Inspection Reports for
La Vida Real

The complaint alleged that staff did not meet Resident 1's needs, did not follow physician's orders, and failed to notify the responsible party of the resident's condition. The investigation was unsubstantiated.

The investigation found no preponderance of evidence to substantiate the allegations. Records and interviews showed that the resident received meals, bathing, and monitoring as required, and the responsible party was notified of changes in the resident's condition.

The complaint was unsubstantiated based on interviews and record reviews. Allegations included failure to meet resident needs, failure to follow physician orders, and failure to notify responsible party of condition changes.

The investigation found no preponderance of evidence to substantiate the allegations. Records and interviews showed that the resident received meals and bathing as requested, physician orders did not require continuous monitoring, and changes in the resident's skin condition were reported to the responsible party.

The complaint alleged that on December 17, 2025, Resident 1 was not assisted timely in using the restroom, resulting in a fall. Resident 1 has a cognitive condition but requires only minimal assistance with toileting. Surveillance showed Resident 1 walked without a walking aid and fell. Staff arrived shortly after to assist and assess. The allegation was unsubstantiated based on the investigation.

The investigation found no preponderance of evidence to prove the alleged violation occurred; therefore, the allegation was unsubstantiated. Interviews, record reviews, and surveillance footage were used to assess the claim.

The complaint alleged that on December 17, 2025, staff did not assist Resident 1 in a timely manner, resulting in a fall. The resident has a cognitive condition but requires minimal assistance with toileting. Surveillance showed the resident walked without aid and fell before staff arrived. The allegation was unsubstantiated.

The investigation found no preponderance of evidence to prove the alleged violation occurred, and the complaint was unsubstantiated. Interviews, record reviews, and surveillance footage indicated the resident fell independently and received timely assistance thereafter.

The facility was found to be clean, sanitary, and in good repair with no deficiencies observed or cited. All safety equipment, resident rooms, and records were compliant with regulations.

The complaint investigation was unsubstantiated after review of hospital records, staff and resident interviews, and observation. Allegations included dehydration, inappropriate staff speech, unsanitary room conditions, and failure to provide activity notices, none of which were supported by a preponderance of evidence.

The investigation included interviews, record reviews, and facility tour, revealing inconsistent statements and insufficient evidence to substantiate the allegations. The complaints were deemed unsubstantiated.

The complaint alleged that a representative of Resident 1 received an unwarranted phone call regarding additional services not requested, and that Resident 1 was visited twice by an unknown person asking for medical insurance documentation, which made Resident 1 feel their privacy was violated. The unknown person was identified as an employee of an outside source medical agency contracted to provide rehabilitation services. The investigation found no evidence to substantiate these allegations.

Based on interviews and record reviews, there was not a preponderance of evidence to prove the alleged violations occurred; therefore, the allegations were unsubstantiated.

Complaint alleged lack of supervision resulting in physical abuse to Resident 2 by Resident 1 on 2024-03-18. Investigation included record reviews and interviews. Residents were separated after the incident but later returned to the same room and moved out by responsible parties. The allegation was unsubstantiated.

The investigation found no preponderance of evidence to prove the alleged violation occurred; the allegation of lack of supervision resulting in physical abuse was unsubstantiated.

No deficiencies were cited during the visit. An exit interview was conducted with the Executive Director Kimberly Garcia, and relevant documents were provided.

The complaint alleged that Resident 1 did not receive two prescribed medications and was charged for services after moving out. The investigation included interviews and record reviews, concluding there was no preponderance of evidence to prove violations. The complaint was unsubstantiated.

The investigation found that the resident did receive medication as prescribed and that the charges for services were consistent with the admissions agreement. Therefore, the allegations were unsubstantiated.

The complaint alleged a staff verbal altercation witnessed by residents and staff not treating residents with dignity and respect. After interviews and record reviews, the allegations were found unsubstantiated.

The investigation found that the staff discussion occurred in an unlicensed portion of the facility and did not involve residents. Allegations that a staff member made inappropriate comments and rushed residents were denied and not substantiated by interviews or evidence. Therefore, the allegations were unsubstantiated.

The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. Resident rooms and common areas met all required standards, including safety, furnishings, and equipment.

The visit was triggered by two self-reported SOC341 forms regarding suspected dependent adult/elder abuse involving Staff 1 and two residents. No substantiation status is provided.

The Licensing Program Analyst conducted a health and safety check and collected records related to the reported incidents. An exit interview was held with the Assisted Living Director, and the facility was provided with a copy of the report and appeal rights.

The complaint alleged neglect resulting in a pressure injury, falls, and refusal to provide meals to Resident 1. The investigation concluded these allegations were unsubstantiated.

The investigation found no current pressure injuries on Resident 1, no evidence of falls causing injury, and confirmed that Resident 1 received meals as required. The allegations were determined to be unsubstantiated based on interviews and record reviews.

The complaint alleged harassment of a resident by staff in an attempt to move the resident to a higher priced area. The complaint was found to be unfounded as the resident resides in an area outside licensing jurisdiction.

