Inspection Reports for
Juniper Village – the Spearly Center

2205 W 29TH AVE, DENVER, CO, 80211-3803

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 26.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

413% worse than Colorado average
Colorado average: 5.2 deficiencies/year

Deficiencies per year

80 60 40 20 0
2023
2024
2025

Occupancy

Latest occupancy rate 27% occupied

Based on a April 2025 inspection.

This facility has shown a decline in demand based on occupancy rates.

Occupancy rate over time

20% 40% 60% 80% 100% 120% May 2024 Apr 2025

Inspection Report

Annual Inspection
Deficiencies: 2 Date: Dec 4, 2025

Visit Reason
The inspection was conducted as an annual survey to assess compliance with regulatory requirements related to medication storage, infection prevention and control, and housekeeping practices.

Findings
The facility was found deficient in properly storing, labeling, and disposing of medications, maintaining infection control practices including sanitation of resident equipment and hand hygiene, and ensuring housekeeping staff followed proper cleaning protocols including chemical dwell times and hand hygiene between glove changes.

Deficiencies (2)
Failure to ensure all drugs and biologicals were properly stored, secured, and labeled, including improper storage of a Schedule IV controlled medication in a refrigerator, lack of open dates on medications, and failure to dispose of expired medications.
Failure to maintain an infection control program, including failure to keep Resident #122's oral stimulator in a sanitary location, failure of housekeeping staff to perform hand hygiene while cleaning resident rooms, and failure to wait appropriate dwell time for disinfectant chemicals.
Report Facts
Medication storage carts inspected: 5 Medication storage rooms inspected: 3 Expired medications observed: 7 Dwell time for disinfectant: 5

Employees mentioned
NameTitleContext
RN #1Registered NurseObserved medication carts and noted missing open dates on medications
LPN #1Licensed Practical NurseObserved medication carts with expired eye drops
ADON #1Assistant Director of NursingResponsible for auditing medication carts and storage rooms weekly
LPN #3Licensed Practical NurseObserved expired medications and improper storage of refrigerated medication
RN #5Registered NurseObserved expired medications and planned disposal
RN #4Registered NurseObserved expired risperidone injection in medication storage room
Director of NursingDirector of NursingInterviewed regarding medication labeling and disposal responsibilities
Hospice Registered NurseHospice Registered NurseInterviewed regarding Resident #122's oral stimulator use
Director of RehabilitationDirector of RehabilitationInterviewed regarding oral stimulator use and infection control recommendations
Licensed Practical Nurse #4Licensed Practical NurseInterviewed about Resident #122's behavior
Speech TherapistSpeech TherapistInterviewed regarding oral stimulator use and discontinuation
Infection PreventionistInfection PreventionistInterviewed regarding infection control issues with oral stimulator and cleaning protocols
Housekeeper #1HousekeeperObserved failing to perform hand hygiene between glove changes and not waiting dwell time for disinfectant
Housekeeper #2HousekeeperObserved failing to perform hand hygiene between glove changes and not waiting dwell time for disinfectant
Maintenance SupervisorMaintenance SupervisorInterviewed regarding dwell time for disinfectant solution

Inspection Report

Routine
Deficiencies: 2 Date: Dec 4, 2025

Visit Reason
The inspection was conducted to assess compliance with medication storage, infection prevention and control programs, and housekeeping procedures at Juniper Village - the Spearly Center.

Findings
The facility failed to ensure proper labeling, storage, and disposal of medications, maintain an effective infection prevention and control program, and ensure housekeeping staff performed proper hand hygiene and adhered to chemical dwell times during cleaning.

Deficiencies (2)
F 0761: The facility failed to ensure all drugs and biologicals were properly labeled with open dates, stored securely including controlled substances, and expired medications were disposed of correctly.
F 0880: The facility failed to maintain an infection control program by not keeping Resident #122's oral stimulator sanitary, not ensuring housekeeping staff performed hand hygiene, and not waiting appropriate dwell times for disinfectants.
Report Facts
Medication storage carts with deficiencies: 3 Medication storage rooms with deficiencies: 1 Expired medications observed: 7 Dwell time for disinfectant: 5

Employees mentioned
NameTitleContext
RN #1Registered NurseObserved medication carts with unlabeled open dates on medications.
LPN #1Licensed Practical NurseObserved medication carts with expired and unlabeled medications.
ADON #1Assistant Director of NursingResponsible for auditing medication carts and storage rooms weekly.
DONDirector of NursingInterviewed regarding medication labeling responsibilities and infection control importance.
CNA #2Certified Nurse AideObserved handling Resident #122's oral stimulator without hand hygiene.
LPN #4Licensed Practical NurseInterviewed about Resident #122's behavior with oral stimulator.
Speech TherapistSpeech TherapistProvided information on oral stimulator use and discontinuation for Resident #122.
Infection PreventionistInfection PreventionistInterviewed about infection control issues related to oral stimulator and cleaning procedures.
HK #1HousekeeperObserved failing to perform hand hygiene between glove changes and not waiting disinfectant dwell time.
HK #2HousekeeperObserved failing to perform hand hygiene between glove changes and not waiting disinfectant dwell time.
Maintenance SupervisorMaintenance SupervisorInterviewed about disinfectant dwell time requirements.

