Inniswood Village
Independent Living, Assisted Living & Memory Care · Westerville, OH
Inniswood Village
Independent Living, Assisted Living & Memory Care · Westerville, OH
Nestled within the picturesque city of Westerville, Ohio, Inniswood Village is a distinguished senior living community managed by National Church Residences. Spanning across a serene 12-acre campus, this remarkable haven offers comprehensive care services, including independent living, memory care, and assisted living. Within this idyllic setting, seniors can access various conveniences and amenities that enrich their lives. From the warm and inviting bistro to the well-stocked library and the state-of-the-art wellness center, every detail has been thoughtfully crafted to create a fulfilling and engaging experience for all.
The community features an impressive selection of memory care apartments, meticulously designed to provide residents with a safe and comfortable environment. These thoughtfully planned living spaces cater specifically to the unique needs of individuals requiring memory care assistance. With compassionate staff available around the clock, residents can rest assured knowing that their well-being is a top priority. At Inniswood Village, mealtimes are also an extraordinary experience, with chef-prepared meals that tantalize the taste buds and nourish the body. Each dish is carefully crafted, offering a delightful fusion of flavors and a culinary experience that residents can savor.
Walk Score: 14 / 100 Rank #592 / 705Walk Score — State benchmarkedThis home is ranked 592nd out of 705 homes in Ohio. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeResidential Care Facility
StatusActive
CountyFranklin
Licensed Nurses/CNAs
Fax(614) 839-6267
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. OH average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Ohio average:
• Total citations (50% below)
• Total citations (50% below)
Latest Inspection
September 15, 2025
Citations
|
This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
|
1 | 2 | This facility has 50% fewer total citations than a typical Ohio assisted living residence (1 vs. OH avg 2).↓ 50% better |
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
95 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
100 / 100
Ohio average: 89 / 100
Environment
98 / 100
Ohio average: 95 / 100
Moving in
93 / 100
Ohio average: 82 / 100
Facility culture
97 / 100
Ohio average: 86 / 100
Caregivers
96 / 100
Ohio average: 89 / 100
Spending time
91 / 100
Ohio average: 80 / 100
Meals and dining
90 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility27/100
Ohio average46/100
-
Did (Does) the therapy help you meet your goals?
This facility100/100
Ohio average88/100
-
Can you decide how to spend your day?
This facility100/100
Ohio average94/100
-
Did (Do) you know who to speak to about your therapy progress?
This facility100/100
Ohio average85/100
-
Did (Do) the therapists help you set goals?
This facility100/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Are you able to get around the building if you want to?
This facility90/100
Ohio average95/100
-
Can you find a place to be alone if you want to be alone?
This facility96/100
Ohio average96/100
-
Is it easy for you to get around in your room (or apartment)?
This facility97/100
Ohio average96/100
-
Do you feel safe here?
This facility100/100
Ohio average98/100
-
Are your personal items safe here?
This facility100/100
Ohio average92/100
-
Can you enjoy the outdoors if you want to?
This facility100/100
Ohio average91/100
-
Is it very clean here?
This facility100/100
Ohio average96/100
-
Do you feel you have enough privacy?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Did you receive a thorough orientation to INNISWOOD VILLAGE?
This facility89/100
Ohio average70/100
-
Were you given enough information to learn how things work here?
This facility90/100
Ohio average82/100
-
Did you feel warmly welcomed as a new resident?
This facility100/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Are you as involved in decisions about your care as you want to be?
This facility83/100
Ohio average85/100
-
Are you encouraged to speak up about things you don’t like here?
This facility91/100
Ohio average81/100
-
Are you friends with anyone who lives here?
This facility93/100
Ohio average81/100
-
Are your concerns taken care of in a timely way?
This facility96/100
Ohio average86/100
-
Overall, are you satisfied with the care you receive here?
This facility97/100
Ohio average94/100
-
Do the people who work here seem happy to work here?
This facility100/100
Ohio average92/100
-
Do the people who work here go above and beyond to give you a good life?
This facility100/100
Ohio average87/100
-
Do the people who work here help you with technology, if needed?
This facility100/100
Ohio average89/100
-
Do the people who work here tell you when rules, policies, and procedures change?
This facility100/100
Ohio average78/100
-
Would you highly recommend INNISWOOD VILLAGE to someone who needs this type of care?
This facility100/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Do the same people take care of you most of the time?
This facility90/100
Ohio average84/100
-
Do the people who work here check on you often enough to see if you need anything?
This facility93/100
Ohio average81/100
-
Do the people who care for you explain your care and services to you?
This facility96/100
Ohio average85/100
-
Do the people who work here do things the way you want them done?
