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Compare Assisted Living around Pittsford
The information below is reported by the New York State Department of Health.
Click column headers to sort
| Brookdale Pittsford |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pittsford (Bushnell's Basin) | 52
Facility
52
NY AVG
185
Rank
#683 / 752 | Yes |
11
Facility
11
NY AVG
62
Rank
#1075 / 1167 | Perinton Clare Bridge Operator, Inc. | 20 | 70% | 13 | 43 | 2.2 | Suite / 1 Bed / 2 Bed |
| Highlands Living Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pittsford | 120
Facility
120
NY AVG
185
Rank
#417 / 752 | No |
64
Facility
64
NY AVG
62
Rank
#656 / 1167 | Highlands Living Center, Inc (Not For Profit) | 5 | - | - | - | - | - |
| Laurelwood at the Highlands |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pittsford | 75
Facility
75
NY AVG
185
Rank
#615 / 752 | No |
64
Facility
64
NY AVG
62
Rank
#656 / 1167 | - | 3 | - | - | - | - | - |
Overview of Brookdale Pittsford
Nestled in Pittsford, New York, Brookdale Pittsford is an Alzheimer’s and dementia care community that takes a person-centered approach to memory care. The community, also known as Clare Bridge, helps residents find a sense of belonging and purpose while preserving their individuality. Brookdale Pittsford offers a gentle daily structure of planned programs, supporting residents’ current abilities and skills through brain games, dancing, cooking classes, and music programs.
The trained staff is available on-site 24/7 to provide personalized care and support. The community’s memory care program is designed to help residents with Alzheimer’s and dementia feel a sense of belonging and purpose. Residents can enjoy a variety of activities, from art classes and gardening to devotional services and social events like Jazz Music Mondays and Sock Hop happy hours. Brookdale Pittsford also helps residents stay connected through the InTouch touch-screen computer system. The dining program focuses on creating a sense of belonging by offering dementia-friendly menus and personal dining assistance.
Highlands Living Center is part of The Highlands at Pittsford, a university-based retirement community located in Pittsford, NY. It offers a range of services including independent living, assisted living, memory care, and skilled nursing. The facility is situated on a picturesque campus with various amenities and dining options.
Laurelwood at the Highlands is a 75-bed enriched housing program at 300 Hahnemann Trail, Pittsford, Monroe County, New York, owned and operated by Highland Community Development Corp. Part of Rochester’s only university-based retirement community, it provides independent living, assisted living, and memory care. The New York Department of Health, Office of Aging and Long Term Care, conducts inspection oversight.
The August 14, 2024, relicensure survey by the New York Department of Health identified 7 deficiencies: resident services (two violations covering care documentation and delivery), environmental standards (three violations for facility conditions and safety), medication management, and personnel. The November 1, 2022, inspection found 1 deficiency for records and reports. A September 21, 2022, complaint investigation resulted in zero violations.
Deficiency rates average 4 per year, 22% better than the New York average of 5.1 per year. All violations resulted in approved plans of correction. No enforcement actions, fines, or immediate jeopardy findings were recorded. The facility reported 1 complaint, equating to 1.3 per 100 occupied beds versus the New York average of 49.9.
Services include nursing services, licensed nurses and CNAs, rehabilitation services, and dining in two restaurants. The facility is affiliated with a university-based retirement community structure.
The August 2024 relicensure inspection documented a notable increase in cited deficiencies compared to the November 2022 inspection (7 versus 1). Environmental standards citations across three separate regulatory provisions and personnel deficiencies warrant inquiry.
Families should ask for detailed documentation of corrective action completion, particularly regarding medication management protocols, resident care documentation, and staffing credentialing.
Ranking Methodology
How we rank these assisted living communities
Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.
Weighting overview
- 35%Resident Experience
- 25%Regulatory
- 15%Visual Media
- 10%Website
- 10%Stability
- 5%Environment
01
Resident & Family Experience 35%
The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.
- Includes
- Review Sentiment
- Review Volume
02
Regulatory & Safety Record 25%
State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.
- Includes
- State Inspections
- Citations/Inspection
- % Inspections w/ Citations
- Complaint Visits
- Accreditations
- BBB Rating
03
Visual Media & Transparency 15%
Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.
- Includes
- Video Tours
- Virtual Walkthroughs
- Photo Quantity
- Photo Quality
04
Website & Operator Transparency 10%
Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.
- Includes
- Website Content
- Mobile Usability
- Staff Info Available
- Owner Info Available
05
Community Stability 10%
Operational signals indicating whether a community is well-run and meeting demand.
- Includes
- Occupancy Rate
- Bed Options
06
Environment & Pricing 5%
Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.
- Includes
- Walk Score
- Pricing Transparency
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Frequently Asked Questions about Assisted Living in Pittsford, NY
What's the difference between assisted living and memory care in New York?
Assisted living in New York supports residents with daily activities (bathing, dressing, medication management) while preserving independence. Memory care is a specialized form of assisted living for residents living with Alzheimer's or dementia, and adds 24/7 secured environments, dementia-trained staff, and structured routines designed to reduce confusion and wandering.
What's the difference between assisted living and a nursing home in New York?
Assisted living in New York is a residential model focused on housing, hospitality, and help with daily activities. Nursing homes (skilled nursing facilities) provide 24/7 medical care from licensed nurses for residents with significant health needs, and are regulated more strictly under both state and federal CMS rules.
Does New York Medicaid cover assisted living?
New York Medicaid does not directly pay room-and-board for assisted living, but most states (including New York) offer Home and Community-Based Services (HCBS) waivers that can offset the cost of care services delivered inside a licensed community. Eligibility, waitlists, and covered services vary — check directly with the state Medicaid agency.
What is assisted living?
Assisted living combines private or semi-private apartments with help on activities of daily living (meals, bathing, dressing, medication management) and a social calendar — for residents who need some support but do not need 24/7 medical care.
How many assisted living facilities are listed on this page?
This page features 3 assisted living facilities in Pittsford, NY. Use the filters and comparison tools above to compare ratings, amenities, and pricing.
How do I choose the right assisted living facility in Pittsford, NY?
Start by matching the level of care offered to the resident's current and anticipated needs, then compare licensing status, staff-to-resident ratios, recent inspection results, and pricing. Tour at least two or three communities in Pittsford, NY, talk to current residents and families, and confirm what is included in the base rate versus billed as add-on services.
What should I look for when visiting assisted living facilities in Pittsford, NY?
Pay attention to staff interactions with residents, cleanliness and odor, food quality at meal times, the activity calendar, and how questions about pricing and care plans are answered. Ask to see the most recent state inspection report, the move-out / level-of-care-change policy, and a sample monthly bill that lists every fee.
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