Inspection Report

Annual Inspection
Census: 37 Deficiencies: 11 Date: Apr 25, 2025

Visit Reason
The inspection was conducted as part of the annual recertification survey to assess compliance with regulatory requirements and resident care standards.

Findings
The facility was found deficient in multiple areas including resident participation in care planning, notification of room changes, comprehensive care planning, treatment and care according to orders, pressure ulcer care, accident hazard prevention, menu compliance, food safety and sanitation, hospice services coordination, quality assurance program effectiveness, and infection prevention and control practices.

Deficiencies (11)
Failed to ensure residents and their representatives participated in the development and implementation of person-centered plans of care.
Failed to provide timely written notification of room changes and honor resident room preferences.
Failed to develop a comprehensive care plan addressing resident's functional abilities and activities of daily living.
Failed to ensure treatment and care were provided according to physician's orders and professional standards.
Failed to provide timely assessment, interventions, and wound care documentation for pressure ulcers, resulting in worsening of wounds.
Failed to provide adequate supervision and implement care-planned interventions to prevent choking incidents, resulting in immediate jeopardy that was later removed.
Failed to follow menu extensions and provide correct portion sizes to meet residents' nutritional needs.
Failed to ensure food was stored, prepared, and served under sanitary conditions, including proper labeling, handling of ready-to-eat foods, and pest control.
Failed to ensure hospice services met professional standards including accessible documentation and consistent communication.
Failed to operate an effective quality assurance program to identify and address facility compliance concerns, including repeated deficiencies related to resident safety and accidents.
Failed to maintain an infection prevention and control program including proper use of enhanced barrier precautions, hand hygiene during wound care, housekeeping hand hygiene, and cleaning of high touch surfaces.
Report Facts
Sample residents reviewed: 37 Residents affected: 2 Residents affected: 1 Residents affected: 1 Residents affected: 2 Residents affected: 1 Residents affected: 1 Residents affected: 1 Dead cockroaches: 28 Days delay: 18 Days delay: 20 Days delay: 11 Days delay: 8 Days delay: 22 Meals audited: 3 Meals audited: 1 Meals audited: 5

Employees mentioned
NameTitleContext
NM #1Nurse ManagerInterviewed regarding wound care, resident supervision, and infection control practices
RN #1Registered NurseObserved and interviewed regarding wound care and resident assessments
ADON #1Assistant Director of NursingInterviewed regarding wound care and hospice services
LPN #1Licensed Practical NurseInterviewed regarding wound care and infection control practices
LPN #2Licensed Practical NurseInterviewed regarding hospice services
CNA #1Certified Nurse AideInterviewed regarding hospice services
CNA #3Certified Nurse AideInterviewed regarding resident care and repositioning
CNA #4Certified Nurse AideInterviewed regarding resident supervision and choking risk
CNA #5Certified Nurse AideObserved providing wound care
DMDietary ManagerInterviewed regarding menu compliance and food safety
NHANursing Home AdministratorInterviewed regarding quality assurance and immediate jeopardy removal plan
DONDirector of NursingInterviewed regarding infection control, wound care, and resident supervision
IP #1Infection PreventionistInterviewed regarding infection control education and practices
IP #2Infection PreventionistInterviewed regarding infection control education and practices
MTDMaintenance DirectorInterviewed regarding housekeeping and pest control
SSDSocial Services DirectorInterviewed regarding hospice services and care conferences

Inspection Report

Routine
Census: 37 Deficiencies: 11 Date: Apr 25, 2025

Visit Reason
Routine state inspection survey of Juniper Village - the Spearly Center to assess compliance with regulatory requirements including resident care, safety, infection control, and facility operations.

Findings
The facility was found deficient in multiple areas including failure to ensure resident participation in care planning, inadequate notification of room changes, incomplete care plans, failure to provide appropriate treatment and care, inadequate pressure ulcer care, failure to provide adequate supervision to prevent accidents, failure to follow menus and portion sizes, unsanitary food handling and storage, incomplete hospice documentation, ineffective quality assurance program, and lapses in infection prevention and control practices.

