Best Assisted Living in Pittsford, NY

Laurelwood at the Highlands sits on Hahnemann Trail in Pittsford, Monroe County, sharing a campus with Highlands Living Center, a larger care community that occupies the same grounds. Operated by Highland Community Development Corp., Laurelwood itself is licensed as an enriched housing program with 75 beds and an assisted living designation. The surrounding neighborhood scores a 64 on walkability, landing it in moderately walkable range where some errands are reachable on foot but a car handles most.

The care side is straightforward: licensed nurses and certified nursing assistants are on site, and rehabilitation services are available. Dining stands out a little; residents have access to two on-site restaurants rather than a single dining room, which gives the mealtime experience more flexibility than most 75-bed communities can offer.

Regulatory oversight falls to the New York Department of Health’s Office of Aging and Long Term Care. Inspection findings have centered on medication management and care planning and documentation.

The picture here is defined primarily by what the care structure and setting confirm: a mid-size enriched housing program in a campus environment, with licensed nursing, on-site rehabilitation, and a two-restaurant dining arrangement in a moderately walkable Pittsford neighborhood.

Located in Pittsford, New York, Highlands Living Center is an assisted living community operated by Samuel Busari and his team. It serves older adults who need support with daily activities while maintaining independence. The community accepts Medicare, Medicaid, and private pay, giving families flexibility in arranging coverage.

The community is home to 120 residents and typically operates at an occupancy rate of about 95%. Residents stay for an average of 201 days. Some come for short-term respite placements, while others are long-term residents. Located on Hahnemann Trail in Pittsford with a Walk Score of 64, the neighborhood is moderately walkable. Some errands and activities can be managed on foot, but most trips require a car.

Clinically, Highlands Living Center focuses on rehabilitation services. It offers short-term rehab alongside daily licensed nursing and certified nursing assistant support. This makes the facility a practical choice for residents recovering from a hospital stay or needing structured rehabilitation.

Nurse staffing averages 3 hours and 28 minutes of total care per resident each day. Registered nurses contribute approximately 28 minutes, and certified nursing assistants provide around 1 hour and 55 minutes of hands-on support.

Dining is a notable part of a resident’s daily experience. The community operates three distinct venues: The Oneida Restaurant, The Bistro, and Cupcake Café. Each offers fresh, thoughtfully prepared meals, so residents have plenty of choices and variety.

New York’s Department of Health has conducted inspections over the past five years. The findings were centered on health and life-safety matters. The facility promptly corrected those issues, reflecting its responsiveness to regulatory oversight.

Families considering Highlands Living Center should take a tour to see the dining venues, meet the nursing staff, evaluate the community’s approach to rehabilitation and daily care, and determine whether it aligns with their loved one’s needs.