This facility96/100
Ohio average88/100
-
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility96/100
Ohio average90/100
-
Do the people who work here do everything they can to protect you from getting sick?
This facility96/100
Ohio average94/100
-
Do you have opportunities to maintain your health and wellness, if you want?
This facility97/100
Ohio average92/100
-
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility97/100
Ohio average85/100
-
Do the people who work here support you to do as much for yourself as you are able to do?
This facility100/100
Ohio average96/100
-
Do the people who work here make sure you are comfortable when they provide care or services?
This facility100/100
Ohio average95/100
-
Do the people who work here ever get angry at you?
This facility100/100
Ohio average88/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Are you as connected to the community as you want to be?
This facility72/100
Ohio average71/100
-
Do you have enough opportunities to go on outings and special events?
This facility83/100
Ohio average73/100
-
Do you have something to look forward to most days?
This facility86/100
Ohio average77/100
-
Do you like the activities here?
This facility87/100
Ohio average83/100
-
Are there enjoyable things to do on the weekends, if you want?
This facility89/100
Ohio average63/100
-
Do you have plenty of opportunities to do things that are meaningful to you?
This facility93/100
Ohio average83/100
-
Do you usually enjoy how you spend your time?
This facility93/100
Ohio average87/100
-
Do you feel included in life here?
This facility94/100
Ohio average89/100
-
Are you able to do the activities offered here, if you want?
This facility97/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Do you have input on the food that is served?
This facility73/100
Ohio average68/100
-
Do you get enough fresh food options here?
This facility89/100
Ohio average81/100
-
Do you look forward to mealtimes?
This facility90/100
Ohio average80/100
-
Do you like the food here?
This facility93/100
Ohio average81/100
-
Do you get enough to eat here?
This facility96/100
Ohio average95/100
-
Does the menu change often enough?
This facility96/100
Ohio average77/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
What does this home offer?
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Places of interest near Inniswood Village
2.7 miles from city center
Estimated distance in miles from Westerville's city center to Inniswood Village's address, calculated via Google Maps.
Calculate Travel Distance to Inniswood Village
Add your location
Compare Independent Living around Westerville
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|---|---|---|---|---|---|---|---|---|---|---|
| Inniswood Village |
IL
AL
MC
|
Westerville (Amalthea Central College) | - | Yes |
14
Facility
14
OH AVG
40
Rank
#592 / 705
| 1 Bed / 2 Bed | - | - |
95
Facility
95
OH AVG
85.8
Rank
#4 / 193
|
1
Facility
1
OH AVG
2
Rank
#1 / 142
|
| StoryPoint Gahanna |
IL
AL
MC
|
Gahanna | - | Yes |
29
Facility
29
OH AVG
40
Rank
#456 / 705
| Studio / 1 Bed / 2 Bed | A | - |
98
Facility
98
OH AVG
85.8
Rank
#1 / 193
|
1
Facility
1
OH AVG
2
Rank
#1 / 142
|
| Westerville Senior Living |
IL
AL
MC
|
Westerville (Sharon) | - | Yes |
22
Facility
22
OH AVG
40
Rank
#526 / 705
| Studio / 1 Bed / 2 Bed | F | Katlyn Gakunju | - | - |
| Springwood Westerville |
IL
|
Westerville | - | Yes |
5
Facility
5
OH AVG
40
Rank
#649 / 705
| 1 Bed / 2 Bed | A+ | - | - | - |
| The Village at Westerville |
IL
AL
|
Westerville (Elmbrook Village) | - | No |
42
Facility
42
OH AVG
40
Rank
#349 / 705
| Studio / Suite / 1 Bed | A+ | Mustafa Ali |
82
Facility
82
OH AVG
85.8
Rank
#153 / 193
|
2
Facility
2
OH AVG
2
Rank
#64 / 142
|
Financial Assistance for
Independent Living in Ohio
Inniswood Village is located in Westerville, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Frequently Asked Questions about Inniswood Village
What neighborhood is Inniswood Village in?
Inniswood Village is in the Amalthea Central College neighborhood of Westerville.
Is Inniswood Village in a walkable area?
Inniswood Village has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the best email address for Inniswood Village?
The team at Inniswood Village can be reached at SSAUM@NATIONALCHURCHRESIDENCES.ORG.
Has Inniswood Village had any recent citations?
Inniswood Village has had 1 recently reported citation.
Are there photos of Inniswood Village?
Yes — there are 8 photos of Inniswood Village in the photo gallery on this page.
What is the address of Inniswood Village?
Inniswood Village is located at 1195 North St, Westerville, OH 43081.
What is the phone number of Inniswood Village?
(844) 841-5770 will put you in contact with the team at Inniswood Village.
Guides for Better Senior Living
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