Deficiencies (11)
F0553: Facility failed to ensure residents and their representatives participated in development and implementation of person-centered care plans for two residents.
F0559: Facility failed to provide timely written notification of room changes and honor room preferences for one resident.
F0656: Facility failed to develop a comprehensive care plan addressing functional abilities and ADLs for one resident.
F0684: Facility failed to ensure two residents received treatment and care according to physician orders and professional standards.
F0686: Facility failed to provide timely assessment, interventions, and notifications for pressure ulcers for one resident, resulting in wound progression.
F0689: Facility failed to provide adequate supervision and accident hazard prevention for one resident with choking risk, resulting in immediate jeopardy.
F0803: Facility failed to follow menu portion sizes, providing less than prescribed vegetable servings to residents.
F0812: Facility failed to ensure safe food storage, sanitary handling of ready-to-eat foods, and maintain a clean kitchen free of pests.
F0849: Facility failed to ensure hospice services met professional standards including accessible documentation and consistent communication for one resident.
F0867: Facility failed to operate an effective quality assurance program to identify and address repeat deficiencies and resident safety concerns.
F0880: Facility failed to maintain an infection prevention and control program including proper use of enhanced barrier precautions, hand hygiene, and environmental cleaning.
Report Facts
Residents in sample: 37 Days delayed for wound care orders: 11 Days delayed for skin integrity care plan update: 18 Dead cockroaches on glue trap: 13 Dead cockroaches on glue trap in trash can: 15 Residents requiring intake assistance: 14 Scoop size difference: 1.33

Employees mentioned
NameTitleContext
Nurse Manager #1Nurse ManagerInterviewed regarding supervision of resident R77 and wound care practices.
Licensed Practical Nurse #3LPNInterviewed regarding wound care and medication administration for resident R46.
Director of NursingDONInterviewed regarding infection control, quality assurance, and resident supervision.
Assistant Director of Nursing #1ADONInterviewed regarding wound care and hospice services.
Dietary ManagerDietary ManagerInterviewed regarding food service, menu compliance, and kitchen sanitation.
Certified Nurse Aide #7CNAObserved preparing sandwich with bare hands in nourishment room.
Infection Preventionist #1IPInterviewed regarding enhanced barrier precautions and hand hygiene education.

Inspection Report

Complaint Investigation
Deficiencies: 4 Date: Dec 11, 2024

Visit Reason
The inspection was conducted following a complaint and incident involving a resident elopement from the facility on 11/30/2024, which resulted in the resident's death. The investigation focused on the facility's failure to prevent the elopement and ensure resident safety.

Complaint Details
The investigation was triggered by a complaint and incident involving Resident #1 eloping from the facility on 11/30/2024. The resident was found 10 miles away in critical condition and later pronounced deceased. The complaint focused on the facility's failure to prevent the elopement and ensure resident safety.
Findings
The facility failed to provide adequate supervision and safety measures to prevent Resident #1's elopement, which led to his death. Staff had conflicting understanding of supervision levels, lacked proper documentation and interventions, and failed to secure emergency exit doors. Immediate jeopardy was identified due to widespread potential for serious harm to residents.

Deficiencies (4)
Failure to ensure the facility was free from accident hazards and provide adequate supervision to prevent accidents, resulting in Resident #1 eloping and subsequent death.
Failure to secure emergency exit doors and boiler room doors, allowing residents access to unsecured exits.
Failure to document resident behaviors and implement appropriate care plans and supervision for elopement risk.
Failure to operate an effective Quality Assurance and Performance Improvement (QAPI) program to identify and address safety concerns, leading to repeat deficiencies.
Report Facts
Resident age: 65 Psychotropic medication dosage: 5 Time resident eloped: 13.08 Distance resident found from facility: 10 Date of survey completion: Dec 11, 2024 Date of incident: Nov 30, 2024 Date resident found: Dec 2, 2024 Date of education completion: Dec 3, 2024

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Interviewed regarding resident supervision, elopement assessment, and facility corrective actions
Nursing Home AdministratorNursing Home Administrator (NHA)Interviewed regarding facility policies, door security, and corrective actions following elopement
Licensed Practical Nurse #1LPNInterviewed about resident behavior and incident on 11/30/24
Licensed Practical Nurse #2LPNAdmitted resident and provided information on resident's behavior and safety awareness
Certified Nurse Aide #1CNAObserved resident attempting to leave on 11/30/24 and assisted in search
Licensed Practical Nurse #3LPNProvided information on resident's wandering behavior
Social Service DirectorSocial Service Director (SSD)Interviewed about elopement assessments and resident monitoring
Staff member who exited emergency doorInterviewed about following emergency exit door protocol on 11/30/24
Maintenance DirectorMaintenance DirectorInterviewed about door security and maintenance following incident

Inspection Report

Enforcement
Deficiencies: 2 Date: Dec 11, 2024

Visit Reason
The inspection was conducted due to an elopement incident involving Resident #1 who left the facility unsupervised and was later found deceased. The visit aimed to investigate the circumstances of the elopement, assess facility compliance with safety and supervision requirements, and evaluate corrective actions taken.

