Occupancy rate
72%
In line with Arizona averageMostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Immanuel Campus of Care
Nursing Home in Peoria
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Immanuel Campus of Care
Nursing Home in Peoria
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Overview of Immanuel Campus of Care
A community with unparalleled care for memory care, assisted living, skilled nursing, and rehabilitative care, Immanuel Campus of Care is delivered with integrity and respect for its seniors. The resident-focused community focuses on conducting results-driven programs with cutting-edge technologies that specifically cater to the varying needs of the residents. For over 25 years, the retirement home has been committed to providing seniors with a safe and comfortable environment for a transformative experience.
Immanuel’s nursing home care services include pain management, diabetes management, restorative nursing, wound care, and a team of 24/7 nurses. Assisted living and memory care services include ADLS, medication management, stimulating activities, and enriching programs.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 4th out of 68 homes in Arizona.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 4th out of 68 homes in Arizona.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 50m per day
vs Arizona avg
+40%
Standout metric
Nurse Aide is +35% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 33m per day | ▼ 23% State avg: 43m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 11m per day | ▲ 35% State avg: 2h 22m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 31m per day | ▲ 24% State avg: 3h 38m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 83% State avg: 6m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 31m per day | ■ Avg State avg: 31m per day · National avg: 29m per day |
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
228
Avg. Length of Stay
271 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
3% of new residents, usually for short-term rehab.
Typical stay
15 days
Private pay
18% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
80% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Voluntary non-profit community
Home revenue
$36.2M
Surplus of revenue
$1.7M
Voluntary non-profit community
Home revenue
$36.2M
Surplus of revenue
$1.7M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$15.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$30.3M
228-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 28 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with Arizona averageOccupied beds
165 / 228
Average residents
84 per day
Facility TypeNursing Care Institution
StatusActive
ExpirationApril 30, 2026
License NumberNCI-066
CMS Certification Number35250
QualificationHealth Care
Immanuel Campus of Care is legally operated by Immanuel Campus Of Care, and administrated by Susan Mccarthy-robinson.
Rehabilitation Services
Respite Care
Skilled Nursing
24-Hour Staffing
Behavioral Health
Specific ProgramsCounseling Clinic, Medical & Mental Health
Types of Care at Immanuel Campus of Care
Independent Living
Assisted Living
Skilled Nursing
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
47 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
45 complaint inspections
Arizona average: 6 complaint visits
Arizona average: 5 inspections
Show Inspection Reports
45 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Arizona average: 6 complaints
Latest inspection
Date
September 18, 2025
Complaint
Results
No deficiencies
64 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Arizona average: 9 deficiencies
Inspection Report Summary for Immanuel Campus of Care
The most recent inspection on September 18, 2025, had no deficiencies cited. Earlier inspections showed a pattern of deficiencies primarily related to abuse prevention, resident rights, and some safety issues, with several complaint investigations resulting in citations in these areas. There were no fines, immediate jeopardy findings, or license actions listed in the available reports. Most complaint investigations were unsubstantiated, with only a few substantiated cases involving abuse prevention. The trend suggests improvement over time, as recent inspections have been free of deficiencies following a period of cited issues.
Health Inspection History
Inspections
Total health inspections
19
Arizona average 6.3
Last Health inspection on Jul 2025
Total health citations
37
Arizona average 23.2
Citations per inspection
1.95
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 37 citations resulted from standard inspections; 23 of 37 resulted from complaint investigations; and 2 of 37 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arizona averageArizona average: 0.1
Serious Health citations
2
2
233% worse than Arizona averageArizona average: 0.6
0 critical citations
2 serious citations
35 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 15, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 15, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 15, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 15, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 15, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 15, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 03, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 03, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Peoria The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Filter by care type
| Freedom Plaza Arizona |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Peoria (North Plaza Del Rio Boulevard) | 213 | 56.5% | -22% | 4.67 | +21% | +15% | 0 | 12 | 12.0 | 0 | 61 | A+ | 28 | Freedom Plaza Limited Partnership Lllp | $14.6M | $13.0M | 89% | 35256 | ||||
| Immanuel Campus of Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Peoria | 228 | 76.6% | +5% | 5.84 | -28% | +44% | 2 | 37 | 2.0 | 2 | 162 | A+ | 28 | Coppersands Inc | $32.2M | $15.6M | 48.4% | 35250 | ||||
| Sierra Winds | - |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Peoria | 70 | 66.7% | -8% | - | - | - | - | +8% | - | 0 | 0 | 0.0 | 0 | - | A- | 47 | Brown, Shannon | $13.4M | $5.6M | 41.6% | 35231 |
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Places of interest near Immanuel Campus of Care
2.5 miles from city center
Estimated distance in miles from Peoria's city center to Immanuel Campus of Care's address, calculated via Google Maps.
