Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (73% of admissions), and a typical private pay stay runs around 7 - 8 months.
Jennings Assisted Living is a 55-bed skilled nursing and assisted living community in Garfield Heights, Ohio, offering a continuum of care across assisted living, independent living, and skilled nursing. It is operated by Jennings Center for Older Adults, a nonprofit faith-based organization.
The facility holds a 4-star overall CMS rating, driven in part by a Health Inspection score running nearly 39% above the Ohio average. Across nine inspection visits since 2019, including two clean annual surveys, the facility recorded 25 deficiencies — primarily through complaint investigations involving resident care practices, medication management, and infection control. The deficiency rate of roughly five per year is 9% above the Ohio average, with no fines or enforcement actions reported. The most recent inspection, in October 2025, identified concerns about resident dignity, unsafe transfers, and medication security.
Nurse staffing averages 3 hours and 40 minutes per resident per day — 5% above the Ohio average — placing the facility 72nd out of 203 Ohio skilled nursing facilities. Quality Measures is modestly below the state average. Occupancy is at 100%, ranking first in Ohio against a state average of 78.7%, suggesting consistent local demand.
Services include memory care, short-term rehabilitation, respite care, adult day services, hospice, and 24-hour staffing. The Small House Living model and Staycation Suites are distinctive offerings within its service range.
Jennings Assisted Living fits residents seeking skilled nursing care or short-term post-acute rehabilitation within a nonprofit, faith-based campus setting in Cuyahoga County, with memory care available for those in later stages of cognitive decline.
Jennings Assisted Living is administered by Number Of Years In Long Term Care.
Key information about the people who lead and staff this community.
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Ohio average: 87 / 100
Ohio average: 88 / 100
Ohio average: 95 / 100
Ohio average: 92 / 100
Ohio average: 86 / 100
Ohio average: 87 / 100
Ohio average: 89 / 100
Ohio average: 73 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
The Scripps Gerontology Center at Miami University conducts a satisfaction survey among residents' family members, friends and guardians to assess quality of care and life.
Ohio average: 77 / 100
Ohio average: 80 / 100
Ohio average: 78 / 100
Ohio average: 85 / 100
Ohio average: 78 / 100
Ohio average: 78 / 100
Ohio average: 68 / 100
Ohio average: 67 / 100
Profile of respondents of this survey
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does this living arrangement help the resident maintain their independence?:
This facility88/100
Ohio average84/100
Do you have enough opportunities for input into decisions about your resident’s care?:
This facility77/100
Ohio average78/100
Do you get enough information to make decisions with or about your resident?:
This facility81/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is the residential care facility thoroughly clean?:
This facility88/100
Ohio average83/100
Can the resident get outside often enough?:
This facility83/100
Ohio average74/100
Are the resident’s belongings safe?:
This facility79/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
When the resident moved in, were you given thorough information to help you know
This facility—/100
Ohio average—/100
what to expect?:
This facility91/100
Ohio average85/100
Was the resident given a thorough orientation to residential care?:
This facility86/100
Ohio average80/100
Did you feel warmly welcomed as a new family member?:
This facility95/100
Ohio average90/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Are you encouraged to speak up when you have a problem?:
This facility88/100
Ohio average83/100
Are your concerns addressed in a timely way?:
This facility79/100
Ohio average78/100
Are you kept well informed about how things are going with your resident?:
This facility76/100
Ohio average76/100
Do the staff seem happy to work at the residential care facility?:
This facility79/100
Ohio average77/100
Do the staff go above and beyond to give your resident a good life?:
This facility79/100
Ohio average76/100
Do you feel confident that staff would help your resident beyond their personal care
This facility—/100
Ohio average—/100
needs if you could not (eg, paperwork, purchasing clothing)?:
This facility71/100
Ohio average69/100
Do you have peace of mind about the care your resident is getting when you aren’t at
This facility—/100
Ohio average—/100
the residential care facility?:
This facility84/100
Ohio average82/100
Would you highly recommend this residential care facility to a family member or friend?:
This facility86/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Do you feel confident the staff is knowledgeable about the resident’s medical
This facility—/100
Ohio average—/100
condition(s) and treatment(s)?:
This facility71/100
Ohio average79/100
Do the staff know what the resident likes and doesn’t like?:
This facility79/100
Ohio average79/100
Do the staff regularly check to see if the resident needs anything?:
This facility67/100
Ohio average77/100
Have you gotten to know the staff who care for your resident?:
This facility57/100
Ohio average78/100
Do the staff encourage your resident to be as independent as they are able to be?:
This facility79/100
Ohio average82/100
Do you feel confident staff would come quickly anytime your resident needed help?:
This facility69/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does the resident have something enjoyable to look forward to most days?:
This facility67/100
Ohio average71/100
Do the staff do a good job keeping the resident connected to the community?:
This facility75/100
Ohio average72/100
Does the resident have plenty of opportunities to do things that are meaningful to them?:
This facility80/100
Ohio average71/100
Does the residential care facility have enough opportunities for your resident to go on
This facility—/100
Ohio average—/100
special outings and events?:
This facility70/100
Ohio average63/100
Does the resident like the provided activities?:
This facility71/100
Ohio average69/100
Does the residential care facility provide things the resident enjoys doing on the
This facility—/100
Ohio average—/100
weekend?:
This facility51/100
Ohio average56/100
Do you have plenty of opportunities to be involved in the residential care facility?:
This facility74/100
Ohio average72/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is there a lot of variety in the meals?:
This facility60/100
Ohio average70/100
Are you included in mealtimes if you want to be?:
This facility67/100
Ohio average65/100
Is the food good?:
This facility56/100
Ohio average68/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
Ohio average 6.7
Last Health inspection on Oct 2025
Ohio average 30.9
Ohio average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 21 citations resulted from standard inspections; and 12 of 21 resulted from complaint investigations.