Findings
The facility failed to provide adequate supervision and safety measures to prevent Resident #1's elopement, which resulted in his death. Staff had conflicting understanding of supervision levels, failed to document interventions, and did not secure emergency exit doors properly. The facility also failed to maintain an effective quality assurance program to prevent repeat deficiencies related to resident safety.

Deficiencies (2)
F689: The facility failed to ensure a nursing home area was free from accident hazards and provided adequate supervision to prevent accidents, resulting in Resident #1 eloping and subsequent death.
F0867: The facility failed to implement an effective quality assurance program to identify and address safety concerns, leading to repeated deficiencies and serious adverse outcomes.
Report Facts
Date of survey completion: Dec 11, 2024 Date of elopement incident: Nov 30, 2024 Date resident found: Dec 2, 2024 Time staff education completed: Dec 3, 2024 Distance resident found from facility: 10

Employees mentioned
NameTitleContext
Nursing Home AdministratorNHAProvided plan to remove immediate jeopardy and interviewed regarding incident and corrective actions
Director of NursingDONInterviewed regarding resident supervision, elopement assessment, and facility corrective actions
Licensed Practical Nurse #1LPNInterviewed about resident behavior and incident response
Licensed Practical Nurse #2LPNAdmitted resident and provided information on resident behavior and safety awareness
Certified Nurse Aide #1CNAObserved resident attempting to leave and assisted in search
Licensed Practical Nurse #3LPNProvided information on resident wandering behavior
Social Service DirectorSSDInterviewed about elopement assessments and resident monitoring
Maintenance DirectorMaintenance DirectorInterviewed about door locking procedures and facility safety checks

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Oct 23, 2024

Visit Reason
The inspection was conducted following a complaint investigation triggered by an incident on 9/13/2024 where Resident #2 sustained bilateral distal femoral fractures during a transfer with a mechanical Hoyer lift.

Complaint Details
The complaint investigation was substantiated. Resident #2 sustained bilateral distal femoral fractures on 9/13/24 during a Hoyer lift transfer due to improper sling use. The facility conducted an investigation, identified root causes, and implemented corrective actions including staff reeducation and use of full body slings.
Findings
The facility failed to ensure Resident #2's lower extremities were handled without undue pressure and proper alignment during a Hoyer lift transfer, resulting in bilateral femoral fractures requiring hospitalization and surgery. The facility corrected the deficient practice prior to the onsite investigation and implemented staff reeducation and systemic changes to prevent recurrence.

Deficiencies (1)
Failure to ensure Resident #2's lower extremities were handled appropriately without undue pressure and alignment during a Hoyer lift transfer, resulting in bilateral femoral fractures.
Report Facts
Residents affected: 4 Deficiency correction date: Sep 25, 2024 Staff education dates: Staff education on Hoyer lift transfer competency occurred on 9/16/24 and 9/25/24

Employees mentioned
NameTitleContext
CNA #1Certified Nurse AideInterviewed regarding the incident and transfer of Resident #2 using Hoyer lift with split leg sling
LPN #1Licensed Practical NurseInterviewed about Resident #2's complaints of pain and subsequent actions taken
DONDirector of NursingInterviewed about staff meetings, root cause analysis, and corrective actions including reeducation and use of full body slings
NHANursing Home AdministratorProvided follow-up email detailing responsibility for interventions and staff education

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Oct 23, 2024

Visit Reason
The inspection was conducted following a complaint investigation regarding an incident where Resident #2 sustained bilateral distal femoral fractures during a Hoyer lift transfer on 2024-09-13.

Complaint Details
The investigation was triggered by a complaint related to Resident #2's injury during a Hoyer lift transfer. The deficiency was substantiated as the facility failed to prevent the injury. The facility corrected the practice prior to the onsite investigation on 2024-10-23.
Findings
The facility failed to ensure proper handling and alignment of Resident #2's lower extremities during a Hoyer lift transfer, resulting in bilateral femoral fractures. The facility corrected the deficient practice prior to the onsite investigation and implemented staff reeducation and use of full body slings for transfers.

