Inspection Reports for
Ivy Park at Palo Alto
2701 El Camino Real, Palo Alto, CA 94306, Palo Alto, CA, 94306
Back to Facility ProfileDeficiencies (last 2 years)
Deficiencies (over 2 years)
1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
75% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Occupancy
Latest occupancy rate
80% occupied
Based on a March 2026 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Census: 78
Capacity: 97
Deficiencies: 0
Date: Mar 19, 2026
Visit Reason
The visit occurred to deliver amended copies of LIC9099, conduct interviews with staff and residents, and review reports with the administrator.
Findings
The report documents the delivery of amended licensing documents, interviews conducted with staff and residents, and review of reports with the facility administrator. No specific deficiencies or violations are detailed in the report.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Brice | Administrator | Met with during the visit and involved in review of reports. |
| Yi Sam Jian | Licensed Program Analyst | Conducted the visit, delivered amended copies of LIC9099, and conducted interviews. |
| Brenda Chan | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Census: 79
Capacity: 97
Deficiencies: 0
Date: Aug 27, 2025
Visit Reason
The visit was an unannounced Case Management - Other inspection conducted by the Licensing Program Analyst to review compliance and follow up on previous complaint investigations related to homeless individuals entering the premises and missing/stolen cash incidents.
Complaint Details
Previous complaint investigations were conducted on 06/20/2025, 08/12/2025, and 08/21/2025 for complaint #26-AS-20250616122012 regarding homeless individuals entering the facility and missing/stolen cash from residents' rooms. The facility did not submit incident reports to the licensing agency as required.
Findings
No deficiencies were cited during the visit. However, the facility failed to provide copies of notifications to local law enforcement regarding stolen cash/money incidents from residents' rooms. Advisory Notes were issued.
Report Facts
Staff members interviewed: 5
Residents reporting missing cash: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Brice | Executive Director | Met during the inspection and mentioned in findings |
| Kiran Jain | Licensing Program Analyst | Conducted the inspection and complaint investigations |
| April Cowan | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Census: 79
Capacity: 97
Deficiencies: 0
Date: Aug 27, 2025
Visit Reason
The visit was an unannounced Case Management - Other inspection conducted by the Licensing Program Analyst to review compliance and follow up on previous complaint investigations.
Complaint Details
Previous complaint investigations were conducted on 06/20/2025, 08/12/2025, and 08/21/2025 related to homeless individuals entering the premises and residents reporting missing cash/money. No incident reports had been submitted by the facility regarding these issues.
Findings
No deficiencies were cited during the visit. However, the facility was unable to provide documentation of notification to local law enforcement regarding incidents of stolen cash/money from residents' rooms. Advisory Notes were issued.
Report Facts
Staff members interviewed: 5
Residents reporting missing cash: 2
Facility capacity: 97
Facility census: 79
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Brice | Executive Director | Met with Licensing Program Analyst during the visit and named in relation to findings. |
| Kiran Jain | Licensing Program Analyst | Conducted the inspection and complaint investigations. |
| April Cowan | Licensing Program Manager | Named in the report as Licensing Program Manager. |
Inspection Report
Complaint Investigation
Census: 67
Capacity: 97
Deficiencies: 1
Date: Jul 3, 2025
Visit Reason
The visit was an unannounced Case Management – Incident inspection conducted due to an incident on 06/20/2025 when resident R1 eloped from the facility.
Complaint Details
The visit was complaint-related due to an incident where resident R1 eloped from the facility on 06/20/2025. The complaint was substantiated based on observations, records, and interviews.
Findings
The facility failed to prevent resident R1, who has dementia and was deemed unable to leave unassisted, from eloping the facility unaccompanied. R1 was not wearing a safety bracelet at the time of elopement, which posed an immediate health and safety risk. After the incident, the facility ensured R1 wore a wander guard bracelet and implemented checks.
Deficiencies (1)
Facility personnel were not sufficient in numbers and competence to prevent resident R1 from eloping the facility, posing an immediate health, safety, or personal rights risk.
Report Facts
Deficiency due date: Jul 4, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Brice | Executive Director | Met during inspection and named in findings related to the elopement incident and plan of correction |
| Kiran Jain | Licensing Program Analyst | Conducted the inspection and authored the report |
| April Cowan | Licensing Program Manager | Named as Licensing Program Manager overseeing the inspection |
Inspection Report
Complaint Investigation
Census: 67
Capacity: 97
Deficiencies: 1
Date: Jul 3, 2025
Visit Reason
The inspection was an unannounced Case Management - Incident visit regarding an elopement incident that occurred on 2025-06-20 when a resident (R1) left the facility unaccompanied.
Complaint Details
The visit was complaint-related due to an incident where resident R1 eloped the facility on 2025-06-20. The complaint was substantiated based on observations, records, and interviews.
Findings
The facility staff failed to prevent the resident (R1), who has dementia and was deemed unable to leave unassisted, from eloping the facility. R1 was not wearing a safety bracelet at the time of the incident, which posed an immediate health and safety risk. After the incident, the facility ensured R1 wore a wander guard bracelet at all times.
Deficiencies (1)
Facility personnel were not sufficient to prevent the resident (R1) from eloping the facility, posing an immediate health, safety, or personal rights risk to persons in care.
Report Facts
Deficiency Type A: 1
Plan of Correction Due Date: 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Brice | Executive Director | Met with Licensing Program Analyst during inspection and named in findings related to the elopement incident |
| Kiran Jain | Licensing Program Analyst | Conducted the inspection and authored the report |
| April Cowan | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Original Licensing
Census: 66
Capacity: 97
Deficiencies: 0
Date: May 28, 2025
Visit Reason
The inspection was a Pre-licensing Change of Ownership inspection conducted to evaluate the facility prior to licensure.
Findings
The facility was found to be clean, well-maintained, and compliant with licensing requirements. No issues were noted during the pre-licensing inspection, including safety, medication storage, food supply, and emergency preparedness.
Report Facts
Rooms in Assisted Living: 60
Rooms in Memory Care: 28
Fire clearance capacity: 89
Fire clearance capacity: 8
Emergency response time: 15
Fresh perishable food supply: 2
Nonperishable food supply: 7
Staff personnel records reviewed: 5
Resident records reviewed: 5
Fire extinguisher last service date: Jan 6, 2025
Automatic sprinkler last inspection date: Mar 12, 2025
Emergency drill frequency: 1
Most recent emergency drill date: May 15, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Brice | Executive Director | Met with Licensing Program Analyst during inspection and participated in exit interview |
| Kiran Jain | Licensing Program Analyst | Conducted the Pre-licensing Change of Ownership inspection |
| April Cowan | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Capacity: 97
Deficiencies: 0
Date: May 15, 2025
Visit Reason
The visit was an office type evaluation involving a telephone interview with the applicant/administrator to verify identification and confirm understanding of community care facility licensing laws and regulations.
Findings
The report confirms the applicant/administrator's understanding of licensing requirements including facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and pre-licensing readiness. No specific deficiencies or violations are listed in the report.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Brice | Administrator | Applicant/administrator who participated in the COMP II telephone interview and confirmed understanding of licensing laws. |
| Biridiana Cisneros | Licensing Program Manager | Named as Licensing Program Manager on the report. |
| Stefania Fonteno | Licensing Program Analyst | Named as Licensing Program Analyst on the report. |
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