Facility type
Residential Care Facility
Status
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Independent Living Home
Inniswood Village
Overview of Inniswood Village
Nestled within the picturesque city of Westerville, Ohio, Inniswood Village is a distinguished senior living community managed by National Church Residences. Spanning across a serene 12-acre campus, this remarkable haven offers comprehensive care services, including independent living, memory care, and assisted living. Within this idyllic setting, seniors can access various conveniences and amenities that enrich their lives. From the warm and inviting bistro to the well-stocked library and the state-of-the-art wellness center, every detail has been thoughtfully crafted to create a fulfilling and engaging experience for all.
The community features an impressive selection of memory care apartments, meticulously designed to provide residents with a safe and comfortable environment. These thoughtfully planned living spaces cater specifically to the unique needs of individuals requiring memory care assistance. With compassionate staff available around the clock, residents can rest assured knowing that their well-being is a top priority. At Inniswood Village, mealtimes are also an extraordinary experience, with chef-prepared meals that tantalize the taste buds and nourish the body. Each dish is carefully crafted, offering a delightful fusion of flavors and a culinary experience that residents can savor.
Walk Score: 14 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
License details
County:
FRANKLIN
Care Services
Memory Care
Independent Living
Licensed Nurses/CNAs
All Levels of Care
Contact Information
Email:
[email protected]
Fax:
(614) 839-6267
Programs & Activities
Specific Programs
Independent Living, Assisted Living, Memory Care, Lifestyle, Services, Programming, Dining, Wellness, Gallery, Floor Plans, About Us, Chaplaincy Services
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Types of Care at Inniswood Village
Independent Living
Assisted Living
Memory Care
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Latest inspection
Date:September 15, 2025
Inspection oversight
Immediate jeopardy identified:No
Substandard quality of care cited:No
1 total citation
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Ohio average: 2 citations
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
95 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
100 / 100
Ohio average: 89 / 100
Environment
98 / 100
Ohio average: 95 / 100
Moving in
93 / 100
Ohio average: 82 / 100
Facility culture
97 / 100
Ohio average: 86 / 100
Caregivers
96 / 100
Ohio average: 89 / 100
Spending time
91 / 100
Ohio average: 80 / 100
Meals and dining
90 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility27/100
Ohio average46/100
Did (Does) the therapy help you meet your goals?
This facility100/100
Ohio average88/100
Can you decide how to spend your day?
This facility100/100
Ohio average94/100
Did (Do) you know who to speak to about your therapy progress?
This facility100/100
Ohio average85/100
Did (Do) the therapists help you set goals?
This facility100/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are you able to get around the building if you want to?
This facility90/100
Ohio average95/100
Can you find a place to be alone if you want to be alone?
This facility96/100
Ohio average96/100
Is it easy for you to get around in your room (or apartment)?
This facility97/100
Ohio average96/100
Do you feel safe here?
This facility100/100
Ohio average98/100
Are your personal items safe here?
This facility100/100
Ohio average92/100
Can you enjoy the outdoors if you want to?
This facility100/100
Ohio average91/100
Is it very clean here?
This facility100/100
Ohio average96/100
Do you feel you have enough privacy?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to INNISWOOD VILLAGE?
This facility89/100
Ohio average70/100
Were you given enough information to learn how things work here?
This facility90/100
Ohio average82/100
Did you feel warmly welcomed as a new resident?
This facility100/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are you as involved in decisions about your care as you want to be?
This facility83/100
Ohio average85/100
Are you encouraged to speak up about things you don’t like here?
This facility91/100
Ohio average81/100
Are you friends with anyone who lives here?
This facility93/100
Ohio average81/100
Are your concerns taken care of in a timely way?
This facility96/100
Ohio average86/100
Overall, are you satisfied with the care you receive here?
This facility97/100
Ohio average94/100
Do the people who work here seem happy to work here?
This facility100/100
Ohio average92/100
Do the people who work here go above and beyond to give you a good life?
This facility100/100
Ohio average87/100
Do the people who work here help you with technology, if needed?
This facility100/100
Ohio average89/100
Do the people who work here tell you when rules, policies, and procedures change?
This facility100/100
Ohio average78/100
Would you highly recommend INNISWOOD VILLAGE to someone who needs this type of care?
This facility100/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the same people take care of you most of the time?
This facility90/100
Ohio average84/100
Do the people who work here check on you often enough to see if you need anything?
This facility93/100
Ohio average81/100
Do the people who care for you explain your care and services to you?
This facility96/100
Ohio average85/100
Do the people who work here do things the way you want them done?
This facility96/100
Ohio average88/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility96/100
Ohio average90/100
Do the people who work here do everything they can to protect you from getting sick?
This facility96/100
Ohio average94/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility97/100
Ohio average92/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility97/100
Ohio average85/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility100/100
Ohio average96/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility100/100
Ohio average95/100
Do the people who work here ever get angry at you?
This facility100/100
Ohio average88/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are you as connected to the community as you want to be?
This facility72/100
Ohio average71/100
Do you have enough opportunities to go on outings and special events?
This facility83/100
Ohio average73/100
Do you have something to look forward to most days?
This facility86/100
Ohio average77/100
Do you like the activities here?
This facility87/100
Ohio average83/100
Are there enjoyable things to do on the weekends, if you want?
This facility89/100
Ohio average63/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility93/100
Ohio average83/100
Do you usually enjoy how you spend your time?
This facility93/100
Ohio average87/100
Do you feel included in life here?
This facility94/100
Ohio average89/100
Are you able to do the activities offered here, if you want?
This facility97/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have input on the food that is served?
This facility73/100
Ohio average68/100
Do you get enough fresh food options here?
This facility89/100
Ohio average81/100
Do you look forward to mealtimes?
This facility90/100
Ohio average80/100
Do you like the food here?
This facility93/100
Ohio average81/100
Do you get enough to eat here?
This facility96/100
Ohio average95/100
Does the menu change often enough?
This facility96/100
Ohio average77/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Compare Independent Living around Westerville The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Inniswood Village
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Westerville (Amalthea Central College)
-
-
14
1 Bed / 2 Bed
-
95
1
Ravine at Central College
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Westerville
-
-
14
1 Bed / 2 Bed
-
-
-
Springwood Westerville
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Westerville
-
A+
5
1 Bed / 2 Bed
-
-
-
The Village at Westerville
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Westerville (Elmbrook Village)
-
A+
42
1 Bed / 2 Bed
MUSTAFA ALI
82
2
Westerville Senior Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Westerville
-
F
22
1 Bed / 2 Bed
KATLYN GAKUNJU
-
-
Places of interest near Inniswood Village
4.1 miles from city center
1195 North St, Westerville, OH 43081
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