Immanuel Campus of Care
Nursing Home, Assisted Living, Continuing Care Retirement Community, Independent Living, Memory Care & Skilled Nursing · Peoria, AZ
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Immanuel Campus of Care

Nursing Home, Assisted Living, Continuing Care Retirement Community, Independent Living, Memory Care & Skilled Nursing · Peoria, AZ
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Immanuel Campus of Care accepts Medicare, Medicaid, and private pay.
Immanuel Campus of Care accepts Medicare, Medicaid, and private pay.

Overview of Immanuel Campus of Care

Immanuel Campus of Care is a continuing care retirement community in Peoria, Arizona, with independent living, assisted living, memory care, and skilled nursing. Independent living offers private living with community services and no daily care. Assisted living adds help with tasks such as dressing, bathing, and medication, while memory care provides a secured setting with supervision. Skilled nursing provides licensed nursing care on site around the clock.

Multiple care levels share one campus. That may suit a resident whose needs grow over time without requiring a move to another community. The campus has 228 beds, with total nurse staffing of 5 hours and 44 minutes per resident per day. This represents the daily hands on nursing time allocated per resident. Susan Mccarthy-Robinson serves as the administrator.

Medicare, Medicaid, and private pay are accepted. Medicare covers skilled care for a limited period after a hospital stay, Medicaid may help when savings do not cover a long stay, and private pay allows a family to pay directly. Respite care offers a short stay when a usual caregiver needs to travel or recover. The Counseling Clinic and Medical & Mental Health programs provide access to counseling and medical or mental health support, while rehabilitation services give residents access to rehabilitation as part of the care offered on campus. Immanuel Campus of Care may be a good fit for a resident who may need changing support or for a family caregiver who needs temporary coverage.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 11.7% Below AZ avg. ▼ 11.7% Below AZ avg.AZ average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 28.9% Below AZ avg. ▼ 28.9% Below AZ avg.AZ average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 65.9% Above AZ avg. ▲ 65.9% Above AZ avg.AZ average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing Info Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Sep 2026).

Total nursing care per resident / day Info This nursing home is ranked 8th out of 60 nursing homes we track in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
↑ 40% · AZ 4h 5mThis facility: 5h 44m per resident per day, 40% above the Arizona average of 4h 5m (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. Rank #8 / 60Nurse hours — State benchmarked This nursing home is ranked 8th out of 60 nursing homes we track in Arizona for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Arizona average, with a ranking across 60 Arizona facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
5h 44m

Standout metric: Certified nursing assistant is +54% above Arizona average

3 of 6 metrics below Arizona average

Staff by category

Q2 2026 · Apr 1 – Jun 30 More info This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2026.
Certified Nursing Assistant133013347,32791100%7.5
Licensed Practical Nurse5605618,14691100%9.3
Other Dietary Services Staff160166,39591100%7.7
Registered Nurse140144,54391100%9.1
Clinical Nurse Specialist7072,4208796%7.9
Diagnostic X-ray Services Staff4041,4806470%8
RN Director of Nursing3031,1936369%7.6
Dental Services Staff2029466470%7.9
Occupational Therapy Aide1015126470%8
Dietitian1014966268%8
Administrator1014806066%8
Nurse Practitioner1014806066%8
Mental Health Service Worker1014725965%8
Physical Therapy Aide0114466470%7
Respiratory Therapy Technician0112783640%7.7
Speech Language Pathologist0111612831%5.8
Medical Director011361213%3
Physical Therapy Assistant0111689%1.9
Other Physician011151112%1.3
Qualified Social Worker0331467%2.4
133 Certified Nursing Assistant
Coverage 100%
56 Licensed Practical Nurse
Coverage 100%
16 Other Dietary Services Staff
Coverage 100%
14 Registered Nurse
Coverage 100%
By The Numbers

Community insights.

Bed count Info A large-scale community that may provide a wide range of amenities, services, and structured programs. 228 Rank #5 / 80Bed count — State benchmarked This nursing home is ranked 5th out of 80 nursing homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

High-capacity home · May provide extensive amenities, services and programs.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #62 / 82Walk Score — State benchmarked This nursing home is ranked 62nd out of 82 nursing homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
28 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #33 / 55Occupancy rate — State benchmarked This nursing home is ranked 33rd out of 55 nursing homes we track in Arizona for occupancy. Shows this facility's occupancy rate versus the Arizona average, with its Statewide rank out of 55. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
73.7% This home usually has availability

Based on 168 residents and 228 beds. Source: state inspection report (Mar 2026)

Similar to the Arizona average: 75.4%
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
242 days
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About This Community

License Details

Facility TypeNursing Care Institution
StatusActive
IssuanceJanuary 1, 1900
ExpirationApril 30, 2027
License NumberNCI-066
CMS Certification Number035250
QualificationHealth Care

Ownership & Operating Entity

Immanuel Campus of Care is legally operated by Immanuel Campus Of Care, and administered by Susan Mccarthy-Robinson.