Deficiencies (1)
F 0689: The facility failed to ensure Resident #2's lower extremities were handled without undue pressure and maintained in alignment during a Hoyer lift transfer, resulting in bilateral distal femoral fractures on 2024-09-13 requiring hospitalization and surgery.
Report Facts
Residents reviewed for accidents: 4 Sample residents: 7 Residents affected: 1

Employees mentioned
NameTitleContext
CNA #1Certified Nurse AideInterviewed regarding the incident of Resident #2's injury during Hoyer lift transfer.
LPN #1Licensed Practical NurseInterviewed about Resident #2's complaints of pain and subsequent actions taken.
DONDirector of NursingInterviewed about staff training, root cause analysis, and interventions following Resident #2's injury.
NHANursing Home AdministratorProvided follow-up communication regarding staff education and corrective actions.

Inspection Report

Deficiencies: 7 Date: May 23, 2024

Visit Reason
The inspection was conducted to assess compliance with resident rights, grievance resolution, abuse prevention, secure unit placement justification, neglect investigation, and environmental safety in a nursing home facility.

Findings
The facility failed to ensure timely response to call lights, proper grievance resolution, prevention of resident-to-resident abuse, appropriate secure unit placement documentation, thorough neglect investigation, and maintenance of a safe environment. Residents reported restrictions on personal freedoms, inadequate privacy, limited access to funds and visitation, and dissatisfaction with facility practices. Observations confirmed these issues, including unaddressed call lights, improper disposal of refuse, and lack of privacy for phone calls.

Deficiencies (7)
Failure to answer call lights in a timely manner on the second floor, causing residents to feel neglected.
Failure to provide prompt efforts to resolve grievances, specifically regarding missing prescription glasses for Resident #181.
Failure to implement person-centered interventions to prevent resident-to-resident altercations between Residents #118 and #32, and Residents #90 and #49.
Failure to ensure proper documentation and justification for secure unit placement for six residents.
Failure to thoroughly investigate neglect allegation involving second degree burns on Resident #8's thighs.
Failure to provide an environment that supports and enhances residents' dignity, self-worth, satisfaction, and control, including restrictions on personal freedoms and inadequate responsiveness to call lights.
Failure to ensure garbage and refuse were properly disposed of and dumpster lids were closed to prevent pest harborage.
Report Facts
Residents affected: 46 Residents affected: 84 Resident council members interviewed: 7 Personal needs account daily withdrawal limit: 5 Burn size: 4 Burn wound size left thigh: 15 Burn wound size left thigh width: 13 Burn wound size right thigh: 6.5 Burn wound size right thigh width: 4 Rodent bait consumption: 75

Employees mentioned
NameTitleContext
Assistant Director of Nursing #2Assistant Director of NursingObserved ignoring call lights and involved in neglect investigation
Certified Nurse Aide #8Certified Nurse AideInterviewed about call light system and resident care
Nursing Home AdministratorNursing Home AdministratorProvided facility policies, interviews, and removal plan for immediate jeopardy
Director of NursingDirector of NursingInterviewed about resident behaviors, investigations, and care plans
Social Services DirectorSocial Services DirectorInterviewed about grievance process, resident to resident altercations, and secure unit placement
Dining Services ManagerDining Services ManagerInterviewed about trash disposal and dumpster maintenance
Environmental Services DirectorEnvironmental Services DirectorInterviewed about water temperature and pest control
Certified Nurse Aide #9Certified Nurse AideInterviewed about showering resident with burns
Registered Nurse #3Registered NurseInterviewed about resident behaviors and secure unit placement
Licensed Practical Nurse #4Licensed Practical NurseInterviewed about secure unit placement documentation

Inspection Report

Census: 130 Deficiencies: 14 Date: May 23, 2024

Visit Reason
The inspection was conducted to investigate multiple regulatory compliance concerns including resident rights, abuse prevention, involuntary seclusion, emergency preparedness, fall prevention, medication storage, food service, sanitation, and quality assurance.

Findings
The facility was found to have multiple deficiencies including failure to ensure timely response to call lights, failure to prevent resident-to-resident abuse, failure to document and justify secure unit placement, failure to thoroughly investigate neglect allegations, failure to provide an environment supporting residents' dignity and quality of life, failure to ensure safe emergency evacuation plans and training, failure to investigate and prevent falls, failure to provide trauma-informed care, failure to post accurate staffing information, failure to secure medication carts, failure to follow posted menus, failure to maintain kitchen sanitation, failure to handle food utensils properly, failure to maintain dumpster area cleanliness, and failure to implement an effective quality assurance program.