— 5.53 miles to nearest hospital (Banner Thunderbird Medical Center)
Calculate Travel Distance to Immanuel Campus of Care
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
251
Employees
240
Contractors
11
Staff to resident ratio
1.63:1
11% worse than Arizona averageArizona average ratio: 1.83:1
Avg staff/day
117
Average shift
7.9 hours
7% worse than Arizona averageArizona average: 8.5 hours
Total staff hours (quarter)
84,121
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
18
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
51
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
137
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
1.5%
1,271 contractor hours this quarter
Qualified Social Worker: 3
Speech Language Pathologist: 2
Other Physician: 2
Respiratory Therapy Technician: 1
Physical Therapy Assistant: 1
Physical Therapy Aide: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 137 | 0 | 137 | 45,416 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 51 | 0 | 51 | 16,614 | 91 | 100% | 9.4 |
| Other Dietary Services Staff | 14 | 0 | 14 | 6,748 | 91 | 100% | 7.7 |
| Registered Nurse | 18 | 0 | 18 | 5,798 | 91 | 100% | 9.4 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,947 | 90 | 99% | 6.9 |
| Diagnostic X-ray Services Staff | 3 | 0 | 3 | 1,120 | 64 | 70% | 8 |
| Dental Services Staff | 2 | 0 | 2 | 984 | 64 | 70% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 888 | 64 | 70% | 7.7 |
| Occupational Therapy Aide | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 510 | 65 | 71% | 7.8 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 315 | 45 | 49% | 7 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 260 | 41 | 45% | 6.3 |
| Physical Therapy Assistant | 0 | 1 | 1 | 101 | 32 | 35% | 3.2 |
| Medical Director | 0 | 1 | 1 | 36 | 12 | 13% | 3 |
| Qualified Social Worker | 0 | 3 | 3 | 27 | 8 | 9% | 3.4 |
| Other Physician | 0 | 2 | 2 | 23 | 13 | 14% | 1.8 |
137 Certified Nursing Assistant
% of Days
100%
51 Licensed Practical Nurse
% of Days
100%
14 Other Dietary Services Staff
% of Days
100%
18 Registered Nurse
% of Days
100%
8 Clinical Nurse Specialist
% of Days
99%
3 Diagnostic X-ray Services Staff
% of Days
70%
2 Dental Services Staff
% of Days
70%
2 RN Director of Nursing
% of Days
70%
1 Occupational Therapy Aide
% of Days
70%
1 Dietitian
% of Days
70%
1 Physical Therapy Aide
% of Days
71%
1 Administrator
% of Days
62%
1 Nurse Practitioner
% of Days
60%
1 Mental Health Service Worker
% of Days
58%
2 Speech Language Pathologist
% of Days
49%
1 Respiratory Therapy Technician
% of Days
45%
1 Physical Therapy Assistant
% of Days
35%
1 Medical Director
% of Days
13%
3 Qualified Social Worker
% of Days
9%
2 Other Physician
% of Days
14%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
154
Medicare
1
0.6% of residents
Medicaid
153
99.4% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.6
14% better than Arizona averageArizona average: 7.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.1
19% better than Arizona averageArizona average: 16.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
9.4%
Percent of long-stay residents whose need for help with daily activities has increased
9.4%
16% better than Arizona averageArizona average: 11.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
12.2%
Percent of long-stay residents whose ability to move independently worsened
12.2%
23% better than Arizona averageArizona average: 15.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.6%
16% better than Arizona averageArizona average: 20.8%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
19% better than Arizona averageArizona average: 2.1%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.2%
Percent of long-stay high risk residents with pressure ulcers
5.2%
In line with Arizona averageArizona average: 5.1%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.2%
Percent of long-stay residents with a urinary tract infection
1.2%
11% better than Arizona averageArizona average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.3%
Percent of long-stay residents who lose too much weight
4.3%
21% better than Arizona averageArizona average: 5.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arizona averageArizona average: 4.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
53.0%
Percent of long-stay residents who received an antipsychotic medication
53.0%
417% worse than Arizona averageArizona average: 10.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.5%
In line with Arizona averageArizona average: 97.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.4%
5% better than Arizona averageArizona average: 94.6%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.6%
5% worse than Arizona averageArizona average: 91.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
13.2%
Percent of short-stay residents who newly received an antipsychotic medication
13.2%
1198% worse than Arizona averageArizona average: 1.0%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.6%
In line with Arizona averageArizona average: 87.3%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$19K
39% lower than Arizona averageArizona average: $30K
Number of fines
2
19% more fines than Arizona averageArizona average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arizona averageArizona average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$19K
Arizona average
$30K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 31, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 31, 2025
$9K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 7, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 7, 2024
$9K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Immanuel Campus of Care based on CMS SNF Cost Reports.
Occupancy Rate
76.6%
↓ 3.0pp vs 2022
Net Income
$1.7M
↓ ~$915.4K vs 2022
Total Payroll
$17.8M
↑ ~$1.7M vs 2022
Profit Margin
5.3%
↓ 13.3pp vs 2022
Loading trend charts...
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