OwnerImmanuel Caring Ministries, Inc.

Safety & Compliance

Resident Council

Staffing & Medical

1 service
Counseling Clinic

Memory & Specialized Care

2 services
Behavioral Health
Medical & Mental Health

Additional Services

1 service
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.

Additional Policies & Features

Pets not allowed
Continuing Care Retirement Community (CCRC)

Contact Immanuel Campus of Care

Two inspection records, one home. Arizona inspects it under state rules; CMS inspects its nursing-home beds under federal rules.

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

The figures below cover inspections recorded between June 12, 2023 and May 16, 2026.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 2 Worse Metrics worse than Arizona average:
• Total deficiencies (590% above)
• Enforcement actions (122% above)
1 Better Metrics better than Arizona average:
• Deficiencies per inspection (39% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 6910.0 This facility has 590% more total deficiencies than a typical Arizona nursing home (69 vs. AZ avg 10).↑ 590% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.42.3 This facility has 39% fewer deficiencies per inspection than a typical Arizona nursing home (1.4 vs. AZ avg 2.3).↓ 39% better
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 20.9 This facility has 122% more enforcement actions than a typical Arizona nursing home (2 vs. AZ avg 0.9).↑ 122% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 515.0 This facility has had 920% more total inspections than the Arizona average (51 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 920% more
Inspections

CMS Health Inspection History

Since 2023 · 3 years of data · Last health inspection May 2026

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Total health inspections
16 ↑ 139% · AZ 6.7This facility: 16, 139% above the Arizona average of 6.7 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
31 Rank #54 / 61Health citations — State benchmarked This nursing home is ranked 54th out of 61 nursing homes we track in Arizona for health citations. Shows this facility's total health deficiency citations benchmarked to the Arizona State average, with a ranking across all 61 AZ facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 46% · AZ 21.2This facility: 31, 46% above the Arizona average of 21.2 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
1.94 Rank #6 / 61Citations per inspection — State benchmarked This nursing home is ranked 6th out of 61 nursing homes we track in Arizona for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Arizona mean across 61 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 42% · AZ 3.34This facility: 1.94, 42% below the Arizona average of 3.34 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected 31 of 31 citations corrected
Bar = mix of this home's 31 citations, not a state comparison

Lighter shade = corrected

Critical J–L
0 ↓ 100% · AZ 0.1This facility: 0, 100% below the Arizona average of 0.1 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious G–I
2 ↑ 300% · AZ 0.5This facility: 2, 300% above the Arizona average of 0.5 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate D–F
29 ↑ 41% · AZ 20.6This facility: 29, 41% above the Arizona average of 20.6 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor A–C
0 ↓ 100% · AZ 0.1This facility: 0, 100% below the Arizona average of 0.1 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal risk

Latest inspection: May 22, 2026 · 4 citations, all corrected

Most cited category: Abuse, Neglect & Exploitation, 13 of 31 citations · 6 categories in total

Citations history
Most recent first
May 22, 2026 4 citations
Abuse/Neglect moderate citation Corrected
Abuse/Neglect moderate citation Corrected
Care Planning moderate citation Corrected
Administration moderate citation Corrected
Mar 20, 2026 1 citation
Abuse/Neglect moderate citation Corrected
Dec 02, 2025 1 citation
Resident Rights moderate citation Corrected
Jul 15, 2025 3 citations
Abuse/Neglect moderate citation Corrected
Abuse/Neglect moderate citation Corrected
Abuse/Neglect moderate citation Corrected
Jul 03, 2025 1 citation
Abuse/Neglect moderate citation Corrected
May 27, 2025 1 citation
Abuse/Neglect moderate citation Corrected
Mar 24, 2025 1 citation
Quality of Care serious citation Corrected
Mar 20, 2025 1 citation
Abuse/Neglect moderate citation Corrected
Jan 31, 2025 3 citations
Pharmacy moderate citation Corrected
Resident Rights moderate citation Corrected
Abuse/Neglect moderate citation Corrected
Dec 20, 2024 3 citations
Resident Rights moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Sep 05, 2024 1 citation
Abuse/Neglect moderate citation Corrected
Jul 10, 2024 1 citation
Care Planning moderate citation Corrected
Apr 19, 2024 1 citation
Abuse/Neglect serious citation Corrected
Mar 08, 2024 2 citations
Care Planning moderate citation Corrected
Quality of Care moderate citation Corrected
Nov 03, 2023 6 citations
Resident Rights moderate citation Corrected
Resident Rights moderate citation Corrected
Abuse/Neglect moderate citation Corrected
Resident Rights moderate citation Corrected
Resident Rights moderate citation Corrected
Care Planning moderate citation Corrected
Oct 20, 2023 1 citation
Quality of Care moderate citation Corrected
Top deficiency categories
Share of 31 citations
Abuse, Neglect & Exploitation 13 deficiencies (42%)
Resident Rights 7 deficiencies (23%)
Quality of Life & Care 5 deficiencies (16%)
Resident Assessment & Care Planning 4 deficiencies (13%)
Administration 1 deficiency (3%)
Pharmacy Services 1 deficiency (3%)
How citations are counted