The investigation found that the resident in question resides in the independent living section, which is not under Community Care Licensing jurisdiction, therefore the complaint was determined to be unfounded.

The complaint alleged Staff 1 did not provide Resident 1's records to the authorized representative and that the licensee did not reassess Resident 1 timely. The investigation included record reviews and interviews, concluding the allegations were unsubstantiated.

The investigation found no preponderance of evidence to prove the alleged violations occurred; records showed the authorized representative had the requested assessment and the resident was reassessed in a timely manner. Therefore, the allegations were unsubstantiated.

The complaint alleged neglect/lack of supervision resulting in injuries to Resident 1. The investigation included review of resident records, interviews, and observations. The allegation was found unsubstantiated.

The investigation found no preponderance of evidence to substantiate the allegation of neglect. Resident 1 had an unwitnessed fall with injuries, but records and interviews did not support neglect as the cause. The allegation was unsubstantiated.

The Licensing Program Analyst collected records, cleared Plan of Corrections, and provided the administrator with the Plan of Correction letter during the visit. An exit interview was conducted with the Executive Director.

The complaint alleged that around April and May 2021, the licensee did not give Resident #1 their as-needed suppository for constipation as prescribed, specifically that it was given too infrequently. The investigation included a facility tour, record reviews, and interviews. Based on evidence, the allegation was unsubstantiated.

The investigation found that the allegation was unsubstantiated. Records and interviews showed that the resident received the prescribed suppository medication as needed according to the physician's orders and facility documentation.

The complaint investigation was unsubstantiated based on inconsistent statements, lack of evidence, and no witnesses to corroborate the allegations.

The investigation found insufficient evidence to substantiate the allegations of physical abuse or lack of access to the call button. The resident had multiple and incompatible explanations for the injuries, and staff reported training and practices to protect the resident. The call button was present in multiple locations and accessible according to observations and interviews.

The complaint was unsubstantiated after investigation. Allegations included a broken call system causing delayed staff response and inadequate incontinence care. Interviews, observations, and records review did not corroborate these claims.

The investigation found that the call button system was in working order with no issues, and staff met residents' incontinence needs according to protocol. Resident interviews were inconsistent, but overall evidence did not support the allegations, resulting in an unsubstantiated finding.

The complaint investigation was unsubstantiated based on interviews with staff, residents, and outside sources, review of records, and observations. Specific allegations about hospice care plans, cleanliness, linens, resident records, and staff training were all found unsupported by evidence.

The investigation included interviews, record reviews, and observations, and found insufficient evidence to substantiate any of the allegations. Residents' rooms were observed clean, linens were provided as needed, records were maintained current, and staff training was adequate.

The complaint was unsubstantiated. Allegations included staff not assessing residents after falls and not protecting residents from hazards. Investigation included interviews and record reviews, concluding no violation occurred.

The investigation found no preponderance of evidence to substantiate the allegations. Staff interviews and record reviews indicated the facility has a policy for caregivers not to evaluate residents after falls but to contact nursing staff. The alleged hazardous nightstand was determined not to be hazardous, and the injury was due to the resident falling and hitting the nightstand.

During the visit, a health and safety check was conducted, staff were interviewed, and facility records were reviewed. No deficiencies were cited during the visit.

The complaint investigation was unsubstantiated based on interviews with residents, staff, outside sources, record reviews, and observations. The preponderance of evidence standard was not met to prove the allegations.

The investigation found no evidence to substantiate the allegations. Residents reported no issues with food temperature, taste, or service, and no evidence was found that staff yelled at residents. The allegations were determined to be unsubstantiated.

The inspection verified compliance with infection control practices including universal entry screening, visitor sign-in policy, hand hygiene promotion, face coverings, hand sanitizer availability, visitation area, and cleaning supplies. No deficiencies were cited during the visit.

Complaint alleging the facility is not maintaining sanitary conditions, specifically that management is not taking action to prevent residents from spitting on public and dining room floors. The complaint was unsubstantiated based on observations, interviews, and records review.

The investigation included multiple visits, observations, interviews with staff and residents, and review of cleaning records. No unsanitary conditions were observed, and there was no evidence to substantiate the complaint. The allegation was determined to be unsubstantiated.

A wellness check was conducted at the facility with no health or safety issues identified. Residents appeared appropriate for the facility and no deficiencies were cited or observed during the visit.

During the visit, no deficiencies were cited. The team interviewed the Administrator and Director of Assisted Living and conducted a walk-through of the facility.

No deficiencies were observed during the inspection in the areas evaluated, including symptom screening, infection control procedures, hand hygiene, PPE supplies, and disinfection procedures.

The visit was triggered by a complaint incident report regarding Resident 1 being AWOL. The resident was located unharmed but disoriented. The behavior was noted as a change in condition. No deficiencies were cited.

During the visit, the Licensing Program Analyst toured the facility, conducted interviews, and reviewed records. Resident 1 was found unharmed about a block away after being missing during evening medication checks. The resident was disoriented, and the facility planned a new assessment and took steps to keep the resident safe. No deficiencies were cited during the visit.