Deficiencies (14)
Facility failed to answer call lights in a timely manner on the second floor, causing residents to feel neglected.
Facility failed to prevent resident-to-resident abuse and failed to implement person-centered interventions after altercations.
Facility failed to ensure residents on the secure unit had required documentation to justify restrictions and secure unit placement.
Facility failed to thoroughly investigate neglect allegation involving burns to Resident #8's thighs.
Facility failed to provide an environment supporting residents' dignity, self-worth, and control, limiting residents' rights and causing immediate jeopardy.
Facility failed to have a plan and training to ensure safe emergency evacuation; physical barriers prevented evacuation, creating immediate jeopardy.
Facility failed to investigate and implement effective fall prevention interventions for Resident #45 after a fall with injury.
Facility failed to ensure trauma-informed care and assessments for residents with PTSD, including Residents #118 and #126.
Facility failed to post current nurse staffing information daily in a location accessible to residents and visitors.
Facility failed to ensure medication carts were locked when unattended and not within line of sight of nursing staff.
Facility failed to ensure food was served at appropriate temperatures and consistent with posted menus.
Facility failed to maintain kitchen sanitation including damaged tiles, unclean can opener, and improper handling of cups and silverware.
Facility failed to ensure dumpster lids were closed and surrounding area was clean to prevent pest harborage.
Facility failed to implement an effective quality assurance program to identify and address quality of life and emergency preparedness concerns.
Report Facts
Residents: 130 Fall incident date: 2024 Temperature: 128 Temperature: 130 Temperature: 98 Temperature: 82 Temperature: 80 Temperature: 110 Temperature: 114 Pest control rodent bait consumption: 75 Pest control rodent bait consumption: 100

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseLeft medication cart unlocked and unattended
DONDirector of NursingProvided education on locking medication carts and fall prevention
DSMDining Services ManagerInterviewed regarding menu changes and kitchen sanitation
ESDEnvironmental Services DirectorHeld keys to padlocks on emergency exit gates and responsible for training on evacuation
NHANursing Home AdministratorProvided immediate jeopardy removal plan and interviewed about QAPI and evacuation
MDMedical DirectorParticipated in QAPI and provided education
RN #1Registered NurseDescribed fall procedures and resident behavior
RN #2Registered NurseDescribed resident behavior and fall interventions
CNA #1Certified Nurse AideDescribed resident behavior and communication
LPN #3Licensed Practical NurseDescribed evacuation procedures and difficulties

Inspection Report

Complaint Investigation
Deficiencies: 7 Date: May 23, 2024

Visit Reason
The inspection was conducted due to complaints and concerns regarding residents' rights, dignity, abuse, neglect, grievance resolution, and environmental conditions at Juniper Village - the Spearly Center.

Complaint Details
The complaint investigation included allegations of neglect, abuse, failure to respond to call lights, grievance resolution failures, improper secure unit placement, and restrictions on residents' rights and freedoms. The investigation found substantiated issues including neglect of Resident #8 with second-degree burns and multiple violations impacting residents' dignity and safety.
Findings
The facility failed to ensure timely response to call lights, proper grievance resolution, prevention of resident-to-resident abuse, appropriate secure unit placement documentation, thorough investigation of neglect allegations, and provision of an environment supporting residents' dignity and rights. Observations and interviews revealed multiple restrictions on residents' freedoms and inadequate staff responsiveness, creating an immediate jeopardy situation.

Deficiencies (7)
F0550: The facility failed to ensure residents' right to a dignified existence by not answering call lights timely on the second floor, causing residents to feel uncared for.
F0585: The facility failed to provide prompt efforts to resolve a grievance regarding missing blue prescription glasses for Resident #181, with incomplete investigation and unresolved reimbursement.
F0600: The facility failed to protect residents from abuse by not implementing person-centered interventions to prevent resident-to-resident altercations involving Residents #118, #32, #49, and #90.
F0603: The facility failed to ensure six residents on the secure unit had required documentation justifying involuntary seclusion and secure unit placement.
F0610: The facility failed to thoroughly investigate neglect allegations involving Resident #8's second-degree burns from hot water, including failure to interview involved staff and monitor shower water temperatures.
F0675: The facility failed to provide residents on the second and third floors with an environment that supported dignity, self-worth, and control, imposing unjustified restrictions on residents' daily lives and freedoms, creating immediate jeopardy.
F0814: The facility failed to ensure proper disposal of garbage and refuse, with dumpster lids left open and trash on the ground, contributing to pest harborage.
Report Facts
Residents affected: 46 Residents affected: 84 Resident council members interviewed: 7 Burn size: 4 Wound size left thigh: 15 Wound size left thigh width: 13 Wound size right thigh: 6.5 Wound size right thigh width: 4 Rodent bait consumption: 75

Employees mentioned
NameTitleContext
ADON #2Assistant Director of NursingObserved ignoring call lights and involved in neglect investigation of Resident #8.
NHANursing Home AdministratorProvided facility policies, interviewed regarding call light system and resident rights, and provided removal plan for immediate jeopardy.
DONDirector of NursingInterviewed regarding abuse investigations, neglect investigation, and secure unit placement.
CNA #8Certified Nurse AideInterviewed about call light system and resident care.
CNA #9Certified Nurse AideInterviewed about showering Resident #8 and water temperature checks.
DSMDining Services ManagerInterviewed about dumpster area cleanliness and staff responsibilities.
ESDEnvironmental Services DirectorInterviewed about water temperature checks and pest control.
RN #3Registered NurseInterviewed about secure unit placement and resident behaviors.
LPN #4Licensed Practical NurseInterviewed about secure unit placement documentation.
SSDSocial Services DirectorInterviewed about resident to resident altercations and secure unit placement.