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

10 of 31 citations resulted from standard inspections; 20 of 31 resulted from complaint investigations; and 1 of 31 came from combined inspections (standard and complaint).

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Source

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Enforcement

Penalties and fines About penalties and fines Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database · Data as of Oct 2026

2 penalties in the past 3 years

Latest: Jan 31, 2025 · $9,110 civil money penalty

2 fines
Jan 31, 2025 · $9,110 civil money penalty Mar 7, 2024 · $9,419 civil money penalty
Total fines
$18,529 ↓ 41% · AZ $32KThis facility: $18,529, 41% below the Arizona average of $31,656. Average among the 40 Arizona facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.Rank #58 / 61Federal fines — State benchmarked This nursing home is ranked 58th out of 61 nursing homes we track in Arizona for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Arizona average among facilities with fines, and where it ranks among 61 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
2 ↑ 27% · AZ 1.58This facility: 2, 27% above the Arizona average of 1.58. Average among the 40 Arizona facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials What is a payment denial? Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0 AZ avg 0.1Arizona average: 0.1. Average among the 40 Arizona facilities with a penalty on record.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Health Outcomes

Quality of care over time

How residents at this home fare on health outcomes and preventive care, compared with the Arizona average.

Data as of Oct 2026 · CMS Care Compare

High-risk clinical events Info Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better. 9.8 Score · lower is better ↑ 48% · AZ 6.7This facility: 9.8, 48% above the AZ average of 6.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Functional decline Info Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better. 17.7 Score · lower is better ↑ 23% · AZ 14.4This facility: 17.7, 23% above the AZ average of 14.4 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.

10 long-stay measures: 4 better, 3 worse, 3 near AZ average

3 short-stay measures: 2 near AZ average, 1 without a benchmark

Financials

Money and staffing.

Immanuel Campus of Care’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 61 Arizona nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.

FY Dec 2024

Is it financially stable?

Profitable on care

10.2% operating margin

+3.5 pts vs prior year

Positive margin in 2 of the last 8 reported years. Net income $2.1M after other income.

Does it invest in staff?

Spends less on payroll than most Arizona homes

58.6% payroll share of revenue

AZ average 63.3%Rank #23 / 61Payroll % of net patient revenue — State benchmarked This nursing home is ranked 23rd out of 61 nursing homes we track in Arizona for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Arizona average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Payroll fell $1.8M while revenue fell $2.2M. A low share can mean leaner staffing; check hours per resident in the staffing section.

Who this home usually serves

Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024 Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Sep 2026
Resident snapshot
169 residents · Sep 2026 Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare 0 · 0%
Medicaid 169 · 100%
Private pay & other 0 · 0%
Shows care patterns over time; not used to rate this facility.

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Typical stay

Medicare 9 days Medicaid 1 year Private pay & other 3 - 4 months

Places of interest near Immanuel Campus of Care

Address 2.5 miles from city center Info Estimated distance in miles from Peoria's city center to Immanuel Campus of Care's address, calculated via Google Maps. — 5.53 miles to nearest hospital (Banner Thunderbird Medical Center)

