Best Assisted Living in Pittsford, NY

Why trust this guide? Our editorial team analyzed 2 assisted living communities in Pittsford, NY using NY State Dept. of Health (NYSDOH) data, inspection records, complaints, amenities, and facility-level details. How we rank assisted living in NY
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Last updated
We analyzed These are the facilities in Pittsford, NY our team has analyzed — not a count of every assisted living provider in Pittsford, NY.
2 homes
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Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Highlands Living Center
AL
IL
MC
NH
SNF
Pittsford
120
Facility 120
NY AVG 121
Rank #279 / 429
No
64
Facility 64
NY AVG 54
Rank #263 / 457
Highlands Living Center, Inc (Not For Profit)?560%234.6
Laurelwood at the Highlands
AL
IL
MC
NH
SNF
Pittsford
75
Facility 75
NY AVG 121
Rank #229 / 309
No
64
Facility 64
NY AVG 54
Rank #135 / 330
Highland Community Development CorpB4
50%
Facility 50%
NY AVG 55%
Rank #172 / 301
8
Facility 8
NY AVG 14.5
Rank #146 / 301
2.0
Facility 2.0
NY AVG 2.3
Rank #220 / 301

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other NY assisted living community we track that reports that metric, not just the 2 analyzed for Pittsford. See how we rank facilities

Overview of Laurelwood at the Highlands

Laurelwood at the Highlands sits on Hahnemann Trail in Pittsford, Monroe County, sharing a campus with Highlands Living Center, a larger care community that occupies the same grounds. Operated by Highland Community Development Corp., Laurelwood itself is licensed as an enriched housing program with 75 beds and an assisted living designation. The surrounding neighborhood scores a 64 on walkability, landing it in moderately walkable range where some errands are reachable on foot but a car handles most.

The care side is straightforward: licensed nurses and certified nursing assistants are on site, and rehabilitation services are available. Dining stands out a little; residents have access to two on-site restaurants rather than a single dining room, which gives the mealtime experience more flexibility than most 75-bed communities can offer.

Regulatory oversight falls to the New York Department of Health’s Office of Aging and Long Term Care. Inspection findings have centered on medication management and care planning and documentation.

The picture here is defined primarily by what the care structure and setting confirm: a mid-size enriched housing program in a campus environment, with licensed nursing, on-site rehabilitation, and a two-restaurant dining arrangement in a moderately walkable Pittsford neighborhood.

Contact Laurelwood at the Highlands

Overview of Highlands Living Center

Highlands Living Center offers independent living, assisted living, memory care, and skilled nursing in Pittsford, NY. Independent living provides private living with community services and no daily care, while assisted living includes help with daily tasks such as bathing, dressing, and medication while a resident keeps an apartment. Memory care provides a secured setting with supervision for someone at risk of wandering, and skilled nursing provides licensed nursing care on site around the clock.

Having several care levels in one community may suit a resident whose needs grow over time, since a move to another level can take place without leaving the community. Highlands Living Center has 120 beds, with total nurse staffing of 3 hours and 51 minutes per resident per day. That figure represents the daily hands-on nursing time allocated per resident. Andy Trepanier is the director.

Rehabilitation services and short term rehabilitation are available for residents who need recovery-focused care for a limited stay. Medicare, Medicaid, and private pay are accepted, giving families payment routes for covered or privately funded care. A Walk Score of 64 describes the area as somewhat walkable, so a resident can complete some errands on foot.

Contact Highlands Living Center

Weighting overview

  • 35%
    Resident Experience
  • 25%
    Regulatory
  • 15%
    Visual Media
  • 10%
    Website
  • 10%
    Stability
  • 5%
    Environment
01

Resident & Family Experience 35%

The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.

  • Includes
  • Review Sentiment
  • Review Volume
02

Regulatory & Safety Record 25%

State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.

  • Includes
  • State Inspections
  • Citations/Inspection
  • % Inspections w/ Citations
  • Complaint Visits
  • Accreditations
  • BBB Rating
03

Visual Media & Transparency 15%

Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.

  • Includes
  • Video Tours
  • Virtual Walkthroughs
  • Photo Quantity
  • Photo Quality
04

Website & Operator Transparency 10%

Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.

  • Includes
  • Website Content
  • Mobile Usability
  • Staff Info Available
  • Owner Info Available
05

Community Stability 10%

Operational signals indicating whether a community is well-run and meeting demand.

  • Includes
  • Occupancy Rate
  • Bed Options
06

Environment & Pricing 5%

Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.

  • Includes
  • Walk Score
  • Pricing Transparency
No paid rankings Communities cannot pay to influence placement.
How we're paid: If we help you find a community and you move in, that community may pay us a referral fee. This never affects where they rank or what you pay. Learn more
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Assisted Living in Pittsford at a glance

Avg Walk Score: 64/ 100The average Walk Score across facilities in Pittsford, NY. A third-party neighborhood walkability score (0–100) measuring convenience and context, not healthcare quality. Individual facilities can vary widely from this average.
National Average: 50/ 100
Avg No. of Beds: 98The average licensed bed capacity across facilities in Pittsford, NY. Individual facilities can vary widely from this average.
National Average: 90
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Frequently Asked Questions about Assisted Living in Pittsford, NY

What's the difference between assisted living and memory care in New York?

Assisted living in New York supports residents with daily activities (bathing, dressing, medication management) while preserving independence. Memory care is a specialized form of assisted living for residents living with Alzheimer's or dementia, and adds 24/7 secured environments, dementia-trained staff, and structured routines designed to reduce confusion and wandering.

What's the difference between assisted living and a nursing home in New York?

Assisted living in New York is a residential model focused on housing, hospitality, and help with daily activities. Nursing homes (skilled nursing facilities) provide 24/7 medical care from licensed nurses for residents with significant health needs, and are regulated more strictly under both state and federal CMS rules.

Does New York Medicaid cover assisted living?

New York Medicaid does not directly pay room-and-board for assisted living, but most states (including New York) offer Home and Community-Based Services (HCBS) waivers that can offset the cost of care services delivered inside a licensed community. Eligibility, waitlists, and covered services vary — check directly with the state Medicaid agency.

What is assisted living?

Assisted living combines private or semi-private apartments with help on activities of daily living (meals, bathing, dressing, medication management) and a social calendar — for residents who need some support but do not need 24/7 medical care.

How many assisted living facilities are listed on this page?

This page features 2 assisted living facilities in Pittsford, NY. Use the filters and comparison tools above to compare ratings, amenities, and pricing.

How do I choose the right assisted living facility in Pittsford, NY?

Start by matching the level of care offered to the resident's current and anticipated needs, then compare licensing status, staff-to-resident ratios, recent inspection results, and pricing. Tour at least two or three communities in Pittsford, NY, talk to current residents and families, and confirm what is included in the base rate versus billed as add-on services.

What should I look for when visiting assisted living facilities in Pittsford, NY?

Pay attention to staff interactions with residents, cleanliness and odor, food quality at meal times, the activity calendar, and how questions about pricing and care plans are answered. Ask to see the most recent state inspection report, the move-out / level-of-care-change policy, and a sample monthly bill that lists every fee.