Inspection Report

Immediate Jeopardy
Census: 130 Deficiencies: 12 Date: May 23, 2024

Visit Reason
The inspection was conducted to investigate multiple regulatory compliance concerns including resident rights, abuse prevention, life safety, complaint investigations, and quality of care issues.

Findings
The facility was found to have multiple deficiencies including failure to ensure timely response to call lights, failure to prevent resident-to-resident abuse, failure to provide trauma-informed care, failure to maintain a safe environment including emergency evacuation barriers, failure to investigate a resident's injury, failure to maintain proper food safety and sanitation, failure to post accurate staffing information, and failure to provide an environment supporting residents' dignity and quality of life. These deficiencies created immediate jeopardy to resident health and safety.

Deficiencies (12)
F 0550: The facility failed to ensure residents' right to a dignified existence by not answering call lights timely on the second floor, causing residents to feel uncared for.
F 0600: The facility failed to protect residents from abuse by not implementing person-centered interventions to prevent resident-to-resident altercations involving four residents.
F 0603: The facility failed to ensure six residents on the secure unit had required documentation justifying involuntary seclusion and restrictions.
F 0610: The facility failed to thoroughly investigate an allegation of neglect involving one resident who sustained second degree burns from a shower, including failure to interview staff and monitor water temperatures.
F 0675: The facility failed to provide residents on the second and third floors with an environment that supported dignity, self-worth, and control, restricting residents' choices and access to activities, visitors, and personal funds.
F 0689: The facility failed to have a plan ensuring staff were trained and equipped to evacuate residents emergently, with physical barriers (padlocks and clamps) preventing evacuation from outdoor courtyards.
F 0699: The facility failed to ensure trauma assessments and trauma-informed care plans were conducted for residents with PTSD, including identification of triggers and person-centered interventions.
F 0732: The facility failed to post daily nurse staffing information accurately and accessibly for residents and visitors.
F 0761: The facility failed to ensure medication carts were locked when unattended and within line of sight of nursing staff.
F 0803: The facility failed to ensure food was served at appropriate temperatures, menus were followed, kitchen surfaces were cleanable, the can opener was clean, and cups and silverware were handled properly.
F 0814: The facility failed to ensure dumpster lids were closed and the surrounding area was clean to prevent pest harborage.
F 0867: The facility failed to implement an effective QAPI program to identify and address quality of life and safety concerns, including immediate jeopardy issues.
Report Facts
Residents present: 130 Resident falls: 1 Resident council members interviewed: 7 Residents affected by abuse: 4 Residents affected by seclusion: 6 Residents affected by neglect: 1 Residents affected by dignity/environment issues: 46 Residents affected by dignity/environment issues: 84 Food temperature violations: 5 Broken tiles observed: 10 Rodent bait eaten: 75

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseLeft medication cart unlocked and was educated to lock it
DONDirector of NursingInterviewed regarding multiple deficiencies including medication cart locking and fall investigation
NHANursing Home AdministratorProvided removal plans and interviewed regarding QAPI and emergency evacuation
DSMDining Services ManagerInterviewed regarding menu changes, food safety, and dumpster cleanliness
ESDEnvironmental Services DirectorHeld keys to padlocks on emergency exits and interviewed regarding pest control and emergency preparedness
RN #1Registered NurseInterviewed regarding fall procedures
RN #2Registered NurseInterviewed regarding Resident #45 fall and behaviors
CNA #1Certified Nurse AideInterviewed regarding Resident #45 fall and behaviors
LPN #4Licensed Practical NurseInterviewed regarding trauma care plan for Resident #126

Inspection Report

Complaint Investigation
Deficiencies: 3 Date: Dec 19, 2023

Visit Reason
The inspection was conducted to investigate the facility's compliance with appropriate catheter care and prevention of urinary tract infections following complaints related to catheter management for Resident #3.

Complaint Details
The investigation was complaint-driven, focusing on catheter care management for Resident #3. The complaint was substantiated as the facility failed to provide adequate catheter care and follow-up, resulting in actual harm to the resident.
Findings
The facility failed to provide appropriate catheter care and documentation for Resident #3, who developed multiple urinary tract infections and sepsis resulting in several hospitalizations. The facility did not assess the need for the catheter upon readmission, failed to document catheter care consistently, and delayed recommended urology follow-up.