Ohio average: 0.3
Ohio average: 0.9
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
11,353 contractor hours this quarter
| Certified Nursing Assistant | 83 | 43 | 126 | 32,498 | 92 | 100% | 7.5 |
| Licensed Practical Nurse | 42 | 37 | 79 | 15,232 | 92 | 100% | 8.3 |
| Registered Nurse | 13 | 2 | 15 | 4,313 | 92 | 100% | 7.7 |
| Other Dietary Services Staff | 7 | 0 | 7 | 2,671 | 75 | 82% | 6.8 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,383 | 88 | 96% | 6.5 |
| Physical Therapy Aide | 0 | 9 | 9 | 1,254 | 83 | 90% | 6.1 |
| Speech Language Pathologist | 0 | 11 | 11 | 1,237 | 79 | 86% | 6 |
| Qualified Social Worker | 0 | 7 | 7 | 1,029 | 69 | 75% | 6.2 |
| Dental Services Staff | 2 | 0 | 2 | 988 | 64 | 70% | 8.4 |
| Mental Health Service Worker | 3 | 0 | 3 | 978 | 77 | 84% | 7.4 |
| Administrator | 2 | 0 | 2 | 880 | 59 | 64% | 7.9 |
| Occupational Therapy Aide | 2 | 0 | 2 | 782 | 64 | 70% | 8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 694 | 75 | 82% | 6.2 |
| RN Director of Nursing | 2 | 0 | 2 | 635 | 72 | 78% | 7.1 |
| Feeding Assistant | 1 | 0 | 1 | 581 | 72 | 78% | 8.1 |
| Physical Therapy Assistant | 0 | 7 | 7 | 528 | 76 | 83% | 5.7 |
| Dietitian | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Nurse Aide in Training | 1 | 0 | 1 | 187 | 29 | 32% | 6.4 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 66 | 6 | 7% | 8.3 |
| Medical Director | 0 | 1 | 1 | 30 | 13 | 14% | 2.3 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
23% of new residents, usually for short-term rehab.
73% of new residents, often for short stays.
4% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Jennings Assisted Living from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (73% of admissions), and a typical private pay stay runs around 7 - 8 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.9 miles from city center
Estimated distance in miles from Garfield Heights's city center to Jennings Assisted Living's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Ohio average is: 55.7% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Shaker Gardens Assisted Living | IL AL HOS MC NH PC RC SNF | Shaker Heights | 124
Facility
124
OH AVG
75
Rank
#36 / 307 |
38.7%
Facility
38.7%
OH AVG
82.4
Rank
#134 / 136 | -53% | 2.81
Facility
2.81
OH AVG
3.54
Rank
#153 / 175 | -1% | -21% | $35.9k
Facility
$35.9k
OH AVG
$74.0k
Rank
#152 / 178 | 17
Facility
17
OH AVG
30.9
Rank
#41 / 178 | 2.8
Facility
2.8
OH AVG
4.6
Rank
#32 / 178 | - | 48 | - |
15
Facility
15
OH AVG
42
Rank
#588 / 675 | Shaker Gardens Management LLC | $9.2MFiscal year ending 12/2023
Facility
$9.2MFiscal year ending 12/2023
OH AVG
$9.6M
Rank
#84 / 172 | $4.9MFiscal year ending 12/2023
Facility
$4.9MFiscal year ending 12/2023
OH AVG
$5.2M
Rank
#86 / 172 | 53.2%Fiscal year ending 12/2023
Facility
53.2%Fiscal year ending 12/2023
OH AVG
55.7%
Rank
#93 / 172 | 366021 | ||||
| Jennings Assisted Living | IL AL NH RC SNF | Garfield Heights | 55
Facility
55
OH AVG
75
Rank
#195 / 307 | - | - | 3.30
Facility
3.30
OH AVG
3.54
Rank
#97 / 175 | -44% | -7% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 178 | 21
Facility
21
OH AVG
30.9
Rank
#59 / 178 | 3.5
Facility
3.5
OH AVG
4.6
Rank
#56 / 178 | - | 168 | - |
21
Facility
21
OH AVG
42
Rank
#543 / 675 | Jennings Center For Older Adults | $24.2MFiscal year ending 12/2023
Facility
$24.2MFiscal year ending 12/2023
OH AVG
$9.6M
Rank
#2 / 172 | $16.0MFiscal year ending 12/2023
Facility
$16.0MFiscal year ending 12/2023
OH AVG
$5.2M
Rank
#1 / 172 | 66.2%Fiscal year ending 12/2023
Facility
66.2%Fiscal year ending 12/2023
OH AVG
55.7%
Rank
#26 / 172 | 366045 |
Jennings Assisted Living is located in GARFIELD HEIGHTS, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Monica Chalady is the Director of Nursing at Jennings Assisted Living.
Jennings Assisted Living has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.
Jennings Assisted Living's occupancy is 100%.
No, Jennings Assisted Living has a no-pet policy.
Jennings Assisted Living is registered as a non-profit in OH.
Number of Years in Long Term Care is the administrator of Jennings Assisted Living.
Jennings Assisted Living has 55 beds.
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