Laurelwood at the Highlands
Laurelwood at the Highlands
Laurelwood at the Highlands sits on Hahnemann Trail in Pittsford, Monroe County, sharing a campus with Highlands Living Center, a larger care community that occupies the same grounds. Operated by Highland Community Development Corp., Laurelwood itself is licensed as an enriched housing program with 75 beds and an assisted living designation. The surrounding neighborhood scores a 64 on walkability, landing it in moderately walkable range where some errands are reachable on foot but a car handles most.
The care side is straightforward: licensed nurses and certified nursing assistants are on site, and rehabilitation services are available. Dining stands out a little; residents have access to two on-site restaurants rather than a single dining room, which gives the mealtime experience more flexibility than most 75-bed communities can offer.
Regulatory oversight falls to the New York Department of Health’s Office of Aging and Long Term Care. Inspection findings have centered on medication management and care planning and documentation.
The picture here is defined primarily by what the care structure and setting confirm: a mid-size enriched housing program in a campus environment, with licensed nursing, on-site rehabilitation, and a two-restaurant dining arrangement in a moderately walkable Pittsford neighborhood.
75-bed community Rank #609 / 748Bed count — State benchmarkedThis home is ranked 609th out of 748 homes in New York. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 64 / 100 Rank #661 / 1173Walk Score — State benchmarkedThis home is ranked 661st out of 1173 homes in New York. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeEnriched Housing Program
StatusActive
CountyMonroe
License Number370-S-835
Owner NameHighland Community Development Corp
Rehabilitation Services
Licensed Nurses/CNAs
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2022 · 4 years of data
0 enforcement actions
8 citations
1 complaint
2 inspections
0 complaint investigations
Inspection score unavailable
Not enough inspection history to generate a score.
Average score for New York nursing homes: B 83/100
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. New York state average
Overall vs. NY average
2 Worse
Metrics worse than New York average:
• Citations per inspection (186% above)
• Inspection citation rate (127% above) 7 Better Metrics better than New York average:
• Total citations (38% below)
• Citations per year (39% below)
• Inspections with citations (50% below)
• Total complaints (99% below)
• Complaints per year (98% below)
• Complaints per bed (98% below)
• Complaint investigations (100% below)
• Citations per inspection (186% above)
• Inspection citation rate (127% above) 7 Better Metrics better than New York average:
• Total citations (38% below)
• Citations per year (39% below)
• Inspections with citations (50% below)
• Total complaints (99% below)
• Complaints per year (98% below)
• Complaints per bed (98% below)
• Complaint investigations (100% below)
Latest Inspection
August 14, 2024
Relicensure Survey
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 8 | 13 | This facility has 38% fewer total citations than a typical New York nursing home (8 vs. NY avg 13).↓ 38% better |
|
Citations per year
Average citations per year since 2022.
| 2 | 3.3 | This facility has 39% fewer citations per year than a typical New York nursing home (2 vs. NY avg 3.3).↓ 39% better |
|
Citations per inspection
Average citations per inspection.
| 4 | 1.4 | This facility has 186% more citations per inspection than a typical New York nursing home (4 vs. NY avg 1.4).↑ 186% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 2 | 9 | This facility has had 78% fewer total inspections than the New York average (2 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 78% fewer |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 2 | 4 | This facility has 50% fewer inspections with citations than a typical New York nursing home (2 vs. NY avg 4).↓ 50% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 44% | This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 79 | This facility has 99% fewer total complaints than a typical New York nursing home (1 vs. NY avg 79).↓ 99% better |
|
Complaints per year
Average complaints per year since 2022.
| 0.3 | 19.8 | This facility has 98% fewer complaints per year than a typical New York nursing home (0.3 vs. NY avg 19.8).↓ 98% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.01 | 0.50 | This facility has 98% fewer complaints per bed than a typical New York nursing home (0.01 vs. NY avg 0.5).↓ 98% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York nursing home (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- August 14, 2024 relicensure survey cited seven violations in resident services, environmental standards, medication management, and personnel with an approved plan of correction.
- November 1, 2022 inspection found one deficiency in records and reports, which was corrected with an approved plan of correction.
- September 21, 2022 complaint investigation found no violations and required no plan of correction.
Places of interest near Laurelwood at the Highlands
0.0 miles from city center
Estimated distance in miles from Pittsford's city center to Laurelwood at the Highlands's address, calculated via Google Maps.
Calculate Travel Distance to Laurelwood at the Highlands
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The information below is reported by the New York State Department of Health.
| Highlands Living Center | AL IL MC NH SNF | Pittsford | 120
Facility
120
NY AVG
160
Rank
#412 / 748 | No |
64
Facility
64
NY AVG
63
Rank
#661 / 1173 | Highlands Living Center, Inc (Not For Profit) | 81
Facility
81
NY AVG
83
Rank
#336 / 593 | 5 |
| Laurelwood at the Highlands | AL | Pittsford | 75
Facility
75
NY AVG
160
Rank
#609 / 748 | No |
64
Facility
64
NY AVG
63
Rank
#661 / 1173 | - | - | 3 |
Financial Assistance for
Assisted Living in New York
Laurelwood at the Highlands is located in Pittsford, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about Laurelwood at the Highlands
Who is the owner of Laurelwood at the Highlands?
Laurelwood at the Highlands is legally operated by Highland Community Development Corp.
Is Laurelwood at the Highlands in a walkable area?
Laurelwood at the Highlands has a walk score of 64. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Laurelwood at the Highlands?
According to NY state health department records, Laurelwood at the Highlands's license number is 370-S-835.
How many beds does Laurelwood at the Highlands have?
Laurelwood at the Highlands has 75 beds.
Are there photos of Laurelwood at the Highlands?
Yes — there are 2 photos of Laurelwood at the Highlands in the photo gallery on this page.
What is the address of Laurelwood at the Highlands?
Laurelwood at the Highlands is located at 300 Hahnemann Trail, Pittsford, NY 14534.
What is the phone number of Laurelwood at the Highlands?
(585) 389-1630 will put you in contact with the team at Laurelwood at the Highlands.
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