Deficiencies (3)
Failure to assess and document the presence and care of an indwelling urinary catheter upon resident readmission.
Failure to schedule timely urology follow-up as recommended by the primary care physician.
Inconsistent and poor documentation of catheter care and related medical orders.
Report Facts
Residents reviewed for catheter care: 11 Residents with catheter care deficiency: 1 Hospitalizations: 3 Dates of hospitalizations: 9/10/23, 9/18/23, and 11/12/23

Employees mentioned
NameTitleContext
PCP #1Primary Care PhysicianRecommended urology follow-up and provided medical orders related to Resident #3's catheter care
Registered Nurse #1Registered NurseInterviewed regarding catheter care responsibilities and documentation
CNA #4Certified Nurse AideInterviewed about catheter care practices on the unit
Director of NursingDirector of NursingInterviewed regarding catheter care management and documentation issues for Resident #3
Nursing Home AdministratorNursing Home AdministratorProvided facility policy and follow-up information regarding urology appointment scheduling

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Dec 19, 2023

Visit Reason
The inspection was conducted to investigate a complaint regarding the facility's failure to provide appropriate catheter care and prevent urinary tract infections for Resident #3.

Complaint Details
The investigation was complaint-driven, focusing on Resident #3's catheter care management. The complaint was substantiated as the facility failed to provide adequate catheter care and follow-up, leading to actual harm.
Findings
The facility failed to assess and document the presence and care of an indwelling urinary catheter upon Resident #3's readmission from the hospital, resulting in multiple hospitalizations for catheter-associated urinary tract infections and sepsis. The facility also failed to schedule recommended urology follow-up and had inconsistent documentation of catheter care.

Deficiencies (1)
F 0690: The facility failed to provide appropriate care for residents with indwelling urinary catheters, resulting in Resident #3 developing catheter-associated urinary tract infections and sepsis with multiple hospitalizations. The facility did not assess the need for the catheter upon readmission, failed to document catheter presence and care, and did not schedule recommended urology follow-up.
Report Facts
Residents reviewed for catheter care: 11 Residents affected: 1 Hospitalizations: 3 Urine void volume: 200

Employees mentioned
NameTitleContext
PCP #1Primary Care PhysicianRecommended urology follow-up and provided medical evaluations related to Resident #3's catheter care
Registered Nurse #1Registered NurseInterviewed regarding catheter care responsibilities and documentation
CNA #4Certified Nurse AideInterviewed about catheter care practices on the unit
Director of NursingDirector of NursingInterviewed about Resident #3's catheter care and documentation issues
Nursing Home AdministratorNursing Home AdministratorProvided facility policy and follow-up information regarding urology appointment scheduling

Inspection Report

Deficiencies: 1 Date: May 24, 2023

Visit Reason
The inspection was conducted to evaluate the facility's compliance with residents' rights regarding the retention and disposition of personal belongings after their death.

Findings
The facility failed to ensure that the resident representatives for three residents (#7, #29, and #16) were given the opportunity to retrieve the residents' personal belongings after their deaths. Documentation and communication with the residents' powers of attorney (POA) regarding belongings were incomplete or missing.

Deficiencies (1)
Failed to ensure residents retained the rights to their personal belongings after death, including failure to notify POAs about the 30-day pickup period and lack of documentation of communication regarding belongings.

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Interviewed regarding the process of notifying families about residents' belongings and documentation practices.
Interim Social Services DirectorInterim Social Services Director (ISSD)Interviewed about communication with families regarding residents' belongings and documentation practices.

Inspection Report

Deficiencies: 1 Date: May 24, 2023

Visit Reason
The inspection was conducted to evaluate compliance with regulations regarding residents' rights to retain and retrieve personal belongings after death, following concerns about the facility's handling of deceased residents' property.

Findings
The facility failed to ensure that the personal belongings of three deceased residents (#7, #29, and #16) were properly managed and that their representatives were notified and given the opportunity to retrieve these belongings. Documentation and communication with residents' powers of attorney (POA) regarding belongings were incomplete or missing.

Deficiencies (1)
F 0557: The facility failed to ensure residents retained the rights to their personal belongings for three residents. Resident representatives were not properly notified or given the opportunity to retrieve belongings after death, and documentation of communication and inventory was incomplete.
Report Facts
Residents affected: 3 Sample residents: 9

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Interviewed regarding notification and documentation practices for residents' belongings
Interim Social Services DirectorInterim Social Services Director (ISSD)Interviewed about communication with families and documentation of residents' belongings

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