Calculate Travel Distance to Immanuel Campus of Care

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Address

Compare Nursing Homes around Peoria

Info below is compiled from CMS reports & the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Arizona average is: 63.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Freedom Plaza Arizona ★ ★ ★ ★ ★
NH
AL
HOS
IL
MC
SNF
Peoria
111
Facility 111
AZ AVG 102
Rank #38 / 80
51.0%
Facility 51.0%
AZ AVG 75.4%
Rank #49 / 55
-32%
5.10
Facility 5.10
AZ AVG 4.08
Rank #11 / 60
★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +15%+25%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
14
Facility 14
AZ AVG 21.2
Rank #21 / 61
7.0
Facility 7.0
AZ AVG 3.3
Rank #60 / 61
-57A+
28
Facility 28
AZ AVG 42
Rank #62 / 82
Freedom Plaza Operating Company, LLC
$14.3MFiscal year ending 12/2024
Facility $14.3MFiscal year ending 12/2024
AZ AVG $15.9M
Rank #28 / 61
$14.5MFiscal year ending 12/2024
Facility $14.5MFiscal year ending 12/2024
AZ AVG $8.9M
Rank #6 / 61
101.2%Fiscal year ending 12/2024
Facility 101.2%Fiscal year ending 12/2024
AZ AVG 63.3%
Rank #6 / 61
035256
Immanuel Campus of Care ★ ★ ★ ☆ ☆
NH
AL
CCRC
IL
MC
SNF
Peoria
228
Facility 228
AZ AVG 102
Rank #5 / 80
73.7%
Facility 73.7%
AZ AVG 75.4%
Rank #33 / 55
-2%
5.73
Facility 5.73
AZ AVG 4.08
Rank #8 / 60
★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ --47%+40%
$18.5k
Facility $18.5k
AZ AVG $31.7k
Rank #58 / 61
31
Facility 31
AZ AVG 21.2
Rank #54 / 61
1.9
Facility 1.9
AZ AVG 3.3
Rank #6 / 61
2168A+
28
Facility 28
AZ AVG 42
Rank #62 / 82
Immanuel Caring Ministries, Inc
$27.3MFiscal year ending 12/2024
Facility $27.3MFiscal year ending 12/2024
AZ AVG $15.9M
Rank #8 / 61
$16.0MFiscal year ending 12/2024
Facility $16.0MFiscal year ending 12/2024
AZ AVG $8.9M
Rank #5 / 61
58.6%Fiscal year ending 12/2024
Facility 58.6%Fiscal year ending 12/2024
AZ AVG 63.3%
Rank #23 / 61
035250

Rank badges are statewide and care-type specific: each nursing home is ranked against every other AZ nursing home we track that reports that metric, not just the 2 on this page. See how we rank facilities

Financial assistance

Programs that may help with care and living costs in Arizona

Immanuel Campus of Care is in Peoria, Arizona. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

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Long-term care coverage

Arizona Long Term Care System

ALTCS

Who it is for
Arizonans who meet ALTCS medical and Medicaid financial rules, mainly older adults and people with disabilities
Income limit
2026 · For 2026, an individual applicant generally may have gross income up to $2,982/month; trust and spousal rules can affect eligibility.
Asset limit
$2,000 countable resources for an individual applicant; exclusions and community-spouse protections apply.

Eligibility

General
Arizona residents who meet ALTCS medical eligibility and applicable Medicaid requirements; older adults and people with qualifying disabilities may be served.
AZ specifics
An ALTCS medical assessment determines need for institutional level of care; eligibility alone does not prescribe a number of service hours.

What it provides

  • Authorized long-term care through the ALTCS plan including home/community or institutional services according to assessed need.
In-home & community support

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Who it is for
Adults 60+, or adults 18–60 with disabilities, who need help to remain at home

Eligibility

General
Adults age 60+ or adults age 18–60 with disabilities who have functional limitations and need help remaining at home.
AZ specifics
Area Agencies on Aging assess needs and arrange available home and community services.

What it provides

  • Assessed home support; meals; personal care; respite; adult day services and transportation where available; no fixed hour or trip allowance.
Home energy improvements

Weatherization Assistance Program (WAP)

AZ WAP

Who it is for
Income-eligible households whose home needs energy-efficiency improvements

Eligibility

General
Arizona households qualifying for the state-administered Weatherization Assistance Program.
AZ specifics
The Arizona Department of Housing administers the program through weatherization providers.

What it provides

  • Home energy-efficiency improvements through the Weatherization Assistance Program.
Know before you visit

Frequently Asked Questions about Immanuel Campus of Care

Quick answers from public records and the community's own listing.
01 Who is the owner of Immanuel Campus of Care?
Immanuel Campus of Care is legally operated by Immanuel Caring Ministries, Inc., and administered by Susan Mccarthy-Robinson.
02 Is Immanuel Campus of Care in a walkable area?
Immanuel Campus of Care has a walk score of 28. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
03 What is the license number of Immanuel Campus of Care?
According to AZ state health department records, Immanuel Campus of Care's license number is NCI-066.
04 When does Immanuel Campus of Care's license expire?
According to AZ state health department records, Immanuel Campus of Care's license expires on April 30, 2027.
05 What is the occupancy rate at Immanuel Campus of Care?
Immanuel Campus of Care's occupancy is 73.7%.
06 Are pets allowed at Immanuel Campus of Care?
No, Immanuel Campus of Care has a no-pet policy.
07 Does Immanuel Campus of Care operate as a for-profit or non-profit?
Immanuel Campus of Care is registered as a non-profit in AZ.