | 71% | 7.8 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 315 | 45 | 49% | 7 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 260 | 41 | 45% | 6.3 |
| Physical Therapy Assistant | 0 | 1 | 1 | 101 | 32 | 35% | 3.2 |
| Medical Director | 0 | 1 | 1 | 36 | 12 | 13% | 3 |
| Qualified Social Worker | 0 | 3 | 3 | 27 | 8 | 9% | 3.4 |
| Other Physician | 0 | 2 | 2 | 23 | 13 | 14% | 1.8 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
154Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.6
14% better than Arizona averageArizona average: 7.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.1
19% better than Arizona averageArizona average: 16.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
9.4%
16% better than Arizona averageArizona average: 11.2%
Percent of long-stay residents whose ability to move independently worsened
12.2%
23% better than Arizona averageArizona average: 15.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.6%
16% better than Arizona averageArizona average: 20.8%
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
19% better than Arizona averageArizona average: 2.1%
Percent of long-stay high risk residents with pressure ulcers
5.2%
In line with Arizona averageArizona average: 5.1%
Percent of long-stay residents with a urinary tract infection
1.2%
11% better than Arizona averageArizona average: 1.3%
Percent of long-stay residents who lose too much weight
4.3%
21% better than Arizona averageArizona average: 5.4%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arizona averageArizona average: 4.5%
Percent of long-stay residents who received an antipsychotic medication
53.0%
417% worse than Arizona averageArizona average: 10.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.5%
In line with Arizona averageArizona average: 97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.4%
5% better than Arizona averageArizona average: 94.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.6%
5% worse than Arizona averageArizona average: 91.5%
Percent of short-stay residents who newly received an antipsychotic medication
13.2%
1198% worse than Arizona averageArizona average: 1.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.6%
In line with Arizona averageArizona average: 87.3%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
39% lower than Arizona averageArizona average: $30K
19% more fines than Arizona averageArizona average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arizona averageArizona average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 31, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 7, 2024Last updated: Jan 2026
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
| Freedom Plaza Arizona |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Peoria (North Plaza Del Rio Boulevard) | 111 | 56.5% | -22% | 4.67 | +21% | +15% | $0 | 12 | 12.0 | - | 61 | A+ | 28 | Freedom Plaza Limited Partnership Lllp | $29.3M | $14.1M | 48.2% | 35256 | ||||
| Immanuel Campus of Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Peoria | 228 | 76.6% | +5% | 5.84 | -28% | +44% | $18.5k | 37 | 2.0 | 2 | 162 | A+ | 28 | Coppersands Inc | $36.2M | $17.8M | 49.1% | 35250 | ||||
| Sierra Winds | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Peoria | 30 | 66.7% | -8% | - | - | - | - | +8% | - | - | - | - | - | - | A- | 47 | Shannon Brown | $15.6M | $6.6M | 42.2% | 35231 |
Historical financial and operational data for Immanuel Campus of Care based on CMS SNF Cost Reports.
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Immanuel Campus of Care has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to AZ state health department records, Immanuel Campus of Care's license number is NCI-066.
According to AZ state health department records, Immanuel Campus of Care's license expires on April 30, 2026.
Immanuel Campus of Care's occupancy is 72%.
Susan Mccarthy-Robinson is the administrator of Immanuel Campus of Care.
Immanuel Campus of Care has 228 beds.
Yes — there are 2 photos of Immanuel Campus of Care in the photo gallery on this page.
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